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Dealership Bdc Jobs (NOW HIRING)

Killeen Auto Group

Be Seen First

Customer Service Rep / BDC Agent - $2500 to $6000 per month

Killeen, TX · On-site

$2K - $6K/mo

Do you want to work at one of the busiest automotive dealer groups in the region where your ... Prior automotive dealership BDC experience is not required, but CSR and Call Center/telemarketing ...

Landmark Automotive Group

Internet Manager

Morrow, GA · On-site

When you join our dealership family, you'll be asked to manage, supervise and execute BDC customer communications (email and telephone) in a manner that aligns with our dealership's highest standards.

Currie Motors Chevrolet

BDC Representative

Forest Park, IL

$14.75 - $19.50/hr

Longevity in our dealerships is something we pride ourselves on and is evident in the number of employees who have been working for us for 20-30 years. A DAY IN THE LIFE OF A BDC REPRESENTATIVE BDC ...

Landmark Automotive Group

Internet Manager

Morrow, GA · On-site

When you join our dealership family, you'll be asked to manage, supervise and execute BDC customer communications (email and telephone) in a manner that aligns with our dealership's highest standards.

Currie Motors Chevrolet

BDC Representative

Forest Park, IL

$14.75 - $19.50/hr

Longevity in our dealerships is something we pride ourselves on and is evident in the number of employees who have been working for us for 20-30 years. A DAY IN THE LIFE OF A BDC REPRESENTATIVE BDC ...

Currie Motors Auto Group

BDC Representative

Valparaiso, IN · On-site

$15 - $20/hr

Longevity in our dealerships is something we pride ourselves on and is evident in the number of employees who have been working for us for 20-30 years. A DAY IN THE LIFE OF A BCD REPRESENTATIVE BDC ...

Currie Motors Buick GMC

BDC Representative

Valparaiso, IN · On-site

$13.25 - $17.50/hr

Longevity in our dealerships is something we pride ourselves on and is evident in the number of employees who have been working for us for 20-30 years. A DAY IN THE LIFE OF A BCD REPRESENTATIVE BDC ...

Currie Motors Buick GMC

BDC Representative

Valparaiso, IN

$13.25 - $17.50/hr

Longevity in our dealerships is something we pride ourselves on and is evident in the number of employees who have been working for us for 20-30 years. A DAY IN THE LIFE OF A BCD REPRESENTATIVE BDC ...

Currie Motors Buick GMC

BDC Representative

Valparaiso, IN · On-site

$15 - $20/hr

Longevity in our dealerships is something we pride ourselves on and is evident in the number of employees who have been working for us for 20-30 years. A DAY IN THE LIFE OF A BCD REPRESENTATIVE BDC ...

Currie Motors Chevrolet

BDC Representative

Forest Park, IL · On-site

$14.75 - $19.50/hr

Longevity in our dealerships is something we pride ourselves on and is evident in the number of employees who have been working for us for 20-30 years. A DAY IN THE LIFE OF A BDC REPRESENTATIVE BDC ...

ZT Automotive

BDC Service

Houston, TX · On-site

$14.25 - $19/hr

We are hiring BDC Representatives for our fast paced and high-volume dealership! Computer skills, and phone skills are required. The BDC Representative is responsible for gathering information ...

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Dealership Bdc information

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$9

$18

$29

How much do dealership bdc jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for dealership bdc in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Dealership Bdc vs Dealership Sales Associate?

AspectDealership BdcDealership Sales Associate
Primary RoleHandles inbound/outbound customer calls, appointment setting, lead managementAssists customers on the sales floor, demonstrates vehicles, closes sales
Required SkillsCustomer service, communication, CRM proficiencyProduct knowledge, sales techniques, customer interaction
Work EnvironmentOffice-based, call center settingShowroom, dealership floor
Common CertificationsNone required, but CRM and customer service training preferredNone required, sales training often provided by dealership

Dealership Bdc roles focus on customer outreach and lead management via calls and emails, working mainly in an office setting. In contrast, Dealership Sales Associates engage directly with customers on the showroom floor, focusing on vehicle demonstrations and closing sales. Both roles require strong communication skills but differ in daily tasks and work environment.

What are the key skills and qualifications needed to thrive as a Dealership BDC (Business Development Center) Representative, and why are they important?

To thrive as a Dealership BDC Representative, you need strong communication, customer service, and organizational skills, often supported by a high school diploma or equivalent. Proficiency with customer relationship management (CRM) systems, dealership management software, and phone/email communication tools is typically required. Outstanding interpersonal skills, resilience, and the ability to multitask set top performers apart in this role. These skills ensure efficient lead management, positive customer experiences, and increased sales opportunities for the dealership.

How do BDC agents get paid?

BDC agents at dealerships are typically paid through a combination of base salary and commissions or bonuses based on performance metrics such as appointment setting, lead conversions, or sales support. Compensation structures vary by dealership but often include incentives to motivate productivity and customer engagement.

What is a Dealership BDC?

A Dealership BDC, or Business Development Center, is a department within a car dealership that handles customer communications and follow-ups, primarily through phone calls, emails, and online inquiries. The BDC team is responsible for setting appointments, responding to leads, and nurturing potential buyers to help drive showroom traffic and sales. They play a crucial role in improving customer service and increasing sales opportunities by ensuring timely and professional interactions with both prospective and existing customers.

What are some common challenges faced by a Dealership BDC Representative and how can they be overcome?

Dealership BDC Representatives often face challenges such as handling a high volume of inbound and outbound calls, managing follow-ups with potential customers, and coordinating effectively with the sales team. Staying organized and using a good CRM system can help manage customer information and follow-ups more efficiently. Regular communication with sales staff ensures that customer needs are met and prevents leads from falling through the cracks. Continuous training on customer service and dealership products also helps representatives provide accurate information and build rapport with clients.
More about Dealership Bdc jobs
What cities are hiring for Dealership Bdc jobs? Cities with the most Dealership Bdc job openings:
What are the most commonly searched types of Dealership Bdc jobs? The most popular types of Dealership Bdc jobs are:
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Dealership Bdc jobs near you
Infographic showing various Dealership Bdc job openings in the United States as of May 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,575 per year, or $18.1 per hour.

Service BDC Representative, Auto Dealership

Portsmouth Ford

Portsmouth, NH

$24/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Top Ford Dealership in New England is looking for qualified candidates to add to our Service BDC team! We receive a high volume of calls, leads and online chats and need help keeping up with them all.

Experience in BDC is welcomed but not required. Will train the right person. We are looking for someone who is reliable, self-motivated and upbeat to add to our team. This is a fast paced environment, so multitasking and being coachable is a must! Our team handles all of the inbound service calls for the dealership, answers service leads and communicate with customers on the online chat. Must be comfortable speaking on the phone with customers, as well as writing email/texts.

This is a full-time position and must be able to work weekends and some closing shifts (6pm). 

Pay: $24.00 per hour

Responsibilities and Duties

  • Communicate with service customers by phone, internet, email and text.
  • Comfortable phone skills.
  • Schedule appointments for our busy service team.
  • Confirm next day service appointments.
  • Reach out to customers with recalls to schedule their appointment.

Qualifications and Skills

  • Experience in a BDC environment
  • Phone and Computer Skills
  • Reliable transportation with a valid drivers license
  • Pre-Employment drug test.

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

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