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Customer Success Advisor Jobs (NOW HIRING)

Autodesk

$72K - $128K/yr

Job Requisition ID # 26WD97720 Customer Success Advisor In the Customer Success organization, creatingimpactfulexperiences for our customers is our most important goal. We believe in a consistent ...

Boundless Learning

Student Success Advisor

Chandler, AZ · On-site

At Boundless Learning we are empowering our customers to deliver exceptional experiences that ... Our Student Success Advisors have the highly rewarding experience of becoming an extension of the ...

Boundless Learning

Student Success Advisor

Orlando, FL · On-site

At Boundless Learning we are empowering our customers to deliver exceptional experiences that ... Our Student Success Advisors have the highly rewarding experience of becoming an extension of the ...

160 Driving Academy

Student Success Advisor

Rochester, MN

$25 - $27.50/hr

At 160 Driving Academy, we are hiring Student Success Advisors to support students from the time ... Strong customer service and communication skills. * Ability to manage a student caseload and follow ...

New

160 Driving Academy

Student Success Advisor

Rochester, MN · On-site

$25 - $27.50/hr

At 160 Driving Academy, we are hiring Student Success Advisors to support students from the time ... Strong customer service and communication skills. * Ability to manage a student caseload and follow ...

New

160 Driving Academy

Student Success Advisor

Freeport, IL · On-site

$25 - $27.50/hr

At 160 Driving Academy, we are hiring Student Success Advisors to support students from the time ... Strong customer service and communication skills. * Ability to manage a student caseload and follow ...

160 Driving Academy

Student Success Advisor

Suffern, NY

$25 - $27.50/hr

As a Student Success Advisor, you take the handoff the moment a student pays tuition and you walk ... Strong customer service and communication skills. * Ability to manage a student caseload and follow ...

160 Driving Academy

Student Success Advisor

Roseville, MI · On-site

$25 - $27.50/hr

As a Student Success Advisor, you take the handoff the moment a student pays tuition and you walk ... Strong customer service and communication skills. * Ability to manage a student caseload and follow ...

160 Driving Academy

Student Success Advisor

Montgomery, IL · On-site

$25 - $27.50/hr

As a Student Success Advisor, you take the handoff the moment a student pays tuition and you walk ... Strong customer service and communication skills. * Ability to manage a student caseload and follow ...

160 Driving Academy

Student Success Advisor

Lafayette, IN · On-site

$25 - $27.50/hr

As a Student Success Advisor, you take the handoff the moment a student pays tuition and you walk ... Strong customer service and communication skills. * Ability to manage a student caseload and follow ...

160 Driving Academy

Student Success Advisor

Concord, NH

$25 - $27.50/hr

As a Student Success Advisor, you take the handoff the moment a student pays tuition and you walk ... Strong customer service and communication skills. * Ability to manage a student caseload and follow ...

160 Driving Academy

Student Success Advisor

Lincroft, NJ · On-site

$25 - $27.50/hr

As a Student Success Advisor, you take the handoff the moment a student pays tuition and you walk ... Strong customer service and communication skills. * Ability to manage a student caseload and follow ...

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Customer Success Advisor information

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How much do customer success advisor jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for customer success advisor in the United States is $20.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $23.80 per hour, depending on experience, location, and employer.

What is a Customer Success Advisor?

A Customer Success Advisor is a professional who helps customers achieve their goals by providing ongoing support, guidance, and education about a company's products or services. Their main objective is to ensure customers have a positive experience, maximize the value they receive, and maintain long-term relationships. They often work closely with sales, support, and product teams to address customer needs and proactively resolve any issues that arise. Customer Success Advisors play a crucial role in reducing customer churn and driving customer satisfaction.

What is the difference between Customer Success Advisor vs Customer Support Specialist?

AspectCustomer Success AdvisorCustomer Support Specialist
Primary FocusProactively ensures customer satisfaction and long-term successReactively resolves customer issues and technical problems
Work EnvironmentCustomer success teams, account management, ongoing client engagementHelp desks, technical support centers, troubleshooting
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Common UsageSubscription services, SaaS companies, B2B industriesTech companies, software providers, hardware support

While both roles involve assisting customers, a Customer Success Advisor focuses on building relationships and ensuring long-term satisfaction, whereas a Customer Support Specialist primarily addresses immediate technical issues. Understanding these differences helps in choosing the right career path or job search focus.

