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Dealership Bdc Jobs in Alabama (NOW HIRING)

ZT Auto

Automotive BDC Representative

Tuscumbia, AL · On-site

$13.25 - $17.50/hr

BDC Service The BDC Representative is responsible for gathering information, following up on leads ... Work in our call center staffed and managed by the dealership, and handle our customer contacts ...

ZT Automotive

Automotive BDC Representative

Tuscumbia, AL · On-site

$13.25 - $17.50/hr

BDC Service The BDC Representative is responsible for gathering information, following up on leads ... Work in our call center staffed and managed by the dealership, and handle our customer contacts ...

Sons Auto Group

BDC Representative

Montgomery, AL · On-site

$12.50 - $16.75/hr

Automotive BDC Associate - Join Our Winning Team! SONS Kia of Montgomery is seeking a motivated ... Utilize the dealership's CRM system daily for lead tracking and updates What We're Looking For

Sons Auto Group

BDC Representative

Montgomery, AL · On-site

$12.50 - $16.75/hr

Automotive BDC Associate - Join Our Winning Team! SONS Kia of Montgomery is seeking a motivated ... Utilize the dealership's CRM system daily for lead tracking and updates What We're Looking For

Tuscaloosa Chevrolet

Service BDC representive

Cottondale, AL

$13.75 - $18.25/hr

A Service BDC (Business Development Center) Representative plays a key role in the service department of an automotive dealership. They focus on customer communication and appointment scheduling to ...

Tuscaloosa Chevrolet

Service BDC representive

Cottondale, AL · On-site

$13.25 - $17.75/hr

A Service BDC (Business Development Center) Representative plays a key role in the service department of an automotive dealership. They focus on customer communication and appointment scheduling to ...

Tuscaloosa Chevrolet

Service BDC representive

Cottondale, AL · On-site

$13.25 - $17.75/hr

A Service BDC (Business Development Center) Representative plays a key role in the service department of an automotive dealership. They focus on customer communication and appointment scheduling to ...

Vadenchevroletpooler

BDC/Internet Manager

Daphne, AL · On-site

$50 - $90/hr

Do you have experience in a call center, automotive dealership, or BDC environment and are ready to take the next step in your career? If you answered "yes" to any of these questions, Apply Now! We ...

New

Sons Auto Group

BDC Manager

Montgomery, AL · On-site

This is not a BDC or Internet Manager, but a full Sales Manager that works directly with the GSM ... Provide customers with initial product information & direct them to the appropriate dealership ...

Hyundai of Mobile

BDC Service Representative

Mobile, AL · On-site

$12.25 - $16.50/hr

BDC Service Representative We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment ...

Hyundai of Mobile

BDC Service Representative

Mobile, AL

$15 - $19.75/hr

BDC Service Representative We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment ...

Hyundai of Mobile

BDC Sales Representative

Mobile, AL · On-site

$15 - $19.75/hr

Sales BDC Representative We are a leading automotive dealership committed to providing an exceptional car-buying experience. We provide a positive, professional work environment, aggressive pay plans ...

Hyundai of Mobile

BDC Sales Representative

Mobile, AL · On-site

$12.25 - $16.50/hr

Sales BDC Representative We are a leading automotive dealership committed to providing an exceptional car-buying experience. We provide a positive, professional work environment, aggressive pay plans ...

Hyundai of Mobile

BDC Service Representative

Mobile, AL

$12.25 - $16.50/hr

BDC Service Representative We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment ...

Hyundai of Mobile

BDC Sales Representative

Mobile, AL

$12.25 - $16.50/hr

Sales BDC Representative We are a leading automotive dealership committed to providing an exceptional car-buying experience. We provide a positive, professional work environment, aggressive pay plans ...

Hyundai of Mobile

BDC Sales Representative

Mobile, AL · On-site

$12.25 - $16.50/hr

Sales BDC Representative We are a leading automotive dealership committed to providing an exceptional car-buying experience. We provide a positive, professional work environment, aggressive pay plans ...

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All JobsDealership Bdc JobsDealership Bdc Jobs in Alabama

Dealership Bdc information

See Alabama salary details

$8

$16

$26

How much do dealership bdc jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for dealership bdc in Alabama is $16.37, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $17.45 per hour, depending on experience, location, and employer.

