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Rmm Jobs (NOW HIRING)

Axiom

Tier 1 Support Technician

$22 - $30.25/hr

The ideal candidate has experience working in a Managed Service Provider (MSP) environment and is comfortable using industry-standard RMM and PSA platforms. Responsibilities * Configure, deploy, and ...

Signalbase Inc

Be Seen First

Helpdesk Support / Technical Services Associate - L1/L2

Melville, NY · On-site

$50K - $70K/yr

Deploy and monitor endpoints via Datto RMM. * Contribute to IT documentation, diagrams, and process development. * Assist with Cybersecurity services, i.e. Phishing, Vulnerability Scans, Penetration ...

Signalbase Inc

Be Seen First

Helpdesk Support / Technical Services Associate - L1/L2

Melville, NY · On-site

$50K - $70K/yr

Deploy and monitor endpoints via Datto RMM. * Contribute to IT documentation, diagrams, and process development. * Assist with Cybersecurity services, i.e. Phishing, Vulnerability Scans, Penetration ...

WESTAMERICA BANK

Business Banking Officer

Sonoma, CA

$76K - $81K/yr

As directed by RMM, manage problem loans to minimize risk. Communicate status and developments to RMM. * Communicate problems, successes and challenges to RMM and Credit Hub on a timely basis.

Westamerica Bank

Business Banking Officer

Sonoma, CA · On-site

$76K - $81K/yr

As directed by RMM, manage problem loans to minimize risk. Communicate status and developments to RMM. * Communicate problems, successes and challenges to RMM and Credit Hub on a timely basis.

viLogics

Systems Administrator

Naples, FL · On-site

Utilize RMM tools (preferably Kaseya) to proactively monitor, manage, and resolve IT issues. * Perform system backups, recovery operations, and general maintenance to maximize uptime and efficiency.

Westamerica Bank

Business Banking Officer

Fairfield, CA · On-site

$70K - $73K/yr

As directed by RMM, manage problem loans to minimize risk. Communicate status and developments to RMM. * Communicate problems, successes and challenges to RMM and Credit Hub on a timely basis.

WESTAMERICA BANK

Business Banking Officer

Fairfield, CA · On-site

$70K - $73K/yr

As directed by RMM, manage problem loans to minimize risk. Communicate status and developments to RMM. * Communicate problems, successes and challenges to RMM and Credit Hub on a timely basis.

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Rmm information

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$114.5K

$168K

$238K

How much do rmm jobs pay per year?

As of Aug 7, 2026, the average yearly pay for rmm in the United States is $167,999.00, according to ZipRecruiter salary data. Most workers in this role earn between $124,500.00 and $202,500.00 per year, depending on experience, location, and employer.

What is an RMM?

An RMM (Remote Monitoring and Management) job involves monitoring, maintaining, and managing IT systems remotely for businesses. Professionals in this role use RMM software to track system performance, deploy updates, troubleshoot issues, and ensure cybersecurity compliance. They work proactively to prevent technical problems, reducing downtime and improving efficiency. RMM professionals are commonly employed by managed service providers (MSPs) to support multiple clients’ IT infrastructures.

What are the typical responsibilities of an RMM specialist on a daily basis?

RMM Specialists are responsible for monitoring client networks and systems, automating routine maintenance tasks, addressing security vulnerabilities, and responding promptly to alerts about potential issues. Each day often involves reviewing dashboards for incidents, deploying software updates, and collaborating with other IT team members to implement solutions. Frequent communication with clients may be required to address concerns or provide status updates. This role is highly dynamic and requires strong organizational and troubleshooting abilities to ensure IT environments remain secure, stable, and efficient.

What are the key skills and qualifications needed to thrive in the RMM position, and why are they important?

To thrive as an RMM (Remote Monitoring and Management) Specialist, you need expertise in IT systems administration, network monitoring, and issue resolution, typically supported by relevant IT certifications such as CompTIA A+ or Microsoft certifications. Familiarity with RMM platforms like ConnectWise Automate, SolarWinds, or NinjaRMM, as well as ticketing systems, is essential. Strong analytical thinking, attention to detail, and effective communication skills help professionals excel in diagnosing issues and supporting clients remotely. These skills are crucial for maintaining seamless IT operations, proactively addressing problems, and ensuring client satisfaction in managed services environments.

