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Dealer Services Manager Jobs in Indiana (NOW HIRING)

Pathfinder Services

Fleet Services Manager

Huntington, IN · On-site

$41K - $51K/yr

Build strong relationships with dealerships, repair facilities, vendors, and service providers ... Safety, Risk Management & Emergency Response * Promote a culture of fleet safety through education ...

Car Guys Inc.

Automotive Service Manager

Avon, IN · On-site

$100K - $150K/yr

We work with dealerships that are looking to hire, all across the country. Anytime you are looking ... You must have a solid track record as a Service Manager. * You must have a desire to be the best at ...

Aerotek

Equipment Services Manager

Cicero, IN

$95K - $125K/yr

Equipment Service Manager We are seeking a hands-on Service Manager to lead operations. This highly ... Familiarity with service-based operations in environments such as heavy equipment dealerships ...

Pathfinder

Fleet Services Manager

Huntington, IN · On-site

$41K - $51K/yr

Build strong relationships with dealerships, repair facilities, vendors, and service providers ... Safety, Risk Management & Emergency Response * Promote a culture of fleet safety through education ...

Honda

Service Manager

Whitestown, IN · On-site

Maintain compliance with all OEM, safety, and dealership policies and procedures. Monitor and ... service management or a related leadership role Strong understanding of dealership service ...

Caesars Southern Indiana

Dealer Poker

Elizabeth, IN · On-site

Provides high quality customer service and promotes integrity while serving as a dealer for ... Inform Supervisor and/or Manager of unnatural or irregular play and disputes on game. * Knows and ...

Caesars Southern Indiana

Dealer Poker

Elizabeth, IN · On-site

Provides high quality customer service and promotes integrity while serving as a dealer for ... Inform Supervisor and/or Manager of unnatural or irregular play and disputes on game. * Knows and ...

Caesars Entertainment, Inc.

Dealer Poker

Elizabeth, IN · On-site

Provides high quality customer service and promotes integrity while serving as a dealer for ... Inform Supervisor and/or Manager of unnatural or irregular play and disputes on game. * Knows and ...

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Dealer Services Manager information

What does a dealer services manager do at a dealership?

A dealer services manager oversees the relationship between the dealership and vehicle manufacturers or financial institutions, ensuring compliance with policies and facilitating communication. They handle dealer programs, support sales and service operations, and may analyze performance metrics to improve dealership efficiency.

What are the key skills and qualifications needed to thrive as a dealer services manager?

To thrive as a Dealer Services Manager, you need strong knowledge of automotive finance, sales processes, and dealer relationship management, usually supported by a bachelor's degree in business or a related field. Familiarity with dealership management systems (DMS), CRM software, and financial compliance tools is typically required. Outstanding communication, negotiation, and problem-solving skills enable you to build trust and resolve conflicts with dealer partners. These abilities are critical for maintaining profitable dealer relationships, ensuring regulatory compliance, and driving business growth.

What is the difference between Dealer Services Manager vs Sales Manager?

AspectDealer Services ManagerSales Manager
CredentialsExperience in dealer relations, industry certifications often preferredSales experience, often with sales-specific certifications or training
Work EnvironmentDealerships, automotive or equipment industriesVarious industries, including retail, automotive, and wholesale
Employer & Industry UsageUsed by dealerships and manufacturers to manage dealer relationshipsUsed across multiple sectors to oversee sales teams and strategies

The Dealer Services Manager primarily focuses on maintaining dealer relationships, providing support, and ensuring dealer compliance within the automotive or equipment industry. In contrast, a Sales Manager concentrates on leading sales teams, developing sales strategies, and achieving revenue targets. While both roles require strong communication skills and industry knowledge, the Dealer Services Manager emphasizes dealer support and relationship management, whereas the Sales Manager is more sales-driven and target-oriented.

What is a dealer services manager?

