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Rmm Jobs in Arizona (NOW HIRING)

K2 Staffing

Help Desk Support Level II Technician

Tempe, AZ

$19.25 - $25.75/hr

Utilize remote monitoring and management (RMM) tools to identify and resolve technical issues. * Document troubleshooting steps, resolutions, and client interactions within the PSA system. * Assist ...

Corsica Technologies, LLC

NOC Analyst

Scottsdale, AZ · On-site

Primary Responsibilities: - Monitor and work on tickets generated by Datto RMM, N-central, Azure Monitor, HCO/Orion, Meraki, backup platforms, and other monitoring tools. - Review alerts, validate ...

Unio Digital

Tier III Service Desk Engineer

Tucson, AZ · On-site +1

RMM - Intune / Immybot * Networking - Meraki * Email/Calendar/Voice/AD - Microsoft 365 * Security Cameras - Rhombus / Avigilon * Door Access - Avigilon Qualification * 6+ years of experience ...

Unio Digital

Tier II Service Desk Engineer

Tucson, AZ · On-site

RMM Intune / Immybot * Networking Meraki * Email/Calendar/Voice/AD Microsoft 365 * Security Cameras Rhombus * Door Access Avigilon Alta Qualification * 4+ years of experience in an IT service desk ...

TeamLogic IT

MSP Level 2 Technician

Scottsdale, AZ · On-site

Implement and maintain automation using PowerShell, Intune, GPO, and RMM tools to streamline server and endpoint management. * Security Management: Implement and manage security solutions, conduct ...

Palmetto Technology Group

IT Service Manager

Tucson, AZ · On-site

Implement and manage tools and systems (e.g., PSA and RMM platforms) to enhance operations * Ensure compliance with industry standards, security protocols, and regulatory requirements. * Collaborate ...

Courser

IT Service Manager

Tucson, AZ · On-site

Implement and manage tools and systems (e.g., PSA and RMM platforms) to enhance operations * Ensure compliance with industry standards, security protocols, and regulatory requirements. * Collaborate ...

365 Managed IT

Level 3 Support Technician

Tempe, AZ · On-site

$21 - $28.75/hr

... RMM tools • Valid driver's license • Reliable transportation including insurance • Pass background check Preferred : • Preferred but not required advanced certifications (e.g., MCSE, CCNA ...

Palmetto Technology Group

Service Manager

Tucson, AZ · On-site

... and RMM platforms) to enhance operations. • Ensure compliance with industry standards, security protocols, and regulatory requirements. • Collaborate with senior leadership to define and ...

Courser

Service Manager

Tucson, AZ · On-site

... RMM platforms) to enhance operations. · Ensure compliance with industry standards, security protocols, and regulatory requirements. · Collaborate with senior leadership to define and implement ...

K2 Staffing

IT Help Desk Engineer Level III

Phoenix, AZ · On-site

Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise. * Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise. * Ability ...

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Rmm information

See Arizona salary details

$106.7K

$156.6K

$221.8K

How much do rmm jobs pay per year?

As of Aug 28, 2026, the average yearly pay for rmm in Arizona is $156,557.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,000.00 and $188,700.00 per year, depending on experience, location, and employer.

What is an RMM?

An RMM (Remote Monitoring and Management) job involves monitoring, maintaining, and managing IT systems remotely for businesses. Professionals in this role use RMM software to track system performance, deploy updates, troubleshoot issues, and ensure cybersecurity compliance. They work proactively to prevent technical problems, reducing downtime and improving efficiency. RMM professionals are commonly employed by managed service providers (MSPs) to support multiple clients’ IT infrastructures.

What are the typical responsibilities of an RMM specialist on a daily basis?

RMM Specialists are responsible for monitoring client networks and systems, automating routine maintenance tasks, addressing security vulnerabilities, and responding promptly to alerts about potential issues. Each day often involves reviewing dashboards for incidents, deploying software updates, and collaborating with other IT team members to implement solutions. Frequent communication with clients may be required to address concerns or provide status updates. This role is highly dynamic and requires strong organizational and troubleshooting abilities to ensure IT environments remain secure, stable, and efficient.

What are the key skills and qualifications needed to thrive in the RMM position, and why are they important?

To thrive as an RMM (Remote Monitoring and Management) Specialist, you need expertise in IT systems administration, network monitoring, and issue resolution, typically supported by relevant IT certifications such as CompTIA A+ or Microsoft certifications. Familiarity with RMM platforms like ConnectWise Automate, SolarWinds, or NinjaRMM, as well as ticketing systems, is essential. Strong analytical thinking, attention to detail, and effective communication skills help professionals excel in diagnosing issues and supporting clients remotely. These skills are crucial for maintaining seamless IT operations, proactively addressing problems, and ensuring client satisfaction in managed services environments.

