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Dealership Bdc Jobs in Michigan (NOW HIRING)

Car Guys Inc.

BDC Representatives

Rockford, MI

$12.75 - $17/hr

High-Paying Automotive BDC Jobs Nationwide-----LOCATIONNationwide automotive BDC representative opportunities with dealerships and dealer groups-----JOB TYPEFull-TimeBase Pay + Commission + Bonuses ...

Car Guys Inc.

BDC Representative

Rockford, MI

$18 - $20/hr

BDC Rep / Call Center Rep -- CarGuys Inc. (InOffice) If You Can Own a Phone Call, You'll Own This ... Talk to dealerships and repair shops all day... and make them glad you called. What You'll Be Doing

Allen Chevrolet Cadillac Inc

BDC

Monroe, MI · On-site

$40K - $55K/yr

... who have GM dealership experience and/or have worked with DriveCentric CRM. If you already know how to work a BDC, respond to leads, make the calls, set appointments, and keep a salesperson ...

Allen Chevrolet Cadillac Inc

BDC

Monroe, MI · On-site

$40K - $55K/yr

... who have GM dealership experience and/or have worked with DriveCentric CRM. If you already know how to work a BDC, respond to leads, make the calls, set appointments, and keep a salesperson ...

Feldman Automotive

BDC Representative - Sales

Highland, MI · On-site

$13.75 - $18.50/hr

As a BDC (Business Development Center) Representative for Feldman Automotive, you will play a ... dealership. Responsibilities: - Handle incoming phone calls, emails, and chat inquiries from ...

Feldman of Livonia

BDC Representative - Sales

Livonia, MI · On-site

$14 - $18.75/hr

As a BDC (Business Development Center) Representative for Feldman Automotive, you will play a ... dealership. Responsibilities: - Handle incoming phone calls, emails, and chat inquiries from ...

Feldman of Livonia

BDC Representative - Sales

Livonia, MI · On-site

$14 - $18.75/hr

Description As a BDC (Business Development Center) Representative for Feldman Automotive, you will ... dealership. Responsibilities: - Handle incoming phone calls, emails, and chat inquiries from ...

Feldman Automotive Group

BDC Representative - Service

Wixom, MI · On-site

$14.50 - $19.25/hr

This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience. We are seeking a highly motivated and detail-oriented Service BDC ...

Feldman Automotive

BDC Representative - Service

Highland, MI · On-site

$13.75 - $18.50/hr

This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience. We are seeking a highly motivated and detail-oriented Service BDC ...

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All JobsDealership Bdc JobsDealership Bdc Jobs in Michigan

Dealership Bdc information

See Michigan salary details

$8

$15

$25

How much do dealership bdc jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for dealership bdc in Michigan is $15.75, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $16.78 per hour, depending on experience, location, and employer.

What is a Dealership BDC?

A Dealership BDC, or Business Development Center, is a department within a car dealership that handles customer communications and follow-ups, primarily through phone calls, emails, and online inquiries. The BDC team is responsible for setting appointments, responding to leads, and nurturing potential buyers to help drive showroom traffic and sales. They play a crucial role in improving customer service and increasing sales opportunities by ensuring timely and professional interactions with both prospective and existing customers.

What are the key skills and qualifications needed to thrive as a Dealership BDC representative?

To thrive as a Dealership BDC Representative, you need strong communication, customer service, and organizational skills, often supported by a high school diploma or equivalent. Proficiency with customer relationship management (CRM) systems, dealership management software, and phone/email communication tools is typically required. Outstanding interpersonal skills, resilience, and the ability to multitask set top performers apart in this role. These skills ensure efficient lead management, positive customer experiences, and increased sales opportunities for the dealership.

What are some common challenges faced by a Dealership BDC representative and how can they be overcome?

Dealership BDC Representatives often face challenges such as handling a high volume of inbound and outbound calls, managing follow-ups with potential customers, and coordinating effectively with the sales team. Staying organized and using a good CRM system can help manage customer information and follow-ups more efficiently. Regular communication with sales staff ensures that customer needs are met and prevents leads from falling through the cracks. Continuous training on customer service and dealership products also helps representatives provide accurate information and build rapport with clients.

What is the difference between Dealership Bdc vs Dealership Sales Associate?