More about Rmm jobs
What cities are hiring for Rmm jobs? Cities with the most Rmm job openings:
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Rmm jobs near you
Infographic showing various Rmm job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $167,999 per year, or $80.8 per hour.

Automation & RMM Engineer (Level 2/3)

ACC TECHNICAL SERVICES

East Syracuse, NY • On-site

Full-time

Re-posted 21 days ago

Job description

Description:

Department: NOC Location: Syracuse, NY (Hybrid/Remote options) Reports to: NOC Leadership Type: Full-time, Exempt

About Us

ACC Technical Services is a growing MSP delivering premium IT services using modern service management, automation toolsets, and a skilled engineering team. Our style emphasizes clear outcomes, measurable service quality, and client trust.

Role Summary

We’re hiring an Automation & RMM Engineer. You will build and maintain proactive monitoring, remediation, and workflow automation across our RMM/PSA stack, integrate with third-party APIs, and deliver operational analytics in Power BI. Expect hands-on scripting (PowerShell/Python/SQL), configuration-as-code (YAML/JSON/Jinja), and Rewst workflow development aligned to NOC objectives and MSP delivery standards.

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Key Responsibilities

· RMM Monitoring & Scripts: Design, implement, and maintain monitors, policies, and remediation scripts in our RMM platform. To ensure alert fidelity, auto-ticketing, and SLA adherence. Experience with ConnectWise Automate or NinjaOne or Datto RMM or N-able required

· Workflow Automation (Rewst): Build and iterate Rewst workflows using YAML/JSON/Jinja; integrate with PSA/RMM and external systems via REST/Graph APIs; enforce input validation, error handling, and idempotent operations

· Scripting & Data Ops: Author maintainable PowerShell/Python utilities and SQL queries for configuration, ETL, reporting, and bulk operations; package and version scripts; document runbooks and rollback plans.

· Backup/DR Monitoring: Operate to checklist standards for backups—implement alerts and auto-ticketing for failures/warnings and long-running jobs; collaborate with service owners for remediation

· API Integrations: Connect RMM/PSA and security tools with vendor APIs (Microsoft Graph, SentinelOne, etc.); design secure auth, paging, rate-limit strategies; produce repeatable connectors.

· Operational Analytics: Build Power BI dashboards and data models to visualize service performance (uptime, SLAs, ticket flow, automation impact/ROI) for NOC leadership and client-facing reporting.

· Service Delivery & NOC Cadence: Contribute to NOC boards, stand-ups, and weekly ops reviews; track KPIs; drive process improvements in accordance with our NOC Manager charter.

· Documentation & Standards: Produce clear SOPs/runbooks; follow internal style from existing role descriptions and operations playbooks.

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Required Skills & Experience

· Scripting: Proficiency in PowerShell or Python; working SQL (T-SQL or PostgreSQL) for queries, views, and basic ETL.

· IaC / Templates: YAML, JSON, and Jinja for workflow definitions, payloads, and templating.

· RMM Expertise: Monitor/policy design and remediation scripting in any top RMM (Automate, NinjaOne, Datto RMM, N-able).

· API Integrations: RESTful API experience (auth flows, pagination, webhooks); familiarity with Microsoft Graph is a plus.

· Rewst: Hands-on experience building production workflows; debugging, logging, and versioning within Rewst.

· Power BI: Data modeling, DAX, and publishing secure reports/dashboards for operations and client stakeholders.

· MSP Foundations: Ticketing/PSA practices, SLAs, change control, and documentation consistent with our internal job description style.---

Requirements:

· Background in IT Services/MSP environments with NOC exposure

· Experience with ConnectWise Manage/Automate, Rewst, Cisco Umbrella, Duo SentinelOne, and backup platforms (Veeam/Datto/Slide)

· Familiarity with M365/Azure administration, Microsoft Graph permissions, and service health telemetry

· Unit testing for scripts/workflows; CI/CD for automation artifacts; secure secrets handling.

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