Dealership Service Manager
Tifton, GA · On-site
Service Manager Mission : To lead the industry in consistently meeting or exceeding our customers ... Handles customer concerns immediately and according to dealership's guidelines including full ...
Tifton, GA · On-site
Service Manager Mission : To lead the industry in consistently meeting or exceeding our customers ... Handles customer concerns immediately and according to dealership's guidelines including full ...
Tifton, GA · On-site
Service Manager Mission : To lead the industry in consistently meeting or exceeding our customers ... Handles customer concerns immediately and according to dealership's guidelines including full ...
Tifton, GA · On-site
Service Manager Mission : To lead the industry in consistently meeting or exceeding our customers ... Handles customer concerns immediately and according to dealership's guidelines including full ...
Tifton, GA · On-site
Service Manager Mission : To lead the industry in consistently meeting or exceeding our customers ... Handles customer concerns immediately and according to dealership's guidelines including full ...
Atlanta, GA · On-site
Nationwide Automotive Consultant providing dealership training and F&I products/services seeks an experienced and dedicated Dealer Development Manager. Each member of our team takes pride in being ...
Quick apply
Atlanta, GA · On-site
Nationwide Automotive Consultant providing dealership training and F&I products/services seeks an experienced and dedicated Dealer Development Manager. Each member of our team takes pride in being ...
Nationwide Automotive Consultant providing dealership training and F&I products/services seeks an experienced and dedicated Dealer Development Manager. Each member of our team takes pride in being ...
Quick apply
Nationwide Automotive Consultant providing dealership training and F&I products/services seeks an experienced and dedicated Dealer Development Manager. Each member of our team takes pride in being ...
Unadilla, GA · On-site
Medical
Dental
Vision
Retirement
PTO
Lead the daily operations of the dealership's Service Department. * Recruit, hire, train, coach ... Previous Service Manager or Service Director experience preferred. * Strong understanding of ...
Unadilla, GA · On-site
Medical
Dental
Vision
Retirement
PTO
Lead the daily operations of the dealership's Service Department. * Recruit, hire, train, coach ... Previous Service Manager or Service Director experience preferred. * Strong understanding of ...
Augusta, GA · On-site
Second generation, family-owned dealership since 1979. We take great pride in the way we manage our ... Manages the Service department, and guarantees efficient and profitable operations.
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Augusta, GA · On-site
Second generation, family-owned dealership since 1979. We take great pride in the way we manage our ... Manages the Service department, and guarantees efficient and profitable operations.
Augusta, GA · On-site
Second generation, family-owned dealership since 1979. We take great pride in the way we manage our ... Manages the Service department, and guarantees efficient and profitable operations.
Quick apply
Augusta, GA · On-site
Second generation, family-owned dealership since 1979. We take great pride in the way we manage our ... Manages the Service department, and guarantees efficient and profitable operations.
Springfield, GA · On-site
Medical
Dental
Vision
Life
Retirement
Take ownership of customers' experience by carrying out additional assignments, enabling the dealership to leave a positive impression with the customer * Manage and hire technicians and service ...
Springfield, GA · On-site
Medical
Dental
Vision
Life
Retirement
Take ownership of customers' experience by carrying out additional assignments, enabling the dealership to leave a positive impression with the customer * Manage and hire technicians and service ...
Kennesaw, GA · On-site
Medical
Dental
Vision
Life
Retirement
A. (YMFUS) products and services. This role partners closely with Sales, Marketing, Dealer Services, Accounting, Project Management, and other internal teams to create training resources, dealer ...
Kennesaw, GA · On-site
Medical
Dental
Vision
Life
Retirement
A. (YMFUS) products and services. This role partners closely with Sales, Marketing, Dealer Services, Accounting, Project Management, and other internal teams to create training resources, dealer ...
Kennesaw, GA · On-site
Medical
Dental
Vision
Life
Retirement
A. (YMFUS) products and services. This role partners closely with Sales, Marketing, Dealer Services, Accounting, Project Management, and other internal teams to create training resources, dealer ...
Kennesaw, GA · On-site
Medical
Dental
Vision
Life
Retirement
A. (YMFUS) products and services. This role partners closely with Sales, Marketing, Dealer Services, Accounting, Project Management, and other internal teams to create training resources, dealer ...
