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Customer Success Advisor Jobs in Colorado (NOW HIRING)

Procare Solutions

Director, Customer Success

Denver, CO · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our customers need more than account or relationship management - they need trusted advisors with a ... The Director leads and coaches our Customer Success Managers to be our customers' most trusted ...

Appian

Customer Success Manager

Denver, CO · On-site

$125K - $250K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

You will serve as a strategic advisor to empower leading organizations to transform their work ... As a Customer Success Manager, your task will be to ensure progress against key customer outcomes ...

Appian Corporation

Customer Success Manager

Denver, CO

$125K - $250K/yr

You will serve as a strategic advisor to empower leading organizations to transform their work ... As a Customer Success Manager, your task will be to ensure progress against key customer outcomes ...

Shopventory Inc., DBA Thrive

Customer Success Specialist

Denver, CO · On-site +1

$50K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Customer Success Specialist , you'll serve as a trusted advisor and product expert, guiding customers through onboarding, answering questions, resolving issues, providing product education, and ...

UiPath

Customer Success Manager

Denver, CO · On-site

Your mission As a Customer Success Manager (CSM) , you'll serve as a strategic advisor and trusted partner to enterprise organizations, helping them realize transformational business value through ...

Yes Energy

Customer Success Manager

Boulder, CO · On-site

$80K - $95K/yr

  • Medical

  • Retirement

  • PTO

Customer Success Manager Join the market leader in electric power data and analytics solutions. The ... advisor to understand optimal workflows and collecting insights to ensure product adoption and ...

Planisware

Customer Success Manager

Denver, CO · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What you'll do The Customer Success Manager will be the primary point of contact to some of ... Develop and nurture trusted advisor relationships with key customer stakeholders and executive ...

Planisware

Customer Success Manager

Denver, CO · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What you'll do The Customer Success Manager will be the primary point of contact to some of ... Develop and nurture trusted advisor relationships with key customer stakeholders and executive ...

TrackVia

Customer Success Manager

Denver, CO · On-site

$100 - $120K/hr

  • Medical

  • Retirement

At TrackVia, we don't split Customer Success and Account Management, you're responsible for both ... advisor. * Lead customer health checks to assess usage, application performance, and adoption.

TRACKVIA INC

Customer Success Manager

Denver, CO · On-site

$100K - $120K/yr

  • Medical

  • Retirement

At TrackVia, we don't split Customer Success and Account Management, you're responsible for both ... advisor. * Lead customer health checks to assess usage, application performance, and adoption.

MongoDB

Senior Customer Success Manager

Denver, CO · On-site

  • Medical

  • Retirement

  • PTO

The Role As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You'll be responsible for maximizing customer ...

Freshworks

Lead Customer Success Engineer

Denver, CO · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Customer Success Engineer (CSE) serves as a strategic advisor and product subject matter expert (SME), helping customers maximize business outcomes from their Freshworks investment. Operating at ...

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All JobsCustomer Success Advisor JobsCustomer Success Advisor Jobs in Colorado

Customer Success Advisor information

See Colorado salary details

$11

$21

$35

How much do customer success advisor jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer success advisor in Colorado is $21.81, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $25.00 per hour, depending on experience, location, and employer.

What is a customer success advisor?

A Customer Success Advisor is a professional who helps customers achieve their goals by providing ongoing support, guidance, and education about a company's products or services. Their main objective is to ensure customers have a positive experience, maximize the value they receive, and maintain long-term relationships. They often work closely with sales, support, and product teams to address customer needs and proactively resolve any issues that arise. Customer Success Advisors play a crucial role in reducing customer churn and driving customer satisfaction.

What is the difference between Customer Success Advisor vs Customer Support Specialist?

AspectCustomer Success AdvisorCustomer Support Specialist
Primary FocusProactively ensures customer satisfaction and long-term successReactively resolves customer issues and technical problems
Work EnvironmentCustomer success teams, account management, ongoing client engagementHelp desks, technical support centers, troubleshooting
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Common UsageSubscription services, SaaS companies, B2B industriesTech companies, software providers, hardware support

While both roles involve assisting customers, a Customer Success Advisor focuses on building relationships and ensuring long-term satisfaction, whereas a Customer Support Specialist primarily addresses immediate technical issues. Understanding these differences helps in choosing the right career path or job search focus.

