Patient Financial Advisor
Kansas City, KS · On-site
... collections and ultimately bad debt. * Works daily WQS consisting of all unsecured accounts ... Processes Care Management Team referrals for Sponsorship. * Responsible for Point of Service ...
Patient Financial Advisor
Kansas City, KS · On-site
... collections and ultimately bad debt. * Works daily WQS consisting of all unsecured accounts ... Processes Care Management Team referrals for Sponsorship. * Responsible for Point of Service ...
Contact CenterCollections Representative
$13.10 - $15.06/hr
... Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer ... Familiarity with debt collection laws and practices * Fluency in English required; Spanish fluency ...
Contact CenterCollections Representative
$13.10 - $15.06/hr
... Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer ... Familiarity with debt collection laws and practices * Fluency in English required; Spanish fluency ...
... collections and ultimately bad debt. * Works daily WQS consisting of all unsecured accounts ... Processes Care Management Team referrals for Sponsorship. * Responsible for Point of Service ...
... collections and ultimately bad debt. * Works daily WQS consisting of all unsecured accounts ... Processes Care Management Team referrals for Sponsorship. * Responsible for Point of Service ...
... collections and ultimately bad debt. * Works daily WQS consisting of all unsecured accounts ... Processes Care Management Team referrals for Sponsorship. * Responsible for Point of Service ...
... collections and ultimately bad debt. * Works daily WQS consisting of all unsecured accounts ... Processes Care Management Team referrals for Sponsorship. * Responsible for Point of Service ...
Patient Financial Advisor
Westwood, KS · On-site
... collections and ultimately bad debt. * Works daily WQS consisting of all unsecured accounts ... Processes Care Management Team referrals for Sponsorship. * Responsible for Point of Service ...
Patient Financial Advisor
Westwood, KS · On-site
... collections and ultimately bad debt. * Works daily WQS consisting of all unsecured accounts ... Processes Care Management Team referrals for Sponsorship. * Responsible for Point of Service ...
Patient Financial Advisor
Kansas City, KS · On-site
... collections and ultimately bad debt. * Works daily WQS consisting of all unsecured accounts ... Processes Care Management Team referrals for Sponsorship. * Responsible for Point of Service ...
Patient Financial Advisor
Kansas City, KS · On-site
... collections and ultimately bad debt. * Works daily WQS consisting of all unsecured accounts ... Processes Care Management Team referrals for Sponsorship. * Responsible for Point of Service ...
... collections and ultimately bad debt. * Works daily WQS consisting of all unsecured accounts ... Processes Care Management Team referrals for Sponsorship. * Responsible for Point of Service ...
... collections and ultimately bad debt. * Works daily WQS consisting of all unsecured accounts ... Processes Care Management Team referrals for Sponsorship. * Responsible for Point of Service ...
Credit Analyst
Olathe, KS · On-site
... manage client accounts from a finance perspective in order to support sales yet mitigate the company's risk of payment delays and exposure to bad debt. You will maintain credits and collections for ...
Credit Analyst
Olathe, KS · On-site
... manage client accounts from a finance perspective in order to support sales yet mitigate the company's risk of payment delays and exposure to bad debt. You will maintain credits and collections for ...
Patient Financial Advisor
Kansas City, KS · On-site
... collections and ultimately bad debt. * Works daily WQS consisting of all unsecured accounts ... Processes Care Management Team referrals for Sponsorship. * Responsible for Point of Service ...
Patient Financial Advisor
Kansas City, KS · On-site
... collections and ultimately bad debt. * Works daily WQS consisting of all unsecured accounts ... Processes Care Management Team referrals for Sponsorship. * Responsible for Point of Service ...
... collections and ultimately bad debt. * Works daily WQS consisting of all unsecured accounts ... Processes Care Management Team referrals for Sponsorship. * Responsible for Point of Service ...
... collections and ultimately bad debt. * Works daily WQS consisting of all unsecured accounts ... Processes Care Management Team referrals for Sponsorship. * Responsible for Point of Service ...
Patient Financial Advisor
Kansas City, KS · On-site
... collections and ultimately bad debt. * Works daily WQS consisting of all unsecured accounts ... Processes Care Management Team referrals for Sponsorship. * Responsible for Point of Service ...
Patient Financial Advisor
Kansas City, KS · On-site
... collections and ultimately bad debt. * Works daily WQS consisting of all unsecured accounts ... Processes Care Management Team referrals for Sponsorship. * Responsible for Point of Service ...
Credit Analyst
Olathe, KS · On-site
... manage client accounts from a finance perspective in order to support sales yet mitigate the company's risk of payment delays and exposure to bad debt. You will maintain credits and collections for ...
Credit Analyst
Olathe, KS · On-site
... manage client accounts from a finance perspective in order to support sales yet mitigate the company's risk of payment delays and exposure to bad debt. You will maintain credits and collections for ...
