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Datto Rmm Jobs (NOW HIRING)

Signalbase Inc

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Helpdesk Support / Technical Services Associate - L1/L2

Melville, NY · On-site

$50K - $70K/yr

Deploy and monitor endpoints via Datto RMM. * Contribute to IT documentation, diagrams, and process development. * Assist with Cybersecurity services, i.e. Phishing, Vulnerability Scans, Penetration ...

Signalbase Inc

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Helpdesk Support / Technical Services Associate - L1/L2

Melville, NY · On-site

$50K - $70K/yr

Deploy and monitor endpoints via Datto RMM. * Contribute to IT documentation, diagrams, and process development. * Assist with Cybersecurity services, i.e. Phishing, Vulnerability Scans, Penetration ...

Mannassi IT Solutions

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Network Support Specialist II

West Hills, CA · On-site

$68K - $86K/yr

Administering Datto RMM, Addigy, and related MSP platforms as assigned. * Supporting automation initiatives using Datto RMM and other operational tools. * Assisting with maintenance of operational ...

Tech Consulting

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Network Systems Administrator

Atlanta, GA · On-site

$60K - $65K/yr

Manage Datto RMM for endpoint monitoring, software deployment, patch management, and remote support. * Prepare, image, deploy, and retire laptops and desktops. * Maintain accurate hardware and ...

Corsica Technologies, LLC

NOC Analyst

Scottsdale, AZ · On-site

Primary Responsibilities: - Monitor and work on tickets generated by Datto RMM, N-central, Azure Monitor, HCO/Orion, Meraki, backup platforms, and other monitoring tools. - Review alerts, validate ...

W3Global Inc.

Project Engineer

Los Angeles, CA · Hybrid

$40 - $50/hr

Experience with Datto RMM, Autotask PSA, BrightGauge, Hudu, and BCDR platforms * Experience with AVD, DaaS, Thin Clients, or Windows 365 * Experience supporting legal industry clients * Knowledge of ...

MSP Hire, Inc.

MSP Support Technician II

Beachwood, OH · On-site

$65K - $75K/yr

Experience with RMM tools (NinjaRMM, Datto RMM, Kaseya, etc.). Soft Skills: * Ability to manage multiple escalations and high-pressure issues. * Strong documentation and problem-solving skills.

Lyra Technology Group

Director of Operations

Portsmouth, NH · Hybrid

$115K - $125K/yr

Govern internal systems administration (ConnectWise PSA, Datto RMM, documentation platform) in partnership with the Director of Technical Services Quality Assurance & Standards * Implement ticket QA ...

MSP Hire, Inc.

MSP Support Technician II

Beachwood, OH · On-site

$65K - $75K/yr

Experience with RMM tools (NinjaRMM, Datto RMM, Kaseya, etc.). Soft Skills: * Ability to manage multiple escalations and high-pressure issues. * Strong documentation and problem-solving skills.

Local MSP Provider

Tier 2 IT Support Specialist

Denver, CO · On-site

$50K - $66K/yr

Monitor infrastructure using Datto RMM and manage assets through Autotask and ITGlue. * Perform proactive system maintenance to prevent downtime before it starts. * Manage backup solutions, security ...

MSP Hire, Inc.

MSP Support Technician II

Beachwood, OH · On-site

$65K - $75K/yr

Experience with RMM tools (NinjaRMM, Datto RMM, Kaseya, etc.). Soft Skills: * Ability to manage multiple escalations and high-pressure issues. * Strong documentation and problem-solving skills.

Lyra Technology Group

Director of Operations

Portsmouth, NH · On-site

$115K - $125K/yr

Govern internal systems administration (ConnectWise PSA, Datto RMM, documentation platform) in partnership with the Director of Technical Services Quality Assurance & Standards * Implement ticket QA ...

MSP Hire, Inc.

MSP Support Technician II

Beachwood, OH · On-site

$65K - $75K/yr

Experience with RMM tools (NinjaRMM, Datto RMM, Kaseya, etc.). Soft Skills: * Ability to manage multiple escalations and high-pressure issues. * Strong documentation and problem-solving skills.

DataSHUR Corp

IT Technician

Englewood, CO · On-site

Datto RMM and BCDR administration experience preferred * Watchguard Firewalls experience prefferred * Ubiquiti experience preferred (network and firewalls) * Beyond Trust experience preferred (bomgar)

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How much do datto rmm jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for datto rmm in the United States is $63.44, according to ZipRecruiter salary data. Most workers in this role earn between $55.77 and $75.72 per hour, depending on experience, location, and employer.

What is a Datto RMM?

A Datto RMM job typically involves managing and maintaining remote monitoring and management (RMM) software to support IT infrastructure. Professionals in this role use Datto RMM to automate tasks, monitor device health, deploy patches, and troubleshoot IT issues for businesses. The job requires expertise in IT support, scripting, and network security to ensure seamless remote management. It is commonly held by managed service providers (MSPs) or IT administrators overseeing multiple endpoints.

What are the typical daily tasks and responsibilities for someone working in a Datto RMM role?

