Birmingham, AL · On-site
Medical
Dental
Vision
PTO
The ideal candidate is a strong leader with dealership service management experience who can develop teams, streamline processes, and grow the department. Key Responsibilities Department Operations
Quick apply
Birmingham, AL · On-site
Medical
Dental
Vision
PTO
The ideal candidate is a strong leader with dealership service management experience who can develop teams, streamline processes, and grow the department. Key Responsibilities Department Operations
Birmingham, AL · On-site
Medical
Dental
Vision
PTO
The ideal candidate is a strong leader with dealership service management experience who can develop teams, streamline processes, and grow the department. Key Responsibilities Department Operations
Quick apply
Birmingham, AL · On-site
Medical
Dental
Vision
PTO
The ideal candidate is a strong leader with dealership service management experience who can develop teams, streamline processes, and grow the department. Key Responsibilities Department Operations
Montgomery, AL · On-site
Medical
Dental
Vision
Retirement
Prominent Montgomery automotive dealership is seeking an experienced Service Manager to lead and grow a high-performing fixed operations department. This role is designed for a proven leader who ...
Quick apply
Montgomery, AL · On-site
Medical
Dental
Vision
Retirement
Prominent Montgomery automotive dealership is seeking an experienced Service Manager to lead and grow a high-performing fixed operations department. This role is designed for a proven leader who ...
... dealership through the years. We are always looking for bright, motivated, and energetic ... the service department. * Maintains reporting systems required by general management and the ...
... dealership through the years. We are always looking for bright, motivated, and energetic ... the service department. * Maintains reporting systems required by general management and the ...
Jasper, AL · On-site
... dealership through the years. We are always looking for bright, motivated, and energetic ... the service department. * Maintains reporting systems required by general management and the ...
Quick apply
Jasper, AL · On-site
... dealership through the years. We are always looking for bright, motivated, and energetic ... the service department. * Maintains reporting systems required by general management and the ...
Jasper, AL · On-site
... dealership through the years. We are always looking for bright, motivated, and energetic ... the service department. * Maintains reporting systems required by general management and the ...
Jasper, AL · On-site
... dealership through the years. We are always looking for bright, motivated, and energetic ... the service department. * Maintains reporting systems required by general management and the ...
Jasper, AL · On-site
... dealership through the years. We are always looking for bright, motivated, and energetic ... the service department. * Maintains reporting systems required by general management and the ...
Jasper, AL · On-site
... dealership through the years. We are always looking for bright, motivated, and energetic ... the service department. * Maintains reporting systems required by general management and the ...
Montgomery, AL · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Since we opened our first dealership in 1970, we've steadily grown to one of the region's best ... Automotive Service Manager Mullinax Buick GMC is looking to fill the role of Service Manager, which ...
Quick apply
Montgomery, AL · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Since we opened our first dealership in 1970, we've steadily grown to one of the region's best ... Automotive Service Manager Mullinax Buick GMC is looking to fill the role of Service Manager, which ...
This person will be responsible for working alongside all departments within the dealership to ... Duties: - Oversee the daily operations of the service department - Manage a team of service ...
Quick apply
This person will be responsible for working alongside all departments within the dealership to ... Duties: - Oversee the daily operations of the service department - Manage a team of service ...
Medical
Dental
Vision
Life
Retirement
PTO
We are looking for a Service Director/Manager to join our growing team! The right candidate has a ... Top 150 automotive dealer groups in the nation. We are proud to represent the world's best ...
Medical
Dental
Vision
Life
Retirement
PTO
We are looking for a Service Director/Manager to join our growing team! The right candidate has a ... Top 150 automotive dealer groups in the nation. We are proud to represent the world's best ...
Medical
Dental
Vision
Life
Retirement
PTO
We are looking for a Service Director/Manager to join our growing team! The right candidate has a ... Top 150 automotive dealer groups in the nation. We are proud to represent the world's best ...
Medical
Dental
Vision
Life
Retirement
PTO
We are looking for a Service Director/Manager to join our growing team! The right candidate has a ... Top 150 automotive dealer groups in the nation. We are proud to represent the world's best ...