How does a Customer Success Advisor typically collaborate with other departments to ensure client satisfaction?

Customer Success Advisors work closely with teams such as Sales, Product, and Support to understand client needs and resolve issues efficiently. They often relay customer feedback to product teams to inform improvements and coordinate with sales to identify upsell or renewal opportunities. Regular communication and cross-functional meetings are common, ensuring all departments are aligned in delivering a positive customer experience. This collaborative approach is key to proactively addressing challenges and fostering strong client relationships.

What are the key skills and qualifications needed to thrive as a Customer Success Advisor, and why are they important?

To excel as a Customer Success Advisor, you need strong communication skills, a customer-focused mindset, and experience in account management or support roles, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and certifications in customer success practices, are commonly required. Outstanding problem-solving abilities, empathy, and adaptability help you build rapport and manage challenging situations. These skills are essential for driving customer satisfaction, retention, and long-term business growth.
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What cities are hiring for Customer Success Advisor jobs? Cities with the most Customer Success Advisor job openings:
What states have the most Customer Success Advisor jobs? States with the most job openings for Customer Success Advisor jobs include:
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Customer Success Advisor jobs near you
Infographic showing various Customer Success Advisor job openings in the United States as of May 2026, with employment types broken down into 33% Full Time, 64% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,138 per year, or $20.7 per hour.
Customer Success Advisor - August 2026 Start (Campus)

Customer Success Advisor - August 2026 Start (Campus)

Cvent

Mclean, VA

Other

Posted 25 days ago

Job description

Overview:
Our Culture and Impact
Cvent is a leading meetings, events, and hospitality technology provider with more than 5,500+ employees and ~30,000 customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we're transforming the meetings and events industry through innovative technology that powers the human connection.
Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.
AI at Cvent: Leading the Future
Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we're committed to continuous learning and adaptation-AI isn't just a tool for us, it's part of our DNA. We're looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you'll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.
Throughout our interview process, you'll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you're excited to be part of a team that's leading the way in AI-powered collaboration, we'd love to meet you.
We're looking for Customer Success Advisors who are responsible for providing value and owning the success of Cvent's Event Cloud Customers. As an advisor, you will join our dynamic, close-knit Client Services department and gain best-in-class customer service experience. This is a great opportunity to build a career at a company that's transforming its industry.
Customer Success Advisors serve as our customers' primary point of contact while they are using Cvent's software. In this role, you will be responsible for exercising Cvent knowledge to ensure our customers are able to realize the full benefits of the software. Customer Success Advisors spend their day on scheduled calls and email to understand, align and reach customers' business goals by delivering maximum value.
The ideal candidate should be customer-centric, extremely motivated with excellent communication skills and the ability to thrive in a fast-paced, fun work environment. We're looking for someone who gets excited about having an important impact on a successful, growing company known for its customer service.
THIS ROLE WILL START IN AUGUST 2026
In This Role, You Will:
  • Understand and align with customer's goals to help them achieve their desired outcomes
  • Drive platform adoption and offer industry best practices to help customers effectively meet said business goals
  • Host personalized web-based presentations to customers to align with their needs, discuss adoption, and identify areas of opportunity
  • Understand customer's risks and presenting on recommendations and solutions
  • Collaborate with the sales team to introduce new features and opportunities to customers
  • Gather customer requirements for future releases of the product
  • Opportunities to meet with customers onsite; up to 20% travel required
Here's What You Need:
  • Entry level role for upcoming or recent graduates with start dates likely in August 2026.
  • Bachelor's degree with strong academic credentials. Our Client Services team is made up of people from various educational backgrounds including, but not limited to: business, psychology, communications and computer information systems.
  • Strong business acumen, ethics and high integrity
  • 6 months to 1 year of Customer Success related experience is preferred
  • Comfortable using general office software applications; sales automation products such as Salesforce.com and web collaboration tools
  • Excel at developing relationships over the phone and in person.
  • Must be articulate, organized, detail-oriented, and have the ability to multi-task in a dynamic, fast-changing entrepreneurial environment
  • Excellent communication skills (verbal and written)
  • In addition to English, language skills in Spanish, Portuguese or French is preferred

Physical Demands
Multiple positions may be filled from this announcement.
We are not able to offer sponsorship for this position.

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