Medical
Dental
Vision
Life
Retirement
Take ownership of customers' experience by carrying out additional assignments, enabling the dealership to leave a positive impression with the customer * Manage and hire technicians and service ...
Medical
Dental
Vision
Life
Retirement
Take ownership of customers' experience by carrying out additional assignments, enabling the dealership to leave a positive impression with the customer * Manage and hire technicians and service ...
Savannah, GA · On-site
Medical
Dental
Vision
Life
Retirement
Take ownership of customers' experience by carrying out additional assignments, enabling the dealership to leave a positive impression with the customer * Manage and hire technicians and service ...
Savannah, GA · On-site
Medical
Dental
Vision
Life
Retirement
Take ownership of customers' experience by carrying out additional assignments, enabling the dealership to leave a positive impression with the customer * Manage and hire technicians and service ...
Savannah, GA · On-site
Medical
Dental
Vision
Life
Retirement
Take ownership of customers' experience by carrying out additional assignments, enabling the dealership to leave a positive impression with the customer * Manage and hire technicians and service ...
Savannah, GA · On-site
Medical
Dental
Vision
Life
Retirement
Take ownership of customers' experience by carrying out additional assignments, enabling the dealership to leave a positive impression with the customer * Manage and hire technicians and service ...
Kennesaw, GA · On-site
Medical
Dental
Vision
Life
Retirement
A. (YMFUS) products and services. This role partners closely with Sales, Marketing, Dealer Services, Accounting, Project Management, and other internal teams to create training resources, dealer ...
Kennesaw, GA · On-site
Medical
Dental
Vision
Life
Retirement
A. (YMFUS) products and services. This role partners closely with Sales, Marketing, Dealer Services, Accounting, Project Management, and other internal teams to create training resources, dealer ...
Medical
Dental
Vision
Life
Retirement
Take ownership of customers' experience by carrying out additional assignments, enabling the dealership to leave a positive impression with the customer * Manage and hire technicians and service ...
Medical
Dental
Vision
Life
Retirement
Take ownership of customers' experience by carrying out additional assignments, enabling the dealership to leave a positive impression with the customer * Manage and hire technicians and service ...
Moultrie, GA · On-site
$17.25 - $21.75/hr
Communicates shortages, product quality or design problems, material problems, dealer problems, etc. to the Service Manager * Assists associates with parts as needed Minimum Qualifications: * Must be ...
Quick apply
Moultrie, GA · On-site
$17.25 - $21.75/hr
Communicates shortages, product quality or design problems, material problems, dealer problems, etc. to the Service Manager * Assists associates with parts as needed Minimum Qualifications: * Must be ...
Augusta, GA · On-site
Medical
Dental
Life
Retirement
PTO
Travels with outside sales force and own on to customer locations on a regular basis promoting Service Department and dealerships. * Works with Parts Manager and outside sales force in a proactive ...
Augusta, GA · On-site
Medical
Dental
Life
Retirement
PTO
Travels with outside sales force and own on to customer locations on a regular basis promoting Service Department and dealerships. * Works with Parts Manager and outside sales force in a proactive ...
Cordele, GA · On-site
... dealer-owned agricultural and turf/construction and forestry equipment. Position Specifics: Department: Service Reports to: Service Manager, Road Tech Manager or Shop Foreman Supervises: None Job ...
Cordele, GA · On-site
... dealer-owned agricultural and turf/construction and forestry equipment. Position Specifics: Department: Service Reports to: Service Manager, Road Tech Manager or Shop Foreman Supervises: None Job ...
Sylvester, GA · On-site
... dealer-owned agricultural and turf/construction and forestry equipment. Position Specifics: Department: Service Reports to: Service Manager, Road Tech Manager or Shop Foreman Supervises: None Job ...
Sylvester, GA · On-site
... dealer-owned agricultural and turf/construction and forestry equipment. Position Specifics: Department: Service Reports to: Service Manager, Road Tech Manager or Shop Foreman Supervises: None Job ...
Americus, GA · On-site
Flint Equipment Company is a leading John Deere equipment dealer of the southeastern United States ... We have an opening for a Service Manager in Americus, GA. This position will manage service ...
Americus, GA · On-site
Flint Equipment Company is a leading John Deere equipment dealer of the southeastern United States ... We have an opening for a Service Manager in Americus, GA. This position will manage service ...
$27.9K - $34.4K
6% of jobs
$34.4K - $41K
11% of jobs
$44.2K is the 25th percentile. Wages below this are outliers.
