ZipRecruiter

Log In

1

Dealer Service Manager Jobs in Alabama (NOW HIRING)

Career Personnel

Service Manager

Montgomery, AL · On-site

Prominent Montgomery automotive dealership is seeking an experienced Service Manager to lead and grow a high-performing fixed operations department. This role is designed for a proven leader who ...

North Country Ford / CDJR

Service Manager

Jasper, AL · On-site

... dealership through the years. We are always looking for bright, motivated, and energetic ... the service department. * Maintains reporting systems required by general management and the ...

North Country Ford / CDJR

Service Manager

Jasper, AL · On-site

... dealership through the years. We are always looking for bright, motivated, and energetic ... the service department. * Maintains reporting systems required by general management and the ...

North Country Ford / CDJR

Service Manager

Jasper, AL · On-site

... dealership through the years. We are always looking for bright, motivated, and energetic ... the service department. * Maintains reporting systems required by general management and the ...

next page

Showing results 1-20

All JobsDealer Service JobsDealer Service Manager JobsDealer Service Manager Jobs in Alabama

Dealer Service Manager information

See Alabama salary details

$29.9K

$63.4K

$107.4K

How much do dealer service manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for dealer service manager in Alabama is $63,420.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,100.00 and $73,000.00 per year, depending on experience, location, and employer.

What is the difference between Dealer Service Manager vs Service Advisor?

AspectDealer Service ManagerService Advisor
Primary RoleOversees service department operations, manages staff, and ensures customer satisfactionActs as the main point of contact for customers, explaining repairs and services needed
Required CredentialsExperience in automotive service, management skills, possibly certifications like ASEAutomotive knowledge, good communication skills, often ASE certification preferred
Work EnvironmentService department management, administrative tasks, team leadershipCustomer-facing, sales-oriented, diagnostic discussions
Industry UsageCommonly found in dealerships, automotive service centersFound in dealerships, repair shops, and service centers

The Dealer Service Manager focuses on managing the entire service department, including staff and operations, while the Service Advisor primarily interacts with customers to explain repairs and recommend services. Both roles require automotive knowledge and customer service skills, but their responsibilities differ significantly within the dealership environment.

What are popular job titles related to Dealer Service Manager jobs in Alabama?

For Dealer Service Manager jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Dealer Service Manager jobs in Alabama look for?

The top searched job categories for Dealer Service Manager jobs in Alabama are:

What cities in Alabama are hiring for Dealer Service Manager jobs?

Cities in Alabama with the most Dealer Service Manager job openings:

Dealer Service Manager jobs near you
Infographic showing various Dealer Service Manager job openings in Alabama as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $63,420 per year, or $30.5 per hour.

Service Manager

Stivers Automotive Group

Birmingham, AL • On-site

Full-time

Medical, Dental, Vision, PTO

Re-posted 21 days ago

Job description

We are seeking an experienced and results-driven Service Manager to lead daily operations in our brand-new, high-capacity Ford service facility. This position is responsible for managing the service department team, ensuring exceptional customer experiences, maximizing productivity and efficiency, and driving profitability while maintaining Ford brand standards. The ideal candidate is a strong leader with dealership service management experience who can develop teams, streamline processes, and grow the department.

Key Responsibilities

Department Operations

  • Oversee all daily operations of the service department in a high-volume Ford dealership

  • Ensure efficient workflow between advisors, technicians, dispatch, parts, and warranty

  • Monitor shop productivity, efficiency, and effective labor rate to drive profitability

  • Maintain proper staffing levels and technician utilization

  • Implement and maintain dealership service processes and operational standards

Customer Experience

  • Ensure an outstanding customer experience from write-up through vehicle delivery

  • Resolve escalated customer concerns professionally and promptly

  • Monitor CSI scores and implement strategies to improve customer satisfaction

  • Promote service retention and long-term customer relationships

Team Leadership & Development

  • Recruit, train, and develop service advisors, technicians, and support staff

  • Lead daily service meetings and performance reviews

  • Set clear performance expectations and accountability standards

  • Foster a culture of teamwork, efficiency, and continuous improvement

Financial Performance

  • Manage departmental budgets, labor gross, and expense control

  • Track key performance metrics including:

    • Effective Labor Rate (ELR)

    • Hours per Repair Order (HPRO)

    • Technician Productivity & Efficiency

    • Parts-to-Labor Ratio

  • Drive revenue growth through maintenance programs, service campaigns, and upsell opportunities

Compliance & Safety

  • Ensure compliance with Ford policies, warranty procedures, and dealership standards

  • Maintain OSHA safety requirements and a clean, organized shop environment

  • Oversee warranty administration and proper documentation

Qualifications

  • 3+ years of automotive service department leadership experience (Ford experience preferred)

  • Strong knowledge of dealership service operations and fixed operations metrics

  • Proven ability to manage high-volume service departments

  • Excellent leadership, communication, and team development skills

  • Strong understanding of dealership management systems and service technology

  • Ability to analyze performance metrics and implement improvement strategies

Preferred Experience

  • Ford dealership experience

  • Experience managing a large or high-capacity service facility

  • Experience implementing service process improvements

What We Offer

  • Competitive compensation package (base salary + performance bonuses)

  • Opportunity to lead a brand-new, state-of-the-art Ford service facility

  • Health, dental, and vision insurance

  • Paid time off and holidays

  • Career advancement opportunities within a growing dealership organization


Apply