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Full Time Datto Rmm Jobs (NOW HIRING)

Just Solutions, Inc.

IT Service Manager

Fairport, NY · On-site

$60K - $80K/yr

ABOUT THIS IT SERVICE MANAGER ROLE Role: Full-time IT Service Manager Location: Fairport, NY Pay ... Hands-on experience with PSA/RMM tools (e.g., ConnectWise, Autotask, Kaseya, Datto) * Ability to ...

Tag Solutions

IT Support Engineer

Albany, NY · On-site

$25/hr

Experience using remote monitoring and management (RMM) or endpoint management tools to automate ... Hands-on experience with enterprise backup or disaster recovery platforms (e.g., Veeam, Datto ...

RYC Business IT

In-House L2 Technician

Miami, FL

Technical Operations Employment Type: Full-Time, In-House Reports To: Technical Operations Lead ... Experience with RMM platforms such as NinjaRMM, Datto RMM, or ConnectWise Automate. * Exposure to ...

RYC Business IT

In-House L2 Technician

Miami, FL · On-site

Technical Operations Employment Type: Full-Time, In-House Reports To: Technical Operations Lead ... Experience with RMM platforms such as NinjaRMM, Datto RMM, or ConnectWise Automate. * Exposure to ...

Netranom

Tier 2 IT Technician

Morgantown, WV · On-site

Tier 2 Technician - Morgantown, WV (Hybrid) Netranom | Morgantown, WV | Hybrid | Full-Time About ... Familiarity with RMM tools (N-able, NinjaRMM, or similar) * Experience working in a Managed Service ...

Netranom

Tier 2 IT Technician

Morgantown, WV · On-site

$22 - $30.25/hr

Tier 2 Technician -- Morgantown, WV (Hybrid) Netranom | Morgantown, WV | Hybrid | Full-Time About ... Familiarity with RMM tools (N-able, NinjaRMM, or similar) * Experience working in a Managed Service ...

RYC Business IT

In-House L2 Technician

Miami, FL

Technical Operations Employment Type: Full-Time, In-House Reports To: Technical Operations Lead ... Experience with RMM platforms such as NinjaRMM, Datto RMM, or ConnectWise Automate. * Exposure to ...

TeamLogic IT

Field Technician

Woburn, MA · On-site

$75K - $95K/yr

... | Full-Time Grow Your IT Career with a Leading Managed Services Provider Do you enjoy solving ... Experience with RMM platforms such as NinjaOne, ConnectWise, Datto, or Kaseya * Experience with MDM ...

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Full Time Datto Rmm information

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How much do full time datto rmm jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for full time datto rmm in the United States is $63.44, according to ZipRecruiter salary data. Most workers in this role earn between $55.77 and $75.72 per hour, depending on experience, location, and employer.

What is the difference between Full Time Datto Rmm vs Managed Service Technician?

AspectFull Time Datto RmmManaged Service Technician
CertificationsIT certifications, network managementIT certifications, troubleshooting skills
Work EnvironmentRemote or on-site, focused on RMM toolsOn-site or remote, hands-on technical support
Industry UsageIT service providers, MSPsIT support companies, MSPs

Full Time Datto Rmm specialists focus on managing and monitoring client networks using RMM tools, while Managed Service Technicians provide broader technical support and troubleshooting. Both roles require IT certifications and are common in MSP environments, but their daily tasks and focus areas differ.

What are some typical challenges faced by professionals working full-time with Datto RMM, and how can they overcome them?

Professionals using Datto RMM full-time often encounter challenges such as managing large-scale deployments, keeping up with frequent software updates, and ensuring seamless integration with other IT systems. To overcome these, it's important to stay current with Datto's training resources, collaborate closely with team members to share best practices, and leverage automation features to streamline repetitive tasks. Building strong communication with clients and internal stakeholders also helps address issues quickly, ensuring the RMM environment remains efficient and secure.

What is a Full Time Datto RMM role?

A Full Time Datto RMM role typically involves managing and monitoring IT systems using Datto's Remote Monitoring and Management (RMM) platform. Professionals in this position are responsible for deploying, configuring, and maintaining the RMM tool to support clients' IT infrastructure, automate routine tasks, and ensure system security. They may also handle troubleshooting, software patching, and reporting to optimize performance and minimize downtime. This role is essential for managed service providers (MSPs) and organizations looking to proactively manage their technology environments.