Dealer Services Managers are professionals responsible for overseeing the relationship between a company, such as an automotive manufacturer or financial institution, and its network of dealers. They ensure that dealers receive the support, training, and resources needed to meet sales targets and maintain high standards of customer service. Their duties often include monitoring dealer performance, resolving issues, and implementing programs to improve sales and customer satisfaction. Dealer Services Managers play a critical role in fostering successful partnerships and driving business growth.

What are some common challenges faced by dealer services managers, and how can they be addressed?

Dealer Services Managers often navigate challenges such as balancing the needs of multiple dealerships, ensuring consistent service quality, and adapting to evolving manufacturer requirements. These challenges can be addressed by developing strong communication channels, investing in ongoing training for dealership staff, and staying up to date with industry trends and compliance standards. Building strong relationships with both internal teams and dealership partners also helps foster collaboration and proactively resolve issues as they arise.

How to become a dealer services manager at a car dealership?

To become a dealer services manager, candidates typically need experience in automotive sales, finance, or dealership operations, along with strong customer service and communication skills. A background in business administration or a related field is beneficial, and some roles may require industry certifications or knowledge of dealership management software. Progression often involves advancing from sales or service management roles within a dealership.
What are popular job titles related to Dealer Services Manager jobs in Indiana? For Dealer Services Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Dealer Services Manager jobs in Indiana look for? The top searched job categories for Dealer Services Manager jobs in Indiana are:
Dealer Services Manager jobs near you
Infographic showing various Dealer Services Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Fleet Services Manager

Pathfinder Services

Huntington, IN • On-site

$41K - $51K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Job Type
Full-time
Description
Company: Pathfinder
Job Title: Fleet Services Manager
Category: Facilities & Fleet Services
Location: Huntington/Wabash, IN
Job Type: Full-Time
Hours: Mon-Fri 7a-3p (40/hrs.)
Starting Pay: $41,639 - $51,884
About the Role
As the Fleet Services Manager at Pathfinder, you will oversee the safety, reliability, and performance of the organization's fleet, ensuring employees have dependable transportation to support the individuals and communities we serve. This leadership role combines strategic planning, regulatory compliance, fleet maintenance, and financial stewardship to maximize the value and longevity of Pathfinder's transportation resources while supporting our mission every mile of the way.
As a Fleet Services Manager at Pathfinder, You Will:
  • Fleet Operations & Lifecycle Management
  • Lead the administration and lifecycle management of Pathfinder's fleet, including vehicle acquisition, deployment, maintenance, replacement planning, and disposal.
  • Partner with program leadership to maximize vehicle utilization and ensure transportation resources effectively support agency operations.
  • Coordinate vehicle procurement, inspections, licensing, registration, and deployment for newly purchased and grant-funded vehicles.
  • Maintain complete fleet records, including registrations, warranties, insurance documentation, maintenance history, and compliance files.

Compliance & Regulatory Oversight
  • Ensure compliance with all applicable federal, state, local, INDOT, FTA, DOT, funding source, and Pathfinder transportation requirements.
  • Stay informed on transportation regulations and implement changes to maintain organizational compliance.
  • Serve as Pathfinder's primary liaison with INDOT and transportation funding agencies.
  • Assist with grant applications, reporting, procurement documentation, and ongoing grant compliance activities.

Fleet Maintenance & Vendor Management
  • Develop and oversee preventative maintenance programs that promote vehicle safety, reliability, and regulatory compliance.
  • Coordinate repairs, review repair estimates, authorize maintenance, and monitor repair quality and costs.
  • Build strong relationships with dealerships, repair facilities, vendors, and service providers.
  • Monitor vehicle condition, maintenance trends, downtime, and performance metrics to improve fleet efficiency.

Safety, Risk Management & Emergency Response
  • Promote a culture of fleet safety through education, planning, and risk reduction initiatives.
  • Coordinate accident reporting, insurance claims, post-accident procedures, and required testing.
  • Analyze accident trends and develop recommendations to improve driver safety and reduce organizational risk.
  • Respond to after-hours fleet emergencies, vehicle breakdowns, weather-related incidents, and transportation interruptions when needed.