AspectDealership BdcDealership Sales Associate
Primary RoleHandles inbound/outbound customer calls, appointment setting, lead managementAssists customers on the sales floor, demonstrates vehicles, closes sales
Required SkillsCustomer service, communication, CRM proficiencyProduct knowledge, sales techniques, customer interaction
Work EnvironmentOffice-based, call center settingShowroom, dealership floor
Common CertificationsNone required, but CRM and customer service training preferredNone required, sales training often provided by dealership

Dealership Bdc roles focus on customer outreach and lead management via calls and emails, working mainly in an office setting. In contrast, Dealership Sales Associates engage directly with customers on the showroom floor, focusing on vehicle demonstrations and closing sales. Both roles require strong communication skills but differ in daily tasks and work environment.

Is being a dealership Bdc a good job?

A dealership BDC (Business Development Center) representative typically handles customer inquiries, appointment setting, and lead management, requiring strong communication and organizational skills. The role can offer steady hours, commission opportunities, and experience in sales and customer service, making it a viable entry-level position in the automotive industry.

What are the most commonly searched types of Dealership Bdc jobs in Michigan?

The most popular types of Dealership Bdc jobs in Michigan are:

What are popular job titles related to Dealership Bdc jobs in Michigan?

For Dealership Bdc jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Dealership Bdc jobs in Michigan look for?

The top searched job categories for Dealership Bdc jobs in Michigan are:

Dealership Bdc jobs near you
Infographic showing various Dealership Bdc job openings in Michigan as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,751 per year, or $15.7 per hour.

BDC Representatives

Car Guys Inc.

Rockford, MI

$12.75 - $17/hr

Full-time

Re-posted 15 days ago

Job description

AUTOMOTIVE BDC REPRESENTATIVE / INTERNET SALES COORDINATOR / CUSTOMER SERVICE REP UP TO $89,000+ PER YEARCarGuys Inc. High-Paying Automotive BDC Jobs Nationwide--------------------------------------------LOCATIONNationwide automotive BDC representative opportunities with dealerships and dealer groups--------------------------------------------JOB TYPEFull-TimeBase Pay + Commission + Bonuses--------------------------------------------ABOUT THE ROLECarGuys Inc., Americas and Canadas #1 Automotive Recruiter, connects BDC representatives, internet sales coordinators, and customer service representatives with top-performing automotive dealerships across the U.S. and Canada.We work with employers actively hiring automotive BDC representatives and internet sales agents who specialize in handling inbound leads, phone calls, and customer follow-up. Our clients provide the opportunityyou choose the best fit.--------------------------------------------WHAT OUR CLIENTS OFFER- High Earning Potential for BDC Representatives - Competitive base pay - Commission and performance bonuses- High-Volume Dealership Environments - Strong lead flow and internet traffic - CRM tools and training provided- Career Growth Opportunities - Advancement into automotive sales or BDC management - Ongoing training in CRM systems and sales processes--------------------------------------------WHY WORK WITH CARGUYS INC.- Access to top automotive BDC representative and customer service jobs- Personalized job matching- No cost to candidates employers retain our services--------------------------------------------BDC REPRESENTATIVE RESPONSIBILITIES- Handle inbound calls, internet leads, and customer inquiries- Schedule sales and service appointments- Follow up with customers via phone, email, and text- Manage leads and communication within CRM systems- Confirm appointments and maintain consistent follow-up- Support dealership sales teams and increase showroom traffic- Meet daily and monthly appointment and performance goals--------------------------------------------BDC REPRESENTATIVE QUALIFICATIONS- Experience in automotive BDC, call center, customer service, or sales preferred- Strong communication and phone skills- Ability to manage high call volume and internet leads- Basic computer and CRM skills- Customer-focused and goal-driven mindset--------------------------------------------BDC REPRESENTATIVE SKILLSSkills include customer service, communication, phone handling, inbound and outbound calls, appointment setting, lead management, CRM systems, customer follow-up, and sales support. Experience working as a BDC representative, internet sales coordinator, customer service representative, call center agent, or appointment setter in a dealership or automotive environment is highly valued.Strong ability to manage internet leads, handle objections, schedule appointments, and maintain consistent communication with customers.Keywords: BDC representative, automotive BDC, internet sales coordinator, customer service representative, call center representative, appointment setter, dealership BDC, CRM, inbound calls, outbound calls, lead management--------------------------------------------HOW IT WORKSYou are applying through CarGuys Inc., Americas and Canadas #1 Automotive Recruiter. Automotive dealerships and dealer groups partner with us to hire BDC representatives and customer service professionals. If selected, your resume will be forwarded to a local employer.--------------------------------------------APPLY TODAYApply now to connect with high-paying automotive BDC representative and customer service opportunities.--------------------------------------------CARGUYS INC.Americas and Canadas #1 Automotive Recruiter #ZR