Credit Analyst
Olathe, KS · On-site
... manage client accounts from a finance perspective in order to support sales yet mitigate the company's risk of payment delays and exposure to bad debt. You will maintain credits and collections for ...
Credit Analyst
Olathe, KS · On-site
... manage client accounts from a finance perspective in order to support sales yet mitigate the company's risk of payment delays and exposure to bad debt. You will maintain credits and collections for ...
Contact CenterCollections Representative
Wichita, KS · On-site
$11.50 - $15/hr
... Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer ... Familiarity with debt collection laws and practices * Fluency in English required; Spanish fluency ...
Contact CenterCollections Representative
Wichita, KS · On-site
$11.50 - $15/hr
... Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer ... Familiarity with debt collection laws and practices * Fluency in English required; Spanish fluency ...
Regional Sales Manager
Wichita, KS · On-site
... unsecured debt, and equity. Position Summary: We are looking for high-performing, motivated ... Develop strong internal relationships with credit, documentation, collections, and marketing staff
Regional Sales Manager
Wichita, KS · On-site
... unsecured debt, and equity. Position Summary: We are looking for high-performing, motivated ... Develop strong internal relationships with credit, documentation, collections, and marketing staff
Regional Sales Manager
Wichita, KS · On-site
... unsecured debt, and equity. Position Summary: We are looking for high-performing, motivated ... Develop strong internal relationships with credit, documentation, collections, and marketing staff
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Regional Sales Manager
Wichita, KS · On-site
... unsecured debt, and equity. Position Summary: We are looking for high-performing, motivated ... Develop strong internal relationships with credit, documentation, collections, and marketing staff
Unit Manager, Speciality Account Handling
Lenexa, KS · On-site
$50K - $60K/yr
We combine machine learning with a human-based approach to transform debt resolution and to get ... collections, or a similarly complex operational environment. * A Regulatory Navigator: You have a ...
Unit Manager, Speciality Account Handling
Lenexa, KS · On-site
$50K - $60K/yr
We combine machine learning with a human-based approach to transform debt resolution and to get ... collections, or a similarly complex operational environment. * A Regulatory Navigator: You have a ...
Regional Sales Manager
Wichita, KS · On-site
... unsecured debt, and equity. Position Summary: We are looking for high-performing, motivated ... Develop strong internal relationships with credit, documentation, collections, and marketing staff
Regional Sales Manager
Wichita, KS · On-site
... unsecured debt, and equity. Position Summary: We are looking for high-performing, motivated ... Develop strong internal relationships with credit, documentation, collections, and marketing staff
Director of Revenue Cycle
Wichita, KS · On-site
Minimum of three (3) years of management-level experience and five (5) years of hospital revenue cycle experience, with demonstrated expertise in billing and collections * Comprehensive knowledge of ...
Director of Revenue Cycle
Wichita, KS · On-site
Minimum of three (3) years of management-level experience and five (5) years of hospital revenue cycle experience, with demonstrated expertise in billing and collections * Comprehensive knowledge of ...
Director of Revenue Cycle
Wichita, KS · On-site
Minimum of three (3) years of management-level experience and five (5) years of hospital revenue cycle experience, with demonstrated expertise in billing and collections * Comprehensive knowledge of ...
Director of Revenue Cycle
Wichita, KS · On-site
Minimum of three (3) years of management-level experience and five (5) years of hospital revenue cycle experience, with demonstrated expertise in billing and collections * Comprehensive knowledge of ...
Debt Collections Manager information
What does a debt collections manager do?
A Debt Collections Manager oversees a team responsible for collecting overdue payments from individuals or businesses. Their tasks include developing collection strategies, monitoring team performance, ensuring compliance with laws and regulations, and handling escalated cases. They also analyze collection data, report on outcomes, and work with other departments to improve recovery rates. Effective communication and negotiation skills are essential for success in this role.
What are some common challenges a debt collections manager faces when leading a collections team?
A Debt Collections Manager often encounters challenges such as motivating team members to meet collection targets while maintaining compliance with regulations and ensuring respectful communication with clients. Balancing the need for results with employee morale and customer satisfaction can be demanding. Additionally, adapting to changes in industry regulations and implementing new technologies or processes to improve recovery rates are ongoing aspects of the role. Successful managers foster teamwork and provide ongoing training to address these challenges effectively.
What are the key skills and qualifications needed to thrive as a debt collections manager, and why are they important?
To thrive as a Debt Collections Manager, you need a strong understanding of collections processes, regulatory compliance, and financial analysis, usually supported by a degree in finance, business, or a related field. Familiarity with collections management software, CRM systems, and knowledge of relevant laws such as the Fair Debt Collection Practices Act (FDCPA) are typically required. Excellent leadership, negotiation, and communication skills help motivate teams and resolve disputes with clients effectively. These skills and qualifications ensure both regulatory compliance and optimal recovery rates while maintaining positive relationships with clients and team members.
