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Remote Datto Rmm Jobs (NOW HIRING)

Service Desk Manager - Tier II

Anaheim, CA ยท On-site +1

$93.60K - $108.16K/yr

IronOrbit - Remote Compensation: $93,600 - $108,160 / year Description IronOrbit is seeking an ... Experience with endpoint and device management tools (Microsoft Intune, Datto RMM, CrowdStrike ...

Experience with RMM tools (Datto RMM is a plus) * Experience with Autotask PSA is a plus * Microsoft 365 Certified: Administrator Expert (MS-102) is a plus * Microsoft Certified: Azure Solutions ...

Support Technician II

Scottsdale, AZ ยท On-site +1

$21.75 - $29.75/hr

Experience with Remote Support and Monitoring tools such as Connectwise Automate (Labtech), Solarwinds, DATTO RMM, and Microsoft SCCM/Intune. * To analyze and where appropriate reproduce problems ...

Senior MSP Engineer (Remote)

Los Angeles, CA ยท Remote

$107K - $146.40K/yr

Familiarity with RMM and PSA platforms used in MSPs (e.g., ConnectWise, Autotask, Nable, Datto, etc.). * Strong troubleshooting skills across servers, networks, and endpoints in heterogeneous ...

Configure and support Active Directory, Group Policy, DNS, DHCP, VPN, and remote access solutions ... Familiarity with backup/DR tools and RMM/PSA platforms (e.g., Datto, Veeam, ConnectWise, Autotask)

Remote support tools and RMM/monitoring platforms. * Solid understanding of TCP/IP networking ... Backup/DR solutions and virtualization (Veeam, Commvault, Datto, VMware, Hyper-V). * Security tools ...

Remote Datto Rmm information

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$35

$63

$79

How much do remote datto rmm jobs pay per hour?

As of May 31, 2026, the average hourly pay for remote datto rmm in the United States is $63.44, according to ZipRecruiter salary data. Most workers in this role earn between $55.77 and $75.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Datto RMM specialist, and why are they important?

To thrive as a Remote Datto RMM specialist, you need expertise in IT systems administration, remote monitoring and management, and a solid understanding of network security, often supported by relevant IT certifications such as CompTIA A+ or Network+. Familiarity with Datto RMM software, scripting languages (e.g., PowerShell), and ticketing systems is typically required. Strong problem-solving abilities, effective communication, and the capacity to work independently are critical soft skills in this role. These competencies ensure efficient remote support, rapid issue resolution, and proactive maintenance for client IT environments.

What are some key challenges faced by Remote Datto RMM specialists when supporting distributed teams?

Remote Datto RMM specialists often encounter challenges such as ensuring consistent device monitoring across diverse networks, managing updates for devices in different time zones, and troubleshooting issues without physical access to endpoints. Communication with end users and other IT staff can be more complex compared to on-site roles, requiring clear documentation and remote collaboration tools. Staying organized and proactive in addressing alerts is crucial for maintaining system reliability and supporting business continuity.

What is a Remote Datto RMM specialist?

A Remote Datto RMM specialist is an IT professional who manages and supports client devices and networks using Datto's Remote Monitoring and Management (RMM) platform. They are responsible for deploying, maintaining, and troubleshooting endpoints remotely, often as part of a managed service provider (MSP) team. Their duties include monitoring system health, automating routine maintenance tasks, patch management, and responding to alerts or incidents to ensure optimal IT performance for clients. Working remotely, they leverage the Datto RMM software to provide secure, efficient support without needing to be physically present at client locations.

What is the difference between Remote Datto Rmm vs Remote Network Technician?

AspectRemote Datto RmmRemote Network Technician
CertificationsIT certifications like CompTIA A+, Network+Networking certifications such as Cisco CCNA, CompTIA Network+
Work EnvironmentRemote, often managed via cloud platformsPrimarily remote or on-site, depending on employer
Industry UsageManaged Service Providers, IT supportIT support, network administration, troubleshooting

Remote Datto Rmm specialists focus on managing and monitoring IT infrastructure remotely using specific RMM tools, while Remote Network Technicians handle network setup, troubleshooting, and maintenance, often with a broader scope of networking skills. Both roles are essential in IT support but differ in tools and daily tasks.

More about Remote Datto Rmm jobs
What cities are hiring for Remote Datto Rmm jobs? Cities with the most Remote Datto Rmm job openings:
What are the most commonly searched types of Datto Rmm jobs? The most popular types of Datto Rmm jobs are:
What states have the most Remote Datto Rmm jobs? States with the most job openings for Remote Datto Rmm jobs include:
Infographic showing various Remote Datto Rmm job openings in the United States as of May 2026, with employment types broken down into 82% Full Time, 14% Part Time, and 4% Contract. Highlights an 100% Remote job distribution, with an average salary of $131,958 per year, or $63.4 per hour.

Tier 2 Systems & Network Support

TrovaSearch

Melbourne, FL โ€ข Remote

Other

Posted 24 days ago


Job description

-Looking for Tier 2 with room to grow or Tier 3 that is ready to go out of the gate.

-Wants blend of Network and Systems, but systems is preferred vs. pure network experience.

-Will also be doing standard desktop support as a given.

-In office tickets as well as reimbursed local client travel for onsite clients.

MUST HAVES

  • Be Positive and provide fantastic customer service to our clients and staff
  • Strive for Personal Accountability
  • Take direction and constructive criticism with a positive can do attitude
  • Communicate effectively utilizing various mediums, including phone, email, and a service ticketing system.
  • Effectively document time and client IT environments, applications, and resolution steps in our document management system
  • Collaborate with other team members to resolve IT issues and escalate matters when needed
  • Pay attention to detail and complete tasks per defined process
  • Design, scope, plan, and execute complex technology projects in a professional and timely manner
  • Ensure all Service Level Agreement Targets are met
  • On a rotation basis, provide after-hours Customer Support.
  • Travel to client sites to provide IT service if needed/ assigned
  • Learn our company s way of delivering world-class service to ensure alignment with our team, including our technologies, processes, and metrics for success
  • Have a flexible attitude, be creative, and have fun!

QUALIFICATIONS

  • The successful candidate must have at least 5 years of hands-on experience managing business-class network infrastructure.
  • One or more technical certifications

Technical Experience:

  • Remote Experience managing/troubleshooting Microsoft server OS
  • Proficient with Entra and Active Directory administration and Group Policy management
  • Proficient with PowerShell scripting
  • Proficient LAN/ WAN Network Connectivity Troubleshooting Experience
  • Proficient in managing and configuring Hyper V
  • Proficient in configuring/troubleshooting Fortinet Firewalls
  • Proficient in configuring/troubleshooting network switching, including VLANs
  • Experience with Backup/Disaster Recovery with Datto
  • Experience with Datto RMM and other remote management tools

Key Soft Skills:

  • Strong Communication Skills
  • Awesome Customer Service
  • Passionate about documentation, standards, and process
  • Live and die by checklists