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Dealer Services Manager Jobs (NOW HIRING)

OPTIMA DEALER SERVICES INC.

Service Concierge

Ontario, CA · On-site

$17 - $19/hr

Optima Dealer Services, Inc. About Optima Dealer Services, Inc. Optima Dealer Services, Inc ... The Service Concierge helps manage vehicle flow in the concierge area while providing attentive and ...

Regal Ware

Customer/Dealer Services Specialist

Fort Worth, TX · On-site

$15.75 - $21/hr

Manage Escalation Situations * User Testing: Perform additional duties and projects as requested ... Servicing B2B dealer experience preferred * Warranty experience preferred * Detail orientated

CXG Holdings Inc

NY · On-site

$150 - $175/hr

Vision insurance Managing Director / Broker-Dealer Services Location: Smithtown, NY (In-Person) Employment Type: Full-Time Compensation: $150,000 - $175,000 Base Salary + Performance Bonus ...

Carmax

Sr. Coordinator, Dealer Services

Richmond, VA · On-site

$43K - $60K/yr

This role requires strong leadership, problem-solving skills, and the ability to manage complex ... Team Overview The Senior Coordinator role within Dealer Services is responsible for driving ...

Carmax

Sr. Coordinator, Dealer Services

Richmond, VA · On-site

This role requires strong leadership, problem-solving skills, and the ability to manage complex ... Team Overview The Senior Coordinator role within Dealer Services is responsible for driving ...

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Dealer Services Manager information

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$81.7K

$137.5K

How much do dealer services manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for dealer services manager in the United States is $81,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is a dealer services manager?

Dealer Services Managers are professionals responsible for overseeing the relationship between a company, such as an automotive manufacturer or financial institution, and its network of dealers. They ensure that dealers receive the support, training, and resources needed to meet sales targets and maintain high standards of customer service. Their duties often include monitoring dealer performance, resolving issues, and implementing programs to improve sales and customer satisfaction. Dealer Services Managers play a critical role in fostering successful partnerships and driving business growth.

What are the key skills and qualifications needed to thrive as a dealer services manager?

To thrive as a Dealer Services Manager, you need strong knowledge of automotive finance, sales processes, and dealer relationship management, usually supported by a bachelor's degree in business or a related field. Familiarity with dealership management systems (DMS), CRM software, and financial compliance tools is typically required. Outstanding communication, negotiation, and problem-solving skills enable you to build trust and resolve conflicts with dealer partners. These abilities are critical for maintaining profitable dealer relationships, ensuring regulatory compliance, and driving business growth.

What are some common challenges faced by dealer services managers, and how can they be addressed?

Dealer Services Managers often navigate challenges such as balancing the needs of multiple dealerships, ensuring consistent service quality, and adapting to evolving manufacturer requirements. These challenges can be addressed by developing strong communication channels, investing in ongoing training for dealership staff, and staying up to date with industry trends and compliance standards. Building strong relationships with both internal teams and dealership partners also helps foster collaboration and proactively resolve issues as they arise.

What is the difference between Dealer Services Manager vs Sales Manager?

AspectDealer Services ManagerSales Manager
CredentialsExperience in dealer relations, industry certifications often preferredSales experience, often with sales-specific certifications or training
Work EnvironmentDealerships, automotive or equipment industriesVarious industries, including retail, automotive, and wholesale
Employer & Industry UsageUsed by dealerships and manufacturers to manage dealer relationshipsUsed across multiple sectors to oversee sales teams and strategies

The Dealer Services Manager primarily focuses on maintaining dealer relationships, providing support, and ensuring dealer compliance within the automotive or equipment industry. In contrast, a Sales Manager concentrates on leading sales teams, developing sales strategies, and achieving revenue targets. While both roles require strong communication skills and industry knowledge, the Dealer Services Manager emphasizes dealer support and relationship management, whereas the Sales Manager is more sales-driven and target-oriented.

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What are the most commonly searched types of Dealer Services jobs?

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Dealer Services Manager jobs near you
Infographic showing various Dealer Services Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $81,677 per year, or $39.3 per hour.

Sales Consultant - McGuire Cadillac

Fidelity Dealer Services

Woodbridge, NJ

Full-time

Re-posted 7 days ago

Job description

Sales Consultant - Automotive

If you're ready to kick your sales career into overdrive, now is the perfect time to join our team of automotive sales professionals. This is an opportunity for you to turn your sales skills, excellent customer service and industry expertise into major profits. The sky is the limit for highly motivated, results-driven team players who want to not only close the sale, but to turn new buyers into lifetime customers.

Responsibilities

  • Understand and implement dealership sales process
  • Own every aspect of the sales process (from new client prospecting to vehicle delivery)
  • Present and demonstrate inventory
  • Review, update and manage daily inventory reports
  • Create and execute strategies for increasing market share
  • Prepare and review monthly plans with sales leadership
  • Maintain Customer Service Index, Gross Average and monthly units to dealership standards
  • Remain up-to-date on products, market trends and certification
  • Must be familiar with Client Relationship Management (CRM) software

Education and/or Experience

Experience, education and prior sales training are a PLUS. 

About Us

Based out of Northern New Jersey, Fidelity Dealer Services was founded in 2005 by the company's President, Greg Scarano.  Greg started in the automotive industry in 1975 and after 30+ years in dealerships as F&I, decided that it was time to make a larger impact with Dealers nationwide. Fidelity Dealer Services was created with the ambition to service every aspect of the Dealership.

The goal was to gather a team of highly trained, extremely motivated account managers, who all share the same passion and knowledge of the Automotive Industry. These account managers could immerse themselves into any Dealer's routine and provide the tools and training necessary to push Dealers to the next level.

After years of training seminars, F&I summits and NADA conferences, Fidelity Dealer Services has found that perfect Team!

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