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Account Success Manager Jobs in Arizona (NOW HIRING)

Quavo, Inc.

Account/Client Success Manager

Phoenix, AZ · On-site +1

As an Account/Client Success Manager at Quavo, you'll own a portfolio of mid-market and enterprise clients across the full lifecycle - from onboarding through renewal and expansion. You'll build ...

Lead Forensics

Customer Success Manager

Scottsdale, AZ · Hybrid

$100K/yr

Sales/Account Management or Customer Success background * Experience in using CRM systems * Previous experience with interacting with Director Level individuals * Intermediate to advanced Microsoft ...

Lead Forensics

Customer Success Manager

Scottsdale, AZ · Hybrid

$65K/yr

Sales/Account Management or Customer Success background * Experience in using CRM systems * Previous experience with interacting with Director Level individuals * Intermediate to advanced Microsoft ...

Lead Forensics

Customer Success Manager

Scottsdale, AZ · Hybrid

$65K/yr

Sales/Account Management or Customer Success background * Experience in using CRM systems * Previous experience with interacting with Director Level individuals * Intermediate to advanced Microsoft ...

TDIndustries

Client Success Manager

Phoenix, AZ · On-site

Contribute to retention reporting, performance tracking, and internal account reviews. Minimum ... management, customer success, or service delivery-preferably within facilities services ...

Basata

Partner Success Manager

Tempe, AZ · On-site

Partner Success Manager Full-Time | Tempe, AZ About Basata At Basata, we're rethinking the way ... Manage MA scheduling across accounts: coverage planning, rotation, and capacity alignment with ...

Melio

Customer Success Manager

Phoenix, AZ · Remote

AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success, Account Management, Sales, or any client facing role. * 1+ years experience utilizing a CR ...

New

Ylopo

Client Success Manager

Phoenix, AZ

$60K - $75K/yr

This role handles the entire lifecycle of client success post-onboarding through training, support, and account management. Candidates well-suited to this role will have a track record of being ...

PayPal

Customer Success Manager

Scottsdale, AZ · On-site

We offer our customers the flexibility to use their accounts to purchase and receive payments for ... Minimum 7 years in a Customer Servicing, Merchant Servicing, Account Management or Customer Success ...

Ylopo

Strategic Client Success Manager

Phoenix, AZ · Remote

$70K - $80K/yr

Coordinate the involvement of other Ylopo personnel including executive leadership, account growth ... of customer success management experience * 5+ years of experience within SaaS and enterprise ...

Kiln

Member Success Manager

Tucson, AZ · On-site

Drive Account Growth: Grow existing member accounts through proactive quarterly meetings, upselling ... As Member Success Manager, Youll Need: * 36 years of experience in sales, partnerships, business ...

New

Ylopo

Strategic Client Success Manager

Arizona City, AZ · Remote

$70K - $80K/yr

Coordinate the involvement of other Ylopo personnel including executive leadership, account growth ... of customer success management experience * 5+ years of experience within SaaS and enterprise ...

Ylopo

Strategic Client Success Manager

Phoenix, AZ · Remote

$70K - $80K/yr

Coordinate the involvement of other Ylopo personnel including executive leadership, account growth ... of customer success management experience * 5+ years of experience within SaaS and enterprise ...

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All JobsAccount Success JobsAccount Success Manager JobsAccount Success Manager Jobs in Arizona

Account Success Manager information

See Arizona salary details

$27.5K

$61.3K

$98.8K

How much do account success manager jobs pay per year?

As of Aug 1, 2026, the average yearly pay for account success manager in Arizona is $61,333.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,700.00 and $73,200.00 per year, depending on experience, location, and employer.

Will AI replace CSM?

AI cannot fully replace Account Success Managers, as their role involves building relationships, understanding client needs, and providing personalized support that requires emotional intelligence and strategic judgment. AI tools can assist with data analysis and automating routine tasks, allowing CSMs to focus on complex customer interactions. The role is expected to evolve with technology, emphasizing skills in communication, problem-solving, and relationship management.

