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Dealer Services Manager Jobs (NOW HIRING)

LeMans Corporation dba Parts Unlimited - Drag Specialties

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Dealer Services Manager

Janesville, WI · On-site

$86K - $102K/yr

We are seeking a dynamic and experienced Dealer Services Manager to lead and optimize our Dealer Services operations. This role is responsible for overseeing a high-performing team, ensuring ...

GM Financial

Dealer Services Specialist - CLS

Irving, TX · On-site

Effectively communicate with dealers, outside vendors, management, and peers ensuring serviced dealerships and internal customers are provided with exemplary and prompt customer service * Responsible ...

OPTIMA DEALER SERVICES INC.

Service Porter

Fremont, CA · On-site

$17.75 - $19/hr

Optima Dealer Services, Inc. About Optima Dealer Services, Inc. Optima Dealer Services, Inc ... Perform additional job-related duties consistent with the role, as assigned by management ...

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Dealer Services Manager information

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$27.5K

$81.7K

$137.5K

How much do dealer services manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for dealer services manager in the United States is $81,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Dealer Services Manager, and why are they important?

To thrive as a Dealer Services Manager, you need strong knowledge of automotive finance, sales processes, and dealer relationship management, usually supported by a bachelor's degree in business or a related field. Familiarity with dealership management systems (DMS), CRM software, and financial compliance tools is typically required. Outstanding communication, negotiation, and problem-solving skills enable you to build trust and resolve conflicts with dealer partners. These abilities are critical for maintaining profitable dealer relationships, ensuring regulatory compliance, and driving business growth.

What is the difference between Dealer Services Manager vs Sales Manager?

AspectDealer Services ManagerSales Manager
CredentialsExperience in dealer relations, industry certifications often preferredSales experience, often with sales-specific certifications or training
Work EnvironmentDealerships, automotive or equipment industriesVarious industries, including retail, automotive, and wholesale
Employer & Industry UsageUsed by dealerships and manufacturers to manage dealer relationshipsUsed across multiple sectors to oversee sales teams and strategies

The Dealer Services Manager primarily focuses on maintaining dealer relationships, providing support, and ensuring dealer compliance within the automotive or equipment industry. In contrast, a Sales Manager concentrates on leading sales teams, developing sales strategies, and achieving revenue targets. While both roles require strong communication skills and industry knowledge, the Dealer Services Manager emphasizes dealer support and relationship management, whereas the Sales Manager is more sales-driven and target-oriented.

What are Dealer Services Managers?

Dealer Services Managers are professionals responsible for overseeing the relationship between a company, such as an automotive manufacturer or financial institution, and its network of dealers. They ensure that dealers receive the support, training, and resources needed to meet sales targets and maintain high standards of customer service. Their duties often include monitoring dealer performance, resolving issues, and implementing programs to improve sales and customer satisfaction. Dealer Services Managers play a critical role in fostering successful partnerships and driving business growth.

What are some common challenges faced by Dealer Services Managers, and how can they be addressed?

Dealer Services Managers often navigate challenges such as balancing the needs of multiple dealerships, ensuring consistent service quality, and adapting to evolving manufacturer requirements. These challenges can be addressed by developing strong communication channels, investing in ongoing training for dealership staff, and staying up to date with industry trends and compliance standards. Building strong relationships with both internal teams and dealership partners also helps foster collaboration and proactively resolve issues as they arise.
More about Dealer Services Manager jobs
What cities are hiring for Dealer Services Manager jobs? Cities with the most Dealer Services Manager job openings:
What are the most commonly searched types of Dealer Services jobs? The most popular types of Dealer Services jobs are:
What states have the most Dealer Services Manager jobs? States with the most job openings for Dealer Services Manager jobs include:
What job categories do people searching Dealer Services Manager jobs look for? The top searched job categories for Dealer Services Manager jobs are:
Dealer Services Manager jobs near you
Infographic showing various Dealer Services Manager job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $81,677 per year, or $39.3 per hour.
Dealer Services Manager

Dealer Services Manager

LeMans Corporation dba Parts Unlimited - Drag Specialties

Janesville, WI • On-site

$86K - $102K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

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Job description

We are seeking a dynamic and experienced Dealer Services Manager to lead and optimize our Dealer Services operations. This role is responsible for overseeing a high-performing team, ensuring exceptional customer service, and driving operational excellence across all dealer interactions.


The ideal candidate is a strong leader with a passion for customer experience, process improvement, and team development. You will play a critical role in enhancing dealer satisfaction, supporting sales growth, and delivering best-in-class service.


What You’ll Do

  • Lead daily Dealer Services operations (calls, orders, inquiries, escalations) to ensure efficiency, quality, and strong KPI performance
  • Manage and develop a team of 40+ team members, including hiring, onboarding, training, coaching, and performance management
  • Foster a positive, collaborative, and customer-focused culture
  • Establish and optimize service standards, SOPs, and processes to improve dealer experience and operational effectiveness
  • Analyze performance data and reporting (daily/weekly/monthly) to identify trends, solve challenges, and drive continuous improvement
  • Resolve escalated dealer issues and serve as a key liaison between Sales, Warehouse, and other cross-functional teams
  • Partner with Sales leadership to strengthen dealer support strategies and drive customer satisfaction and sales growth
  • Contribute insights and performance updates for leadership reporting, including Board-level materials
  • Support department budgeting, resource planning, and cost management
  • Represent Dealer Services at company events and trade shows


What You Bring

  • 4–6 years of management or supervisory experience, ideally in customer service or operations
  • Proven ability to lead, motivate, and develop large, high-performing teams
  • Strong customer service mindset with a focus on relationship building and issue resolution
  • Excellent communication skills, with the ability to influence and collaborate across all levels
  • Highly organized with strong attention to detail and ability to manage multiple priorities
  • Experience with performance management, metrics, and process improvement
  • Analytical problem-solving skills and a continuous improvement mindset
  • Bachelor’s degree in Business, Communications, Operations, or related field preferred (or equivalent experience)
  • Working knowledge of ADP preferred
  • Valid driver’s license and ability to travel up to 5%


Disclaimers

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

LeMans Corporation is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. LeMans will only employ those who are legally authorized to work in the United States for this opening. There are not any current or future visa sponsorships for this opening.


This company participates in E-Verify.


Notice to California Employees and Prospective Employees

https://downloads.lemansnet.com/docs/LeMans_CA_employee_privacy_policy.pdf

Company Description

LeMans Corporation is a leader in the powersports world, fueling adventures everywhere with top brands like Parts Unlimited and Drag Specialties—because life’s better on two wheels (or more).