What are popular job titles related to Rmm jobs in Arizona?

For Rmm jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Rmm jobs in Arizona look for?

The top searched job categories for Rmm jobs in Arizona are:

Rmm jobs near you
Infographic showing various Rmm job openings in Arizona as of August 2026, with employment types broken down into 94% Full Time, 2% Part Time, 2% Temporary, and 2% Contract. Highlights an 79% Physical, 4% Hybrid, and 17% Remote job distribution, with an average salary of $156,557 per year, or $75.3 per hour.

Help Desk Support Level II Technician

K2 Staffing

Tempe, AZ

$19.25 - $25.75/hr

Full-time

Re-posted yesterday

Job description

Summary

Our client is a growing Managed Service Provider (MSP) in the Tempe, AZ area and is seeking an experienced Help Desk Support Level II Technician to join their technical support team. This role is responsible for providing exceptional IT support to a diverse client base by troubleshooting hardware, software, server, network, and cloud-related issues while delivering outstanding customer service.

The ideal candidate has prior MSP experience, is comfortable working in a fast-paced, ticket-driven environment, and has strong experience supporting Microsoft environments, networking infrastructure, and end-user technologies. This is an excellent opportunity for a motivated IT professional who enjoys solving technical challenges and working directly with clients.

Duties & Responsibilities

End User Support & Service Desk

  • Provide technical support to end users via phone, email, remote support tools, and service desk ticketing systems.
  • Troubleshoot and resolve desktop, laptop, printer, mobile device, software, and peripheral issues.
  • Provision, configure, and deploy workstations, user accounts, and equipment for new hires.
  • Prioritize and manage support requests to ensure service level agreements (SLAs) are consistently met.
  • Escalate complex technical issues when appropriate while maintaining ownership of the support process.
  • Deliver excellent customer service and communicate technical information clearly to non-technical users.

Systems & Server Administration

  • Administer and support Windows Server environments, including Active Directory, Group Policy, DNS, DHCP, and File & Print Services.
  • Support Microsoft 365, Exchange, and related cloud services.
  • Perform user administration, password resets, account provisioning, and permissions management.
  • Install, configure, and maintain antivirus and endpoint security solutions.
  • Assist with server maintenance, updates, monitoring, and troubleshooting.

Network & Infrastructure Support

  • Troubleshoot and support network infrastructure including switches, routers, wireless networks, and firewalls.
  • Assist with network configuration, monitoring, maintenance, and performance optimization.
  • Support cloud computing environments and hybrid infrastructure solutions.
  • Configure and support VoIP phone systems and related telecommunications technologies.
  • Monitor system alerts and proactively respond to potential issues.

Technical Operations

  • Utilize remote monitoring and management (RMM) tools to identify and resolve technical issues.
  • Document troubleshooting steps, resolutions, and client interactions within the PSA system.
  • Assist with project work, system upgrades, migrations, and technology implementations.
  • Maintain accurate documentation of client environments and technical procedures.
  • Stay current with emerging technologies and recommend improvements where appropriate.
Qualifications & Requirements

Required Experience

  • Minimum of 4 years of hands-on IT support experience in a professional environment.
  • Previous experience supporting Windows desktop and server environments.
  • Experience troubleshooting networking, Microsoft technologies, and end-user systems.
  • Experience working in a client-facing technical support role.
  • Previous experience working for a Managed Service Provider (MSP) is highly preferred.

Technical Skills

  • Strong knowledge of Windows Server administration.
  • Experience with Active Directory, DNS, DHCP, Group Policy, and File & Print Services.
  • Experience supporting Microsoft 365 and Microsoft Exchange.
  • Familiarity with networking concepts including switches, routers, firewalls, VPNs, and wireless networking.
  • Experience with Remote Monitoring & Management (RMM) tools and PSA/ticketing systems such as ConnectWise RMM and Autotask is a plus.
  • Experience configuring and supporting VoIP solutions.
  • Strong understanding of workstation deployment, endpoint security, and troubleshooting.

Professional Skills

  • Excellent troubleshooting and analytical skills.
  • Strong verbal and written communication skills with the ability to interact professionally with clients.
  • Outstanding customer service and relationship-building abilities.
  • Strong organizational and time management skills.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Self-motivated, dependable, and able to work both independently and collaboratively within a team.

Preferred Qualifications

  • Previous MSP experience.
  • CompTIA A+, Network+, or Security+ certifications.
  • Microsoft certifications (MCSA, MCSE, Microsoft Certified Professional, or equivalent).
  • Cisco certifications such as CCNA are a plus.
  • Experience with cloud technologies, virtualization, and business productivity solutions.


Employment Type: Full time Location: Tempe, AZ