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Customer Solutions Associate Jobs (NOW HIRING)

Manifest Health

Bidding Solutions Manager

Princeton, NJ · On-site

$35K - $45K/yr

About the Bidding Solutions Associate position We are seeking a Bidding Solutions Associate to foster long-term, trusting relationships with our internal teams and global customers. In this role, you ...

Lactalis

Analyst, Customer Solutions

Londonderry, NH · On-site

The Analyst, Customer Solutions will be responsible for delivering customer insights and actionable ... Associate's Degree or equivalent experience (5 years) required. Bachelor's degree in business ...

Atlas Primary

Bidding Solutions Manager

Princeton, NJ · On-site

$35K - $45K/yr

About the Bidding Solutions Associate position We are seeking a Bidding Solutions Associate to foster long-term, trusting relationships with our internal teams and global customers. In this role, you ...

Manifest Health

Bidding Solutions Manager

Princeton, NJ · On-site

$35K - $45K/yr

About the Bidding Solutions Associate position We are seeking a Bidding Solutions Associate to foster long-term, trusting relationships with our internal teams and global customers. In this role, you ...

Sigma360

Client & Partner Solutions Associate

Customer Support: Managing and solving issues raised by clients in close collaboration with the ... The Client and Partner Solutions Associate role will require an in-depth knowledge of Sigma360 ...

BluWave, LP

Client Solutions Associate

Brentwood, TN · On-site

$13.75 - $19/hr

... customers and your teammates succeed? BluWave is an innovative, nimble, and rapidly growing ... Client Solutions Associate position who can work efficiently either by themselves or while ...

BluWave

Client Solutions Associate

Brentwood, TN · On-site

$13.75 - $19/hr

... customers and your teammates succeed? BluWave is an innovative, nimble, and rapidly growing ... Client Solutions Associate position who can work efficiently either by themselves or while ...

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Customer Solutions Associate information

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$8

$17

$27

How much do customer solutions associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer solutions associate in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Customer Solutions Associate vs Customer Service Representative?

AspectCustomer Solutions AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent
Work EnvironmentOffice settings, call centers, or remote; focus on problem-solving and technical supportCall centers, retail, or office; focus on answering inquiries and basic support
Employer & Industry UsageTech, telecom, finance, and service industriesRetail, telecom, hospitality, and service sectors
Comparison Search IntentUnderstanding roles with technical or solution-oriented focusGeneral customer support and inquiry handling

The Customer Solutions Associate typically handles more complex issues, providing technical support and tailored solutions, often requiring specific product knowledge. In contrast, the Customer Service Representative primarily manages routine inquiries and basic support. Both roles are essential in customer-facing environments but differ in complexity and focus.

What are the key skills and qualifications needed to thrive as a Customer Solutions Associate?

To thrive as a Customer Solutions Associate, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is often required. Exceptional patience, active listening, and a customer-centric attitude are soft skills that help you excel in this role. These skills and qualities are crucial for effectively resolving customer issues, ensuring satisfaction, and building long-term loyalty.

What does a Customer Solutions Associate do?

A Customer Solutions Associate is responsible for assisting customers by resolving their inquiries and issues, often through phone, email, or chat support. They work to understand customer needs, provide information about products or services, and ensure a positive customer experience. In addition, they may help troubleshoot problems, process orders or returns, and escalate complex issues to higher-level support when necessary. This role requires strong communication skills, patience, and a customer-focused attitude.

What are some common challenges faced by Customer Solutions Associates, and how can they be addressed effectively?

Customer Solutions Associates often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on evolving products or services. To address these challenges, it's important to develop strong communication and problem-solving skills, utilize available knowledge bases, and seek guidance from team leads or more experienced colleagues when needed. Many companies provide ongoing training and support to help associates stay prepared and maintain a positive customer experience, even in high-pressure situations.
What cities are hiring for Customer Solutions Associate jobs? Cities with the most Customer Solutions Associate job openings:
What are the most commonly searched types of Customer Solutions jobs? The most popular types of Customer Solutions jobs are:
Who are the top companies hiring for Customer Solutions Associate jobs? The top employers for Customer Solutions Associate jobs are:
What states have the most Customer Solutions Associate jobs? States with the most job openings for Customer Solutions Associate jobs include:
What job categories do people searching Customer Solutions Associate jobs look for? The top searched job categories for Customer Solutions Associate jobs are:
Customer Solutions Associate jobs near you
Infographic showing various Customer Solutions Associate job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.

Customer Solutions Specialist

The Container Store Inc.

Coppell, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

The Container Store rating

6.5

Company rating: 6.5 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

235th of 733 rated retailers

Job description

Overview
Our full-time positions are involved in sales on the phone, chat and email.
  • We are currently hiring for full-time customer solutions specialist.
  • Schedules, based on availability and business needs, could include daytime, evenings, and weekends, totaling up to 40 hours per week.

What We Stand For
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Responsibilities
In sales, you are...
  • On the phone engaging in thoughtful conversations with customers while enhancing the customer experience.
  • Designing custom spaces.
  • Offering product information, resolving shipping concerns, and sharing promotions as a brand ambassador.
  • Balancing multiple priorities and using good judgment to manage time.

In chat and email, you are...
  • Engaging in thoughtful conversations and providing an astonishing customer experience while chatting with customers.
  • Designing custom spaces.
  • Balancing multiple chats.
  • Offering product information, resolving shipping concerns, and sharing promotions as a brand ambassador.

We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.
Here's a peek at what you can expect:
  • Rewarding pay to recognize the value you bring to the team.
  • Competitive health, dental, and vision plans to keep you and your loved ones well.
  • 401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
  • Unique "1equals3" website for easy access to your benefits information and company updates.
  • We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.

For our full-time associates, we offer even more:
  • Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
  • Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
  • Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
  • Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
  • Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
  • Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.

But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.
Qualifications
What You Bring To Us
  • You love to engage with people. You're the person who strikes up a conversation and makes a connection. You are passionate about connecting with customers and your team to provide clear, concise, compassionate communication.
  • People say you have a heart for service. You love to sell. For you, it's about learning what a customer truly needs and offering suggestions.
  • You are always learning! You are eager to learn how technology and selling work together to provide an exceptional customer experience.
  • You take pride in your work. It's your store!
  • You love juggling multiple tasks. You like to stay busy, balance priorities and utilize your organizational skills.
  • You are comfortable with the Internet and e-commerce and have excellent computer skills.
  • You understand retail is an ever-changing industry and remain flexible.
  • 6 months of call center experience preferred.
  • You want to delight the people around you and can't wait to share that at The Container Store!

Customer Service Representative, Customer Service, Customer Care, Customer Representative
The Container Store promotes a smoke-free, drug-free environment.
We are proud to be an Equal Opportunity Employer and comply with the
Americans with Disabilities Act
Office Physical Requirements
State Specific Notices

What The Container Store employees say

Pay

Benefits

Hours and flexibility

Workplace

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