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Customer Success Manager Jobs in Arizona (NOW HIRING)

Lead Forensics

Customer Success Manager

Scottsdale, AZ · On-site

$59 - $72/hr

Customer Success Manager Location Scottsdale Employment Type Full time Location Type On-site Department Customer Success CSM US Customer Success Manager Base salary up to $65,000, plus commission ...

Wolters Kluwer

Customer Success Manager

Phoenix, AZ · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Wolters Kluwer

Customer Success Manager

Phoenix, AZ · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Wolters Kluwer

Customer Success Manager

Phoenix, AZ · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Lead Forensics

Customer Success Manager

Scottsdale, AZ · On-site

$65K/yr (+ commission)

Customer Success Manager Base salary up to $65,000, plus commission Location: Scottsdale, Arizona (Hybrid working - 3 days a week required in the Office. Remote working is not offered.) Lead ...

Lead Forensics

Customer Success Manager

Scottsdale, AZ · Hybrid

$65K/yr

Customer Success Manager Base salary up to $65,000, plus commission Location: Scottsdale, Arizona (Hybrid working - 3 days a week required in the Office. Remote working is not offered.) Lead ...

Epiq

Customer Success Manager

Phoenix, AZ · Remote

Customer Success Manager - AIPowered Legal Technology We're looking for a Customer Success Manager to help customers successfully adopt and grow with Epiq's AIenabled legal technology platforms ...

Epiq

Customer Success Manager

Phoenix, AZ · On-site +1

Customer Success Manager - AI-Powered Legal Technology We're looking for a Customer Success Manager to help customers successfully adopt and grow with Epiq's AI-enabled legal technology platforms ...

Lead Forensics

Customer Success Manager

Scottsdale, AZ · Hybrid

$65K/yr

Customer Success Manager Base salary up to $65,000, plus commission Location: Scottsdale, Arizona (Hybrid working - 3 days a week required in the Office. Remote working is not offered.) Lead ...

Apriva, LLC

Customer Success Manager

Phoenix, AZ · On-site

$80 - $120/hr

Customer Success Manager 8 days ago Requisition ID: 1081 The Customer Success Manager (CSM) owns the post-sales operational relationship for an assigned portfolio of strategic Apriva accounts -- ISOs ...

Melio

Customer Success Manager

Phoenix, AZ · Remote

Customer Success Manager Location: Remote (required to live in one of the following states: AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success ...

Radix

Customer Success Manager

Scottsdale, AZ

What You Will Be Part Of As a Customer Success Manager, you will serve as a strategic partner to Radix customers, helping them achieve their business objectives through successful adoption of our ...

New

Kinective

Customer Success Manager

Gilbert, AZ · On-site

$70K - $85K/yr

Why This Role Matters We are seeking an accomplished Customer Success Manager with proven success working with customers through a strategic lens. You think critically to drive adoption, retain, and ...

Clayton Homes

Customer Success Manager

Buckeye, AZ · On-site

Customer Success Managers (CSM) are the frontline for all Clayton Home Building Group, building trusted business partnerships between our customers and our Home Building and Supply Facilities to ...

Direct2Care

Customer Success Manager

Phoenix, AZ · On-site

$65 - $90/hr

We're looking for a Customer Success Manager who loves building relationships, solving problems, and helping customers get the most out of the products they use. This is a role for someone who enjoys ...

CREXENDO, INC

Customer Success Manager

Tempe, AZ · On-site

$70K - $75K/yr

We are seeking a highly motivated, technical Client Success Manager (CSM) to provide proactive, customer-obsessed service to our NetSapiens software platform customers. This role operates within a ...

New

Clayton Homes

Customer Success Manager

Buckeye, AZ · On-site

Customer Success Managers (CSM) are the frontline for all Clayton Home Building Group, building trusted business partnerships between our customers and our Home Building and Supply Facilities to ...

Trapp Technology

Customer Success Manager

Phoenix, AZ · On-site

$54 - $66/hr

Standard (8AM to 5PM) The Customer Success Manager is responsible for cultivating and maintaining strong relationships with Trapp Technology and ArmorPoint customers. The position serves as the ...

Neto

Customer Success Manager

Scottsdale, AZ · On-site

$63.75 - $90/hr

Two or more years in customer success, account management, or post-sales ownership in SaaS * Comfort owning both retention and expansion targets * Great relationship instincts with SMB and ...

