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Multi-Talented MSP Help Desk Technician

Carrollton, TX · On-site

$18 - $24.25/hr

... RMM (Remote Monitoring & Management) tools to proactively support client systems • Manage endpoints via MDM platforms for both corporate and client-owned devices • Log, track, and resolve support ...

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WESTAMERICA BANK

Business Banking Officer

Turlock, CA

$70K - $71K/yr

As directed by RMM, manage problem loans to minimize risk. Communicate status and developments to RMM. * Communicate problems, successes and challenges to RMM and Credit Hub on a timely basis.

Westamerica Bank

Business Banking Officer

Turlock, CA · On-site

$70K - $71K/yr

As directed by RMM, manage problem loans to minimize risk. Communicate status and developments to RMM. * Communicate problems, successes and challenges to RMM and Credit Hub on a timely basis.

Westamerica Bank

Business Banking Officer

Santa Rosa, CA · On-site

$75K - $81K/yr

As directed by RMM, manage problem loans to minimize risk. Communicate status and developments to RMM. * Communicate problems, successes and challenges to RMM/RSM on a timely basis. * Consistently ...

Westamerica Bank

Business Banking Officer

Santa Rosa, CA · On-site

$75K - $81K/yr

As directed by RMM, manage problem loans to minimize risk. Communicate status and developments to RMM. * Communicate problems, successes and challenges to RMM/RSM on a timely basis. * Consistently ...

WESTAMERICA BANK

Business Banking Officer

Visalia, CA

$70K - $71K/yr

As directed by RMM, manage problem loans to minimize risk. Communicate status and developments to RMM. * Communicate problems, successes and challenges to RMM and Credit Hub on a timely basis.

Westamerica Bank

Business Banking Officer

Saint Helena, CA · On-site

$70K - $73K/yr

As directed by RMM, manage problem loans to minimize risk. Communicate status and developments to RMM. * Communicate problems, successes and challenges to RMM/RSM on a timely basis. * Consistently ...

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How much do rmm jobs pay per year?

As of Jun 27, 2026, the average yearly pay for rmm in the United States is $167,999.00, according to ZipRecruiter salary data. Most workers in this role earn between $124,500.00 and $202,500.00 per year, depending on experience, location, and employer.

What is an RMM job?

An RMM (Remote Monitoring and Management) job involves monitoring, maintaining, and managing IT systems remotely for businesses. Professionals in this role use RMM software to track system performance, deploy updates, troubleshoot issues, and ensure cybersecurity compliance. They work proactively to prevent technical problems, reducing downtime and improving efficiency. RMM professionals are commonly employed by managed service providers (MSPs) to support multiple clients’ IT infrastructures.

What jobs pay $10,000 a month without a degree?

In the RMM (Remote Monitoring and Management) field, high-paying roles such as experienced cybersecurity consultants, network engineers, or IT project managers can earn $10,000 or more per month without a formal degree, often relying on industry certifications, technical skills, and experience. These roles typically require expertise in network security, systems administration, and remote management tools, with some positions offering remote work arrangements.

What can you do with a degree in information management?

A degree in information management can prepare individuals for roles such as IT analyst, data manager, or systems administrator, focusing on managing and securing organizational data and information systems. It often involves skills in database management, cybersecurity, and information systems, and may require certifications like CompTIA or Cisco to enhance job prospects.

What are the typical responsibilities of an RMM Specialist on a daily basis?

RMM Specialists are responsible for monitoring client networks and systems, automating routine maintenance tasks, addressing security vulnerabilities, and responding promptly to alerts about potential issues. Each day often involves reviewing dashboards for incidents, deploying software updates, and collaborating with other IT team members to implement solutions. Frequent communication with clients may be required to address concerns or provide status updates. This role is highly dynamic and requires strong organizational and troubleshooting abilities to ensure IT environments remain secure, stable, and efficient.

What is the highest paying management job?

In the management field, executive roles such as Chief Executive Officer (CEO), Chief Operating Officer (COO), and Chief Financial Officer (CFO) tend to be the highest paying positions, often earning six or more figures annually. These roles require extensive experience, leadership skills, and often advanced degrees or certifications, and they oversee company strategy and operations.

What are the key skills and qualifications needed to thrive in the Rmm position, and why are they important?

To thrive as an RMM (Remote Monitoring and Management) Specialist, you need expertise in IT systems administration, network monitoring, and issue resolution, typically supported by relevant IT certifications such as CompTIA A+ or Microsoft certifications. Familiarity with RMM platforms like ConnectWise Automate, SolarWinds, or NinjaRMM, as well as ticketing systems, is essential. Strong analytical thinking, attention to detail, and effective communication skills help professionals excel in diagnosing issues and supporting clients remotely. These skills are crucial for maintaining seamless IT operations, proactively addressing problems, and ensuring client satisfaction in managed services environments.