What are the key skills and qualifications needed to thrive as a Full Time Datto RMM Specialist, and why are they important?

To thrive as a Full Time Datto RMM Specialist, you need a solid background in IT systems administration, troubleshooting, and remote management, often supported by relevant certifications such as CompTIA A+ or Network+. Familiarity with Datto RMM, scripting languages (like PowerShell or Python), and ticketing systems is typically required. Strong problem-solving abilities, attention to detail, and effective communication are soft skills that set top performers apart in this position. These skills ensure efficient remote monitoring and management of client environments, rapid issue resolution, and clear client communication, which are critical for managed services success.
More about Full Time Datto Rmm jobs
What cities are hiring for Full Time Datto Rmm jobs? Cities with the most Full Time Datto Rmm job openings:
What are the most commonly searched types of Datto Rmm jobs? The most popular types of Datto Rmm jobs are:
What job categories do people searching Full Time Datto Rmm jobs look for? The top searched job categories for Full Time Datto Rmm jobs are:
Full Time Datto Rmm jobs near you
Infographic showing various Full Time Datto Rmm job openings in the United States as of July 2026, with employment types broken down into 5% Locum Tenens, 4% Internship, 47% As Needed, 33% Temporary, 10% Nights, and 1% Summer. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $131,958 per year, or $63.4 per hour.
IT Service Manager

IT Service Manager

Just Solutions, Inc.

Fairport, NY • On-site

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

About Just Solutions, Inc.:

Just Solutions, Inc. is so much more than an IT company! We're a full-service technology partner dedicated to helping businesses thrive in a fast-paced digital world. From network infrastructure and cloud solutions to security and system optimization, we provide end-to-end support that keeps our clients connected and competitive. With over 25 years of experience, we deliver innovative solutions and exceptional service to meet the evolving needs of modern businesses. If you're passionate about solving complex challenges and driving technological progress, we want to hear from you!

ABOUT THIS IT SERVICE MANAGER ROLE

Role: Full-time IT Service Manager

Location: Fairport, NY

Pay: $60,000 - $80,000 per year

Schedule: 8:00 AM - 5:00 PM, Monday through Friday, with in-office, and hybrid

YOUR DAY-TO-DAY

As the leader of a high-performing service team, you will ensure client issues are resolved efficiently and service standards are exceeded. Your role involves coaching technicians, providing feedback, and supporting their growth. You will manage ticket flow, balance workloads, and coordinate schedules to ensure smooth operations. When client concerns arise, you'll act as an escalation point, guiding issues to resolution and strengthening relationships. Additionally, you will collaborate with leadership to meet service goals, monitor team performance, lead discussions, and support the onboarding of new team members to contribute to the organization's success.

QUALIFICATIONS TO BECOME OUR IT SERVICE MANAGER

  • 5+ years of experience in a Managed Service Provider (MSP) environment
  • Experience in a service leadership role (Service Manager, Team Lead, or similar), with direct responsibility for managing technicians

Preferred Qualifications:

  • Strong understanding of help desk and field service operations, including ticket flow, dispatching, and escalation management
  • Experience managing client expectations and handling escalations in a professional, customer-focused manner
  • Hands-on experience with PSA/RMM tools (e.g., ConnectWise, Autotask, Kaseya, Datto)
  • Ability to lead, coach, and develop technical teams while driving accountability and performance
  • Solid understanding of service metrics and KPIs (SLA compliance, response/resolution times, ticket quality)
  • Strong organizational and time management skills, with the ability to prioritize in a fast-paced environment
  • Excellent communication and interpersonal skills, both with clients and internal team members
  • Technical background in IT support or managed services, with the ability to guide and support technicians when needed

BENEFITS

  • Health, dental, & vision insurance
  • HSA/FSA options
  • Life insurance
  • Short- & long-term disability
  • Bonus structure
  • PTO
  • 401(k) with company match
  • Growth opportunities
  • Incentives for earning additional certifications

Ready to lead a talented team and make a lasting impact on client success?

Take the next step in your career as our IT Service Manager. Our initial application is quick, mobile-friendly, and designed to take just a few minutes to complete. Submit yours today and discover what's possible with Just Solutions, Inc.!


Must have the ability to pass a background check


Job Posted by ApplicantPro