Automotive Dealership Service Manager Position Summary The Service Manager is responsible for leading the service department's operations to ensure exceptional customer satisfaction, efficient ...
Automotive Dealership Service Manager Position Summary The Service Manager is responsible for leading the service department's operations to ensure exceptional customer satisfaction, efficient ...
Dealer Services
Mason City, IA · On-site
$15.50 - $21.25/hr
Reports to Dealer Service Manager CONTACTS: Woodharbor Dealer Network Woodharbor Dealer Services employees Woodharbor Marketing Department Woodharbor Production employees COMPENSATION: Non-exempt ...
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Dealer Services
Mason City, IA · On-site
$15.50 - $21.25/hr
Reports to Dealer Service Manager CONTACTS: Woodharbor Dealer Network Woodharbor Dealer Services employees Woodharbor Marketing Department Woodharbor Production employees COMPENSATION: Non-exempt ...
Dealer Services
Mason City, IA · On-site
$15.50 - $21.25/hr
Reports to Dealer Service Manager CONTACTS: Woodharbor Dealer Network Woodharbor Dealer Services employees Woodharbor Marketing Department Woodharbor Production employees COMPENSATION: Non-exempt ...
Dealer Services
Mason City, IA · On-site
$15.50 - $21.25/hr
Reports to Dealer Service Manager CONTACTS: Woodharbor Dealer Network Woodharbor Dealer Services employees Woodharbor Marketing Department Woodharbor Production employees COMPENSATION: Non-exempt ...
Dealer Services
Mason City, IA · On-site
Reports to Dealer Service Manager CONTACTS: Woodharbor Dealer Network Woodharbor Dealer Services employees Woodharbor Marketing Department Woodharbor Production employees COMPENSATION: Non-exempt ...
Dealer Services
Mason City, IA · On-site
Reports to Dealer Service Manager CONTACTS: Woodharbor Dealer Network Woodharbor Dealer Services employees Woodharbor Marketing Department Woodharbor Production employees COMPENSATION: Non-exempt ...
Dealer Service Rep
Seattle, WA · On-site
$30 - $45/hr
Provide exceptional support to dealers who sell, install, and service our marine generator sets and ... Strong understanding of customer/dealer relationship management and ability to build rapport with ...
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Dealer Service Rep
Seattle, WA · On-site
$30 - $45/hr
Provide exceptional support to dealers who sell, install, and service our marine generator sets and ... Strong understanding of customer/dealer relationship management and ability to build rapport with ...
Dealer Service Rep
Seattle, WA · On-site
$18.25 - $24.75/hr
Provide exceptional support to dealers who sell, install, and service our marine generator sets and ... Strong understanding of customer/dealer relationship management and ability to build rapport with ...
Dealer Service Rep
Seattle, WA · On-site
$18.25 - $24.75/hr
Provide exceptional support to dealers who sell, install, and service our marine generator sets and ... Strong understanding of customer/dealer relationship management and ability to build rapport with ...
Experienced Dealer Service Advisor
Medical
Dental
Vision
Life
Retirement
Experienced Dealer Service Advisor - FullTime Schedule: Monday - Friday | 7:00 AM - 6:00 PM ... Work closely with technicians to manage repair workflow and timelines * Deliver timely ...
Experienced Dealer Service Advisor
Medical
Dental
Vision
Life
Retirement
Experienced Dealer Service Advisor - FullTime Schedule: Monday - Friday | 7:00 AM - 6:00 PM ... Work closely with technicians to manage repair workflow and timelines * Deliver timely ...
Experienced Dealer Service Advisor
Phoenix, AZ · On-site
Medical
Dental
Vision
Life
Retirement
Experienced Dealer Service Advisor - FullTime Schedule: Monday - Friday | 7:00 AM - 6:00 PM ... Work closely with technicians to manage repair workflow and timelines * Deliver timely ...
Experienced Dealer Service Advisor
Phoenix, AZ · On-site
Medical
Dental
Vision
Life
Retirement
Experienced Dealer Service Advisor - FullTime Schedule: Monday - Friday | 7:00 AM - 6:00 PM ... Work closely with technicians to manage repair workflow and timelines * Deliver timely ...
Experienced Dealer Service Advisor
Medical
Dental
Vision
Life
Retirement
Experienced Dealer Service Advisor - Full‑Time Schedule: Monday - Friday | 7:00 AM - 6:00 PM ... Work closely with technicians to manage repair workflow and timelines * Deliver timely ...