What jobs make $1,000,000 a year?

Jobs that can earn $1,000,000 annually typically include high-level executive roles such as CEOs, successful entrepreneurs, and certain investment bankers or hedge fund managers. These positions often require extensive experience, advanced skills, and significant responsibility, with compensation frequently including bonuses, stock options, or profit sharing.
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What cities are hiring for Rmm jobs? Cities with the most Rmm job openings:
What states have the most Rmm jobs? States with the most job openings for Rmm jobs include:
What job categories do people searching Rmm jobs look for? The top searched job categories for Rmm jobs are:
Rmm jobs near you
Infographic showing various Rmm job openings in the United States as of June 2026, with employment types broken down into 97% Full Time, 1% Part Time, 1% Temporary, and 1% Contract. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution, with an average salary of $167,999 per year, or $80.8 per hour.
Automation & RMM Engineer (Level 2/3)

Automation & RMM Engineer (Level 2/3)

ACC TECHNICAL SERVICES

East Syracuse, NY • On-site

Full-time

Posted 10 days ago

Job description

Description:

Department: NOC Location: Syracuse, NY (Hybrid/Remote options) Reports to: NOC Leadership Type: Full-time, Exempt

About Us

ACC Technical Services is a growing MSP delivering premium IT services using modern service management, automation toolsets, and a skilled engineering team. Our style emphasizes clear outcomes, measurable service quality, and client trust.

Role Summary

We’re hiring an Automation & RMM Engineer. You will build and maintain proactive monitoring, remediation, and workflow automation across our RMM/PSA stack, integrate with third-party APIs, and deliver operational analytics in Power BI. Expect hands-on scripting (PowerShell/Python/SQL), configuration-as-code (YAML/JSON/Jinja), and Rewst workflow development aligned to NOC objectives and MSP delivery standards.

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Key Responsibilities

· RMM Monitoring & Scripts: Design, implement, and maintain monitors, policies, and remediation scripts in our RMM platform. To ensure alert fidelity, auto-ticketing, and SLA adherence. Experience with ConnectWise Automate or NinjaOne or Datto RMM or N-able required

· Workflow Automation (Rewst): Build and iterate Rewst workflows using YAML/JSON/Jinja; integrate with PSA/RMM and external systems via REST/Graph APIs; enforce input validation, error handling, and idempotent operations

· Scripting & Data Ops: Author maintainable PowerShell/Python utilities and SQL queries for configuration, ETL, reporting, and bulk operations; package and version scripts; document runbooks and rollback plans.

· Backup/DR Monitoring: Operate to checklist standards for backups—implement alerts and auto-ticketing for failures/warnings and long-running jobs; collaborate with service owners for remediation

· API Integrations: Connect RMM/PSA and security tools with vendor APIs (Microsoft Graph, SentinelOne, etc.); design secure auth, paging, rate-limit strategies; produce repeatable connectors.

· Operational Analytics: Build Power BI dashboards and data models to visualize service performance (uptime, SLAs, ticket flow, automation impact/ROI) for NOC leadership and client-facing reporting.

· Service Delivery & NOC Cadence: Contribute to NOC boards, stand-ups, and weekly ops reviews; track KPIs; drive process improvements in accordance with our NOC Manager charter.

· Documentation & Standards: Produce clear SOPs/runbooks; follow internal style from existing role descriptions and operations playbooks.

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Required Skills & Experience

· Scripting: Proficiency in PowerShell or Python; working SQL (T-SQL or PostgreSQL) for queries, views, and basic ETL.

· IaC / Templates: YAML, JSON, and Jinja for workflow definitions, payloads, and templating.

· RMM Expertise: Monitor/policy design and remediation scripting in any top RMM (Automate, NinjaOne, Datto RMM, N-able).

· API Integrations: RESTful API experience (auth flows, pagination, webhooks); familiarity with Microsoft Graph is a plus.

· Rewst: Hands-on experience building production workflows; debugging, logging, and versioning within Rewst.

· Power BI: Data modeling, DAX, and publishing secure reports/dashboards for operations and client stakeholders.

· MSP Foundations: Ticketing/PSA practices, SLAs, change control, and documentation consistent with our internal job description style.---

Requirements:

· Background in IT Services/MSP environments with NOC exposure

· Experience with ConnectWise Manage/Automate, Rewst, Cisco Umbrella, Duo SentinelOne, and backup platforms (Veeam/Datto/Slide)

· Familiarity with M365/Azure administration, Microsoft Graph permissions, and service health telemetry

· Unit testing for scripts/workflows; CI/CD for automation artifacts; secure secrets handling.

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