1

Dealer Services Jobs (NOW HIRING)

Dealer Services Representative Location: Sandy Springs, GA Pay Rate: $20 - $25/hr, W2 Duration: 12+ Month Contract ONSITE Summary: Provide parts information support to all company dealers to ensure ...

Dealer Services Representative

Atlanta, GA · On-site

$16.75 - $21.50/hr

Dealer Services Representative Are you ready to build your career by joining an international automotive company? If so, our client is hiring a Dealer Services Representative. Position Type: Contract ...

New

Dealer Services Analyst

Franklin, TN · Hybrid

$65K - $109K/yr

By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of customers in over one hundred countries around the world.

Service Porter

Fremont, CA · On-site

$17.75 - $19/hr

Optima Dealer Services, Inc. About Optima Dealer Services, Inc. Optima Dealer Services, Inc. provides professional staffing and operational support to luxury automotive dealerships throughout ...

Dealer Services Analyst

Franklin, TN · Hybrid

$65K - $109K/yr

By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of customers in over one hundred countries around the world.

Service Porter

Costa Mesa, CA · On-site

$17 - $19.50/hr

Optima Dealer Services, Inc. About Optima Dealer Services, Inc. Optima Dealer Services, Inc. provides professional staffing and operational support to luxury automotive dealerships throughout ...

next page

Showing results 1-20

Dealer Services information

See salary details

$5

$20

$23

How much do dealer services jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for dealer services in the United States is $20.19, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $23.08 per hour, depending on experience, location, and employer.

What is dealer services?

Dealer Services refers to a range of support and solutions provided to automotive dealerships, typically by banks, financial institutions, or specialized service companies. These services often include financing options for vehicle inventory, assistance with customer auto loans, insurance products, and technology platforms to streamline dealership operations. Dealer Services help dealerships manage their business more efficiently and enhance their ability to serve car buyers. The goal is to improve dealership profitability and customer satisfaction through tailored financial and operational support.

What do I need to work at a dealer services?

To work in dealer services, candidates typically need strong communication and customer service skills, knowledge of automotive or dealership operations, and often a high school diploma or equivalent. Relevant experience or certifications in sales, finance, or administration can be beneficial, and familiarity with dealership management software is often required.

What are the key skills and qualifications needed to thrive in dealer services, and why are they important?

To thrive in Dealer Services, you need strong knowledge of automotive finance processes, customer account management, and often a background in business or finance. Familiarity with dealership management systems (DMS), CRM software, and relevant financial regulations or certifications is typically required. Excellent communication, problem-solving, and relationship-building skills help foster trust and resolve issues efficiently. These abilities ensure smooth transactions, regulatory compliance, and high levels of satisfaction for both dealers and customers.

What are some common challenges faced in a dealer services role, and how can I prepare to handle them?

Professionals in Dealer Services often manage the relationship between dealerships and financial institutions, which can involve tight deadlines, complex documentation, and rapidly changing client needs. A common challenge is balancing multiple dealer accounts while ensuring accurate and timely processing of transactions or financing requests. To prepare, it’s helpful to develop strong organizational skills, attention to detail, and clear communication abilities, as you’ll frequently collaborate with sales teams, underwriters, and external partners. Familiarity with industry-specific software and a proactive approach to problem-solving will also help you succeed in this dynamic environment.

What cities are hiring for Dealer Services jobs?

Cities with the most Dealer Services job openings:

What are the most commonly searched types of Dealer Services jobs?

The most popular types of Dealer Services jobs are:

What states have the most Dealer Services jobs?

States with the most job openings for Dealer Services jobs include:

Infographic showing various Dealer Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $42,000 per year, or $20.2 per hour.

Full-time

Re-posted 18 days ago


Job description

Job Type
Full-time
Description
JOB SUMMARY: Responsible for serving customers and dealers by answering product questions, assisting with orders, quoting and pricing, processing order changes, cancellations, credits / debits and any other function covered under Dealer Services
EQUIPMENT/MATERIALS:
  • Woodharbor Product Catalogs
  • Computer / Software Programs
  • Microsoft Office Suite
  • Quoting Standards / Manual
  • Various Office Equipment

ESSENTIAL FUNCTIONS:
  • Be knowledgeable about all Woodharbor products and services
  • Handle workload and all customer calls in a professional, timely manner at all times
  • Maintain proper records of transactions and concerns to ensure proper follow up
  • Guide complaint resolutions to ensure proper and satisfactory solutions
  • Follow up with dealers and field representatives regarding open and unresolved issues and concerns
  • Provide timely and proactive solutions
  • Actively listen to all customer concerns with patience and empathy
  • Process Daily Sales and Service orders in a timely fashion

ADDITIONAL RESPONSIBILITIES:
  • Assist Order Entry
  • Assist at Front Desk
  • All other duties as assigned.

ORGANIZATIONAL RELATIONSHIPS:
Reports to Dealer Service Manager
CONTACTS:
Woodharbor Dealer Network
Woodharbor Dealer Services employees
Woodharbor Marketing Department
Woodharbor Production employees
COMPENSATION:
Non-exempt Hourly
Requirements
KNOWLEDGE, SKILLS and ABILITIES:
  • Dynamic Telephone Personality
  • Strong Active Listening Skills
  • Computer Literate
  • Proactive Approach to Problem Solving
  • Highly Organized
  • Attention to Detail
  • Flexible to Changing Routines and Tasks
  • Highly Motivated and Self Starting
  • Ability to Concentrate and Stay Focused
  • Strong Professional Communication Skills
  • Customer Service Oriented
  • Mathematically Inclined and Analytical
  • Team Player - Positive, Courteous, Polite
  • High School Diploma or Equivalent

  • High Level Customer Service experience preferred
  • Cabinet Knowledge and Experience preferred

SAFETY REQUIREMENTS:
  • Observes and follows all Woodharbor Safety Policies and Procedures in accordance with OSHA, EPA, NFPA as outlined in the Safety Handbook
  • Observes and wears all job required personal protective equipment such as safety glasses and ear plugs
  • Observes the Workers' Compensation regulations with regards to proper reporting and communication