ZipRecruiter

Log In

1

Service Bdc Manager Jobs in Mobile, AL (NOW HIRING)

Vadenchevroletpooler

BDC/Internet Manager

Daphne, AL · On-site

$50 - $90/hr

Previous BDC, Call Center, or Automotive Sales Management Experience Preferred Hours: Monday ... Excellent communication and customer service skills. * Ability to multitask and manage multiple ...

New

Toyota West Mobile

BDC Sales Representative

Mobile, AL · On-site

Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities ... Strong customer service, communication skills, computer and basic math skills. * Self-motivated ...

Toyota West Mobile

BDC Sales Representative

Mobile, AL · On-site

Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities ... Strong customer service, communication skills, computer and basic math skills. * Self-motivated ...

Toyota West Mobile

BDC Sales Representative

Mobile, AL · On-site

Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities ... Strong customer service, communication skills, computer and basic math skills. * Self-motivated ...

Hyundai of Mobile

BDC Service Representative

Mobile, AL · On-site

$12.25 - $16.50/hr

BDC Service Representative We are a leading automotive dealership committed to providing an ... Ensure all customer interactions, appointments, and follow-ups are accurately recorded in the CRM ...

Hyundai of Mobile

BDC Service Representative

Mobile, AL

$15 - $19.75/hr

BDC Service Representative We are a leading automotive dealership committed to providing an ... Ensure all customer interactions, appointments, and follow-ups are accurately recorded in the CRM ...

Hyundai of Mobile

BDC Service Representative

Mobile, AL

$12.25 - $16.50/hr

BDC Service Representative We are a leading automotive dealership committed to providing an ... Ensure all customer interactions, appointments, and follow-ups are accurately recorded in the CRM ...

Hyundai of Mobile

BDC Service Representative

Mobile, AL · On-site

$15 - $19.75/hr

BDC Service Representative We are a leading automotive dealership committed to providing an ... Ensure all customer interactions, appointments, and follow-ups are accurately recorded in the CRM ...

Hyundai of Mobile

BDC Service Representative

Mobile, AL · On-site

$12.25 - $16.50/hr

BDC Service Representative We are a leading automotive dealership committed to providing an ... Ensure all customer interactions, appointments, and follow-ups are accurately recorded in the CRM ...

Hyundai of Mobile

BDC Sales Representative

Mobile, AL

$15 - $19.75/hr

Work closely with sales managers and sales consultants to maximize appointment show rates and sales ... Maintain a high level of professionalism and customer service at all times * Comply with all ...

Hyundai of Mobile

BDC Sales Representative

Mobile, AL · On-site

$12.25 - $16.50/hr

... in the CRM system • Work closely with sales managers and sales consultants to maximize ... service at all times • Comply with all company policies, procedures, and standards • Other ...

Hyundai of Mobile

BDC Sales Representative

Mobile, AL

$12.25 - $16.50/hr

... in the CRM system • Work closely with sales managers and sales consultants to maximize ... service at all times • Comply with all company policies, procedures, and standards • Other ...

Hyundai of Mobile

BDC Sales Representative

Mobile, AL · On-site

$12.25 - $16.50/hr

... in the CRM system • Work closely with sales managers and sales consultants to maximize ... service at all times • Comply with all company policies, procedures, and standards • Other ...

next page

Showing results 1-20

All JobsService Bdc JobsService Bdc Manager JobsService Bdc Manager Jobs in Mobile, AL

Service Bdc Manager information

See Mobile, AL salary details

$15.8K

$57.4K

$95.8K

How much do service bdc manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for service bdc manager in Mobile, AL is $57,398.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,800.00 and $70,900.00 per year, depending on experience, location, and employer.

What is a Service BDC Manager?

A Service BDC (Business Development Center) Manager oversees the team responsible for managing customer communications and appointments for a dealership's service department. They handle inbound and outbound calls, schedule service appointments, follow up on missed opportunities, and ensure a high level of customer satisfaction. The Service BDC Manager also trains and motivates staff, sets performance goals, and uses data to improve processes. Their role is vital in maximizing service department efficiency and increasing customer retention.

What are the key skills and qualifications needed to thrive as a Service BDC Manager?

To thrive as a Service BDC Manager, you need experience in automotive service operations, strong organizational abilities, and a background in customer service or sales management. Familiarity with CRM software, appointment scheduling systems, and basic dealership management tools is essential, along with knowledge of service department processes. Excellent communication, leadership, and problem-solving skills help you motivate teams and deliver outstanding customer experiences. These competencies ensure efficient service department workflow, higher customer retention, and achievement of business goals.

How does a Service BDC Manager typically collaborate with service advisors and technicians to improve customer satisfaction?

