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Dealership Bdc Jobs (NOW HIRING)

Hughes Honda

BDC MANAGER

Warner Robins, GA · On-site

$75K - $150K/yr

You've never directly managed a dealership BDC * You can't speak confidently about appointment set%, show% and sold % * You struggle with accountability, metrics or coaching underperformers to ...

Elgin Toyota

BDC Manager-Automotive

Streamwood, IL

If you have dealership BDC management experience, a passion for coaching others, and a desire to grow with a stable, family-owned automotive group, we'd love to meet you. Benefits * Medical Plan

West Houston Auto Group

Be Seen First

Automotive BDC Representative / Internet Sales - $36K to $120K

Houston, TX · On-site

$36K - $120K/yr

Do you want to work at one of the busiest automotive dealerships in the region where your employer ... We are hiring additional Automotive BDC / Internet Sales Representatives to accommodate the ...

Lithia Motors, Inc.

BDC Admin - Service

Freehold, NJ · On-site

$19/hr

Dealership: L0410 BMW of Freehold BMW of Freehold Now Hiring - Service Bdc Rep/Appointment Coordinator Compensation : $19.00 per hour plus performance-based bonuses. Schedule : 10:00 AM - 6:00 PM and ...

Key Auto Group

Dealership BDC Agent - Salem Ford

Salem, NH · On-site

$15 - $20/hr

Manager dealership website to ensure accuracy and a great online experience for customers * Manage social media and email campaigns * Analyze reports and performance of advertising sources ...

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Dealership Bdc information

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How much do dealership bdc jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for dealership bdc in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Dealership Bdc vs Dealership Sales Associate?

AspectDealership BdcDealership Sales Associate
Primary RoleHandles inbound/outbound customer calls, appointment setting, lead managementAssists customers on the sales floor, demonstrates vehicles, closes sales
Required SkillsCustomer service, communication, CRM proficiencyProduct knowledge, sales techniques, customer interaction
Work EnvironmentOffice-based, call center settingShowroom, dealership floor
Common CertificationsNone required, but CRM and customer service training preferredNone required, sales training often provided by dealership

Dealership Bdc roles focus on customer outreach and lead management via calls and emails, working mainly in an office setting. In contrast, Dealership Sales Associates engage directly with customers on the showroom floor, focusing on vehicle demonstrations and closing sales. Both roles require strong communication skills but differ in daily tasks and work environment.

What are the key skills and qualifications needed to thrive as a Dealership BDC (Business Development Center) Representative, and why are they important?

To thrive as a Dealership BDC Representative, you need strong communication, customer service, and organizational skills, often supported by a high school diploma or equivalent. Proficiency with customer relationship management (CRM) systems, dealership management software, and phone/email communication tools is typically required. Outstanding interpersonal skills, resilience, and the ability to multitask set top performers apart in this role. These skills ensure efficient lead management, positive customer experiences, and increased sales opportunities for the dealership.

What is a Dealership BDC?

A Dealership BDC, or Business Development Center, is a department within a car dealership that handles customer communications and follow-ups, primarily through phone calls, emails, and online inquiries. The BDC team is responsible for setting appointments, responding to leads, and nurturing potential buyers to help drive showroom traffic and sales. They play a crucial role in improving customer service and increasing sales opportunities by ensuring timely and professional interactions with both prospective and existing customers.

What are some common challenges faced by a Dealership BDC Representative and how can they be overcome?

Dealership BDC Representatives often face challenges such as handling a high volume of inbound and outbound calls, managing follow-ups with potential customers, and coordinating effectively with the sales team. Staying organized and using a good CRM system can help manage customer information and follow-ups more efficiently. Regular communication with sales staff ensures that customer needs are met and prevents leads from falling through the cracks. Continuous training on customer service and dealership products also helps representatives provide accurate information and build rapport with clients.
More about Dealership Bdc jobs
What cities are hiring for Dealership Bdc jobs? Cities with the most Dealership Bdc job openings:
What are the most commonly searched types of Dealership Bdc jobs? The most popular types of Dealership Bdc jobs are:
What states have the most Dealership Bdc jobs? States with the most job openings for Dealership Bdc jobs include:
What job categories do people searching Dealership Bdc jobs look for? The top searched job categories for Dealership Bdc jobs are:
Dealership Bdc jobs near you
Infographic showing various Dealership Bdc job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 92% Full Time, 3% Part Time, 1% Temporary, 1% Contract, and 2% Nights. Highlights an 95% Physical, 3% Hybrid, and 2% Remote job distribution, with an average salary of $37,575 per year, or $18.1 per hour.
Antwerpen Chevrolet Service BDC Representative

Antwerpen Chevrolet Service BDC Representative

Antwerpen Automotive

Sykesville, MD

$16 - $20/hr

Part-time

Re-posted 11 days ago

Job description

  • Job Description
    Antwerpen Chevrolet is seeking a motivated and professional In-House BDC Represenative to support our Service Department. This position focuses on outbound and inbound customer calls to schedule service appointments, follow up with existing customers, and help drive service retention.
    This is an on-site position at Antwerpen Chevrolet and is ideal for someone with prior dealership or service BDC experience who is looking for flexible, part-time work in a fast-paced dealership environment.
    Key Responsibilities
    • Make outbound calls to existing customers to schedule service appointments
    • Answer inbound calls related to service scheduling and follow-ups
    • Confirm appointments and reduce no-shows
    • Accurately update customer information and notes in the CRM
    • Maintain a professional, customer-focused phone presence
    • Meet daily and weekly call and appointment-setting goals
    Preferred Qualifications
    • Previous experience in a dealership BDC or service department (strongly preferred)
    • Strong phone communication and customer service skills
    • Familiarity with CRM and dealership software a plus
    • Reliable, organized, and self-motivated
    • Comfortable working in an in-house dealership setting
    What We Offer
    • Competitive hourly pay ($16–$20, based on experience)
    • Bonus opportunities for strong performance
    • Flexible part-time scheduling
    • Supportive team environment at a well-established dealership
    • Opportunity to work with a respected Chevrolet brand
About the Company

Antwerpen Automotive is a trusted name in the automotive industry, committed to delivering exceptional customer service and quality vehicles. With a strong presence in the Sykesville, MD community, Antwerpen Chevrolet prides itself on fostering a friendly, professional, and customer-focused environment. Join our team and be part of a company that values integrity, teamwork, and excellence.

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