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Rmm Jobs in Texas (NOW HIRING)

Viyu Network Solutions

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Technology Support Team

Richardson, TX · On-site

$45K - $65K/yr

Experience with RMM/PSA platforms * Familiarity with Active Directory and Azure AD * Awareness of cybersecurity best practices * Valid driver's license and reliable transportation for occasional ...

Future Secure AI

IT Support Engineer

Austin, TX · Remote

Own our remote monitoring and management (RMM) tool rollout and day-to-day operation, the decision between TeamViewer One and NinjaOne is still being finalized * Own the migration to 1Password, our ...

Certex USA, Inc

IT Systems Analyst II

Houston, TX · On-site

$75K - $85K/yr

Manage endpoint deployment, imaging, and policy enforcement via NinjaOne RMM. * Support network infrastructure - SonicWall firewalls, Cambium wireless, and branch connectivity troubleshooting ...

Certex USA Inc

IT Systems Analyst II

Houston, TX · On-site

$75K - $85K/yr

Manage endpoint deployment, imaging, and policy enforcement via NinjaOne RMM. * Support network infrastructure - SonicWall firewalls, Cambium wireless, and branch connectivity troubleshooting ...

Certex USA LLC

IT Systems Analyst II

Houston, TX · On-site

$75K - $85K/yr

Manage endpoint deployment, imaging, and policy enforcement via NinjaOne RMM. * Support network infrastructure - SonicWall firewalls, Cambium wireless, and branch connectivity troubleshooting ...

Persona AI

IT Support Specialist

Houston, TX · On-site

NinjaOne (RMM - Mac + Windows), Microsoft Intune (Windows MDM), Apple Business Manager, and Autopilot for device management; CrowdStrike Falcon, security baselines, and FileVault/BitLocker for ...

Future Secure AI

IT Support Engineer

Austin, TX · On-site

Own our remote monitoring and management (RMM) tool rollout and day-to-day operation, the decision between TeamViewer One and NinjaOne is still being finalized * Own the migration to 1Password, our ...

Axxys Technologies, Inc.

Support Specialist

Plano, TX · On-site

Document appropriate information in the PSA/RMM tools and documentation systems utilized by Axxys Technologies. Also provide oversight for existing information that is documented for clients. If ...

Axxys Technologies, Inc.

Support Specialist

Plano, TX · Remote

Document appropriate information in the PSA/RMM tools and documentation systems utilized by Axxys Technologies. Also provide oversight for existing information that is documented for clients. If ...

PBK

IT Support Analyst I

Houston, TX · On-site

Monitor and resolve hardware and software issues through event logs and INC RMM toolset. * Provide installation, troubleshooting, and guidance for PBK approved applications and software. * Provide ...

PBK

IT Support Analyst I

Houston, TX · On-site

Monitor and resolve hardware and software issues through event logs and INC RMM toolset. * Provide installation, troubleshooting, and guidance for PBK approved applications and software. * Provide ...

Trusted Cyber

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Tier 1 I.T. Technician

Plano, TX · On-site

$25 - $35/hr

Apply Windows updates and patches via RMM * Perform basic hardware diagnostics using S.M.A.R.T. tools and vendor utilities Documentation & Ticketing * Log all support activities accurately and ...

TeamLogic IT

MSP Level 3 Technician

Richardson, TX · On-site

$70K - $90K/yr

RMM & Ticketing Systems: Hands-on experience with Remote Monitoring and Management (RMM) tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk. * Documentation ...

MSP - IT

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Level 3 Technician (MSP)

Houston, TX · On-site

$65K - $85K/yr

RMM & Ticketing Systems: Hands-on experience with Remote Monitoring and Management (RMM) tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk. * Documentation ...

TeamLogic IT

MSP Level 1 Technician

Austin, TX · On-site

Familiarity with RMM tools like NinjaRMM or similar platforms. * Experience with Ticketing Systems: Knowledge of ticketing systems such as Autotask PSA, ServiceNow, Zendesk, or similar.

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Rmm information

What is an RMM?

An RMM (Remote Monitoring and Management) job involves monitoring, maintaining, and managing IT systems remotely for businesses. Professionals in this role use RMM software to track system performance, deploy updates, troubleshoot issues, and ensure cybersecurity compliance. They work proactively to prevent technical problems, reducing downtime and improving efficiency. RMM professionals are commonly employed by managed service providers (MSPs) to support multiple clients’ IT infrastructures.