Financial Planning & Reporting
  • Participate in annual budgeting and prepare fleet operating and capital expenditure recommendations.
  • Monitor fleet expenditures, including maintenance, fuel, insurance, licensing, and replacement costs.
  • Develop long-term fleet replacement strategies based on vehicle age, condition, utilization, maintenance history, and funding availability.
  • Prepare reports and analyses related to fleet performance, compliance, operational efficiencies, and budget planning.

The Impact You'll Make as a Fleet Services Manager:
  • Ensure employees have safe, reliable transportation to support individuals throughout Pathfinder's service area.
  • Protect organizational resources through effective fleet planning, preventative maintenance, and regulatory compliance.
  • Improve operational efficiency by maximizing vehicle utilization and controlling fleet costs.
  • Promote a culture of safety that protects employees, individuals served, and community members.
  • Advance Pathfinder's mission by providing dependable transportation solutions that support high-quality services.

Pathfinder's mission is to strengthen communities by enabling people with disabilities or economic challenges to achieve autonomy, inclusion, and stability.
Benefits & Pathfinder Perks - We Care About YOU!
Competitive Benefits Package (if applicable):
  • Competitive Pay & Paid Training - Earn while you learn with comprehensive training.
  • Paid Time Off & Holidays - Maintain a healthy work-life balance with PTO and paid holidays.
  • Comprehensive Insurance Coverage - Medical, Dental, and Vision plans to support your well-being.
  • Employer-Paid Coverage - Enjoy free Basic Life Insurance, Short-Term Disability (STD), and Long-Term Disability (LTD).
  • 403(b) Retirement Plan with Employer Match - Plan for your future with a generous retirement savings plan and employer contributions.
  • Tuition Reimbursement - Invest in your future with financial assistance for continued education.
  • Professional Development & Training - Enhance your skills and career through learning opportunities.
  • Person-Centered Thinking Training - Gain valuable insights into individualized care and service.

Pathfinder Perks:
  • Wellness Platform Incentives - Earn rewards for prioritizing your health and well-being.
  • Financial Wellness Platform - Access earned wages before payday for added financial flexibility.
  • Employee Assistance Program (EAP) - Free, confidential support sessions for employees and their immediate household members.
  • Free Pathfinder Kids Clinic - Providing childcare for children in the community with minor illnesses.
  • Exclusive Discounts - Save with special offers, including:
  • Verizon Wireless Discount - Stay connected for less.
  • YMCA Discount - Enjoy reduced membership rates for fitness and wellness.

Pathfinder Values: People First - Integrity - Contribution - Growth - Empowerment
Requirements
  • Minimum of a high school diploma/GED required.
  • Preferred 1-3 years' experience in fleet management or similar field preferred.
  • Experience coordinating fleet operations, vehicle maintenance programs, vehicle utilization, or transportation-related services.
  • Must possess and maintain a valid driver's license and insurable driving record as determined by Pathfinder's auto insurance policy.
  • Knowledge of vehicle maintenance and repair practices.
  • Experience working with automotive repair vendors, dealerships, or fleet service providers.
  • Experience utilizing Microsoft Excel for budgeting, forecasting, reporting, and data analysis.
  • Experience developing fleet replacement schedules and lifecycle cost analyses.
  • Familiarity with vehicle warranties, recalls, and manufacturer service programs.
  • Experience managing vehicles funded through INDOT, FTA, or other governmental transportation programs.
  • Knowledge of INDOT grant administration and compliance requirements.
  • Experience with fleet management software, vehicle telematics, and maintenance tracking systems.
  • Experience coordinating accident investigations, insurance claims, and risk management activities.
  • Knowledge of fleet replacement planning and lifecycle cost analysis.
  • Ability to travel to outlying locations and vendors.

Apply