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Customer Success Advisor Jobs (NOW HIRING)

Customer Success Advisor - Logistics & Transportation Solutions Location: 12770 Coit Rd Dallas Texas, 75251 (In Office) About MW Logistics: MW Logistics is an award-winning, privately held third ...

Customer Success Advisor Are you a Dutch speaker with a passion for technology and customer care? Become a Customer Success Advisor for one of the world's most innovative tech companies! This role ...

$72K - $128K/yr

Position Overview As a Customer Success Advisor you'll collaborate with Account teams, Channel Partners, and Sales Representatives to help customers fully realize the value of their Autodesk ...

Customer Success Advisor, AEC

Denver, CO · On-site

$72K - $128K/yr

Position Overview As a Customer Success Advisor you'll collaborate with Account teams, Channel Partners, and Sales Representatives to help customers fully realize the value of their Autodesk ...

Position Overview As a Customer Success Advisor you'll collaborate with Account teams, Channel Partners, and Sales Representatives to help customers fully realize the value of their Autodesk ...

Background & Experience: * 1+ years of experience in customer success, coaching, or a people-focused role. * Next-level communication skills -- you listen deeply, speak clearly, and connect genuinely.

Background & Experience: * 1+ years of experience in customer success, coaching, or a people-focused role. * Next-level communication skills - you listen deeply, speak clearly, and connect genuinely.

Background & Experience: * 1+ years of experience in customer success, coaching, or a people-focused role. * Next-level communication skills - you listen deeply, speak clearly, and connect genuinely.

Senior Customer Success Advisor HME has been creating innovative products for the drive-thru and pro-audio industries since 1971. From the very beginning, we've known these solutions would never have ...

Build trusted advisor relationships with decision-makers and stakeholders * Meet with building ... customer success, account management, or B2B customer-facing roles (construction, roofing, or ...

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This is a non-sales, customer care role - no upselling, no cold calling, just great service ... A company that values loyalty, growth, and your success * Be a part of a team that's recognized ...

We are currently recruiting for a Senior Customer Success Advisor. What you will do in this position: * Leads the day-to-day "HME Experience" for assigned account base. * Builds relationships with ...

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Customer Success Advocate

Dallas, TX · On-site

$50K - $57K/yr

Customer Success Advisor - Logistics & Transportation Solutions Location: 12770 Coit Road, Dallas, TX 75251 (In-Office) About MW Logistics MW Logistics is an award-winning, privately held third-party ...

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Customer Success Advisor information

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How much do customer success advisor jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for customer success advisor in the United States is $20.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $23.80 per hour, depending on experience, location, and employer.

What is a Customer Success Advisor?

A Customer Success Advisor is a professional who helps customers achieve their goals by providing ongoing support, guidance, and education about a company's products or services. Their main objective is to ensure customers have a positive experience, maximize the value they receive, and maintain long-term relationships. They often work closely with sales, support, and product teams to address customer needs and proactively resolve any issues that arise. Customer Success Advisors play a crucial role in reducing customer churn and driving customer satisfaction.

What is the difference between Customer Success Advisor vs Customer Support Specialist?

AspectCustomer Success AdvisorCustomer Support Specialist
Primary FocusProactively ensures customer satisfaction and long-term successReactively resolves customer issues and technical problems
Work EnvironmentCustomer success teams, account management, ongoing client engagementHelp desks, technical support centers, troubleshooting
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Common UsageSubscription services, SaaS companies, B2B industriesTech companies, software providers, hardware support

While both roles involve assisting customers, a Customer Success Advisor focuses on building relationships and ensuring long-term satisfaction, whereas a Customer Support Specialist primarily addresses immediate technical issues. Understanding these differences helps in choosing the right career path or job search focus.

How does a Customer Success Advisor typically collaborate with other departments to ensure client satisfaction?

