As the Client Solutions Associate, you will provide administrative and technical service support to a team of Client Solutions Managers. The successful candidate will demonstrate the ability to work ...
As the Client Solutions Associate, you will provide administrative and technical service support to a team of Client Solutions Managers. The successful candidate will demonstrate the ability to work ...
Overview As a Client Solutions Associate, you will provide administrative and technical service support to a team of Client Service Broker(s) and Director within our Commercial Energy division. The ...
Overview As a Client Solutions Associate, you will provide administrative and technical service support to a team of Client Service Broker(s) and Director within our Commercial Energy division. The ...
The Credit Solutions Associate (CSA) provides the Client Relationship Managers with end-to-end ... Champion a customer focused culture to deepen client relationships and leveragebroader Bank ...
The Credit Solutions Associate (CSA) provides the Client Relationship Managers with end-to-end ... Champion a customer focused culture to deepen client relationships and leveragebroader Bank ...
Customer Experience Associate - Red Deer - Future Opportunities
Medical
Retirement
PTO
Identify customer needs and determine solutions to customer problems, and open a limited range of products and/or services for customers SHAREHOLDER * Support the achievement of business objectives ...
Customer Experience Associate - Red Deer - Future Opportunities
Medical
Retirement
PTO
Identify customer needs and determine solutions to customer problems, and open a limited range of products and/or services for customers SHAREHOLDER * Support the achievement of business objectives ...
Customer Support Associate
Calgary, AB · On-site
Aerotek is an operating company within Allegis Group, a global leader in talent solutions. We are a ... We are actively interviewing and hiring for Customer Support Associates to join our team! Summary ...
Customer Support Associate
Calgary, AB · On-site
Aerotek is an operating company within Allegis Group, a global leader in talent solutions. We are a ... We are actively interviewing and hiring for Customer Support Associates to join our team! Summary ...
Customer Support Associate
Edmonton, AB · On-site
Aerotek is an operating company within Allegis Group, a global leader in talent solutions. We are a ... We are actively interviewing and hiring for Customer Support Associates to join our team! Summary ...
Customer Support Associate
Edmonton, AB · On-site
Aerotek is an operating company within Allegis Group, a global leader in talent solutions. We are a ... We are actively interviewing and hiring for Customer Support Associates to join our team! Summary ...
We're looking for a proactive and customer-focused Customer Success Associate to join our team. You ... Ability to think outside the box and develop creative solutions to customer challenges, leveraging ...
Quick apply
We're looking for a proactive and customer-focused Customer Success Associate to join our team. You ... Ability to think outside the box and develop creative solutions to customer challenges, leveraging ...
Customer Experience Associate
Red Deer, AB · On-site
CA$22 - CA$27.21/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... Understand and determine customer needs to recommend solutions specific to those needs while ...
New
Customer Experience Associate
Red Deer, AB · On-site
CA$22 - CA$27.21/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... Understand and determine customer needs to recommend solutions specific to those needs while ...
New
Customer Experience Associate
Edmonton, AB · On-site
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... Understand and determine customer needs to recommend solutions specific to those needs while ...
Customer Experience Associate
Edmonton, AB · On-site
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... Understand and determine customer needs to recommend solutions specific to those needs while ...
Customer Experience Associate
Fort Saskatchewan, AB · On-site
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... Understand and determine customer needs to recommend solutions specific to those needs while ...
Customer Experience Associate
Fort Saskatchewan, AB · On-site
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... Understand and determine customer needs to recommend solutions specific to those needs while ...
Customer Experience Associate
Calgary, AB · On-site
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... Understand and determine customer needs to recommend solutions specific to those needs while ...
Customer Experience Associate
Calgary, AB · On-site
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... Understand and determine customer needs to recommend solutions specific to those needs while ...
Customer Experience Associate
Oyen, AB · On-site
... products, and solutions to existing or prospective TD customers. At the branch, we understand ... Associate. We are expecting an all-around champion who can understand customer needs and advise ...
Customer Experience Associate
Oyen, AB · On-site
... products, and solutions to existing or prospective TD customers. At the branch, we understand ... Associate. We are expecting an all-around champion who can understand customer needs and advise ...
... products, and solutions to existing or prospective TD customers. At the branch, we understand ... Associate. We are expecting an all-around champion who can understand customer needs and advise ...
... products, and solutions to existing or prospective TD customers. At the branch, we understand ... Associate. We are expecting an all-around champion who can understand customer needs and advise ...
Customer Experience Associate
Edmonton, AB · On-site
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... Understand and determine customer needs to recommend solutions specific to those needs while ...
Customer Experience Associate
Edmonton, AB · On-site
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... Understand and determine customer needs to recommend solutions specific to those needs while ...
Customer Experience Associate
Camrose, AB · On-site
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... Understand and determine customer needs to recommend solutions specific to those needs while ...
Customer Experience Associate
Camrose, AB · On-site
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... Understand and determine customer needs to recommend solutions specific to those needs while ...
Customer Experience Associate
Calgary, AB · On-site
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... Understand and determine customer needs to recommend solutions specific to those needs while ...
Customer Experience Associate
Calgary, AB · On-site
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... Understand and determine customer needs to recommend solutions specific to those needs while ...
Customer Experience Associate
Brooks, AB · On-site
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... Understand and determine customer needs to recommend solutions specific to those needs while ...
Customer Experience Associate
Brooks, AB · On-site
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... Understand and determine customer needs to recommend solutions specific to those needs while ...
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... Understand and determine customer needs to recommend solutions specific to those needs while ...
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... Understand and determine customer needs to recommend solutions specific to those needs while ...