What is the difference between Debt Collections Manager vs Debt Recovery Specialist?
| Aspect | Debt Collections Manager | Debt Recovery Specialist |
|---|---|---|
| Credentials | Typically requires experience in collections, knowledge of debt laws, and sometimes managerial certifications | Often has collections experience, strong negotiation skills, and relevant industry certifications |
| Work Environment | Manages teams in corporate or agency settings, overseeing collection strategies | Works directly with clients and debtors, often in call centers or field environments |
| Industry Usage | Commonly employed in financial institutions, collection agencies, and corporations | Used in similar settings, focusing on debt recovery and negotiation |
The main difference is that a Debt Collections Manager oversees collection teams and strategies, while a Debt Recovery Specialist focuses on directly negotiating with debtors to recover funds. Both roles require knowledge of debt laws and strong communication skills, but the manager has a broader supervisory role.
What are popular job titles related to Debt Collections Manager jobs in Kansas?
For Debt Collections Manager jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Debt Collections Manager jobs in Kansas look for?
The top searched job categories for Debt Collections Manager jobs in Kansas are:
Patient Financial Advisor
Kansas City, KS • On-site
The University of Kansas Health System
• Health Care and Social Assistance • 5 - 10K employees5,001 - 10,000 employees
Full-time
Medical
Re-posted 8 days ago
Key responsibilities
Contacts patients or families to gather information about sponsorship linkage and financial assistance options.
Screens patients with financial needs and assists in finding payment resolution, including negotiating settlements and making payment arrangements.
Updates patient account and demographic information, reviews accounts for verification and pre-certification, and processes referrals and collections as needed.
University Of Kansas Health System rating
7.5
Based on 182 frontline employees who took The Breakroom Quiz
Job description
Position Title
Responsibilities and Essential Job Functions
- Contacts the patient or family by phone or in person to ask them questions about sponsorship linkage. Includes health insurance, homeowner's insurance, workman's compensation insurance, pre-paid packages, grants, studies, COBRA, VA benefits, Crime Victim, auto insurance, Medicaid or Medicare. Complies with Medicare/Medicaid rules and regulations.
- Screens patients with financial needs and assists them in finding payment resolution for their accounts. Includes negotiating settlements, insurance, public assistance, payment arrangements, charity or bad debt.
- Updates patient account information and patient demographic information appropriately. Reviews the account within 1 business day to assure verification and pre-certification are complete and accurate.
- Determines possible Medicaid or Disability linkage for patients as needed; this includes the ability to interpret the patients H&P to determine disability.
- Negotiates settlements or makes payment arrangements. If unable to make payments, then screens for partial or full charity, this includes completing the financial assessment application and obtaining all necessary documents. If the patient is uncooperative at any part of the screening process, their account(s) will be recommended for collections and ultimately bad debt.
- Works daily WQS consisting of all unsecured accounts. Requires taking appropriate actions necessary such as phone calls and written communication and using appropriate codes and time frames.
- Assists ""walk-in"" customers requesting assistance, and customer service calls with questions.
- Processes Care Management Team referrals for Sponsorship.
- Responsible for Point of Service collections and EPIC documentation when applicable.
- Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
- These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.
Required Education and Experience
- High School Graduate or GED.
- Must be able to type 45 wpm.
- 3 or more years of combined experience in financial advising, claims processing, collections, customer service, or revenue cycle positions (includes admitting, patient accounting, prior authorizations, or pre-registration).
Preferred Education and Experience
- 1 or more years of experience in Epic.
- 1 or more years of experience in CPT-4 and HCPCS coding.
- 1 or more years of experience in Microsoft Word and Excel.
Knowledge Requirements
- Ability to multi task, prioritize, and escalate.
- Good oral and written skills.
- Knowledge of Insurance (Commercial & Government)
- Knowledge of payor websites
- Knowledge of transplant (BMT and/or Solid)
- Working knowledge of CMS regulations
The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion.
The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu.
Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.
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About University of Kansas Health System
Sourced by ZipRecruiter
Operating within the healthcare industry, The University of Kansas Health System is a renowned medical institution located in Kansas City, KS, United States. Established in 1905, this not-for-profit health system has evolved to offer an extensive range of products and services, which spans across a variety of specialist areas such as cancer care, neurology, cardiology, and organ transplants, among others. The core mission of The University of Kansas Health System is to enhance the health and wellness of individuals and communities by providing world-class healthcare services, quality education and conducting advanced research. They are also known for their unwavering commitment to academic medicine, which sets them apart from their peers.
Industry
Health care and social assistance
Company size
5,001 - 10,000 Employees
Headquarters location
Kansas City, KS, US