Quick apply
Experienced Dealer Service Advisor
Medical
Dental
Vision
Life
Retirement
Experienced Dealer Service Advisor - Full‑Time Schedule: Monday - Friday | 7:00 AM - 6:00 PM ... Work closely with technicians to manage repair workflow and timelines * Deliver timely ...
Dealership Service Manager
Windham, NH · On-site
$100K - $150K/yr
Medical
Dental
Retirement
PTO
You must have a solid track record as a Service Manager. * You must have a desire to be the best at ... dealer.
Quick apply
Dealership Service Manager
Windham, NH · On-site
$100K - $150K/yr
Medical
Dental
Retirement
PTO
You must have a solid track record as a Service Manager. * You must have a desire to be the best at ... dealer.
Dealership Service Manager
$160K - $220K/yr
Medical
Dental
Retirement
PTO
You must have a solid track record as a Service Manager. * You must have a desire to be the best at ... dealer.
Quick apply
Dealership Service Manager
$160K - $220K/yr
Medical
Dental
Retirement
PTO
You must have a solid track record as a Service Manager. * You must have a desire to be the best at ... dealer.
Experienced Dealer Service Advisor
Phoenix, AZ · On-site
Medical
Dental
Vision
Life
Retirement
Experienced Dealer Service Advisor - Full-Time Schedule: Monday - Friday | 7:00 AM - 6:00 PM ... Work closely with technicians to manage repair workflow and timelines * Deliver timely ...
Experienced Dealer Service Advisor
Phoenix, AZ · On-site
Medical
Dental
Vision
Life
Retirement
Experienced Dealer Service Advisor - Full-Time Schedule: Monday - Friday | 7:00 AM - 6:00 PM ... Work closely with technicians to manage repair workflow and timelines * Deliver timely ...
Service Manager
Fairfield, CA · On-site
$100K - $199K/yr
Import Service Manager Position Overview This Service Manager is responsible for the customer-focused and efficient operation of the dealership's service department. This Service Manager will operate ...
Service Manager
Fairfield, CA · On-site
$100K - $199K/yr
Import Service Manager Position Overview This Service Manager is responsible for the customer-focused and efficient operation of the dealership's service department. This Service Manager will operate ...
Dealership Service Manager
$125K - $150K/yr
Medical
Dental
Vision
Life
Retirement
PTO
... dealership in Illinois , with our brand-new, state-of-the-art Chicago facility projected to be complete in 2027 . We are ramping up and looking to add a Service Manager to the team! Job Title:
Dealership Service Manager
$125K - $150K/yr
Medical
Dental
Vision
Life
Retirement
PTO
... dealership in Illinois , with our brand-new, state-of-the-art Chicago facility projected to be complete in 2027 . We are ramping up and looking to add a Service Manager to the team! Job Title:
Dealership Service Manager
Medical
Dental
Vision
Life
Retirement
PTO
... dealership in Illinois , with our brand-new, state-of-the-art Chicago facility projected to be complete in 2027 . We are ramping up and looking to add a Service Manager to the team! Job Title:
Quick apply
Dealership Service Manager
Medical
Dental
Vision
Life
Retirement
PTO
... dealership in Illinois , with our brand-new, state-of-the-art Chicago facility projected to be complete in 2027 . We are ramping up and looking to add a Service Manager to the team! Job Title:
Dealership Service Manager
Lincolnwood, IL · On-site
$125K - $150K/yr
Medical
Dental
Vision
Life
Retirement
PTO
... dealership in Illinois , with our brand-new, state-of-the-art Chicago facility projected to be complete in 2027 . We are ramping up and looking to add a Service Manager to the team! Job Title:
Dealership Service Manager
Lincolnwood, IL · On-site
$125K - $150K/yr
Medical
Dental
Vision
Life
Retirement
PTO
... dealership in Illinois , with our brand-new, state-of-the-art Chicago facility projected to be complete in 2027 . We are ramping up and looking to add a Service Manager to the team! Job Title:
Service Manager
Birmingham, AL · On-site
Medical
Dental
Vision
PTO
The ideal candidate is a strong leader with dealership service management experience who can develop teams, streamline processes, and grow the department. Key Responsibilities Department Operations
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Service Manager
Birmingham, AL · On-site
Medical
Dental
Vision
PTO
The ideal candidate is a strong leader with dealership service management experience who can develop teams, streamline processes, and grow the department. Key Responsibilities Department Operations
Service Manager
$125K - $200K/yr
Import Service Manager Position Overview This Service Manager is responsible for the customer-focused and efficient operation of the dealership's service department. This Service Manager will operate ...
