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Dealer Services Manager Jobs in Indiana (NOW HIRING)

Car Guys Inc.

Automotive Service Manager

Avon, IN

$100K - $150K/yr

We work with dealerships that are looking to hire, all across the country. Anytime you are looking ... You must have a solid track record as a Service Manager. * You must have a desire to be the best at ...

Pathfinder

Fleet Services Manager

Huntington, IN · On-site

$41K - $51K/yr

Build strong relationships with dealerships, repair facilities, vendors, and service providers ... Safety, Risk Management & Emergency Response * Promote a culture of fleet safety through education ...

Honda

Service Manager

Whitestown, IN · On-site

Maintain compliance with all OEM, safety, and dealership policies and procedures. Monitor and ... service management or a related leadership role Strong understanding of dealership service ...

Caesars Southern Indiana

Dealer Poker

Elizabeth, IN · On-site

Provides high quality customer service and promotes integrity while serving as a dealer for ... Inform Supervisor and/or Manager of unnatural or irregular play and disputes on game. * Knows and ...

Caesars Southern Indiana

Dealer Poker

Elizabeth, IN · On-site

Provides high quality customer service and promotes integrity while serving as a dealer for ... Inform Supervisor and/or Manager of unnatural or irregular play and disputes on game. * Knows and ...

Caesars Entertainment, Inc.

Dealer Poker

Elizabeth, IN · On-site

Provides high quality customer service and promotes integrity while serving as a dealer for ... Inform Supervisor and/or Manager of unnatural or irregular play and disputes on game. * Knows and ...

KOKOMO AUTO WORLD INC

ALL OTHER MANAGERS

Kokomo, IN · On-site

... Service Manager to lead our growing service department. If you're a strong leader who thrives in a fast-paced dealership environment and is passionate about delivering exceptional customer service ...

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Dealer Services Manager information

What does a dealer services manager do at a dealership?

A dealer services manager oversees the relationship between the dealership and vehicle manufacturers or financial institutions, ensuring compliance with policies and facilitating communication. They handle dealer programs, support sales and service operations, and may analyze performance metrics to improve dealership efficiency.

What are the key skills and qualifications needed to thrive as a dealer services manager?

To thrive as a Dealer Services Manager, you need strong knowledge of automotive finance, sales processes, and dealer relationship management, usually supported by a bachelor's degree in business or a related field. Familiarity with dealership management systems (DMS), CRM software, and financial compliance tools is typically required. Outstanding communication, negotiation, and problem-solving skills enable you to build trust and resolve conflicts with dealer partners. These abilities are critical for maintaining profitable dealer relationships, ensuring regulatory compliance, and driving business growth.

What is the difference between Dealer Services Manager vs Sales Manager?

AspectDealer Services ManagerSales Manager
CredentialsExperience in dealer relations, industry certifications often preferredSales experience, often with sales-specific certifications or training
Work EnvironmentDealerships, automotive or equipment industriesVarious industries, including retail, automotive, and wholesale
Employer & Industry UsageUsed by dealerships and manufacturers to manage dealer relationshipsUsed across multiple sectors to oversee sales teams and strategies

The Dealer Services Manager primarily focuses on maintaining dealer relationships, providing support, and ensuring dealer compliance within the automotive or equipment industry. In contrast, a Sales Manager concentrates on leading sales teams, developing sales strategies, and achieving revenue targets. While both roles require strong communication skills and industry knowledge, the Dealer Services Manager emphasizes dealer support and relationship management, whereas the Sales Manager is more sales-driven and target-oriented.

What is a dealer services manager?

Dealer Services Managers are professionals responsible for overseeing the relationship between a company, such as an automotive manufacturer or financial institution, and its network of dealers. They ensure that dealers receive the support, training, and resources needed to meet sales targets and maintain high standards of customer service. Their duties often include monitoring dealer performance, resolving issues, and implementing programs to improve sales and customer satisfaction. Dealer Services Managers play a critical role in fostering successful partnerships and driving business growth.

What are some common challenges faced by dealer services managers, and how can they be addressed?

Dealer Services Managers often navigate challenges such as balancing the needs of multiple dealerships, ensuring consistent service quality, and adapting to evolving manufacturer requirements. These challenges can be addressed by developing strong communication channels, investing in ongoing training for dealership staff, and staying up to date with industry trends and compliance standards. Building strong relationships with both internal teams and dealership partners also helps foster collaboration and proactively resolve issues as they arise.

How to become a dealer services manager at a car dealership?

To become a dealer services manager, candidates typically need experience in automotive sales, finance, or dealership operations, along with strong customer service and communication skills. A background in business administration or a related field is beneficial, and some roles may require industry certifications or knowledge of dealership management software. Progression often involves advancing from sales or service management roles within a dealership.
What are popular job titles related to Dealer Services Manager jobs in Indiana? For Dealer Services Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Dealer Services Manager jobs in Indiana look for? The top searched job categories for Dealer Services Manager jobs in Indiana are:
Dealer Services Manager jobs near you
Infographic showing various Dealer Services Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Dealer Services Specialist II - Manheim Louisville / Indy

Cox Communications, Inc.

Clarksville, IN • On-site

$20.10 - $30.10/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New

Cox Communications rating

8.3

Company rating: 8.3 out of 10

Based on 127 frontline employees who took The Breakroom Quiz

18th of 97 rated telecommunications companies

Job description

Company

Cox Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Dealer Services Specialist II

Management Level

Individual Contributor

Flexible Work Option 

No remote option; must work at a specified Cox location

Travel %

Yes, 5% of the time

Work Shift

Day

Compensation

Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

Love cars? Love people? You might just love this job. We're on the lookout for a Dealer Services Specialist II to join our crew at Manheim, part of the Cox family of businesses.

This isn't your average desk job. You'll be the go-to person for our dealer clients, making sure their auction experience is smooth, professional, and maybe even a little fun. Think of yourself as the pit crew for their auction day - keeping everything running like a well-oiled machine.

Perks? You bet:

  • Competitive pay
  • Referral bonuses once you're on board
  • Paid vacation and company holidays (from day 1)
  • Great healthcare benefits from day 1
  • Generous 401(k) with up to 8% company match
  • Employee discounts on hundreds of items
  • Great coworkers who love being part of a team

At Cox, we believe in being transparent - [click here for our benefits overview].

Here's what you'll be doing:

  • Representing the dealer sales lane on sale days
  • Promoting Manheim's awesome products and services
  • Helping dealers get vehicles ready for auction
  • Negotiating bids, consulting on pricing, and offering reconditioning advice
  • Solving problems and being the friendly face our clients count on

Who You Are:
Quick thinker, problem solver, relationship builder - and ready to make every auction day a success.

Minimum:

  • A high school diploma or GED and 3 years of experience in a related field. The right candidate could also have a different combination of education and experience, such as a degree or certification or 5 years of experience in a related field.
  • Strong communication and interpersonal skills.
  • The ability to perform at a high level and adapt within a fast-paced team environment.
  • The ability to sit or stand for prolonged periods of time, perform repetitive tasks and lift up to 15 pounds.
  • Vision requirements include being able to see close, far and in color, judge distances and adapt to changes in focus

Preferred:

  • 1 to 3 years of auction experience or 2 to 4 years of dealership experience.
  • Previous experience in sales support role.
  • Bilingual English/Spanish a plus

Cruise into the fast lane with us. Join Cox today!

Drug Testing

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.EOE, including disability/vetsApplicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.



What Cox Communications employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Cox Communications

Sourced by ZipRecruiter

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today! Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark?

Industry

Media and telecom

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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