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Dealer Service Manager Jobs (NOW HIRING)

Carvana

Service Manager, Dealership

Dallas, TX · On-site

About the team and position The Service Manager, Dealership Operations is responsible for the success of the dealership's service businesses, overall facilities management, and OEM relationship. This ...

Carvana

Service Manager, Dealership

Dallas, TX

About the team and position The Service Manager, Dealership Operations is responsible for the success of the dealership's service businesses, overall facilities management, and OEM relationship. This ...

Car Guys Inc.

Automotive Service Manager

Avon, IN · On-site

$100K - $150K/yr

We work with dealerships that are looking to hire, all across the country. Anytime you are looking ... You must have a solid track record as a Service Manager. * You must have a desire to be the best at ...

Volkswagen of Stamford

Service Manager

Stamford, CT · On-site

We are a family owned & operated, high volume dealership. Large workspace with multiple bays, top ... Managing Service Department operations with maximum customer focus and efficient, high-quality ...

Schmidt & Sons, Inc.

Be Seen First

Service Manager - Agriculture Dealership

Mount Hope, KS · On-site

$50K - $75K/yr

Agriculture Dealership Service Manager / Shop Foreman - (Full Time, Mt. Hope Location) Looking for someone organized, good communication & people skills. MUST HAVE A BACK GROUNG AGRICULTURE OR FARM ...

Volkswagen of Stamford

Service Manager

Stamford, CT · On-site

We are a family owned & operated, high volume dealership. Large workspace with multiple bays, top ... Managing Service Department operations with maximum customer focus and efficient, high-quality ...

Volkswagen of Stamford

Service Manager

Stamford, CT · On-site

We are a family owned & operated, high volume dealership. Large workspace with multiple bays, top ... Managing Service Department operations with maximum customer focus and efficient, high-quality ...

Volkswagen of Stamford

Service Manager

Stamford, CT

We are a family owned & operated, high volume dealership. Large workspace with multiple bays, top ... Managing Service Department operations with maximum customer focus and efficient, high-quality ...

Volkswagen of Stamford

Service Manager

Stamford, CT

We are a family owned & operated, high volume dealership. Large workspace with multiple bays, top ... Managing Service Department operations with maximum customer focus and efficient, high-quality ...

CSC Generation

Service Manager, Dealership

Roanoke, VA

$50K - $60K/yr

As Service Manager, Dealership , you will own department performance end-to-end -- from setting ... Proficient in working with multiple ERP systems, tracking tools and OEM and vendor/dealer websites.

CSC Generation

Service Manager, Dealership

Roanoke, VA · On-site

As Service Manager, Dealership , you will own department performance end-to-end - from setting ... Proficient in working with multiple ERP systems, tracking tools and OEM and vendor/dealer websites.

Dondelinger Ford CDJR

Service Manager

Grand Rapids, MN

$150K - $200K/yr

Service Manager - Dondelinger Ford Chrysler Dodge Jeep Ram Location: Grand Rapids / Cohasset, MN ... Deep understanding of dealership service operations, fixed operations metrics, and manufacturer ...

Dondelinger Ford CDJR

Service Manager

Grand Rapids, MN

$150K - $200K/yr

Service Manager - Dondelinger Ford Chrysler Dodge Jeep Ram Location: Grand Rapids / Cohasset, MN ... Deep understanding of dealership service operations, fixed operations metrics, and manufacturer ...

Dondelinger Ford CDJR

Service Manager

Grand Rapids, MN · On-site

$150K - $200K/yr

Service Manager - Dondelinger Ford Chrysler Dodge Jeep Ram Location: Grand Rapids / Cohasset, MN ... Deep understanding of dealership service operations, fixed operations metrics, and manufacturer ...

Dondelinger Ford CDJR

Service Manager

Grand Rapids, MN

$150K - $200K/yr

Service Manager - Dondelinger Ford Chrysler Dodge Jeep Ram Location: Grand Rapids / Cohasset, MN ... Deep understanding of dealership service operations, fixed operations metrics, and manufacturer ...

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Dealer Service Manager information

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$33K

$70K

$118.5K

How much do dealer service manager jobs pay per year?

As of Jul 23, 2026, the average yearly pay for dealer service manager in the United States is $69,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What is the difference between Dealer Service Manager vs Service Advisor?

AspectDealer Service ManagerService Advisor
Primary RoleOversees service department operations, manages staff, and ensures customer satisfactionActs as the main point of contact for customers, explaining repairs and services needed
Required CredentialsExperience in automotive service, management skills, possibly certifications like ASEAutomotive knowledge, good communication skills, often ASE certification preferred
Work EnvironmentService department management, administrative tasks, team leadershipCustomer-facing, sales-oriented, diagnostic discussions
Industry UsageCommonly found in dealerships, automotive service centersFound in dealerships, repair shops, and service centers

The Dealer Service Manager focuses on managing the entire service department, including staff and operations, while the Service Advisor primarily interacts with customers to explain repairs and recommend services. Both roles require automotive knowledge and customer service skills, but their responsibilities differ significantly within the dealership environment.