What are the key skills and qualifications needed to thrive as an Account Success Manager, and why are they important?

To thrive as an Account Success Manager, you need strong relationship management, problem-solving abilities, and a background in business or customer service, often supported by a relevant degree. Familiarity with CRM software (like Salesforce), data analytics tools, and account management platforms is typically required. Exceptional communication, empathy, and proactive organizational skills help set top performers apart in this role. These competencies are crucial for building trust, ensuring client satisfaction, and driving long-term account growth.

What is a CSM salary?

A Customer Success Manager (CSM) salary varies depending on experience, location, and industry, but typically ranges from $60,000 to $100,000 annually in the United States. Senior or specialized CSMs can earn higher salaries, often supplemented with bonuses or commissions, especially in SaaS or tech companies. Strong communication skills and familiarity with customer relationship management (CRM) tools are important for this role.

What is the difference between Account Success Manager vs Customer Success Manager?

AspectAccount Success ManagerCustomer Success Manager
Primary FocusManaging specific client accounts to ensure retention and growthOverseeing overall customer experience and satisfaction across multiple accounts
Work EnvironmentOften client-facing, working closely with key accountsCollaborative, cross-functional teams, broader customer base
Required CredentialsRelevant industry experience, communication skillsSimilar credentials, often with customer service or account management background

While both roles focus on client success, the Account Success Manager concentrates on specific accounts to foster growth and retention, whereas the Customer Success Manager oversees the overall customer experience across multiple clients. Both roles require strong communication skills and industry knowledge, but their scope and daily responsibilities differ.

How does an Account Success Manager typically collaborate with other teams to ensure client satisfaction?

Account Success Managers work closely with cross-functional teams such as sales, product, and customer support to address client needs and ensure ongoing satisfaction. They often serve as the main point of contact for clients, relaying feedback and coordinating solutions internally. Regular meetings and updates with these departments are common to stay aligned on client goals, address issues proactively, and identify opportunities for upselling or process improvements. This collaborative approach helps maintain strong client relationships and drives overall business success.

What is an Account Success Manager?

An Account Success Manager is a professional responsible for ensuring that clients achieve their desired outcomes while using a company's products or services. They work closely with customers to understand their needs, provide solutions, and help them realize value from the company's offerings. Their role often includes onboarding, training, ongoing support, and serving as the main point of contact for client concerns. By fostering strong relationships, Account Success Managers help improve customer satisfaction and retention. They may also identify opportunities for account growth and upselling.

What jobs make $3,000 a month without a degree?

An Account Success Manager can earn around $3,000 or more per month, especially with experience and strong communication skills. Many roles in sales, customer support, or administrative positions also offer this income level without requiring a degree, often relying on skills, certifications, or on-the-job training. These jobs typically involve remote work or flexible schedules and may require proficiency with CRM tools or industry-specific software.

What jobs in the US pay 300,000 a year?

For an Account Success Manager, earning $300,000 annually typically requires senior-level experience, a strong track record of client retention, and skills in account management, sales, and strategic planning. Such compensation is often found in senior roles within technology, finance, or consulting firms, especially for those managing large accounts or leading teams. High-paying roles may also include executive positions or specialized roles with performance-based bonuses and stock options.
What are popular job titles related to Account Success Manager jobs in Arizona? For Account Success Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Account Success Manager jobs in Arizona look for? The top searched job categories for Account Success Manager jobs in Arizona are:
What cities in Arizona are hiring for Account Success Manager jobs? Cities in Arizona with the most Account Success Manager job openings:
Account Success Manager jobs near you
Infographic showing various Account Success Manager job openings in Arizona as of July 2026, with employment types broken down into 89% Full Time, 8% Part Time, and 3% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $61,333 per year, or $29.5 per hour.

Account/Client Success Manager

Quavo, Inc.