Customer Success Advisors work closely with teams such as Sales, Product, and Support to understand client needs and resolve issues efficiently. They often relay customer feedback to product teams to inform improvements and coordinate with sales to identify upsell or renewal opportunities. Regular communication and cross-functional meetings are common, ensuring all departments are aligned in delivering a positive customer experience. This collaborative approach is key to proactively addressing challenges and fostering strong client relationships.

What are the key skills and qualifications needed to thrive as a Customer Success Advisor, and why are they important?

To excel as a Customer Success Advisor, you need strong communication skills, a customer-focused mindset, and experience in account management or support roles, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and certifications in customer success practices, are commonly required. Outstanding problem-solving abilities, empathy, and adaptability help you build rapport and manage challenging situations. These skills are essential for driving customer satisfaction, retention, and long-term business growth.
More about Customer Success Advisor jobs
What cities are hiring for Customer Success Advisor jobs? Cities with the most Customer Success Advisor job openings:
What states have the most Customer Success Advisor jobs? States with the most job openings for Customer Success Advisor jobs include:
Infographic showing various Customer Success Advisor job openings in the United States as of June 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 68% Physical, 4% Hybrid, and 28% Remote job distribution, with an average salary of $43,138 per year, or $20.7 per hour.
Customer Success Advisor, Design & Manufacturing

Customer Success Advisor, Design & Manufacturing

Autodesk

Remote

Other

Posted 13 days ago


Autodesk rating

9.5

Company rating: 9.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

6th of 202 rated software companies


Job description

Customer Success Advisor

In the Customer Success organization, creating impactful experiences for our customers is our most important goal. We believe in a consistent, complete cycle of customer success that supports improved revenue and sustainable company growth. As we continue our business model transformation, driving continuous adoption of our technology is key to long-term customer value and partnership.

Position Overview

As a Customer Success Advisor you'll collaborate with Account teams, Channel Partners, and Sales Representatives to help customers fully realize the value of their Autodesk solutions. Your strong business acumen, curiosity mindset, and ability to quickly identify customer needs will allow you to create impactful experiences across the customer journey—while also shaping internal best practices.

Our Customer Success team is a collaborative, driven, global organization devoted to providing world-class experiences for our customers. We're dedicated to helping our customers be successful with their Autodesk solutions so that they achieve their business goals, and we earn their loyalty. As a team member, you'll be empowered to challenge the status quo, lead through influence, and shape how we scale success.

Responsibilities
  • Build strong customer relationships through proactive outreach and engagement to align product capabilities with customer objectives
  • Establish and execute advanced onboarding and adoption strategies to increase customer value and product usage
  • Identify and engage at-risk accounts by using strong discovery and consultative skills to remove risk and realign them to success
  • Collaborate cross-functionally with Sales, Channel Partners, Support, and Services to drive customer milestones
  • Deliver a high-quality experience that deepens customer satisfaction and loyalty
  • Uncover and act on opportunities to expand customer relationship through value discovery and strategic conversations
Minimum Qualifications
  • 4–7 years in Customer Success, Account Management, or a related customer-facing role
  • Proven track record of working independently while driving measurable impact
  • Experience navigating complex, cross-functional collaboration with internal and external stakeholders
  • Proficiency in Salesforce or similar CRM systems
  • Experience with SaaS, cloud-based software, or subscription business models
  • Familiarity with Autodesk customer industries (AEC, MFG, M&E)

If this sounds like you—even if you don't meet every qualification—please consider applying. We value growth mindsets and potential just as much as experience.

Target Pay Range for this Position Denver CO: TBD


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About Autodesk

Sourced by ZipRecruiter

Autodesk is changing how the world is designed and made. Our technology spans architecture, engineering, construction, product design, manufacturing, media, and entertainment, empowering innovators everywhere to solve challenges big and small. From greener buildings to smarter products to more mesmerizing blockbusters, Autodesk software helps our customers to design and make a better world for all. For more information visit autodesk.com or follow @autodesk.

Industry

Software development

Company size

10,000+ Employees

Headquarters location

San Rafael, CA, US

Year founded

1982