More about Dealer Service Manager jobs
What cities are hiring for Dealer Service Manager jobs? Cities with the most Dealer Service Manager job openings:
What are the most commonly searched types of Dealer Service jobs? The most popular types of Dealer Service jobs are:
What states have the most Dealer Service Manager jobs? States with the most job openings for Dealer Service Manager jobs include:
What job categories do people searching Dealer Service Manager jobs look for? The top searched job categories for Dealer Service Manager jobs are:
Dealer Service Manager jobs near you
Infographic showing various Dealer Service Manager job openings in the United States as of July 2026, with employment types broken down into 93% Full Time, 6% Part Time, and 1% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $69,971 per year, or $33.6 per hour.
Service Manager, Dealership

Service Manager, Dealership

Carvana

Dallas, TX • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 14 days ago

Carvana rating

6.9

Company rating: 6.9 out of 10

Based on 277 frontline employees who took The Breakroom Quiz

165th of 728 rated retailers

Job description

About Carvana
At Carvana, we sell cars-but we're not car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own mom. Period. That's why every vehicle goes through Carvana's process, where it's inspected, perfected, and prepared to meet our high standards before it ever reaches you. And now, we're bringing those same values to our new car dealerships-delivering quality, trust, and care you'd be proud to share with Mom.
We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise.
Think you've got what it takes to join our team? Keep reading below to see what we're looking for!
About the team and position
The Service Manager, Dealership Operations is responsible for the success of the dealership's service businesses, overall facilities management, and OEM relationship. This leader oversees a team of up to 40 team members, driving customer satisfaction, profit growth, compliance, and operational excellence across the dealership.
What you'll be doing
Management - Service Operations
  • Lead all aspects of the dealership's Service operations to achieve revenue, gross profit, and customer satisfaction targets.
  • Oversee daily/weekly performance reviews, analyzing KPIs (CSI, RO count, gross profit, technician efficiency). Implement action plans to hit targets.
  • Drive consistent execution of operating standards (standardized work, 5S, safety protocols, visual management).
  • Partner with Parts Manager to improve workflow, reduce cycle times, and maximize shop and parts department throughput.
  • Monitor warranty processes to ensure compliance and maximize claim recovery.
  • Continuously improve customer experience, speed of service, and first-time fix rate.

Facilities - Dealership Maintenance & Compliance
  • Ensure the service facility is well-maintained, clean, and fully compliant with brand and OEM image standards.
  • Directly manage service vendors (e.g., paint and body, detail to ensure efficient, high quality work at a competitive cost. Enforce workplace safety standards, OSHA requirements, and loss-prevention measures to protect associates and customers.

Relationship - OEM & Brand Alignment
  • Serve as a liaison with OEM representatives for service.
  • Ensure alignment with OEM warranty policies, recall processes, and customer satisfaction programs.
  • Proactively manage OEM facility inspections, responding to audit findings and driving timely resolution of issues.
  • Build and sustain positive working relationships with OEM field teams to ensure strong collaboration and support.

People Leadership & Development
  • Recruit, hire, and retain high-performing Service team; maintain a bench of candidates for key positions.
  • Improve, sustain and oversee training, certification, and career progression programs for associates at all levels.
  • Deliver competency-based feedback and performance reviews to drive accountability and growth.
  • Mentor service associates to strengthen leadership capabilities, functional expertise and operational execution.
  • Foster a culture of teamwork, engagement, and continuous improvement throughout the dealership.

Continuous Improvement
  • Identify and prioritize opportunities for process and performance improvement across fixed operations.
  • Lead and sponsor Lean/Kaizen initiatives that increase efficiency, reduce costs, and enhance customer experience.
  • Hold teams accountable for measurable results from continuous improvement efforts.

What you should have
  • Minimum of 5 years of management experience either in automotive or a lean manufacturing environment
  • A valid driver's license + clean driving record
  • Proven track record of leading and developing associates
  • Proven ability to obtain project deliverables and company metrics
  • Knowledge of lean manufacturing principles; understanding of the Toyota Production System problem solving model is a plus
  • An ability to work in a fast-paced, ever-changing production environment while sometimes being exposed to excessive weather conditions (heat/cold)
  • Excellent oral and written communications skills
  • Ability to work with and through teams to achieve results
  • Strong analysis and decision making ability
  • Proficient computer skills

What we'll offer in return
  • Full-Time Position with a competitive salary
  • Medical, Dental, and Vision benefits
  • 401K with company match
  • A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
  • A great wellness program to keep you healthy and happy, both physically and mentally
  • Access to opportunities to expand your skillset and share your knowledge with others across the organization
  • A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
  • A seat in one of the fastest-growing companies in the country

Other requirements
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
  • Must be able to read, write, speak and understand English
  • Must be at least 18 years of age
  • Must have a valid driver's license
  • A clean driving record with no more than two moving violations or DUI's in the last three years
  • Work both inside and outside in heat/cold, wet/humid, and dry/arid conditions
  • Use personal protective equipment to prevent exposure to hazardous materials
  • May be requested to work overtime and weekends for special programs and events.
  • Frequent standing and sitting with varying periods of each
  • Lift up to 40 pounds frequently
  • Walk up to three miles each day

Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What Carvana employees say

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About Carvana

Sourced by ZipRecruiter

At Carvana, we sell cars, but we're not salespeople. Since 2013, we've been making it our mission to change the way people buy cars. We saw a huge problem with how much it can suck to buy a car the traditional way, so we committed ourselves to tackling one of the largest, yet-to-be-disrupted markets in the world - the $1T per year U.S. car market (yes, that's $Trillion with a "T").

Industry

Automobile dealers

Company size

5,001 - 10,000 Employees

Headquarters location

Tempe, AZ, US

Year founded

2011

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