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Dealership Bdc information

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How much do dealership bdc jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for dealership bdc in Minnesota is $17.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $18.85 per hour, depending on experience, location, and employer.

What is a Dealership BDC?

A Dealership BDC, or Business Development Center, is a department within a car dealership that handles customer communications and follow-ups, primarily through phone calls, emails, and online inquiries. The BDC team is responsible for setting appointments, responding to leads, and nurturing potential buyers to help drive showroom traffic and sales. They play a crucial role in improving customer service and increasing sales opportunities by ensuring timely and professional interactions with both prospective and existing customers.

What are the key skills and qualifications needed to thrive as a Dealership BDC representative?

To thrive as a Dealership BDC Representative, you need strong communication, customer service, and organizational skills, often supported by a high school diploma or equivalent. Proficiency with customer relationship management (CRM) systems, dealership management software, and phone/email communication tools is typically required. Outstanding interpersonal skills, resilience, and the ability to multitask set top performers apart in this role. These skills ensure efficient lead management, positive customer experiences, and increased sales opportunities for the dealership.

What are some common challenges faced by a Dealership BDC representative and how can they be overcome?

Dealership BDC Representatives often face challenges such as handling a high volume of inbound and outbound calls, managing follow-ups with potential customers, and coordinating effectively with the sales team. Staying organized and using a good CRM system can help manage customer information and follow-ups more efficiently. Regular communication with sales staff ensures that customer needs are met and prevents leads from falling through the cracks. Continuous training on customer service and dealership products also helps representatives provide accurate information and build rapport with clients.

What is the difference between Dealership Bdc vs Dealership Sales Associate?

AspectDealership BdcDealership Sales Associate
Primary RoleHandles inbound/outbound customer calls, appointment setting, lead managementAssists customers on the sales floor, demonstrates vehicles, closes sales
Required SkillsCustomer service, communication, CRM proficiencyProduct knowledge, sales techniques, customer interaction
Work EnvironmentOffice-based, call center settingShowroom, dealership floor
Common CertificationsNone required, but CRM and customer service training preferredNone required, sales training often provided by dealership

Dealership Bdc roles focus on customer outreach and lead management via calls and emails, working mainly in an office setting. In contrast, Dealership Sales Associates engage directly with customers on the showroom floor, focusing on vehicle demonstrations and closing sales. Both roles require strong communication skills but differ in daily tasks and work environment.

Is being a dealership Bdc a good job?

A dealership BDC (Business Development Center) representative typically handles customer inquiries, appointment setting, and lead management, requiring strong communication and organizational skills. The role can offer steady hours, commission opportunities, and experience in sales and customer service, making it a viable entry-level position in the automotive industry.

What are popular job titles related to Dealership Bdc jobs in Minnesota?

For Dealership Bdc jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Dealership Bdc jobs in Minnesota look for?

The top searched job categories for Dealership Bdc jobs in Minnesota are:

What cities in Minnesota are hiring for Dealership Bdc jobs?

Cities in Minnesota with the most Dealership Bdc job openings:

Dealership Bdc jobs near you
Infographic showing various Dealership Bdc job openings in Minnesota as of August 2026, with employment types broken down into 93% Full Time, 3% Part Time, and 4% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $36,802 per year, or $17.7 per hour.

BDC Sales Manager

Saint Cloud, MN

Gilleland Chevrolet Cadillac, Inc.
Motor Vehicle Manufacturing • 51 - 200 employees
Learn more about Gilleland Chevrolet Cadillac, Inc.external

$16 - $18/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted yesterday

Job description

Description

We are currently seeking a Business Development Center (BDC) Manager.  This position generates sales leads and schedules appointments with our sales team.  You will work as a liaison between potential customers, BDC personal and our dealership. 

Responsibilities:

  • Identify Leads:  Find new and existing customers who may be interested in buying a vehicle.
  • Handle Inquiries:  Respond to customer calls, emails and website requests.
  • Schedule Appointments:  Set up appointments for the Sales Team.
  • Follow Up:  Contact customers who have expressed interest in buying, or who have missed an appointment.
  • Maintain relationships:  Keep in touch with customers to ensure their satisfaction and generate repeat business.
  • Promote Sales:  Implement marketing campaigns to increase revenue.
  • Learn About Products:  Stay up to date on product features, inventory, and accessories.
  • Provide Information:  Give customers information about products or services
  • Attend Training:  Participate in sales meetings and training sessions.

Skills

  • Customer service skills
  • Telephone skills
  • Computer skills
  • Writing skills
  • Ability to establish rapport with customers
  • Ability to work well in a team


Requirements

Job Type: Full-time

Pay: $16.00 per hour to start plus Spiffs/Bonus

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off

Schedule:

  • Monday to Friday
  • Saturdays as needed

Supplemental Pay:

  • Spiffs

Work Location: In person

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