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Dealer Service Manager Jobs in Iowa (NOW HIRING)

Weiler

Service Manager

Knoxville, IA · On-site

The Service Manager serves as a key liaison between customers, Sales, Engineering, and Production ... Leads efforts to educate and support dealer personnel on Weiler equipment to maximize uptime and ...

WEILER INC

Service Manager

Knoxville, IA

The Service Manager serves as a key liaison between customers, Sales, Engineering, and Production ... Leads efforts to educate and support dealer personnel on Weiler equipment to maximize uptime and ...

MHC Kenworth

Service Manager

Waterloo, IA · On-site

Service Manager Murphy-Hoffman Company, LLC is North America's largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for a Service Manager. The role ...

New

MHC Kenworth

Service Manager

Waterloo, IA · On-site

Service Manager Murphy-Hoffman Company, LLC is North America's largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for a Service Manager. The role ...

New

Murphy-Hoffman Company

Service Manager

Waterloo, IA · On-site

Travels with outside sales force and own on to customer locations on a regular basis promoting Service Department and dealerships. * Works with Parts Manager and outside sales force in a proactive ...

Van-Wall Equipment, Inc.

Service Manager

Story City, IA · On-site

Job Summary Manages service operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows ...

Van-Wall Equipment, Inc.

Service Manager

Woodbine, IA · On-site

Job Summary Manages service operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows ...

Cintas

Service Manager

Davenport, IA · On-site

... managing a budget and dealing with operational issues that affect service. Hands-on support of direct reports includes accompanying our service representatives or visiting customers alone when ...

Cintas

Service Manager

Davenport, IA · On-site

... managing a budget and dealing with operational issues that affect service. Hands-on support of direct reports includes accompanying our service representatives or visiting customers alone when ...

Titan Machinery

Assistant Service Manager

Avoca, IA · On-site

Overview Join the Titan Machinery team as an Assistant Service Manager where you will support Service Management in maintaining dealership standards and overseeing the service department. In this ...

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All JobsDealer Service JobsDealer Service Manager JobsDealer Service Manager Jobs in Iowa

Dealer Service Manager information

See Iowa salary details

$31K

$65.7K

$111.3K

How much do dealer service manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for dealer service manager in Iowa is $65,721.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,800.00 and $75,600.00 per year, depending on experience, location, and employer.

What is the difference between Dealer Service Manager vs Service Advisor?

AspectDealer Service ManagerService Advisor
Primary RoleOversees service department operations, manages staff, and ensures customer satisfactionActs as the main point of contact for customers, explaining repairs and services needed
Required CredentialsExperience in automotive service, management skills, possibly certifications like ASEAutomotive knowledge, good communication skills, often ASE certification preferred
Work EnvironmentService department management, administrative tasks, team leadershipCustomer-facing, sales-oriented, diagnostic discussions
Industry UsageCommonly found in dealerships, automotive service centersFound in dealerships, repair shops, and service centers

The Dealer Service Manager focuses on managing the entire service department, including staff and operations, while the Service Advisor primarily interacts with customers to explain repairs and recommend services. Both roles require automotive knowledge and customer service skills, but their responsibilities differ significantly within the dealership environment.

What are popular job titles related to Dealer Service Manager jobs in Iowa?

For Dealer Service Manager jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Dealer Service Manager jobs in Iowa look for?

The top searched job categories for Dealer Service Manager jobs in Iowa are:

What cities in Iowa are hiring for Dealer Service Manager jobs?

Cities in Iowa with the most Dealer Service Manager job openings:

Dealer Service Manager jobs near you
Infographic showing various Dealer Service Manager job openings in Iowa as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $65,721 per year, or $31.6 per hour.

Dealer Services

Woodharbor Molding and Millworks, LLC

Mason City, IA • On-site

$15.50 - $21.25/hr

Full-time

Re-posted 4 days ago

Job description

Description

JOB SUMMARY: Responsible for serving customers and dealers by answering product questions, assisting with orders, quoting and pricing, processing order changes, cancellations, credits / debits and any other function covered under Dealer Services


EQUIPMENT/MATERIALS:

  • Woodharbor Product Catalogs
  • Computer / Software Programs
  • Microsoft Office Suite
  • Quoting Standards / Manual
  • Various Office Equipment


ESSENTIAL FUNCTIONS:

  • Be knowledgeable about all Woodharbor products and services
  • Handle workload and all customer calls in a professional, timely manner at all times
  • Maintain proper records of transactions and concerns to ensure proper follow up
  • Guide complaint resolutions to ensure proper and satisfactory solutions
  • Follow up with dealers and field representatives regarding open and unresolved issues and concerns
  • Provide timely and proactive solutions
  • Actively listen to all customer concerns with patience and empathy
  • Process Daily Sales and Service orders in a timely fashion



ADDITIONAL RESPONSIBILITIES:

  • Assist Order Entry
  • Assist at Front Desk
  • All other duties as assigned.


ORGANIZATIONAL RELATIONSHIPS:

Reports to Dealer Service Manager


CONTACTS:

Woodharbor Dealer Network

Woodharbor Dealer Services employees

Woodharbor Marketing Department

Woodharbor Production employees


COMPENSATION:

Non-exempt Hourly


Requirements

KNOWLEDGE, SKILLS and ABILITIES:

  • Dynamic Telephone Personality
  • Strong Active Listening Skills
  • Computer Literate
  • Proactive Approach to Problem Solving
  • Highly Organized
  • Attention to Detail
  • Flexible to Changing Routines and Tasks
  • Highly Motivated and Self Starting
  • Ability to Concentrate and Stay Focused
  • Strong Professional Communication Skills
  • Customer Service Oriented
  • Mathematically Inclined and Analytical
  • Team Player - Positive, Courteous, Polite
  • High School Diploma or Equivalent


  • High Level Customer Service experience preferred
  • Cabinet Knowledge and Experience preferred


SAFETY REQUIREMENTS:


  • Observes and follows all Woodharbor Safety Policies and Procedures in accordance with OSHA, EPA, NFPA as outlined in the Safety Handbook
  • Observes and wears all job required personal protective equipment such as safety glasses and ear plugs
  • Observes the Workers' Compensation regulations with regards to proper reporting and communication











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