What are the typical responsibilities of an RMM specialist on a daily basis?

RMM Specialists are responsible for monitoring client networks and systems, automating routine maintenance tasks, addressing security vulnerabilities, and responding promptly to alerts about potential issues. Each day often involves reviewing dashboards for incidents, deploying software updates, and collaborating with other IT team members to implement solutions. Frequent communication with clients may be required to address concerns or provide status updates. This role is highly dynamic and requires strong organizational and troubleshooting abilities to ensure IT environments remain secure, stable, and efficient.

What are the key skills and qualifications needed to thrive in the RMM position, and why are they important?

To thrive as an RMM (Remote Monitoring and Management) Specialist, you need expertise in IT systems administration, network monitoring, and issue resolution, typically supported by relevant IT certifications such as CompTIA A+ or Microsoft certifications. Familiarity with RMM platforms like ConnectWise Automate, SolarWinds, or NinjaRMM, as well as ticketing systems, is essential. Strong analytical thinking, attention to detail, and effective communication skills help professionals excel in diagnosing issues and supporting clients remotely. These skills are crucial for maintaining seamless IT operations, proactively addressing problems, and ensuring client satisfaction in managed services environments.

What are popular job titles related to Rmm jobs in Texas?

For Rmm jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Rmm jobs in Texas look for?

The top searched job categories for Rmm jobs in Texas are:

Rmm jobs near you
Infographic showing various Rmm job openings in Texas as of August 2026, with employment types broken down into 96% Full Time, 2% Part Time, and 2% Contract. Highlights an 79% Physical, 4% Hybrid, and 17% Remote job distribution.

Technology Support Team

Viyu Network Solutions

Richardson, TX • On-site

$45K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

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Job description

Support Technician – Managed Service Provider (MSP)

Location: Richardson, TX (Serving DFW Metroplex)
Employment Type: Full-Time


Role Overview


The Support Technician provides technical assistance to clients across diverse environments. This role requires strong troubleshooting skills, clear communication, and the ability to manage multiple tasks in a fast‐paced MSP setting.


Key Responsibilities


  • Deliver remote and onsite technical support for client systems
  • Diagnose and resolve issues involving desktops, laptops, networks, printers, and cloud services
  • Manage and document support tickets with accuracy and professionalism
  • Assist with new user, device, and client on-boarding
  • Monitor and maintain systems using RMM tools
  • Support Microsoft 365, Azure AD, and common business applications
  • Escalate advanced issues to senior engineering staff when appropriate
  • Build and maintain positive client relationships through reliable service



Qualifications


  • 1–3 years of IT support experience (MSP experience preferred)
  • Strong knowledge of Windows operating systems and Microsoft 365
  • Understanding of basic networking concepts (DNS, DHCP, firewalls, VPNs)
  • Experience with RMM/PSA platforms
  • Familiarity with Active Directory and Azure AD
  • Awareness of cybersecurity best practices
  • Valid driver’s license and reliable transportation for occasional onsite visits


Core Competencies


  • Professional communication and customer service skills
  • Strong problem‐solving abilities and attention to detail
  • Ability to prioritize tasks and manage time effectively
  • Comfortable working independently and within a team
  • Adaptability in a dynamic, multi‐client environment


What We Offer


  • Professional development and certification opportunities
  • Supportive team environment with room for growth
  • Competitive compensation and benefits package
  • Exposure to a wide range of technologies and client environments


Certification(s) and/or Experience in any of these areas are a plus:


- Help Desk - Service Desk - Tech Support - Desktop Support - Customer Service - A+ Certification - ConnectWise - LabTech - VMWare - Meraki - Office 365 - Active Directory - Microsoft Windows Server - Webroot - VPN - Outlook - VLAN - WAN - DHCP - SNMP - SQL - TCP/IP - DNS - CCNA - MAC OS - Virtualization - MSP - MCP - Backup - Cisco - Remote Desktop - RDP - ThinClient - VDI - VoIP - Power Shell - Cat5e/Cat6

Company Description

Viyu Network Solutions is a technology service provider built to give small and mid-sized businesses enterprise-grade IT without enterprise-grade complexity. We combine a privately-owned public cloud platform, a full managed services practice, and strong value-added reseller relationships to deliver complete technology solutions under one roof.