What is a Dealership BDC?

A Dealership BDC, or Business Development Center, is a department within a car dealership that handles customer communications and follow-ups, primarily through phone calls, emails, and online inquiries. The BDC team is responsible for setting appointments, responding to leads, and nurturing potential buyers to help drive showroom traffic and sales. They play a crucial role in improving customer service and increasing sales opportunities by ensuring timely and professional interactions with both prospective and existing customers.

What are the key skills and qualifications needed to thrive as a Dealership BDC representative?

To thrive as a Dealership BDC Representative, you need strong communication, customer service, and organizational skills, often supported by a high school diploma or equivalent. Proficiency with customer relationship management (CRM) systems, dealership management software, and phone/email communication tools is typically required. Outstanding interpersonal skills, resilience, and the ability to multitask set top performers apart in this role. These skills ensure efficient lead management, positive customer experiences, and increased sales opportunities for the dealership.

What are some common challenges faced by a Dealership BDC representative and how can they be overcome?

Dealership BDC Representatives often face challenges such as handling a high volume of inbound and outbound calls, managing follow-ups with potential customers, and coordinating effectively with the sales team. Staying organized and using a good CRM system can help manage customer information and follow-ups more efficiently. Regular communication with sales staff ensures that customer needs are met and prevents leads from falling through the cracks. Continuous training on customer service and dealership products also helps representatives provide accurate information and build rapport with clients.

What is the difference between Dealership Bdc vs Dealership Sales Associate?

AspectDealership BdcDealership Sales Associate
Primary RoleHandles inbound/outbound customer calls, appointment setting, lead managementAssists customers on the sales floor, demonstrates vehicles, closes sales
Required SkillsCustomer service, communication, CRM proficiencyProduct knowledge, sales techniques, customer interaction
Work EnvironmentOffice-based, call center settingShowroom, dealership floor
Common CertificationsNone required, but CRM and customer service training preferredNone required, sales training often provided by dealership

Dealership Bdc roles focus on customer outreach and lead management via calls and emails, working mainly in an office setting. In contrast, Dealership Sales Associates engage directly with customers on the showroom floor, focusing on vehicle demonstrations and closing sales. Both roles require strong communication skills but differ in daily tasks and work environment.

Is being a dealership Bdc a good job?

A dealership BDC (Business Development Center) representative typically handles customer inquiries, appointment setting, and lead management, requiring strong communication and organizational skills. The role can offer steady hours, commission opportunities, and experience in sales and customer service, making it a viable entry-level position in the automotive industry.

What are popular job titles related to Dealership Bdc jobs in Alabama?

For Dealership Bdc jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Dealership Bdc jobs in Alabama look for?

The top searched job categories for Dealership Bdc jobs in Alabama are:

Dealership Bdc jobs near you
Infographic showing various Dealership Bdc job openings in Alabama as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 100% In-person job distribution, with an average salary of $34,058 per year, or $16.4 per hour.

Automotive BDC Representative

Singing River Toyota

Tuscumbia, AL • On-site

$13.25 - $17.50/hr

Full-time

Re-posted 20 days ago

Job description

Description

BDC Service


The BDC Representative is responsible for gathering information, following up on leads and working as a customer service agent for both the potential customer and the Service consultants in an office setting. You will be sending emails, making service calls, and setting appointments for our service department to help grow our business!


Automotive BDC Representative Responsibilities:

  • Handle incoming and outgoing phone calls, text messages and emails.
  • Work in our call center staffed and managed by the dealership, and handle our customer contacts, service, follow-up and lead generation.
  • Prospect follow-up calls, set appointments for service and gauge customer satisfaction.
  • Answer customer internet inquiries by both email and phone.
  • Schedule service appointments and reschedule no-show customers.
  • Contact customers based on current marketing incentives.
  • Follow up with existing and potential customers to generate appointments.
  • Follow up in a manner that results in the customer visiting the dealership.
  • Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers.

Requirements

Automotive BDC Representative Qualifications:

  • The ability to manage a high volume of inbound and outbound sales and service call volume, internet leads and call lists.
  • Overall knowledge of automotive service department operations.
  • Display strong organization skills.
  • Must have a valid driver's license.

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