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Project Success Manager Jobs in Arizona (NOW HIRING)

Wolters Kluwer

Customer Success Manager

Phoenix, AZ · On-site

The Customer Success Manager supports the sales and project lifecycle by responding to inbound customer and sales quote requests, conducting account research, identifying requirements and ...

Wolters Kluwer

Customer Success Manager

Phoenix, AZ · On-site

The Customer Success Manager supports the sales and project lifecycle by responding to inbound customer and sales quote requests, conducting account research, identifying requirements and ...

Wolters Kluwer

Customer Success Manager

Phoenix, AZ · On-site

The Customer Success Manager supports the sales and project lifecycle by responding to inbound customer and sales quote requests, conducting account research, identifying requirements and ...

Cohere Beauty

Customer Success Manager

Phoenix, AZ · On-site

Customer Success Manager The Cohere Beauty Customer Success Manager supports the execution of ... The CSM plays a key role in keeping projects on track, ensuring accurate documentation, and ...

Ylopo

Client Success Manager

Phoenix, AZ

$60K - $75K/yr

Strong technical, organizational, and project coordination skills, alongside strong attention to ... Manager of Client Success. * Learn the ins and outs of our product to become a subject matter ...

Verra Mobility

Client Success Manager

Mesa, AZ · On-site

As a Client Success Manager you will be responsible for providing an excellent experience for our ... Oversee project campaign execution to ensure all requirements are met; document and measure project ...

Trapp Technology

Customer Success Manager

Phoenix, AZ · On-site

The Customer Success Manager is responsible for cultivating and maintaining strong relationships ... Provides regular updates to clients on project status and performance metrics. * Ensures governance ...

TRAPP TECHNOLOGY INC

Customer Success Manager

Phoenix, AZ · On-site +1

$60K/yr

The Customer Success Manager is responsible for cultivating and maintaining strong relationships ... Provides regular updates to clients on project status and performance metrics. * Ensures governance ...

SHI GmbH

Customer Success Manager - VMware

Phoenix, AZ · On-site

Job Summary The Customer Success Manager - VMware is responsible for onboarding customers, guiding ... Provide support and direction to project teams to ensure successful delivery and synchronization of ...

Ylopo

Strategic Client Success Manager

Arizona City, AZ · Remote

$70K - $80K/yr

We're hiring a Strategic Client Success Manager to oversee a dedicated book of high-value clients ... Excellent organizational and project management skills to manage multiple priorities and ...

Luxury Presence

Client Success Manager II

Phoenix, AZ · Hybrid

Are you hyper-organized, and project oriented? Do you enjoy helping people further their businesses ... Custom Success, Account Management, or related role * Working knowledge of SEO, Social, Content and ...

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Project Success Manager information

What is a project success manager?

A Project Success Manager is a professional responsible for ensuring that projects meet their objectives and deliver the expected outcomes. They work closely with clients and internal teams to monitor progress, address challenges, and ensure effective communication throughout the project lifecycle. Their main goal is to drive project success by managing risks, facilitating collaboration, and making sure deliverables are completed on time and within budget. Project Success Managers often serve as the main point of contact for stakeholders, ensuring their needs are met and expectations are aligned. This role is crucial in industries where customer satisfaction and project outcomes directly impact business growth.

How does a project success manager typically collaborate with clients and internal teams to ensure project objectives are met?

A Project Success Manager serves as the primary liaison between clients and internal teams, facilitating clear communication and alignment of goals throughout the project lifecycle. They regularly coordinate with stakeholders to gather requirements, provide updates, and anticipate potential challenges. Internally, they work closely with cross-functional teams such as product, engineering, and customer support to ensure deliverables are on track and client expectations are consistently met. Building strong relationships and proactively addressing issues are key aspects of their daily responsibilities, ultimately driving project success and client satisfaction.

What are the key skills and qualifications needed to thrive as a project success manager, and why are they important?

To thrive as a Project Success Manager, you need expertise in project management methodologies, client relationship building, and a background in business or related fields. Familiarity with project management software (such as Asana, Jira, or Trello), CRM platforms, and relevant certifications like PMP or CAPM is typically required. Exceptional communication, problem-solving, and leadership skills help you proactively address challenges and foster trust with stakeholders. These skills are crucial for ensuring projects are delivered on time, within scope, and to the satisfaction of all parties involved.

What is the difference between Project Success Manager vs Project Coordinator?

AspectProject Success ManagerProject Coordinator
CredentialsTypically requires a project management certification (PMP, CAPM) and experience in project managementOften requires a bachelor's degree; certifications like CAPM are common but not mandatory
Work EnvironmentFocuses on strategic oversight, stakeholder communication, and ensuring project goals are metHandles day-to-day task coordination, scheduling, and supporting project teams
Employer & Industry UsageUsed across industries to ensure project success and client satisfactionCommonly found in project teams to assist in project execution

The Project Success Manager focuses on strategic oversight and ensuring overall project success, while the Project Coordinator handles operational tasks and supports project teams. Both roles are essential but differ in scope and responsibilities.

What does a successful project success manager do?

A successful Project Success Manager oversees project planning, execution, and delivery to ensure objectives are met on time and within budget. They coordinate teams, manage stakeholder communication, and utilize project management tools to track progress and resolve issues, ensuring overall project success.

What are popular job titles related to Project Success Manager jobs in Arizona?

For Project Success Manager jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Project Success Manager jobs in Arizona look for?

The top searched job categories for Project Success Manager jobs in Arizona are:

What cities in Arizona are hiring for Project Success Manager jobs?

