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Dealer Services Manager Jobs (NOW HIRING)

OPTIMA DEALER SERVICES INC.

Service Concierge

Ontario, CA · On-site

$17 - $19/hr

Optima Dealer Services, Inc. About Optima Dealer Services, Inc. Optima Dealer Services, Inc ... The Service Concierge helps manage vehicle flow in the concierge area while providing attentive and ...

Regal Ware

Customer/Dealer Services Specialist

Fort Worth, TX · On-site

$16.25 - $21.50/hr

Manage Escalation Situations * User Testing: Perform additional duties and projects as requested ... Servicing B2B dealer experience preferred * Warranty experience preferred * Detail orientated

CXG Holdings Inc

NY · On-site

$150 - $175/hr

Vision insurance Managing Director / Broker-Dealer Services Location: Smithtown, NY (In-Person) Employment Type: Full-Time Compensation: $150,000 - $175,000 Base Salary + Performance Bonus ...

Carmax

Sr. Coordinator, Dealer Services

Richmond, VA · On-site

$43K - $60K/yr

This role requires strong leadership, problem-solving skills, and the ability to manage complex ... Team Overview The Senior Coordinator role within Dealer Services is responsible for driving ...

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Dealer Services Manager information

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$27.5K

$81.7K

$137.5K

How much do dealer services manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for dealer services manager in the United States is $81,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What does a dealer services manager do at a dealership?

A dealer services manager oversees the relationship between the dealership and vehicle manufacturers or financial institutions, ensuring compliance with policies and facilitating communication. They handle dealer programs, support sales and service operations, and may analyze performance metrics to improve dealership efficiency.

What are the key skills and qualifications needed to thrive as a dealer services manager?

To thrive as a Dealer Services Manager, you need strong knowledge of automotive finance, sales processes, and dealer relationship management, usually supported by a bachelor's degree in business or a related field. Familiarity with dealership management systems (DMS), CRM software, and financial compliance tools is typically required. Outstanding communication, negotiation, and problem-solving skills enable you to build trust and resolve conflicts with dealer partners. These abilities are critical for maintaining profitable dealer relationships, ensuring regulatory compliance, and driving business growth.

What is the difference between Dealer Services Manager vs Sales Manager?

AspectDealer Services ManagerSales Manager
CredentialsExperience in dealer relations, industry certifications often preferredSales experience, often with sales-specific certifications or training
Work EnvironmentDealerships, automotive or equipment industriesVarious industries, including retail, automotive, and wholesale
Employer & Industry UsageUsed by dealerships and manufacturers to manage dealer relationshipsUsed across multiple sectors to oversee sales teams and strategies

The Dealer Services Manager primarily focuses on maintaining dealer relationships, providing support, and ensuring dealer compliance within the automotive or equipment industry. In contrast, a Sales Manager concentrates on leading sales teams, developing sales strategies, and achieving revenue targets. While both roles require strong communication skills and industry knowledge, the Dealer Services Manager emphasizes dealer support and relationship management, whereas the Sales Manager is more sales-driven and target-oriented.

What is a dealer services manager?

Dealer Services Managers are professionals responsible for overseeing the relationship between a company, such as an automotive manufacturer or financial institution, and its network of dealers. They ensure that dealers receive the support, training, and resources needed to meet sales targets and maintain high standards of customer service. Their duties often include monitoring dealer performance, resolving issues, and implementing programs to improve sales and customer satisfaction. Dealer Services Managers play a critical role in fostering successful partnerships and driving business growth.

What are some common challenges faced by dealer services managers, and how can they be addressed?

Dealer Services Managers often navigate challenges such as balancing the needs of multiple dealerships, ensuring consistent service quality, and adapting to evolving manufacturer requirements. These challenges can be addressed by developing strong communication channels, investing in ongoing training for dealership staff, and staying up to date with industry trends and compliance standards. Building strong relationships with both internal teams and dealership partners also helps foster collaboration and proactively resolve issues as they arise.

How to become a dealer services manager at a car dealership?

To become a dealer services manager, candidates typically need experience in automotive sales, finance, or dealership operations, along with strong customer service and communication skills. A background in business administration or a related field is beneficial, and some roles may require industry certifications or knowledge of dealership management software. Progression often involves advancing from sales or service management roles within a dealership.
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Dealer Services Manager jobs near you
Infographic showing various Dealer Services Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $81,677 per year, or $39.3 per hour.

Customer/Dealer Services Specialist

Regal Holdings

Fort Worth, TX • On-site

$15.75 - $21/hr

Full-time

Posted 24 days ago

Job description

Description:

Since 1946 Saladmaster has been changing lives one healthy meal at a time. With over 400 authorized dealers in over 40 countries, using the “Science of Saladmaster” we are helping to change people’s lives with our products and business opportunity. We believe the kitchen (and the family table) make up the hub of the home, and that is where everyone belongs. We are all working together to:

  • Grow our dealer network for people that are passionate about changing lives and making a difference in society
  • Supporting entrepreneurial minded businesspeople who are driven to grow and succeed with a proven business model called the Success Program
  • Build teams than coaching and mentoring them to grow
  • Use the Science of Saladmaster to connect with people passionate about healthy home cooking
  • Better understand and serve the home cooking needs of communities in which we live and work

You will love it here if you believe in the following: • Family • Excellence • Integrity • Passion • Empowerment

If this sounds like the company for you, your seat at our Saladmaster family table awaits.


Your seat at the table: Customer/Dealer Support Specialist

You will love this seat if you get, want, and have the capacity to:

  • Respond to Customers/Dealers Inquiries: Provides a positive customer experience with each interaction. Receives, research and answers customer lead inquiries, service issues, product information inquiries, and orders.
  • Capture Warranty Data: Enters customer orders for product and replacement parts and accessories, enter customer orders for returned merchandise and authorizes refunds, as necessary.
  • Resolve Shipping & Order Status Issues: Requests payments from customers regarding outstanding invoices i.e., freight & shipping charges, Performs outbound calls to customers regarding ship dates, refunds, payments and product delivery or service of product. Enter orders from customer/sales staff as required for backup.
  • Manage Escalation Situations
  • User Testing: Perform additional duties and projects as requested.
  • Processing Returns & Warranty
  • Special Projects
Requirements:
  • High School graduate
  • 2-5 years customer service experience
  • Servicing B2B dealer experience preferred
  • Warranty experience preferred
  • Detail orientated
  • Solid working knowledge of Microsoft Office (Word, Excel, Outlook).
  • Comfortable using computers and learning new software.
  • Experience with Zendesk, Zoom, and Teams is a plus, but not required, we value quick learners.
  • Tech-savvy, adaptable, and able to pick up new tools with minimal guidance