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Customer Success Advisor Jobs in Arizona (NOW HIRING)

New Reach

Customer Success Advisor

Tempe, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Background & Experience: * 1+ years of experience in customer success, coaching, or a people-focused role. * Next-level communication skills -- you listen deeply, speak clearly, and connect genuinely.

NewReach Education

Customer Success Advisor

Tempe, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Background & Experience: * 1+ years of experience in customer success, coaching, or a people-focused role. * Next-level communication skills - you listen deeply, speak clearly, and connect genuinely.

NewReach Education

Customer Success Advisor

Tempe, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Background & Experience: * 1+ years of experience in customer success, coaching, or a people-focused role. * Next-level communication skills - you listen deeply, speak clearly, and connect genuinely.

Wolters Kluwer

Customer Success Manager

Phoenix, AZ

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... As a trusted advisor throughout the customer lifecycle, the CSM facilitates cross-functional ...

Posted today

Wolters Kluwer

Customer Success Manager

Phoenix, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... As a trusted advisor throughout the customer lifecycle, the CSM facilitates cross-functional ...

Posted today

Wolters Kluwer

Customer Success Manager

Phoenix, AZ

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... As a trusted advisor throughout the customer lifecycle, the CSM facilitates cross-functional ...

New

EDB

Principal Customer Success Manager

Phoenix, AZ · On-site

You will serve as your customers' EDB trusted advisor. EXPECT to collaborate with other EDB ... Create and implement individual Customer Success Plans by assessing, identifying, measuring, and ...

ALVARIA

Senior Customer Success Manager

Phoenix, AZ · On-site

Serve as a trusted advisor, helping customers maximize value from Aspect's solutions. * Maintain a ... Contribute to customer success playbooks, processes, and repeatable operating models. Operational ...

Ava HR

Account Executive - Customer Success

Chandler, AZ · On-site

$50K - $65K/yr

... Success. This full-time position is designed for individuals passionate about fostering long ... Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive ...

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All JobsCustomer Success Advisor JobsCustomer Success Advisor Jobs in Arizona

Customer Success Advisor information

See Arizona salary details

$10

$19

$31

How much do customer success advisor jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for customer success advisor in Arizona is $19.33, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $22.16 per hour, depending on experience, location, and employer.

What is a customer success advisor?

A Customer Success Advisor is a professional who helps customers achieve their goals by providing ongoing support, guidance, and education about a company's products or services. Their main objective is to ensure customers have a positive experience, maximize the value they receive, and maintain long-term relationships. They often work closely with sales, support, and product teams to address customer needs and proactively resolve any issues that arise. Customer Success Advisors play a crucial role in reducing customer churn and driving customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer success advisor?

To excel as a Customer Success Advisor, you need strong communication skills, a customer-focused mindset, and experience in account management or support roles, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and certifications in customer success practices, are commonly required. Outstanding problem-solving abilities, empathy, and adaptability help you build rapport and manage challenging situations. These skills are essential for driving customer satisfaction, retention, and long-term business growth.

How does a customer success advisor typically collaborate with other departments to ensure client satisfaction?

Customer Success Advisors work closely with teams such as Sales, Product, and Support to understand client needs and resolve issues efficiently. They often relay customer feedback to product teams to inform improvements and coordinate with sales to identify upsell or renewal opportunities. Regular communication and cross-functional meetings are common, ensuring all departments are aligned in delivering a positive customer experience. This collaborative approach is key to proactively addressing challenges and fostering strong client relationships.

What is the difference between Customer Success Advisor vs Customer Support Specialist?

AspectCustomer Success AdvisorCustomer Support Specialist
Primary FocusProactively ensures customer satisfaction and long-term successReactively resolves customer issues and technical problems
Work EnvironmentCustomer success teams, account management, ongoing client engagementHelp desks, technical support centers, troubleshooting
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Common UsageSubscription services, SaaS companies, B2B industriesTech companies, software providers, hardware support

While both roles involve assisting customers, a Customer Success Advisor focuses on building relationships and ensuring long-term satisfaction, whereas a Customer Support Specialist primarily addresses immediate technical issues. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Customer Success Advisor jobs in Arizona?

For Customer Success Advisor jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Customer Success Advisor jobs in Arizona look for?

The top searched job categories for Customer Success Advisor jobs in Arizona are:

What cities in Arizona are hiring for Customer Success Advisor jobs?

Cities in Arizona with the most Customer Success Advisor job openings:

Customer Success Advisor jobs near you
Infographic showing various Customer Success Advisor job openings in Arizona as of August 2026, with employment types broken down into 80% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $40,199 per year, or $19.3 per hour.

Customer Success Advisor

New Reach

Tempe, AZ • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

New Reach Job Opportunity

New Reach is a company based in Tempe, Arizona staffed with eLearning and marketing experts dedicated to advancing and improving the information-age through financial literacy. We are building a new, emboldened class of entrepreneurs, and our mission is simple: Unlock financial freedom through practical and actionable education. So how do we do it?

New Reach offers online courses to those interested in learning about financial freedom. These courses range from Wholesaling to Investing to Publishing, and offer our students a unique and hands-on experience to grow their network, skills and abilities, while utilizing industry experts to make the experience relevant, fruitful and fun!

Put simply, we are striving to change the world of education in order to make life better for our students and their businesses or work ventures. Currently supporting thousands of students, New Reach is making a powerful and lasting impact on the communities it serves. Because of this, we are looking to add additional hard working and determined individuals to the team to help us continue to grow!

What You'll Do
  • Be the first friendly face (and voice!) new members meet — helping them get started strong in their first 6 weeks.
  • Connect with 100–200 members a day through calls, texts, and emails — each one an opportunity to make a real impact.
  • Share your knowledge of our courses, tools, and resources to keep members motivated and on track.
  • Hold members accountable for their goals, track their progress, and celebrate their breakthroughs.
  • Collaborate with the Community Team, Content Team, Sales Team, and Coaches to create an unforgettable member experience.
  • Jump in to support the sales process when needed — helping future members say "yes" to their dreams.
  • You'll support our community members from our HQ office - Monday thru Friday.
Background & Experience:
  • 1+ years of experience in customer success, coaching, or a people-focused role.
  • Next-level communication skills — you listen deeply, speak clearly, and connect genuinely.
  • A knack for motivating others and building instant rapport.
  • Solid time management and multitasking abilities — you thrive in a fast-paced, high-energy environment.
  • Comfort with change and a love for growth (because we're always evolving!).
  • Experience with online education and/or sales is a plus.
  • Currently living in the Greater Phoenix area.
  • A Bachelors Degree is preferred.
Every Day, You'll Get To:
  • Help people achieve real freedom and transformation.
  • Be part of a team that truly believes in growth, positivity, and success.
  • Work in a fun, fast-paced, and purpose-driven environment.
  • Make a difference — not just in a company, but in people's lives.
Benefits:
  • Paid Time Off and Holidays Off
  • Health Package - Medical, Dental and Vision
  • Optional 24/7 tele-health support, short & long term disability and life insurance
  • 401(k) with company match at 4%
  • Maternity and paternity leave
  • Free enrollment in our online courses
  • Servant leadership team with open door policy
  • Continued development and internal growth opportunities
  • Positive culture that values hard work and relationships
  • National and international volunteer opportunities
  • Frequent company events!

**New Reach supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace. Females and minorities are encouraged to apply.

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