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Customer Solutions Associate Jobs (NOW HIRING)

Manifest Health

Bidding Solutions Manager

Princeton, NJ · On-site

$35K - $45K/yr

About the Bidding Solutions Associate position We are seeking a Bidding Solutions Associate to foster long-term, trusting relationships with our internal teams and global customers. In this role, you ...

Adventure Credit Union

Member Solutions Associate

Wyoming, MI · On-site

$14.50 - $18.25/hr

The purpose of the Member Solutions Associate position is to provide exceptional member service and ... Customer Service experience. * Strong sales skills. * Excellent listening, oral and written ...

Courier Health

Client Solutions Associate

New York, NY · On-site

$95K - $115K/yr

In the role of Client Solutions Associate you will support multiple life sciences clients through ... the customer" to our internal product team. Your enthusiasm and diligence will cement Courier ...

Adventure Credit Union

Member Solutions Associate

Walker, MI · On-site

$15.50 - $19.75/hr

The purpose of the Member Solutions Associate position is to provide exceptional member service and ... Customer Service experience. * Strong sales skills. * Excellent listening, oral and written ...

Westrock

Customer Solutions Strategist

Dayton, NJ · On-site

$26.07 - $30/hr

General Information Job ID ATR64673 Posting Job Title Customer Solutions Strategist Locations NJ ... Associate degree (AA) or equivalent from two-year college or technical school preferred. * Minimum ...

HD Supply

Inventory Solutions Associate

Burnsville, MN · On-site

$23.56 - $28.61/hr

Job Summary Serves as a liaison between the organization and the customer served by provided ... solutions. Maintains all day-to-day functions in a Vendor Managed Inventory (VMI) site within a ...

HD Supply

Inventory Solutions Associate

Burnsville, MN · On-site

$23.56 - $28.61/hr

Job Summary Serves as a liaison between the organization and the customer served by provided ... solutions. Maintains all day-to-day functions in a Vendor Managed Inventory (VMI) site within a ...

Primo Brands

Customer Solutions Analyst

Coppell, TX · On-site

$72K - $86K/yr

We are currently seeking a Customer Solutions Analyst in Coppell, TX and report to the Manager ... If you are a current associate of Primo Brands, please apply via myADP. Base Salary: $72,119-$86 ...

Primo Brands

Customer Solutions Analyst

Coppell, TX · On-site

$72K - $86K/yr

We are currently seeking a Customer Solutions Analyst in Coppell, TX and report to the Manager ... If you are a current associate of Primo Brands, please apply via myADP. Base Salary: $72,119-$86 ...

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Customer Solutions Associate information

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How much do customer solutions associate jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for customer solutions associate in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Customer Solutions Associate vs Customer Service Representative?

AspectCustomer Solutions AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent
Work EnvironmentOffice settings, call centers, or remote; focus on problem-solving and technical supportCall centers, retail, or office; focus on answering inquiries and basic support
Employer & Industry UsageTech, telecom, finance, and service industriesRetail, telecom, hospitality, and service sectors
Comparison Search IntentUnderstanding roles with technical or solution-oriented focusGeneral customer support and inquiry handling

The Customer Solutions Associate typically handles more complex issues, providing technical support and tailored solutions, often requiring specific product knowledge. In contrast, the Customer Service Representative primarily manages routine inquiries and basic support. Both roles are essential in customer-facing environments but differ in complexity and focus.

What are the key skills and qualifications needed to thrive as a Customer Solutions Associate, and why are they important?

To thrive as a Customer Solutions Associate, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is often required. Exceptional patience, active listening, and a customer-centric attitude are soft skills that help you excel in this role. These skills and qualities are crucial for effectively resolving customer issues, ensuring satisfaction, and building long-term loyalty.

What does a Customer Solutions Associate do?

A Customer Solutions Associate is responsible for assisting customers by resolving their inquiries and issues, often through phone, email, or chat support. They work to understand customer needs, provide information about products or services, and ensure a positive customer experience. In addition, they may help troubleshoot problems, process orders or returns, and escalate complex issues to higher-level support when necessary. This role requires strong communication skills, patience, and a customer-focused attitude.

What are some common challenges faced by Customer Solutions Associates, and how can they be addressed effectively?

Customer Solutions Associates often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on evolving products or services. To address these challenges, it's important to develop strong communication and problem-solving skills, utilize available knowledge bases, and seek guidance from team leads or more experienced colleagues when needed. Many companies provide ongoing training and support to help associates stay prepared and maintain a positive customer experience, even in high-pressure situations.
What cities are hiring for Customer Solutions Associate jobs? Cities with the most Customer Solutions Associate job openings:
What are the most commonly searched types of Customer Solutions jobs? The most popular types of Customer Solutions jobs are:
What states have the most Customer Solutions Associate jobs? States with the most job openings for Customer Solutions Associate jobs include:
What job categories do people searching Customer Solutions Associate jobs look for? The top searched job categories for Customer Solutions Associate jobs are:
Customer Solutions Associate jobs near you
Infographic showing various Customer Solutions Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.

Customer Solutions Specialist

Nidec Automatic Feed

Napoleon, OH • On-site

Full-time

Posted 24 days ago

Job description

Essential Functions

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Job Summary

Will provide technical support for CHS line equipment, assisting Customers, Sales, and the Service team with troubleshooting, service coordination, parts support, and maintenance of technical documentation related to CHS equipment. (This is not an IT position.)

Duties and Responsibilities:

  1. Receive and respond to customer, Sales, and internal requests for technical support related to CHS line equipment, including service and parts inquiries.
  2. Provide technical assistance for CHS line equipment, including troubleshooting mechanical and electrical issues and supporting resolution of equipment performance concerns.
  3. Assist in coordinating service activities for CHS equipment, including identifying required parts, personnel needs, and customer-required service dates.
  4. Prepare and provide service- and parts-related quotations for CHS line equipment.
  5. Assist Sales with CHS line technical support from the main office and as required, at customer plants.
  6. Enter, maintain, and update service, parts, and technical information related to CHS line equipment in Encompix and other designated company databases.
  7. Support the establishment and maintenance of CHS line spare parts information to support customer sales and service efficiency.
  8. Assist with maintaining technical databases and documentation used by Mechanical and Electrical Engineering during design reviews and ongoing support of CHS equipment.
  9. Apply and support the company quality system in all technical support activities related to CHS line equipment.

Qualifications

  • Minimum associate degree in Engineering or a related field, or equivalent experience.
  • Must have a strong mechanical and electrical aptitude.
  • Must have a sound mechanical background, including a good understanding of electricity and electrical systems, basic hydraulics, lubrication systems, and pneumatic systems.
  • Commitment to customer service.
  • Thorough understanding of mechanical systems including hydraulics, lubrication, and pneumatics as applicable to CHS line equipment.
  • Understanding of company quality system and ability to apply them effectively.
  • Basic computer skills, including Windows-based applications (Word, Excel, Access).
  • Commitment to Automatic Feed Company's Quality Policy, Values, and Vision.

Competencies:

  • Communication Proficiency
  • Results Driven
  • Organizational Skills
  • Initiative
  • Customer/Client Focus
  • Technical Capacity

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position is not very active and requires some standing, walking, bending, kneeling, stooping, crouching. The employee may have to lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Nidec Automatic Feed will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls.

An equal opportunity/affirmative action employer, M/F/D/V