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Dealer Service Manager Jobs in Connecticut (NOW HIRING)

VIP Tires & Service

Service Manager

Wallingford, CT · On-site

Join VIP Tires & Service, Northern New England's premier automotive service provider and tire dealer since 1926. As a Service Manager, you will play a crucial role in building an extraordinary team ...

VIP Tires & Service

Service Manager

Wallingford, CT · On-site

$85K - $100K/yr

Join VIP Tires & Service, Northern New England's premier automotive service provider and tire dealer since 1926. As a Service Manager, you will play a crucial role in building an extraordinary team ...

Kia of Old Saybrook

Service Manager

Rockfall, CT · On-site

M3S Auto Group is seeking an experienced and motivated Service Manager to lead our busy service department at a well-established new car dealership. WE OFFER: * Medical insurance options * Paid ...

Kia of Old Saybrook

Service Manager

Middlefield, CT

M3S Auto Group is seeking an experienced and motivated Service Manager to lead our busy service department at a well-established new car dealership. WE OFFER: * Medical insurance options * Paid ...

Kia of Old Saybrook

Service Manager

Middlefield, CT · On-site

M3S Auto Group is seeking an experienced and motivated Service Manager to lead our busy service department at a well-established new car dealership. WE OFFER: * Medical insurance options * Paid ...

Kia of Old Saybrook

Service Manager

Rockfall, CT · On-site

M3S Auto Group is seeking an experienced and motivated Service Manager to lead our busy service department at a well-established new car dealership. WE OFFER: * Medical insurance options * Paid ...

Allegiance Trucks

Service Manager

Franklin, CT · On-site

$80K - $110K/yr

As a leading truck dealership group, we're proud to represent top-tier brands like International ... Day to day management of a service department that maintains and repairs a fleet of commercial ...

Allegiance Fire & Rescue

Service Manager

Bridgeport, CT · On-site

$75 - $115/hr

As a leading truck dealership group, we're proud to represent top-tier brands like International ... Day to day management of a service department that maintains and repairs a fleet of commercial ...

New

Allegiance Trucks

Service Manager

Bridgeport, CT · On-site

$80K - $105K/yr

As a leading truck dealership group, we're proud to represent top-tier brands like International ... This is a working manager role. You will have one service writer who handles most of the paperwork ...

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All JobsDealer Service JobsDealer Service Manager JobsDealer Service Manager Jobs in Connecticut

Dealer Service Manager information

See Connecticut salary details

$31.4K

$66.6K

$112.7K

How much do dealer service manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for dealer service manager in Connecticut is $66,562.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $76,600.00 per year, depending on experience, location, and employer.

What is the difference between Dealer Service Manager vs Service Advisor?

AspectDealer Service ManagerService Advisor
Primary RoleOversees service department operations, manages staff, and ensures customer satisfactionActs as the main point of contact for customers, explaining repairs and services needed
Required CredentialsExperience in automotive service, management skills, possibly certifications like ASEAutomotive knowledge, good communication skills, often ASE certification preferred
Work EnvironmentService department management, administrative tasks, team leadershipCustomer-facing, sales-oriented, diagnostic discussions
Industry UsageCommonly found in dealerships, automotive service centersFound in dealerships, repair shops, and service centers

The Dealer Service Manager focuses on managing the entire service department, including staff and operations, while the Service Advisor primarily interacts with customers to explain repairs and recommend services. Both roles require automotive knowledge and customer service skills, but their responsibilities differ significantly within the dealership environment.

What are popular job titles related to Dealer Service Manager jobs in Connecticut?

For Dealer Service Manager jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Dealer Service Manager jobs in Connecticut look for?

The top searched job categories for Dealer Service Manager jobs in Connecticut are:

What cities in Connecticut are hiring for Dealer Service Manager jobs?

Cities in Connecticut with the most Dealer Service Manager job openings:

Dealer Service Manager jobs near you
Infographic showing various Dealer Service Manager job openings in Connecticut as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $66,562 per year, or $32 per hour.

Automotive Service Manager

Sullivan's Northwest Hills Chrysler Jeep Dodge Ram

Torrington, CT • On-site

Full-time

Medical, Retirement, PTO

Posted 12 days ago

Job description

Automotive Service Manager

Northwest Hills Chrysler Dodge Jeep Ram (CDJR) – Torrington, CT
Full-Time | Management Position

Join a Successful, Family-Owned Automotive Group

Northwest Hills Chrysler Dodge Jeep Ram, part of the Sullivan Automotive Group, is looking for an experienced Automotive Service Manager to lead our Service Department in Torrington, Connecticut.

Sullivan Automotive Group is a family-owned and operated dealership group serving Connecticut for three generations. We believe in taking care of our employees, building long-term customer relationships, and providing our teams with the tools and facilities they need to succeed.

This is a great opportunity for an experienced service professional who is ready to lead a strong department and become an important part of our management team.

What You'll Do

As Service Manager, you will be responsible for the overall performance and day-to-day operation of the Service Department, with a focus on customer satisfaction, employee development, productivity and profitability.

Key responsibilities include:

  • Lead and manage service advisors, technicians and support staff

  • Maintain a high level of customer satisfaction and customer retention

  • Recruit, train, coach and develop Service Department employees

  • Monitor technician productivity, efficiency and shop workflow

  • Drive department sales and profitability while maintaining excellent customer service

  • Manage warranty processes and ensure compliance with manufacturer requirements

  • Maintain proper staffing levels and effective scheduling

  • Work closely with Parts, Sales and dealership management

  • Ensure dealership and manufacturer policies and procedures are followed

  • Build a positive, professional and accountable team culture

What We're Looking For

  • Previous automotive service management experience is required

  • Chrysler, Dodge, Jeep and Ram experience is a strong plus

  • Strong leadership and people-management skills

  • Excellent customer service and communication skills

  • Solid understanding of dealership service operations and financial performance

  • Ability to motivate a team and hold employees accountable

  • Organized, professional and results-oriented

  • Valid driver's license

Excellent Facility & Work Environment

Our Service Department operates from a newly renovated facility designed to provide an excellent environment for both our customers and employees, including:

  • Air-conditioned service shop

  • Enclosed, climate-controlled customer service drive/drop-off area

  • Modern dealership facilities and equipment

  • Strong support from an established, family-owned dealer group

Benefits

We offer a competitive compensation and benefits package, including:

  • Paid Time Off

  • Paid Sick Time

  • Health Care Benefits

  • Company Demo

  • 401(k) with Profit Sharing

  • Full-time, year-round position

  • Long-term career opportunity with an established automotive group

Why Sullivan Automotive Group?

We're not a large corporate dealer group where you're just another employee. We're a three-generation, family-owned Connecticut automotive organization that values our people and believes that strong managers are critical to our success.

If you're an experienced automotive service leader looking for a dealership where you can make an impact, build a team and grow your career, we'd like to talk with you.

Apply today to learn more about the Automotive Service Manager opportunity at Northwest Hills Chrysler Dodge Jeep Ram in Torrington, CT.

Northwest Hills Chrysler Dodge Jeep Ram / Sullivan Automotive Group is an Equal Opportunity Employer.

Apply