A Service BDC (Business Development Center) Manager plays a crucial liaison role between the customer-facing BDC team, service advisors, and technicians. They ensure that appointments are scheduled efficiently, customer concerns are clearly communicated, and follow-ups are handled promptly. By regularly meeting with service advisors and technicians, the manager helps address workflow bottlenecks, shares customer feedback, and implements process improvements to enhance the overall service experience. This collaborative approach not only streamlines operations but also directly contributes to higher customer satisfaction and retention.

What is the difference between Service Bdc Manager vs Service Advisor?

AspectService Bdc ManagerService Advisor
CredentialsTypically requires dealership experience, customer service skills, and sometimes certifications in automotive service managementRequires automotive knowledge, customer service skills, and often ASE certifications
Work EnvironmentOffice-based role managing customer communications and dealership operationsFrontline role interacting directly with customers and technicians
Employer & Industry UsageUsed mainly in automotive dealerships to oversee service department operationsCommonly found in automotive service departments as the primary customer liaison

The Service Bdc Manager focuses on managing customer communications and dealership operations, while the Service Advisor directly interacts with customers to recommend and explain vehicle repairs. Both roles require automotive knowledge and customer service skills, but their responsibilities and work environments differ significantly.

What are popular job titles related to Service Bdc Manager jobs in Mobile, AL?

For Service Bdc Manager jobs in Mobile, AL, the most frequently searched job titles are:

What job categories do people searching Service Bdc Manager jobs in Mobile, AL look for?

The top searched job categories for Service Bdc Manager jobs in Mobile, AL are:

What cities near Mobile, AL are hiring for Service Bdc Manager jobs?

Cities near Mobile, AL with the most Service Bdc Manager job openings:

Service Bdc Manager jobs near you
Infographic showing various Service Bdc Manager job openings in Mobile, AL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $57,398 per year, or $27.6 per hour.

BDC/Internet Manager

Vadenchevroletpooler

Daphne, AL • On-site

$50 - $90/hr

Other

Medical, Dental, Retirement, PTO

Posted yesterday

New

Job description

Previous BDC, Call Center, or Automotive Sales Management Experience Preferred Hours: Monday – Saturday: 8:00am – 7:00pm Job Intro

Tameron Honda Eastern Shore is a great place to build a rewarding leadership career! We provide a fun, fast-paced work environment along with a supportive and results-driven team culture. Our growing Business Development Center (BDC) is seeking an experienced, driven, and tech-savvy BDC/Internet Manager to lead our team of Internet Sales Consultants to drive performance, and elevate the customer experience across multiple locations. The Tameron BDC Department works for 11 locations and is growing! Are you passionate about leading teams and developing talent? Do you thrive in a fast-paced, high-volume environment? Do you have experience in a call center, automotive dealership, or BDC environment and are ready to take the next step in your career? If you answered “yes” to any of these questions, Apply Now! We are looking for a strong leader who is ready to grow with us and make an immediate impact.

Job Description

Lead, coach, and develop a team of BDC/Internet Sales Consultants across multiple Tameron locations. Drive performance metrics including appointment set, show, and sold ratios. Monitor and manage all incoming phone calls, internet leads, and chat inquiries through the CRM platform.

  • Salary range: $50,000 - $90,000 based on experience
  • Monthly performance bonus!
  • Excellent training
  • Health and dental insurance
  • 5-day work week
  • Vacation pay
  • 401(k) plan
  • Christmas bonus
  • Great work environment
  • Employee assistance program
Responsibilities
  • Lead, coach, and develop a team of BDC/Internet Sales Consultants across multiple Tameron locations.
  • Drive performance metrics including appointment set, show, and sold ratios.
  • Monitor and manage all incoming phone calls, internet leads, and chat inquiries through the CRM platform.
  • Ensure consistent, high-quality communication with customers via phone, email, and text.
  • Train and mentor team members on best practices, scripts, and objection handling.
  • Work closely with Sales Managers to ensure seamless handoff and appointment success.
  • Track daily, weekly, and monthly KPIs and hold team accountable to performance goals.
  • Improve processes to increase lead conversion, response time, and overall customer satisfaction.
  • Maintain a positive, high-energy team environment focused on results and growth.
Requirements
  • Previous BDC, call center, or automotive sales management experience preferred.
  • Strong leadership, coaching, and team-building skills.
  • High energy, competitiveness, and results-driven mindset.
  • Excellent communication and customer service skills.
  • Ability to multitask and manage multiple priorities in a fast-paced environment.
  • Strong organizational and time-management skills.
  • Experience working with CRM tools (DriveCentric, CDK, etc.) preferred.
  • Must be authorized to work in the United States.
  • Must pass pre-employment background check and drug screening.
#J-18808-Ljbffr

Apply