Birmingham, AL · On-site
Medical
Dental
Vision
Life
Retirement
PTO
We are looking for a Service Director/Manager to join our growing team! The right candidate has a ... Top 150 automotive dealer groups in the nation. We are proud to represent the world's best ...
Birmingham, AL · On-site
Medical
Dental
Vision
Life
Retirement
PTO
We are looking for a Service Director/Manager to join our growing team! The right candidate has a ... Top 150 automotive dealer groups in the nation. We are proud to represent the world's best ...
Medical
Dental
Vision
Life
Retirement
PTO
We are looking for a Service Director/Manager to join our growing team! The right candidate has a ... Top 150 automotive dealer groups in the nation. We are proud to represent the world's best ...
Quick apply
Medical
Dental
Vision
Life
Retirement
PTO
We are looking for a Service Director/Manager to join our growing team! The right candidate has a ... Top 150 automotive dealer groups in the nation. We are proud to represent the world's best ...
Medical
Dental
Vision
Life
Retirement
PTO
We are looking for a Service Director/Manager to join our growing team! The right candidate has a ... Top 150 automotive dealer groups in the nation. We are proud to represent the world's best ...
Medical
Dental
Vision
Life
Retirement
PTO
We are looking for a Service Director/Manager to join our growing team! The right candidate has a ... Top 150 automotive dealer groups in the nation. We are proud to represent the world's best ...
Medical
Dental
Vision
Life
Retirement
PTO
We are looking for a Service Director/Manager to join our growing team! The right candidate has a ... Top 150 automotive dealer groups in the nation. We are proud to represent the world's best ...
Medical
Dental
Vision
Life
Retirement
PTO
We are looking for a Service Director/Manager to join our growing team! The right candidate has a ... Top 150 automotive dealer groups in the nation. We are proud to represent the world's best ...
Birmingham, AL · On-site
Medical
Dental
Vision
Life
Retirement
PTO
We are looking for a Service Director/Manager to join our growing team! The right candidate has a ... Top 150 automotive dealer groups in the nation. We are proud to represent the world's best ...
Birmingham, AL · On-site
Medical
Dental
Vision
Life
Retirement
PTO
We are looking for a Service Director/Manager to join our growing team! The right candidate has a ... Top 150 automotive dealer groups in the nation. We are proud to represent the world's best ...
Cullman, AL · On-site
Medical
Dental
Vision
Life
Retirement
PTO
We are looking for a Service Director/Manager to join our growing team! The right candidate has a ... Top 150 automotive dealer groups in the nation. We are proud to represent the world's best ...
Cullman, AL · On-site
Medical
Dental
Vision
Life
Retirement
PTO
We are looking for a Service Director/Manager to join our growing team! The right candidate has a ... Top 150 automotive dealer groups in the nation. We are proud to represent the world's best ...
Birmingham, AL · On-site
Medical
Dental
Vision
Life
Retirement
PTO
We are looking for a Service Director/Manager to join our growing team! The right candidate has a ... Top 150 automotive dealer groups in the nation. We are proud to represent the world's best ...
Birmingham, AL · On-site
Medical
Dental
Vision
Life
Retirement
PTO
We are looking for a Service Director/Manager to join our growing team! The right candidate has a ... Top 150 automotive dealer groups in the nation. We are proud to represent the world's best ...
Medical
Dental
Vision
Life
Retirement
PTO
We are looking for a Service Director/Manager to join our growing team! The right candidate has a ... Top 150 automotive dealer groups in the nation. We are proud to represent the world's best ...
Medical
Dental
Vision
Life
Retirement
PTO
We are looking for a Service Director/Manager to join our growing team! The right candidate has a ... Top 150 automotive dealer groups in the nation. We are proud to represent the world's best ...
Medical
Dental
Vision
Life
Retirement
PTO
We are looking for a Service Director/Manager to join our growing team! The right candidate has a ... Top 150 automotive dealer groups in the nation. We are proud to represent the world's best ...
Quick apply
Medical
Dental
Vision
Life
Retirement
PTO
We are looking for a Service Director/Manager to join our growing team! The right candidate has a ... Top 150 automotive dealer groups in the nation. We are proud to represent the world's best ...
