Cottondale, AL · On-site
$13.75 - $18.25/hr
A Service BDC (Business Development Center) Representative plays a key role in the service ... Schedule and confirm service appointments using CRM/DMS tools. * Make outbound calls for service ...
Quick apply
Cottondale, AL · On-site
$13.75 - $18.25/hr
A Service BDC (Business Development Center) Representative plays a key role in the service ... Schedule and confirm service appointments using CRM/DMS tools. * Make outbound calls for service ...
Cottondale, AL · On-site
$13.25 - $17.75/hr
A Service BDC (Business Development Center) Representative plays a key role in the service ... Schedule and confirm service appointments using CRM/DMS tools. * Make outbound calls for service ...
Cottondale, AL · On-site
$13.25 - $17.75/hr
A Service BDC (Business Development Center) Representative plays a key role in the service ... Schedule and confirm service appointments using CRM/DMS tools. * Make outbound calls for service ...
Cottondale, AL · On-site
$13.25 - $17.75/hr
A Service BDC (Business Development Center) Representative plays a key role in the service ... Schedule and confirm service appointments using CRM/DMS tools. * Make outbound calls for service ...
Cottondale, AL · On-site
$13.25 - $17.75/hr
A Service BDC (Business Development Center) Representative plays a key role in the service ... Schedule and confirm service appointments using CRM/DMS tools. * Make outbound calls for service ...
Mobile, AL · On-site
Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities ... Strong customer service, communication skills, computer and basic math skills. * Self-motivated ...
Mobile, AL · On-site
Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities ... Strong customer service, communication skills, computer and basic math skills. * Self-motivated ...
Mobile, AL · On-site
Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities ... Strong customer service, communication skills, computer and basic math skills. * Self-motivated ...
Mobile, AL · On-site
Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities ... Strong customer service, communication skills, computer and basic math skills. * Self-motivated ...
Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities ... Strong customer service, communication skills, computer and basic math skills. * Self-motivated ...
Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities ... Strong customer service, communication skills, computer and basic math skills. * Self-motivated ...
Mobile, AL · On-site
Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities ... Strong customer service, communication skills, computer and basic math skills. * Self-motivated ...
Mobile, AL · On-site
Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities ... Strong customer service, communication skills, computer and basic math skills. * Self-motivated ...
Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities ... Strong customer service, communication skills, computer and basic math skills. * Self-motivated ...
Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities ... Strong customer service, communication skills, computer and basic math skills. * Self-motivated ...
Mobile, AL · On-site
Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities ... Strong customer service, communication skills, computer and basic math skills. * Self-motivated ...
Mobile, AL · On-site
Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities ... Strong customer service, communication skills, computer and basic math skills. * Self-motivated ...
Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities ... Strong customer service, communication skills, computer and basic math skills. * Self-motivated ...
Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities ... Strong customer service, communication skills, computer and basic math skills. * Self-motivated ...
Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities ... Strong customer service, communication skills, computer and basic math skills. * Self-motivated ...
Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities ... Strong customer service, communication skills, computer and basic math skills. * Self-motivated ...
Mobile, AL · On-site
Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities ... Strong customer service, communication skills, computer and basic math skills. * Self-motivated ...
Mobile, AL · On-site
Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities ... Strong customer service, communication skills, computer and basic math skills. * Self-motivated ...
Mobile, AL · On-site
Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities ... Strong customer service, communication skills, computer and basic math skills. * Self-motivated ...
Mobile, AL · On-site
Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities ... Strong customer service, communication skills, computer and basic math skills. * Self-motivated ...
Auburn, AL · On-site
$13.25 - $17.25/hr
Collaborate with service advisors and BDC management to improve communication and workflow ... Participate in ongoing training and coaching sessions to improve phone skills and performance
Auburn, AL · On-site
$13.25 - $17.25/hr
Collaborate with service advisors and BDC management to improve communication and workflow ... Participate in ongoing training and coaching sessions to improve phone skills and performance
Mobile, AL · On-site
$15 - $19.75/hr
BDC Service Representative We are a leading automotive dealership committed to providing an ... Ensure all customer interactions, appointments, and follow-ups are accurately recorded in the CRM ...
Mobile, AL · On-site
$15 - $19.75/hr
BDC Service Representative We are a leading automotive dealership committed to providing an ... Ensure all customer interactions, appointments, and follow-ups are accurately recorded in the CRM ...
$15 - $19.75/hr
BDC Service Representative We are a leading automotive dealership committed to providing an ... Ensure all customer interactions, appointments, and follow-ups are accurately recorded in the CRM ...