Cities in Arizona with the most Project Success Manager job openings:

Project Success Manager jobs near you
Infographic showing various Project Success Manager job openings in Arizona as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Project Success Representative (Travel & SaaS)

Black Diamond Group

Scottsdale, AZ • On-site

Full-time

Retirement, PTO

Posted 7 days ago

Job description

Project Success Representative (Travel & SaaS)
Scottsdale, AZ.
LodgeLink is seeking a Project Success Representative in Scottsdale, AZ. This is an in office role
Project Success Representative reports to the Sr. Manager, Customer Experience and plays a key role in our customers' large project and emergency response crew accommodation needs. The role is responsible for ensuring success during the project life cycle, coordinating with Customer Experience to ensure coverage for afterhours, arranging room requirements with supplier partners, and providing customers with a positive consultative experience.
The ideal candidate demonstrates strong relationship building, attention to detail, and the ability to effectively organize and coordinate with internal and external stakeholders and manage deliverables within required timelines with a positive and professional attitude.
Duties and Responsibilities:
Project Coordination
  • Successfully run a multitude of projects concurrently while ensuring a high level of quality across your customer portfolio with little supervision
  • Ensure follow-up on all assigned action items, including product task requests, customer large crew booking requests, providing daily reports as required by customers
  • Coordinate with Product Team if platform issues are identified
  • Develop a full understanding of the Crew Travel and Emergency Response Industry and how LodgeLink can solve challenges using technology
  • Identify strategies for automating and implementing efficient work management processes
  • Develop strong working relationships with external client personnel, anticipating client needs and communicating with external Suppliers to ensure project success
  • Collaborate with internal stakeholders in Business Development, Product, Marketing, Customer Experience, Finance and Supply as necessary to achieve project goals
  • Liaise with external customers and suppliers to ensure a successful project
  • Prioritize tasks and manage time efficiently, teamwork and communication to meet deadlines
  • Relay valuable customer feedback on product enhancements, attend product review meetings and assist in quality testing new product features
  • Register for and attend conferences to promote LodgeLink and expand customer success knowledge.

Qualifications:
  • 3+ years' experience in onboarding, customer service or travel management
  • Detail oriented, self-starter who is eager to learn new skills and concepts
  • Innate sense of accountability
  • Proficient in Excel formulas and pivot tables
  • Ability to successfully multitask and organize complex projects
  • Positive attitude
  • Able to positively influence others
  • Able to prioritize and manage time in an effective manner
  • Experience working in one of the following industries: software as a service; hospitality; travel management; travel agencies; workforce accommodations
  • Working for a startup means solving new problems and stepping outside your comfort zone almost every day. You must love these challenges to love working here. A resilient can-do attitude and a willingness to roll-up your sleeves when required are a must
  • Experience coaching, training, or educating that involves tailoring your message to the audience
  • Willingness to learn the key processes related to booking and managing crew travel in the emergency response or large project business sectors
  • Willingness to learn basic terminology and process flows related to approving, tracking, and reporting on costs. You don't need to be an accountant or administrator, but you can't be afraid of talking to those types of people about these types of things
  • Strong active listening skills
  • Strong problem-solving skills
  • Must be willing to travel as required
  • Must be fluent in English both oral and written.

Assets:
  • Salesforce Experience/Certifications
  • Experience working in an Agile startup company environment
  • Experience with data visualization tools (preferably Microsoft PowerBI)
  • Emergency response disaster relief and accommodations experience.

About LodgeLink
LodgeLink, a Black Diamond Group company headquartered in Calgary, Alberta, Canada is more than just a digital marketplace and ecosystem for crew travel; we're a caring tech company on a mission to transform workforce travel. Our digital platform is the key to unlocking seamless solutions for finding, booking, and managing crew travel and accommodation needs. Powered by a growing network of hotel and lodge partners, we address the unique challenges of crew travel, applying technology to streamline the entire process from booking to management, payments, and cost reporting. At LodgeLink, we're not just saving our customers time and money; we're changing the future of workforce (crew) travel - for the better.
United by our vision to be THE ecosystem for workforce travel, our values reflect our commitment to collaboration, agility, dependability, inventiveness, and audacity. As a diverse and inclusive team, we come together, sharing ideas, building disruptive technology, and tackling complex problems. Our relentless pursuit to deliver value and superior customer experiences is inspired by a collective passion to 'Create A Better Way' for all.
At LodgeLink, we're seeking exceptional team players with an entrepreneurial spirit to contribute to our rapid growth. If you crave a career, not just a job, we could be the perfect fit.
LodgeLink Total Rewards | Caring for our team is a priority, and we're pleased to provide these benefits:
  • Building a diverse and inclusive team, supporting career growth and development.
  • Competitive base salaries.
  • Share Appreciation Rights program for salaried employees.
  • Paid vacation days and sick days.
  • An employee charitable donation program.
  • Hotel and travel discounts.
  • Comprehensive options for benefits, with cost-sharing between the company and the employee. 401K Matching program.

LodgeLink is a Black Diamond Group company. Learn more: www.lodgelink.com
Black Diamond Group is a publicly traded company with 20 years of experience in modular space and workforce solutions, and operations across Canada, the United States, and Australia. Learn more: www.blackdiamondgroup.com
We are an Equal Opportunity Employer
Black Diamond Group is committed to diversity, equal opportunity and ensuring that our employees can thrive in an inclusive environment. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, national origin, age, disability, or any other legally protected factors. Accommodation for applicants with disabilities is available upon request during the recruitment process.
Company: LodgeLink

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