How does a customer success advisor typically collaborate with other departments to ensure client satisfaction?

Customer Success Advisors work closely with teams such as Sales, Product, and Support to understand client needs and resolve issues efficiently. They often relay customer feedback to product teams to inform improvements and coordinate with sales to identify upsell or renewal opportunities. Regular communication and cross-functional meetings are common, ensuring all departments are aligned in delivering a positive customer experience. This collaborative approach is key to proactively addressing challenges and fostering strong client relationships.

What are the key skills and qualifications needed to thrive as a customer success advisor?

To excel as a Customer Success Advisor, you need strong communication skills, a customer-focused mindset, and experience in account management or support roles, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and certifications in customer success practices, are commonly required. Outstanding problem-solving abilities, empathy, and adaptability help you build rapport and manage challenging situations. These skills are essential for driving customer satisfaction, retention, and long-term business growth.

What are popular job titles related to Customer Success Advisor jobs in Colorado?

For Customer Success Advisor jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Customer Success Advisor jobs in Colorado look for?

The top searched job categories for Customer Success Advisor jobs in Colorado are:

What cities in Colorado are hiring for Customer Success Advisor jobs?

Cities in Colorado with the most Customer Success Advisor job openings:

Customer Success Advisor jobs near you
Infographic showing various Customer Success Advisor job openings in Colorado as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,360 per year, or $21.8 per hour.

Customer Success Advisor, AEC - French Speaking

Autodesk

Denver, CO • On-site

Other

Posted 5 days ago

Autodesk rating

9.1

Company rating: 9.1 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

25th of 244 rated software companies

Job description

Customer Success Advisor, AEC - French Speaking

As a Customer Success Advisor, you'll collaborate with Account teams, Channel Partners, and Sales Representatives to help customers fully realize the value of their Autodesk solutions. Your strong business acumen, curiosity mindset, and ability to quickly identify customer needs will allow you to create impactful experiences across the customer journey—while also shaping internal best practices.

Our Customer Success team is a collaborative, driven, global organization devoted to providing world-class experiences for our customers. We're dedicated to helping our customers be successful with their Autodesk solutions so that they achieve their business goals, and we earn their loyalty. As a team member, you'll be empowered to challenge the status quo, lead through influence, and shape how we scale success.

Responsibilities

  • Build strong customer relationships through proactive outreach and engagement to align product capabilities with customer objectives.
  • Establish and execute advanced onboarding and adoption strategies to increase customer value and product usage
  • Identify and engage at-risk accounts by using strong discovery and consultative skills to remove risk and realign them to success
  • Collaborate cross-functionally with Sales, Channel Partners, Support, and Services to drive customer milestones
  • Deliver a high-quality experience that deepens customer satisfaction and loyalty
  • Uncover and act on opportunities to expand customer relationship through value discovery and strategic conversations

Minimum Qualifications

  • 4–7 years in Customer Success, Account Management, or a related customer-facing role
  • Proven track record of working independently while driving measurable impact
  • Experience navigating complex, cross-functional collaboration with internal and external stakeholders
  • Proficiency in Salesforce or similar CRM systems
  • Experience with SaaS, cloud-based software, or subscription business models
  • Familiarity with Autodesk customer industries (AEC, MFG, M&E)

What Autodesk employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Autodesk logo

About Autodesk

Sourced by ZipRecruiter

Autodesk is changing how the world is designed and made. Our technology spans architecture, engineering, construction, product design, manufacturing, media, and entertainment, empowering innovators everywhere to solve challenges big and small. From greener buildings to smarter products to more mesmerizing blockbusters, Autodesk software helps our customers to design and make a better world for all. For more information visit autodesk.com or follow @autodesk.

Industry

Software development

Company size

10,000+ Employees

Headquarters location

San Rafael, CA, US

Year founded

1982

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