Quick apply
Service Manager
$125K - $200K/yr
Import Service Manager Position Overview This Service Manager is responsible for the customer-focused and efficient operation of the dealership's service department. This Service Manager will operate ...
Dealership Service Manager
$60K - $80K/yr
Competitive Compensation Job Summary We are looking for a Dealership Service Manager to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong ...
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Dealership Service Manager
$60K - $80K/yr
Competitive Compensation Job Summary We are looking for a Dealership Service Manager to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong ...
Service Manager
Madera, CA · On-site
$75K - $150K/yr
Medical
Dental
Vision
Retirement
PTO
Manage and oversee the daily operations of the dealership service department. * Lead, coach, and develop Service Advisors, Technicians, and support staff. * Monitor department performance ...
Service Manager
Madera, CA · On-site
$75K - $150K/yr
Medical
Dental
Vision
Retirement
PTO
Manage and oversee the daily operations of the dealership service department. * Lead, coach, and develop Service Advisors, Technicians, and support staff. * Monitor department performance ...
Dealer Service Manager information
See salary details
$33K - $40.8K
6% of jobs
$40.8K - $48.5K
11% of jobs
$52.3K is the 25th percentile. Wages below this are outliers.
$48.5K - $56.3K
16% of jobs
$56.3K - $64.1K
16% of jobs
The median wage is $64.4K / yr.
$64.1K - $71.9K
15% of jobs
$77.7K is the 75th percentile. Wages above this are outliers.
$71.9K - $79.6K
14% of jobs
$79.6K - $87.4K
9% of jobs
$87.4K - $95.2K
5% of jobs
$95.2K - $103K
4% of jobs
$103K - $110.7K
2% of jobs
$110.7K - $118.5K
1% of jobs
$33K
$70K
$118.5K
How much do dealer service manager jobs pay per year?
What is the difference between Dealer Service Manager vs Service Advisor?
| Aspect | Dealer Service Manager | Service Advisor |
|---|---|---|
| Primary Role | Oversees service department operations, manages staff, and ensures customer satisfaction | Acts as the main point of contact for customers, explaining repairs and services needed |
| Required Credentials | Experience in automotive service, management skills, possibly certifications like ASE | Automotive knowledge, good communication skills, often ASE certification preferred |
| Work Environment | Service department management, administrative tasks, team leadership | Customer-facing, sales-oriented, diagnostic discussions |
| Industry Usage | Commonly found in dealerships, automotive service centers | Found in dealerships, repair shops, and service centers |
The Dealer Service Manager focuses on managing the entire service department, including staff and operations, while the Service Advisor primarily interacts with customers to explain repairs and recommend services. Both roles require automotive knowledge and customer service skills, but their responsibilities differ significantly within the dealership environment.

Full-time
Re-posted 29 days ago
Job description
Job Description
Position SummaryThe Service Manager is responsible for leading the service department’s operations to ensure exceptional customer satisfaction, efficient workflow, profitability, and compliance with dealership and manufacturer standards. This role oversees service advisors, technicians, warranty administration, and service operations while maintaining high standards of quality, safety, and performance.
Key ResponsibilitiesDepartment Leadership & Operations
Direct and manage all daily service department activities
Hire, train, coach, and evaluate service advisors, technicians, and support staff
Establish clear performance expectations and accountability
Ensure proper staffing levels and effective scheduling
Customer Experience
Ensure a consistently high level of customer satisfaction and retention
Resolve customer complaints and service concerns promptly and professionally
Monitor CSI scores and implement improvement strategies
Maintain a customer-first service culture
Financial & Performance Management
Meet or exceed departmental revenue, gross profit, and expense targets
Monitor labor sales, parts sales, effective labor rate (ELR), and productivity
Control costs and maximize profitability without sacrificing quality
Review financial statements and service KPIs regularly
Workflow & Efficiency
Oversee repair order flow to ensure timely vehicle repairs and minimal delays
Improve technician productivity and shop efficiency
Ensure accurate repair documentation and quality control checks
Coordinate with parts department to ensure parts availability
Warranty & Compliance
Ensure proper warranty claim processing and documentation
Maintain compliance with OEM requirements and dealership policies
Ensure adherence to safety, environmental, and regulatory standards
Facility & Equipment Management
Maintain service department tools, equipment, and cleanliness
Ensure a safe and organized work environment
Oversee equipment maintenance and calibration
Work EnvironmentAutomotive dealership service department
Extended hours, including some evenings or Saturdays
Frequent interaction with customers, technicians, and management
About Jones Motor
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