A typical day in a Datto RMM role involves monitoring client networks and endpoints, deploying software updates and patches, responding to alerts, and troubleshooting technical issues remotely. You’ll often script or automate tasks to improve system efficiency and maintain uptime, while providing proactive maintenance to prevent problems before they impact clients. Collaboration with service desk teams and direct communication with clients to resolve incidents or implement solutions is also routine. This role is fast-paced and dynamic, requiring consistent organization and a customer-focused approach.

What are the key skills and qualifications needed to thrive in the Datto RMM position, and why are they important?

To thrive in a Datto RMM role, you need a solid background in IT support, remote monitoring and management (RMM), and network troubleshooting, often backed by experience or certifications in IT infrastructure (CompTIA, Microsoft, or Datto-specific badges). Familiarity with Datto RMM tools, remote scripting, endpoint management solutions, and ticketing systems such as ConnectWise or Autotask is critical. Strong communication, analytical thinking, and problem-solving abilities help professionals effectively assist clients and manage multiple IT environments. These competencies are vital for ensuring client systems are resilient, secure, and efficiently maintained in a managed services provider (MSP) setting.

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Datto Rmm jobs near you
Infographic showing various Datto Rmm job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 6% Part Time, 1% Temporary, 1% Contract, and 2% Nights. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $131,958 per year, or $63.4 per hour.

Automation & RMM Engineer (Level 2/3)

ACC TECHNICAL SERVICES

East Syracuse, NY • On-site

Full-time

Re-posted 18 days ago

Job description

Description:

Department: NOC Location: Syracuse, NY (Hybrid/Remote options) Reports to: NOC Leadership Type: Full-time, Exempt

About Us

ACC Technical Services is a growing MSP delivering premium IT services using modern service management, automation toolsets, and a skilled engineering team. Our style emphasizes clear outcomes, measurable service quality, and client trust.

Role Summary

We’re hiring an Automation & RMM Engineer. You will build and maintain proactive monitoring, remediation, and workflow automation across our RMM/PSA stack, integrate with third-party APIs, and deliver operational analytics in Power BI. Expect hands-on scripting (PowerShell/Python/SQL), configuration-as-code (YAML/JSON/Jinja), and Rewst workflow development aligned to NOC objectives and MSP delivery standards.

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Key Responsibilities

· RMM Monitoring & Scripts: Design, implement, and maintain monitors, policies, and remediation scripts in our RMM platform. To ensure alert fidelity, auto-ticketing, and SLA adherence. Experience with ConnectWise Automate or NinjaOne or Datto RMM or N-able required

· Workflow Automation (Rewst): Build and iterate Rewst workflows using YAML/JSON/Jinja; integrate with PSA/RMM and external systems via REST/Graph APIs; enforce input validation, error handling, and idempotent operations

· Scripting & Data Ops: Author maintainable PowerShell/Python utilities and SQL queries for configuration, ETL, reporting, and bulk operations; package and version scripts; document runbooks and rollback plans.

· Backup/DR Monitoring: Operate to checklist standards for backups—implement alerts and auto-ticketing for failures/warnings and long-running jobs; collaborate with service owners for remediation

· API Integrations: Connect RMM/PSA and security tools with vendor APIs (Microsoft Graph, SentinelOne, etc.); design secure auth, paging, rate-limit strategies; produce repeatable connectors.

· Operational Analytics: Build Power BI dashboards and data models to visualize service performance (uptime, SLAs, ticket flow, automation impact/ROI) for NOC leadership and client-facing reporting.

· Service Delivery & NOC Cadence: Contribute to NOC boards, stand-ups, and weekly ops reviews; track KPIs; drive process improvements in accordance with our NOC Manager charter.

· Documentation & Standards: Produce clear SOPs/runbooks; follow internal style from existing role descriptions and operations playbooks.

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Required Skills & Experience

· Scripting: Proficiency in PowerShell or Python; working SQL (T-SQL or PostgreSQL) for queries, views, and basic ETL.

· IaC / Templates: YAML, JSON, and Jinja for workflow definitions, payloads, and templating.

· RMM Expertise: Monitor/policy design and remediation scripting in any top RMM (Automate, NinjaOne, Datto RMM, N-able).

· API Integrations: RESTful API experience (auth flows, pagination, webhooks); familiarity with Microsoft Graph is a plus.

· Rewst: Hands-on experience building production workflows; debugging, logging, and versioning within Rewst.

· Power BI: Data modeling, DAX, and publishing secure reports/dashboards for operations and client stakeholders.

· MSP Foundations: Ticketing/PSA practices, SLAs, change control, and documentation consistent with our internal job description style.---

Requirements:

· Background in IT Services/MSP environments with NOC exposure

· Experience with ConnectWise Manage/Automate, Rewst, Cisco Umbrella, Duo SentinelOne, and backup platforms (Veeam/Datto/Slide)

· Familiarity with M365/Azure administration, Microsoft Graph permissions, and service health telemetry

· Unit testing for scripts/workflows; CI/CD for automation artifacts; secure secrets handling.

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