New

TRAPP TECHNOLOGY INC

Customer Success Manager

Phoenix, AZ · On-site +1

$60K/yr

The Customer Success Manager is responsible for cultivating and maintaining strong relationships with Trapp Technology and ArmorPoint customers. The position serves as the primary point of contact ...

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All JobsCustomer Success JobsCustomer Success Manager JobsCustomer Success Manager Jobs in Arizona

Customer Success Manager information

See Arizona salary details

$30.3K

$77.4K

$130.5K

How much do customer success manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for customer success manager in Arizona is $77,406.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,400.00 and $92,300.00 per year, depending on experience, location, and employer.

What does a customer success manager do?

A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.

What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.

How does a customer success manager typically collaborate with other departments to improve the client experience?

Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.

What is the difference between Customer Success Manager vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Primary FocusCustomer retention and successSales growth and account expansion
Work EnvironmentProactively supports customers post-saleManages ongoing client relationships and renewals
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, relationship management
Industry UsageTech, SaaS, software companiesConsulting, marketing, sales sectors

While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

More about Customer Success Manager jobs

What are the most commonly searched types of Customer Success jobs in Arizona?

The most popular types of Customer Success jobs in Arizona are:

What are popular job titles related to Customer Success Manager jobs in Arizona?

For Customer Success Manager jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Customer Success Manager jobs in Arizona look for?

The top searched job categories for Customer Success Manager jobs in Arizona are:

What cities in Arizona are hiring for Customer Success Manager jobs?

Cities in Arizona with the most Customer Success Manager job openings:

Customer Success Manager jobs near you
Infographic showing various Customer Success Manager job openings in Arizona as of August 2026, with employment types broken down into 80% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $77,406 per year, or $37.2 per hour.

Customer Success Manager

Lead Forensics

Scottsdale, AZ • On-site

$59 - $72/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

We have a number of exciting job opportunities across all five of our offices!

Customer Success Manager Location

Scottsdale

Employment Type

Full time

Location Type

On-site

Department

Customer Success CSM US

Customer Success Manager
Base salary up to $65,000, plus commission

Location: Scottsdale, Arizona
(Hybrid working - 3 days a week required in the Office. Remote working is not offered.)

Lead Forensics is a dynamic and innovative SaaS company that is revolutionizing the industry. Our software enables us to identify the businesses who have visited our clients’ websites to helps them convert these passive visitors into actionable leads. We pride ourselves on our cutting-edge technology and dedication to delivering exceptional value to our customers. As we continue to grow, we are looking for motivated and customer focused Customer Success Managers to join our team and play a key role in driving client retention.

We can offer you structured career progression with the opportunity to promote every 6 months, with a $5,000 salary increase at each stage, based on performance.

Typical earnings (including base and commission) for CSMs can exceed:

First year: $80,000–$85,000

Second year: $90,000–$95,000

Third year and beyond: $100,000+

A little about the role, you will be;

Building and maintaining client relationships

Providing support and assistance throughout the contract lifetime

Identifying further use cases to increase value and liaise regularly to develop strategies

Contributing to revenue growth by upselling/uplifting client contracts

Hosting online meetings with various stakeholders to review the progress of their desired outcomes

Identifying, qualifying, and resolving customer issues including working with internal departments, (Support/Product) if required

Negotiating contract renewals and expansion proposals

Working towards weekly KPI’s and monthly targets; both individually and as a team.

A little about you:

Sales/Account Management or Customer Success background

Experience in using CRM systems

Previous experience with interacting with Director Level individuals

Intermediate to advanced Microsoft Office skills (Word, Excel, PowerPoint and Outlook)

Great Communications skills

Strategic thinker with problems solving skills

Previously worked towards targets and KPI’s

Why Lead Forensics?

Receive full benefits; Medical, Dental, Vision, Life Insurance, 401k, and access to the Employee Assistance Program

20 PTO days, 9 public holidays and your birthday off as standard!

Incentive trips abroad for top performers every quarter (recent destinations include Aruba, Barbados and Vegas!)

Give back to the wider community with 2 paid volunteer days, as well as company planned fundraisers and volunteer events

Social team nights out including; Diamondbacks games, Wine & Paint nights, Kickball Leagues, etc.

#accountmanagement #saas #customersuccess #clientsuccess #salesengineer #zr

Lakeside North Harbour, Portsmouth, PO6 3EN, United Kingdom

If you are driving we offer free on-site parking. Please follow signs for 2000 car park at Lakeside.Alternatively you can use Lakesides free shuttle bus service or take in the fresh air with a 16 minute walk from Cosham train station.

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