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Full Time Datto Rmm Jobs (NOW HIRING)

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IT Support Engineer

Albany, NY · On-site

$25/hr

Experience using remote monitoring and management (RMM) or endpoint management tools to automate ... Hands-on experience with enterprise backup or disaster recovery platforms (e.g., Veeam, Datto ...

RYC Business IT

In-House L2 Technician

Miami, FL · On-site

Technical Operations Employment Type: Full-Time, In-House Reports To: Technical Operations Lead ... Experience with RMM platforms such as NinjaRMM, Datto RMM, or ConnectWise Automate. * Exposure to ...

RYC Business IT

In-House L2 Technician

Miami, FL · On-site

Technical Operations Employment Type: Full-Time, In-House Reports To: Technical Operations Lead ... Experience with RMM platforms such as NinjaRMM, Datto RMM, or ConnectWise Automate. * Exposure to ...

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How much do full time datto rmm jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for full time datto rmm in the United States is $63.44, according to ZipRecruiter salary data. Most workers in this role earn between $55.77 and $75.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Full Time Datto RMM Specialist, and why are they important?

To thrive as a Full Time Datto RMM Specialist, you need a solid background in IT systems administration, troubleshooting, and remote management, often supported by relevant certifications such as CompTIA A+ or Network+. Familiarity with Datto RMM, scripting languages (like PowerShell or Python), and ticketing systems is typically required. Strong problem-solving abilities, attention to detail, and effective communication are soft skills that set top performers apart in this position. These skills ensure efficient remote monitoring and management of client environments, rapid issue resolution, and clear client communication, which are critical for managed services success.

What are some typical challenges faced by professionals working full-time with Datto RMM, and how can they overcome them?

Professionals using Datto RMM full-time often encounter challenges such as managing large-scale deployments, keeping up with frequent software updates, and ensuring seamless integration with other IT systems. To overcome these, it's important to stay current with Datto's training resources, collaborate closely with team members to share best practices, and leverage automation features to streamline repetitive tasks. Building strong communication with clients and internal stakeholders also helps address issues quickly, ensuring the RMM environment remains efficient and secure.

What is a Full Time Datto RMM role?

A Full Time Datto RMM role typically involves managing and monitoring IT systems using Datto's Remote Monitoring and Management (RMM) platform. Professionals in this position are responsible for deploying, configuring, and maintaining the RMM tool to support clients' IT infrastructure, automate routine tasks, and ensure system security. They may also handle troubleshooting, software patching, and reporting to optimize performance and minimize downtime. This role is essential for managed service providers (MSPs) and organizations looking to proactively manage their technology environments.

What is the difference between Full Time Datto Rmm vs Managed Service Technician?

AspectFull Time Datto RmmManaged Service Technician
CertificationsIT certifications, network managementIT certifications, troubleshooting skills
Work EnvironmentRemote or on-site, focused on RMM toolsOn-site or remote, hands-on technical support
Industry UsageIT service providers, MSPsIT support companies, MSPs

Full Time Datto Rmm specialists focus on managing and monitoring client networks using RMM tools, while Managed Service Technicians provide broader technical support and troubleshooting. Both roles require IT certifications and are common in MSP environments, but their daily tasks and focus areas differ.

More about Full Time Datto Rmm jobs
What cities are hiring for Full Time Datto Rmm jobs? Cities with the most Full Time Datto Rmm job openings:
What are the most commonly searched types of Datto Rmm jobs? The most popular types of Datto Rmm jobs are:
What job categories do people searching Full Time Datto Rmm jobs look for? The top searched job categories for Full Time Datto Rmm jobs are:
Full Time Datto Rmm jobs near you
Infographic showing various Full Time Datto Rmm job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $131,958 per year, or $63.4 per hour.

Level III Helpdesk / Jr. Systems Administrator

CyberTek MSSP, LLC

New Albany, IN • On-site

$40.10K - $54.70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

Job description

Job Type
Full-time
Description
Cybertek MSSP is seeking a Level III Helpdesk / Jr. Systems Administrator to join our growing managed services team in New Albany, Indiana. In this role, you'll be the boots-on-the-ground technical resource for a portfolio of client sites across the Louisville metro area - maintaining Microsoft-centric environments, supporting end users at remote locations, and delivering the proactive, high-quality service Cybertek clients depend on.
CORE RESPONSIBILITIES
  • Serve as the escalation point for Tier 1/2/3 helpdesk tickets across the client portfolio via PSA tooling
  • Administer and support Windows and Microsoft 365 environments across multiple client tenants
  • Travel to client sites to perform on-site support and end-user device troubleshooting
  • Administer Microsoft 365 services: Exchange Online, SharePoint, Teams, and OneDrive
  • Support hardware and software configurations and deployments
  • Assist with client onboarding, migrations, and infrastructure assessments
  • Maintain accurate client documentation in IT Glue or equivalent platform
  • Participate in on-call rotation for after-hours critical incident response
  • Contribute to automation using PowerShell for routine admin tasks and reporting

Requirements
  • 2-4 years of helpdesk or MSP support experience, with Tier 2/3 escalation ownership
  • Strong proficiency with Windows Server and Windows 10/11 administration
  • Experience with Microsoft 365 admin center and core M365 services
  • Working knowledge of Azure AD / Entra ID and hybrid identity
  • Active Directory: users, OUs, GPOs, DNS, DHCP
  • PowerShell scripting for automation and bulk tasks
  • Valid driver's license and reliable transportation for client site visits
  • Strong communication skills - comfortable working with end users of all technical levels

Preferred
  • Microsoft certifications: MS-102, AZ-104, MD-102, or equivalent
  • Experience with RMM platforms
  • Familiarity with PSA tools
  • Microsoft Intune / endpoint management experience
  • Exposure to BCDR solutions: Datto, Acronis, or Veeam
  • Networking fundamentals: VLANs, VPNs, firewall administration
  • CompTIA A+, Network+, Security+, or equivalent

COMPENSATION & BENEFITS
$40,100 - $54,700 / year (DOE • Indiana market rate)
Benefits
  • Medical, dental, and vision coverage
  • 401(k) with company match
  • PTO + paid holidays
  • Annual certification reimbursement (Microsoft, CompTIA, etc.)
  • Mileage reimbursement for field work, Work Environment
  • Home base: New Albany, IN, office with regular client site visits
  • Primary service area: Louisville metro and Southern Indiana
  • Close-knit MSP team with direct access to senior engineers
  • Fast-paced, varied work - no two client days are the same

ABOUT CYBERTEK MSSP
Cybertek MSSP is a managed security and IT services provider based in New Albany, Indiana, serving businesses across the Louisville metro region. We deliver enterprise-grade IT management, cybersecurity, and cloud services to clients who depend on us to keep their operations running. Our team is hands-on, technically sharp, and committed to doing right by every client we serve.
EQUAL OPPORTUNITY STATEMENT
Cybertek MSSP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic. We are committed to building a diverse and inclusive team.

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