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Dealer Services Representative

Sandy Springs, GA · On-site

$25.71/hr

If so, our client is hiring a Dealer Services Representative. Position Type: * Contract * On-Site Required: * Minimum 3 years automotive or logistic work experience. * Bachelor's Degree (accredited ...

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OPTIMA DEALER SERVICES INC.

Service Porter

Fremont, CA · On-site

$17.75 - $19/hr

Optima Dealer Services, Inc. About Optima Dealer Services, Inc. Optima Dealer Services, Inc. provides professional staffing and operational support to luxury automotive dealerships throughout ...

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How much do dealer services jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for dealer services in the United States is $20.19, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $23.08 per hour, depending on experience, location, and employer.

What are Dealer Services?

Dealer Services refers to a range of support and solutions provided to automotive dealerships, typically by banks, financial institutions, or specialized service companies. These services often include financing options for vehicle inventory, assistance with customer auto loans, insurance products, and technology platforms to streamline dealership operations. Dealer Services help dealerships manage their business more efficiently and enhance their ability to serve car buyers. The goal is to improve dealership profitability and customer satisfaction through tailored financial and operational support.

What's the hardest job at a car dealership?

Dealer services roles often involve complex tasks such as managing customer accounts, processing transactions, and ensuring compliance with regulations, which can be challenging. The hardest jobs may include finance managers or service managers due to high responsibility, customer interactions, and the need for strong organizational and communication skills.

How much does a car salesman make on a $30,000 car?

A car salesperson typically earns a commission based on the profit or a percentage of the sale price, often ranging from 20% to 30% of the gross profit. For a $30,000 car, the commission could be approximately $600 to $900, depending on the dealership's commission structure and profit margins. Additional bonuses or incentives may also affect total earnings.

What are the key skills and qualifications needed to thrive in Dealer Services, and why are they important?

To thrive in Dealer Services, you need strong knowledge of automotive finance processes, customer account management, and often a background in business or finance. Familiarity with dealership management systems (DMS), CRM software, and relevant financial regulations or certifications is typically required. Excellent communication, problem-solving, and relationship-building skills help foster trust and resolve issues efficiently. These abilities ensure smooth transactions, regulatory compliance, and high levels of satisfaction for both dealers and customers.

What are some common challenges faced in a Dealer Services role, and how can I prepare to handle them?

Professionals in Dealer Services often manage the relationship between dealerships and financial institutions, which can involve tight deadlines, complex documentation, and rapidly changing client needs. A common challenge is balancing multiple dealer accounts while ensuring accurate and timely processing of transactions or financing requests. To prepare, it’s helpful to develop strong organizational skills, attention to detail, and clear communication abilities, as you’ll frequently collaborate with sales teams, underwriters, and external partners. Familiarity with industry-specific software and a proactive approach to problem-solving will also help you succeed in this dynamic environment.

What jobs in the US pay 300,000 a year?

Dealer Services professionals typically do not earn $300,000 annually; high earnings in related fields such as automotive dealership managers, finance directors, or sales executives can reach or exceed this level with experience and performance-based bonuses. Executive roles in the automotive or dealership industry, especially those overseeing large operations, are more likely to have salaries in this range. Advanced skills, certifications, and extensive industry experience are often required for such high compensation.

What is the highest paying job in a dealership?

In a dealership, the highest paying roles are typically general managers or dealership owners, who oversee operations and generate the highest income. Senior sales managers and finance directors also earn high salaries, often supplemented by commissions and bonuses based on performance. These positions require extensive experience, leadership skills, and industry knowledge.
What cities are hiring for Dealer Services jobs? Cities with the most Dealer Services job openings:
What are the most commonly searched types of Dealer Services jobs? The most popular types of Dealer Services jobs are:
What states have the most Dealer Services jobs? States with the most job openings for Dealer Services jobs include:
Dealer Services jobs near you
Infographic showing various Dealer Services job openings in the United States as of July 2026, with employment types broken down into 11% Locum Tenens, 84% Full Time, and 5% Part Time. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $42,000 per year, or $20.2 per hour.
Dealer Services

Dealer Services

Woodharbor Custom Cabinetry

Mason City, IA • On-site

Full-time

Posted 28 days ago

Job description

Job Type
Full-time
Description
JOB SUMMARY: Responsible for serving customers and dealers by answering product questions, assisting with orders, quoting and pricing, processing order changes, cancellations, credits / debits and any other function covered under Dealer Services
EQUIPMENT/MATERIALS:
  • Woodharbor Product Catalogs
  • Computer / Software Programs
  • Microsoft Office Suite
  • Quoting Standards / Manual
  • Various Office Equipment

ESSENTIAL FUNCTIONS:
  • Be knowledgeable about all Woodharbor products and services
  • Handle workload and all customer calls in a professional, timely manner at all times
  • Maintain proper records of transactions and concerns to ensure proper follow up
  • Guide complaint resolutions to ensure proper and satisfactory solutions
  • Follow up with dealers and field representatives regarding open and unresolved issues and concerns
  • Provide timely and proactive solutions
  • Actively listen to all customer concerns with patience and empathy
  • Process Daily Sales and Service orders in a timely fashion

ADDITIONAL RESPONSIBILITIES:
  • Assist Order Entry
  • Assist at Front Desk
  • All other duties as assigned.

ORGANIZATIONAL RELATIONSHIPS:
Reports to Dealer Service Manager
CONTACTS:
Woodharbor Dealer Network
Woodharbor Dealer Services employees
Woodharbor Marketing Department
Woodharbor Production employees
COMPENSATION:
Non-exempt Hourly
Requirements
KNOWLEDGE, SKILLS and ABILITIES:
  • Dynamic Telephone Personality
  • Strong Active Listening Skills
  • Computer Literate
  • Proactive Approach to Problem Solving
  • Highly Organized
  • Attention to Detail
  • Flexible to Changing Routines and Tasks
  • Highly Motivated and Self Starting
  • Ability to Concentrate and Stay Focused
  • Strong Professional Communication Skills
  • Customer Service Oriented
  • Mathematically Inclined and Analytical
  • Team Player - Positive, Courteous, Polite
  • High School Diploma or Equivalent

  • High Level Customer Service experience preferred
  • Cabinet Knowledge and Experience preferred

SAFETY REQUIREMENTS:
  • Observes and follows all Woodharbor Safety Policies and Procedures in accordance with OSHA, EPA, NFPA as outlined in the Safety Handbook
  • Observes and wears all job required personal protective equipment such as safety glasses and ear plugs
  • Observes the Workers' Compensation regulations with regards to proper reporting and communication

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