$41K - $47.6K
16% of jobs
$47.6K - $54.1K
16% of jobs
The median wage is $54.4K / yr.
$54.1K - $60.7K
15% of jobs
$65.6K is the 75th percentile. Wages above this are outliers.
$60.7K - $67.2K
14% of jobs
$67.2K - $73.8K
9% of jobs
$73.8K - $80.4K
5% of jobs
$80.4K - $86.9K
4% of jobs
$86.9K - $93.5K
2% of jobs
$93.5K - $100.1K
1% of jobs
$27.9K
$59.1K
$100.1K
| Aspect | Dealer Service Manager | Service Advisor |
|---|---|---|
| Primary Role | Oversees service department operations, manages staff, and ensures customer satisfaction | Acts as the main point of contact for customers, explaining repairs and services needed |
| Required Credentials | Experience in automotive service, management skills, possibly certifications like ASE | Automotive knowledge, good communication skills, often ASE certification preferred |
| Work Environment | Service department management, administrative tasks, team leadership | Customer-facing, sales-oriented, diagnostic discussions |
| Industry Usage | Commonly found in dealerships, automotive service centers | Found in dealerships, repair shops, and service centers |
The Dealer Service Manager focuses on managing the entire service department, including staff and operations, while the Service Advisor primarily interacts with customers to explain repairs and recommend services. Both roles require automotive knowledge and customer service skills, but their responsibilities differ significantly within the dealership environment.

7.3
Based on 14 frontline employees who took The Breakroom Quiz
49th of 151 rated car dealerships
Job Title: Service Manager
Mission: To lead the industry in consistently meeting or exceeding our customers' expectations in the pursuit of profitable growth.
Values: To protect our integrity first
To promote ingenuity and challenge everything
To develop people
To pursue excellence
SUMMARY:
Runs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records. Ensures that the daily inventory of technician's time is consistently sold to service customers. Leads the department consistent with Vanguard Mission Statement and Core Values.
ESSENTIAL DUTIES: Include the following. Other duties may be assigned.
Forecasts goals and objectives for the department and strives to meet them.
Hires, trains, motivates, counsels, and monitors the performance of all service department staff.
Produces and maintains reports required by GM and Service Director as well as the OE provider.
Attends managers meetings and hold regular meetings with department staff.
Monitors and controls the performance of the department using appropriate reports, tracking systems, and customer surveys.
Strives to maintain a strong culture of harmony and teamwork both interdepartmentally as well as with all other departments.
Understands, keeps abreast of, and complies with federal, state, and local regulations such as hazardous waste disposal, OSHA, CSA, Right-to-Know, etc.
Understands and ensures compliance with manufacturer warranty and policy procedures.
Accounts for all documents; ensures that none are missing and all are processed correctly.
Directs and schedules the activities of all department employees.
Facilitates and/or conducts job specific training and sends employees to appropriate training schools as needed.
Monitors technicians' daily productivity reports and corresponding payroll records.
Monitors and follows up on critical parts orders with the parts manager to ensure availability.
Establishes and maintains good working relationships with customers to encourage repeat and referral business.
Maintains high-quality service repairs and minimizes comebacks. Maintains a process for periodic spot checks of completed jobs for thoroughness and quality.
Ensures department tooling is in safe and working order and meets requirements of new products.
Ensures that the work areas and customer lounge are kept clean and safe.
Serves as liaison with factory representatives.
Ensures that customers' service files are up-to-date and readily available for reference.
Ensures that all customers are greeted promptly and given fair estimates on costs and time required for repairs and maintenance in accordance with Certified Uptime standards.
Prepares pricing guides and maintenance menus for frequent labor operations.
Handles customer concerns immediately and according to dealership's guidelines including full responsibility of Customer Experience Management survey platform to ensure the highest level of customer satisfaction.
Acts as lead for facility safety meetings. Hold monthly safety meeting and address any pending or potential safety concerns.
Maintains a professional appearance.
SUPERVISORY RESPONSIBILITIES:
Perform formal personnel evaluations for all employees with in Service department.
Regularly evaluate strengths and areas of opportunity for staff in Service department. Develop clearly defined training paths and actions plans for each employee.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
High School Diploma or equivalent required, Bachelors Degree preferred.
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Trucking
201 - 500 Employees
Atlanta, GA, US
1989