$15 - $19.75/hr
BDC Service Representative We are a leading automotive dealership committed to providing an ... Ensure all customer interactions, appointments, and follow-ups are accurately recorded in the CRM ...
$12.25 - $16.50/hr
BDC Service Representative We are a leading automotive dealership committed to providing an ... Ensure all customer interactions, appointments, and follow-ups are accurately recorded in the CRM ...
$12.25 - $16.50/hr
BDC Service Representative We are a leading automotive dealership committed to providing an ... Ensure all customer interactions, appointments, and follow-ups are accurately recorded in the CRM ...
Tuscumbia, AL · On-site
$13.25 - $17.50/hr
BDC Service The BDC Representative is responsible for gathering information, following up on leads ... The ability to manage a high volume of inbound and outbound sales and service call volume, internet ...
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Tuscumbia, AL · On-site
$13.25 - $17.50/hr
BDC Service The BDC Representative is responsible for gathering information, following up on leads ... The ability to manage a high volume of inbound and outbound sales and service call volume, internet ...
Mobile, AL · On-site
$12.25 - $16.50/hr
BDC Service Representative We are a leading automotive dealership committed to providing an ... Ensure all customer interactions, appointments, and follow-ups are accurately recorded in the CRM ...
Mobile, AL · On-site
$12.25 - $16.50/hr
BDC Service Representative We are a leading automotive dealership committed to providing an ... Ensure all customer interactions, appointments, and follow-ups are accurately recorded in the CRM ...
$12.25 - $16.50/hr
BDC Service Representative We are a leading automotive dealership committed to providing an ... Ensure all customer interactions, appointments, and follow-ups are accurately recorded in the CRM ...
$12.25 - $16.50/hr
BDC Service Representative We are a leading automotive dealership committed to providing an ... Ensure all customer interactions, appointments, and follow-ups are accurately recorded in the CRM ...
$17.2K - $25.2K
3% of jobs
$25.2K - $33.1K
4% of jobs
$33.1K - $41.1K
9% of jobs
$44K is the 25th percentile. Wages below this are outliers.
$41.1K - $49K
22% of jobs
The median wage is $56.6K / yr.
$49K - $57K
12% of jobs
$57K - $64.9K
8% of jobs
$64.9K - $72.9K
11% of jobs
$75.7K is the 75th percentile. Wages above this are outliers.
$72.9K - $80.8K
16% of jobs
$80.8K - $88.8K
9% of jobs
$88.8K - $96.7K
4% of jobs
$96.7K - $104.7K
1% of jobs
$17.2K
$62.7K
$104.7K
| Aspect | Service Bdc Manager | Service Advisor |
|---|---|---|
| Credentials | Typically requires dealership experience, customer service skills, and sometimes certifications in automotive service management | Requires automotive knowledge, customer service skills, and often ASE certifications |
| Work Environment | Office-based role managing customer communications and dealership operations | Frontline role interacting directly with customers and technicians |
| Employer & Industry Usage | Used mainly in automotive dealerships to oversee service department operations | Commonly found in automotive service departments as the primary customer liaison |
The Service Bdc Manager focuses on managing customer communications and dealership operations, while the Service Advisor directly interacts with customers to recommend and explain vehicle repairs. Both roles require automotive knowledge and customer service skills, but their responsibilities and work environments differ significantly.
$13.75 - $18.25/hr
Full-time
Re-posted 26 days ago
A Service BDC (Business Development Center) Representative plays a key role in the service department of an automotive dealership. They focus on customer communication and appointment scheduling to drive service department revenue and customer satisfaction.
Job Summary:The Service BDC Representative is responsible for handling inbound and outbound calls, scheduling service appointments, following up with customers, and supporting the service department’s daily operations. The ideal candidate is customer-focused, organized, and comfortable using dealership software and CRM systems.
Key Responsibilities:Answer incoming service calls promptly and professionally.
Schedule and confirm service appointments using CRM/DMS tools.
Make outbound calls for service reminders, missed appointments, and follow-ups.
Provide information about services, pricing, and promotions.
Assist with online appointment requests and service inquiries.
Maintain accurate customer records and logs.
Coordinate with service advisors and technicians for scheduling.
Support CSI (Customer Satisfaction Index) efforts through follow-up calls and surveys.
Handle customer complaints or route them to the appropriate person.
Meet or exceed daily call quotas and appointment goals.
Sourced by ZipRecruiter
Motor vehicle manufacturing
51 - 200 Employees
Cottondale, AL, US