Customer Experience Associate
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... Understand and determine customer needs to recommend solutions specific to those needs while ...
Customer Experience Associate
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... Understand and determine customer needs to recommend solutions specific to those needs while ...
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... Understand and determine customer needs to recommend solutions specific to those needs while ...
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... Understand and determine customer needs to recommend solutions specific to those needs while ...
Customer Solutions Associate information
See Alberta salary details
$12.26 - $13.22
12% of jobs
$14.10 is the 25th percentile. Wages below this are outliers.
$13.22 - $14.18
15% of jobs
$14.18 - $15.14
15% of jobs
The median wage is $16.05 / hr.
$15.14 - $16.11
9% of jobs
$16.11 - $17.07
9% of jobs
$17.07 - $18.03
7% of jobs
$18.03 - $18.99
7% of jobs
$19.04 is the 75th percentile. Wages above this are outliers.
$18.99 - $19.95
5% of jobs
$19.95 - $20.91
6% of jobs
$20.91 - $21.87
9% of jobs
$21.88 - $22.84
4% of jobs
$12
$16
$22
How much do customer solutions associate jobs pay per hour?
As of Aug 13, 2026, the average hourly pay for customer solutions associate in Alberta is $16.56, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.99 per hour, depending on experience, location, and employer.
What is the difference between Customer Solutions Associate vs Customer Service Representative?
| Aspect | Customer Solutions Associate | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may prefer post-secondary education | High school diploma or equivalent |
| Work Environment | Office settings, call centers, or remote; focus on problem-solving and technical support | Call centers, retail, or office; focus on answering inquiries and basic support |
| Employer & Industry Usage | Tech, telecom, finance, and service industries | Retail, telecom, hospitality, and service sectors |
| Comparison Search Intent | Understanding roles with technical or solution-oriented focus | General customer support and inquiry handling |
The Customer Solutions Associate typically handles more complex issues, providing technical support and tailored solutions, often requiring specific product knowledge. In contrast, the Customer Service Representative primarily manages routine inquiries and basic support. Both roles are essential in customer-facing environments but differ in complexity and focus.
What are the key skills and qualifications needed to thrive as a Customer Solutions Associate?
To thrive as a Customer Solutions Associate, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is often required. Exceptional patience, active listening, and a customer-centric attitude are soft skills that help you excel in this role. These skills and qualities are crucial for effectively resolving customer issues, ensuring satisfaction, and building long-term loyalty.
What does a Customer Solutions Associate do?
A Customer Solutions Associate is responsible for assisting customers by resolving their inquiries and issues, often through phone, email, or chat support. They work to understand customer needs, provide information about products or services, and ensure a positive customer experience. In addition, they may help troubleshoot problems, process orders or returns, and escalate complex issues to higher-level support when necessary. This role requires strong communication skills, patience, and a customer-focused attitude.
What are some common challenges faced by Customer Solutions Associates, and how can they be addressed effectively?
Customer Solutions Associates often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on evolving products or services. To address these challenges, it's important to develop strong communication and problem-solving skills, utilize available knowledge bases, and seek guidance from team leads or more experienced colleagues when needed. Many companies provide ongoing training and support to help associates stay prepared and maintain a positive customer experience, even in high-pressure situations.
What cities in Alberta are hiring for Customer Solutions Associate jobs? Cities in Alberta with the most Customer Solutions Associate job openings:
Arthur J. Gallagher & Co. rating
7.6
Based on 93 frontline employees who took The Breakroom Quiz
210th of 306 rated insurance
Job description
Introduction
Overview
How you'll make an impact
About you
Compensation and benefits
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
We believe that every candidate brings something special to the table, including you! We currently have an existing vacancy within our organization, so, even if you feel that you’re close but not an exact match, we encourage you to apply.
Overview
We're looking for a Client Solutions Associate to join our Western Excellence Service Center Team! As the Client Solutions Associate, you will provide administrative and technical service support to a team of Client Solutions Managers. The successful candidate will demonstrate the ability to work confidently in a fast-paced environment, and will be an effective communicator with both clients and staff.
Work Environment Hybrid (Agile) – We at Gallagher enjoy the benefits of working remotely while also collaborating and interacting with each other in the office.
How you'll make an impact
- Set up and maintain client files
- Process endorsements mid-term changes to policy
- Request and/or process new business and renewals
- Request all Invoicing, binders and cover letters
- Prepare certificates of insurance and complete post placement checklist with sign off from CSM Invoicing and completing premium financing contracts
- Prepare and distribute automobile pink slips as required
- Handle accounting activities for team
- Insurance Company portals – access various Insurance Company portals to acquire insurance policy documents.
- Prepare and maintain schedules of insurance and check policy documents for accuracy
About you
- Having experience working in an insurance brokerage is considered an aseet
- Excellent computer skills, MS Excel, MS Word, MS PowerPoint
- Very well organized & able to meet deadlines
- Accurate and detail oriented
- Ability to work well with team and others
- Brokers License an asset but not mandatory
Compensation and benefits
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
Qualifications:- Having experience working in an insurance brokerage is considered an aseet
- Excellent computer skills, MS Excel, MS Word, MS PowerPoint
- Very well organized & able to meet deadlines
- Accurate and detail oriented
- Ability to work well with team and others
- Brokers License an asset but not mandatory
What Arthur J. Gallagher & Co. employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Arthur J. Gallagher
Sourced by ZipRecruiter
Industry
Insurance services
Company size
10,000+ Employees
Headquarters location
Rolling Meadows, IL, US
Year founded
1927