Phoenix, AZ • On-site, Remote

Full-time

Re-posted 16 days ago

Job description

Who we are:
Quavo is the industry leader in fraud and disputes management technology, offering the world's only E2E cloud-based Disputes as a Service solution for issuing financial services organizations. Quavo is an organization of tenacious experts who are innovative and challenge complacency to continuously deliver cutting edge technology and AI. Our experts are passionate about delivering value in our solutions and empowering our client community to enhance and evolve industry standards in fraud and disputes management.
Who you are:
Quavo is looking for authentic and courageous professionals to join our team. If you are a driven, accountable, and innovative problem solver searching for a collaborative environment of like-minded teammates dedicated to improving the client experience.... Then you are going to love working at Quavo!
About the role:
As an Account/Client Success Manager at Quavo, you'll own a portfolio of mid-market and enterprise clients across the full lifecycle - from onboarding through renewal and expansion. You'll build trusted relationships with key stakeholders, proactively uncover growth opportunities within your book of business, and ensure clients are consistently realizing measurable value from the Quavo platform. Working cross-functionally with Sales, Support, Product, and Onboarding, you'll drive outcomes that keep clients healthy, engaged, and growing. This is a remote, full-time role with a competitive base salary, bonus, and commission tied to retention and expansion performance.
This role is not sponsorship eligible. Applicants must be legally authorized to work in the United States without employer visa sponsorship, now or in the future.
Responsibilities:
  • Own a defined portfolios of mid-market and large clients, serving as the primary point of contact throughout the client lifecycle.
  • Build and maintain trust-based relationships with operational managers, product owners, and key decision-makers within client organizations.
  • Conduct regular cadence calls, business reviews, and strategy sessions to align on goals, surface risks, and demonstrate ongoing value.
  • Identify and pursue expansion and upsell opportunities within your portfolio, owning the full expansion sales cycle from discovery through close.
  • Monitor account health indicators (usage, support trends, sentiment) and proactively intervene before issues escalate.
  • Drive net revenue retention by minimizing churn and positioning clients for long-term success on the Quavo platform.
  • Develop success plans that map client goals to Quavo capabilities, creating clear roadmaps for product adoption and expansion.
  • Track and report on expansion pipeline, renewal forecasts, and account health metrics to leadership on a regular basis.
  • Develop working knowledge of the Quavo platform to guide clients on configuration, best practices, and optimal product utilization.
  • Partner with the Marketing team to generate referrals and case study opportunities from satisfied clients.
  • Maintain accurate client records, opportunity tracking, and health documentation in CRM tools.
  • Provide account scorecards and sentiment summaries to leadership, surfacing insights and flagging accounts that need additional attention.
  • Resolve or escalate client issues within defined SLAs, ensuring timely communication and follow-through.
  • Contribute to internal knowledge sharing by documenting common client challenges, solution patterns, and escalation outcomes.

Required Qualifications:
  • 3+ years of experience in client success, account management, or a client-facing role within a SaaS, fintech, or financial services environment.
  • Demonstrated ability to manage a portfolio of clients with ownership of both retention and growth outcomes.
  • Track record of building productive relationships with operational, mid-level and executive stakeholders at client organizations.
  • Comfortable running discovery conversations, Business Reviews and owning expansion opportunities end-to-end, including negotiation and close.
  • Strong written and verbal communication skills; confident presenting to groups of executive and C-level stakeholders
  • Organized and self-directed; able to manage multiple clients and competing priorities without close supervision.
  • Ability to travel up to 25% of the time (depending on territory)

Preferred Qualifications:
  • Background in SaaS
  • Prior experience in a CSM/AM role that carried a formal quota or revenue target.
  • Familiarity with CS platforms such as Gainsight, Totango, or ChurnZero
  • Experience with SFDC and related tools and comfort working with usage data to build account narratives.
  • Experience with MEDDPICC, or similar enterprise qualification frameworks.

Apply