$29.9K - $37K
6% of jobs
$37K - $44K
11% of jobs
$47.4K is the 25th percentile. Wages below this are outliers.
$44K - $51K
16% of jobs
$51K - $58.1K
16% of jobs
The median wage is $58.3K / yr.
$58.1K - $65.1K
15% of jobs
$70.4K is the 75th percentile. Wages above this are outliers.
$65.1K - $72.2K
14% of jobs
$72.2K - $79.2K
9% of jobs
$79.2K - $86.3K
5% of jobs
$86.3K - $93.3K
4% of jobs
$93.3K - $100.4K
2% of jobs
$100.4K - $107.4K
1% of jobs
$29.9K
$63.4K
$107.4K
| Aspect | Dealer Service Manager | Service Advisor |
|---|---|---|
| Primary Role | Oversees service department operations, manages staff, and ensures customer satisfaction | Acts as the main point of contact for customers, explaining repairs and services needed |
| Required Credentials | Experience in automotive service, management skills, possibly certifications like ASE | Automotive knowledge, good communication skills, often ASE certification preferred |
| Work Environment | Service department management, administrative tasks, team leadership | Customer-facing, sales-oriented, diagnostic discussions |
| Industry Usage | Commonly found in dealerships, automotive service centers | Found in dealerships, repair shops, and service centers |
The Dealer Service Manager focuses on managing the entire service department, including staff and operations, while the Service Advisor primarily interacts with customers to explain repairs and recommend services. Both roles require automotive knowledge and customer service skills, but their responsibilities differ significantly within the dealership environment.
Full-time
Medical, Dental, Vision, PTO
Re-posted yesterday
We are seeking an experienced and results-driven Service Manager to lead daily operations in our brand-new, high-capacity Ford service facility. This position is responsible for managing the service department team, ensuring exceptional customer experiences, maximizing productivity and efficiency, and driving profitability while maintaining Ford brand standards. The ideal candidate is a strong leader with dealership service management experience who can develop teams, streamline processes, and grow the department.
Key Responsibilities
Department Operations
Oversee all daily operations of the service department in a high-volume Ford dealership
Ensure efficient workflow between advisors, technicians, dispatch, parts, and warranty
Monitor shop productivity, efficiency, and effective labor rate to drive profitability
Maintain proper staffing levels and technician utilization
Implement and maintain dealership service processes and operational standards
Customer Experience
Ensure an outstanding customer experience from write-up through vehicle delivery
Resolve escalated customer concerns professionally and promptly
Monitor CSI scores and implement strategies to improve customer satisfaction
Promote service retention and long-term customer relationships
Team Leadership & Development
Recruit, train, and develop service advisors, technicians, and support staff
Lead daily service meetings and performance reviews
Set clear performance expectations and accountability standards
Foster a culture of teamwork, efficiency, and continuous improvement
Financial Performance
Manage departmental budgets, labor gross, and expense control
Track key performance metrics including:
Effective Labor Rate (ELR)
Hours per Repair Order (HPRO)
Technician Productivity & Efficiency
Parts-to-Labor Ratio
Drive revenue growth through maintenance programs, service campaigns, and upsell opportunities
Compliance & Safety
Ensure compliance with Ford policies, warranty procedures, and dealership standards
Maintain OSHA safety requirements and a clean, organized shop environment
Oversee warranty administration and proper documentation
Qualifications
3+ years of automotive service department leadership experience (Ford experience preferred)
Strong knowledge of dealership service operations and fixed operations metrics
Proven ability to manage high-volume service departments
Excellent leadership, communication, and team development skills
Strong understanding of dealership management systems and service technology
Ability to analyze performance metrics and implement improvement strategies
Preferred Experience
Ford dealership experience
Experience managing a large or high-capacity service facility
Experience implementing service process improvements
What We Offer
Competitive compensation package (base salary + performance bonuses)
Opportunity to lead a brand-new, state-of-the-art Ford service facility
Health, dental, and vision insurance
Paid time off and holidays
Career advancement opportunities within a growing dealership organization
