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Full Time Datto Rmm Jobs (NOW HIRING)

W3Global Inc.

Project Engineer

Los Angeles, CA · Hybrid

$40 - $50/hr

Experience with Datto RMM, Autotask PSA, BrightGauge, Hudu, and BCDR platforms * Experience with ... * Full-time opportunity * Career growth and certification opportunities * Flexible work-from-home ...

redShift Recruiting

Network & Systems Technician

Albany, NY · On-site

$20 - $22/hr

Near Albany, NY Pay Range: $20.00 - $22.00 per Hour Employment Type: Full-Time Grow Your IT Career ... Datto RMM or similar remote support solutions * Data backup and disaster recovery practices To see ...

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Full Time Datto Rmm information

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How much do full time datto rmm jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for full time datto rmm in the United States is $63.44, according to ZipRecruiter salary data. Most workers in this role earn between $55.77 and $75.72 per hour, depending on experience, location, and employer.

What is a full time Datto RMM role?

A Full Time Datto RMM role typically involves managing and monitoring IT systems using Datto's Remote Monitoring and Management (RMM) platform. Professionals in this position are responsible for deploying, configuring, and maintaining the RMM tool to support clients' IT infrastructure, automate routine tasks, and ensure system security. They may also handle troubleshooting, software patching, and reporting to optimize performance and minimize downtime. This role is essential for managed service providers (MSPs) and organizations looking to proactively manage their technology environments.

What are the key skills and qualifications needed to thrive as a full time Datto RMM specialist?

To thrive as a Full Time Datto RMM Specialist, you need a solid background in IT systems administration, troubleshooting, and remote management, often supported by relevant certifications such as CompTIA A+ or Network+. Familiarity with Datto RMM, scripting languages (like PowerShell or Python), and ticketing systems is typically required. Strong problem-solving abilities, attention to detail, and effective communication are soft skills that set top performers apart in this position. These skills ensure efficient remote monitoring and management of client environments, rapid issue resolution, and clear client communication, which are critical for managed services success.

What are some typical challenges faced by professionals working full time with Datto RMM, and how can they overcome them?

Professionals using Datto RMM full-time often encounter challenges such as managing large-scale deployments, keeping up with frequent software updates, and ensuring seamless integration with other IT systems. To overcome these, it's important to stay current with Datto's training resources, collaborate closely with team members to share best practices, and leverage automation features to streamline repetitive tasks. Building strong communication with clients and internal stakeholders also helps address issues quickly, ensuring the RMM environment remains efficient and secure.

What is the difference between Full Time Datto Rmm vs Managed Service Technician?

AspectFull Time Datto RmmManaged Service Technician
CertificationsIT certifications, network managementIT certifications, troubleshooting skills
Work EnvironmentRemote or on-site, focused on RMM toolsOn-site or remote, hands-on technical support
Industry UsageIT service providers, MSPsIT support companies, MSPs

Full Time Datto Rmm specialists focus on managing and monitoring client networks using RMM tools, while Managed Service Technicians provide broader technical support and troubleshooting. Both roles require IT certifications and are common in MSP environments, but their daily tasks and focus areas differ.

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Full Time Datto Rmm jobs near you
Infographic showing various Full Time Datto Rmm job openings in the United States as of August 2026, with employment types broken down into 96% Full Time, 2% Part Time, and 2% Contract. Highlights an 81% Physical, 3% Hybrid, and 16% Remote job distribution, with an average salary of $131,958 per year, or $63.4 per hour.

Automation & RMM Engineer (Level 2/3)

ACC TECHNICAL SERVICES

East Syracuse, NY • On-site

Full-time

Re-posted 9 days ago

Job description

Description:

Department: NOC Location: Syracuse, NY (Hybrid/Remote options) Reports to: NOC Leadership Type: Full-time, Exempt

About Us

ACC Technical Services is a growing MSP delivering premium IT services using modern service management, automation toolsets, and a skilled engineering team. Our style emphasizes clear outcomes, measurable service quality, and client trust.

Role Summary

We’re hiring an Automation & RMM Engineer. You will build and maintain proactive monitoring, remediation, and workflow automation across our RMM/PSA stack, integrate with third-party APIs, and deliver operational analytics in Power BI. Expect hands-on scripting (PowerShell/Python/SQL), configuration-as-code (YAML/JSON/Jinja), and Rewst workflow development aligned to NOC objectives and MSP delivery standards.

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Key Responsibilities

· RMM Monitoring & Scripts: Design, implement, and maintain monitors, policies, and remediation scripts in our RMM platform. To ensure alert fidelity, auto-ticketing, and SLA adherence. Experience with ConnectWise Automate or NinjaOne or Datto RMM or N-able required

· Workflow Automation (Rewst): Build and iterate Rewst workflows using YAML/JSON/Jinja; integrate with PSA/RMM and external systems via REST/Graph APIs; enforce input validation, error handling, and idempotent operations

· Scripting & Data Ops: Author maintainable PowerShell/Python utilities and SQL queries for configuration, ETL, reporting, and bulk operations; package and version scripts; document runbooks and rollback plans.

· Backup/DR Monitoring: Operate to checklist standards for backups—implement alerts and auto-ticketing for failures/warnings and long-running jobs; collaborate with service owners for remediation

· API Integrations: Connect RMM/PSA and security tools with vendor APIs (Microsoft Graph, SentinelOne, etc.); design secure auth, paging, rate-limit strategies; produce repeatable connectors.

· Operational Analytics: Build Power BI dashboards and data models to visualize service performance (uptime, SLAs, ticket flow, automation impact/ROI) for NOC leadership and client-facing reporting.

· Service Delivery & NOC Cadence: Contribute to NOC boards, stand-ups, and weekly ops reviews; track KPIs; drive process improvements in accordance with our NOC Manager charter.

· Documentation & Standards: Produce clear SOPs/runbooks; follow internal style from existing role descriptions and operations playbooks.

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Required Skills & Experience

· Scripting: Proficiency in PowerShell or Python; working SQL (T-SQL or PostgreSQL) for queries, views, and basic ETL.

· IaC / Templates: YAML, JSON, and Jinja for workflow definitions, payloads, and templating.

· RMM Expertise: Monitor/policy design and remediation scripting in any top RMM (Automate, NinjaOne, Datto RMM, N-able).

· API Integrations: RESTful API experience (auth flows, pagination, webhooks); familiarity with Microsoft Graph is a plus.

· Rewst: Hands-on experience building production workflows; debugging, logging, and versioning within Rewst.

· Power BI: Data modeling, DAX, and publishing secure reports/dashboards for operations and client stakeholders.

· MSP Foundations: Ticketing/PSA practices, SLAs, change control, and documentation consistent with our internal job description style.---

Requirements:

· Background in IT Services/MSP environments with NOC exposure

· Experience with ConnectWise Manage/Automate, Rewst, Cisco Umbrella, Duo SentinelOne, and backup platforms (Veeam/Datto/Slide)

· Familiarity with M365/Azure administration, Microsoft Graph permissions, and service health telemetry

· Unit testing for scripts/workflows; CI/CD for automation artifacts; secure secrets handling.

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