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Customer Solutions Associate Jobs (NOW HIRING)

AMMEGA

Customer Solutions Associate

Greenville, WI

$13.75 - $19/hr

Contacting customers to collect invoices that are past due. We are looking for you to have: * Associate's or Bachelor's degree strongly preferred and/or at least four (4) years of previous experience.

Evergreen

Solutions Associate

Atlanta, GA · On-site

Associates will develop business, technical, and communication skills through mentorship and hands ... Learn to translate customer business problems into clear solution requirements through structured ...

Evergreen

Solutions Associate

Atlanta, GA · On-site

Associates will develop business, technical, and communication skills through mentorship and hands ... Learn to translate customer business problems into clear solution requirements through structured ...

Omnea

AI Solutions Associate

New York, NY · On-site

$75K - $90K/yr

Overview We're looking for an exceptional Solutions Associate to join Omnea's customer team in our New York office. You'll be excited to join an intense, fast-scaling enterprise SaaS startup with an ...

Omnea

Overview We're looking for an exceptional Solutions Associate to join Omnea's customer team in our New York office. You'll be excited to join an intense, fast-scaling enterprise SaaS startup with an ...

Omnea Limited

AI Solutions Associate

Manhattan, NY · On-site

$65 - $95/hr

Overview We're looking for an exceptional Solutions Associate to join Omnea's customer team in our New York office. You'll be excited to join an intense, fast-scaling enterprise SaaS startup with an ...

New

Connection

Microsoft Solutions Associate

Concord, NH · On-site

$28.85 - $36.74/hr

If a customer is looking for a better way to manage their warehouse inventory, equip their ... Our Microsoft Solutions Associate (MSA) plays a critical role in supporting the success of our team.

ViziRecruiter,LLC.

$52 - $68/hr

If a customer is looking for a better way to manage their warehouse inventory, equip their ... Our Microsoft Solutions Associate (MSA) plays a critical role in supporting the success of our team.

New

Altec

Manager, Customer Solutions

Birmingham, AL · On-site

Manage a Customer Solutions team that supports multiple workflows by leading leaders, owning a ... Each promotional opportunity is evaluated based on proven performance and the associate ...

Boyd

Customer Solutions Representative

Woburn, MA · On-site

$70K/yr

Boyd Thermal by Eaton is seeking a Customer Solutions Representative (CSR) for our CSR team in ... Associates Degree or Bachelor's degree in business or technical discipline * 2+ years of experience ...

Boydcorp

Customer Solutions Representative

Woburn, MA

$70K/yr

Boyd Thermal by Eaton is seeking a Customer Solutions Representative (CSR) for our CSR team in ... Associates Degree or Bachelor's degree in business or technical discipline * 2+ years of experience ...

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Customer Solutions Associate information

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How much do customer solutions associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer solutions associate in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What does a Customer Solutions Associate do?

A Customer Solutions Associate is responsible for assisting customers by resolving their inquiries and issues, often through phone, email, or chat support. They work to understand customer needs, provide information about products or services, and ensure a positive customer experience. In addition, they may help troubleshoot problems, process orders or returns, and escalate complex issues to higher-level support when necessary. This role requires strong communication skills, patience, and a customer-focused attitude.

What are the key skills and qualifications needed to thrive as a Customer Solutions Associate?

To thrive as a Customer Solutions Associate, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is often required. Exceptional patience, active listening, and a customer-centric attitude are soft skills that help you excel in this role. These skills and qualities are crucial for effectively resolving customer issues, ensuring satisfaction, and building long-term loyalty.

What are some common challenges faced by Customer Solutions Associates, and how can they be addressed effectively?

Customer Solutions Associates often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on evolving products or services. To address these challenges, it's important to develop strong communication and problem-solving skills, utilize available knowledge bases, and seek guidance from team leads or more experienced colleagues when needed. Many companies provide ongoing training and support to help associates stay prepared and maintain a positive customer experience, even in high-pressure situations.

What is the difference between Customer Solutions Associate vs Customer Service Representative?

AspectCustomer Solutions AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent
Work EnvironmentOffice settings, call centers, or remote; focus on problem-solving and technical supportCall centers, retail, or office; focus on answering inquiries and basic support
Employer & Industry UsageTech, telecom, finance, and service industriesRetail, telecom, hospitality, and service sectors
Comparison Search IntentUnderstanding roles with technical or solution-oriented focusGeneral customer support and inquiry handling

The Customer Solutions Associate typically handles more complex issues, providing technical support and tailored solutions, often requiring specific product knowledge. In contrast, the Customer Service Representative primarily manages routine inquiries and basic support. Both roles are essential in customer-facing environments but differ in complexity and focus.

What cities are hiring for Customer Solutions Associate jobs?

Cities with the most Customer Solutions Associate job openings:

What are the most commonly searched types of Customer Solutions jobs?

The most popular types of Customer Solutions jobs are:

Who are the top companies hiring for Customer Solutions Associate jobs?

The top employers for Customer Solutions Associate jobs are:

What states have the most Customer Solutions Associate jobs?

States with the most job openings for Customer Solutions Associate jobs include:

What job categories do people searching Customer Solutions Associate jobs look for?

The top searched job categories for Customer Solutions Associate jobs are:

Customer Solutions Associate jobs near you
Infographic showing various Customer Solutions Associate job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.

Customer Solutions Associate

AMMEGA

Greenville, WI

$13.75 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Job description

For our MIR and AMMEGA Customer Service team, we are currently looking for a

CUSTOMER SUPPORT SPECIALIST. As a customer support specialist, you will be responsible for facilitating customer requests for information, quotations, and orders by interacting with customers, supervisors, the sales team, and vendors. A day in the life of a customer support specialist can look like:

  • Communicating with customers to receive orders for products and installations via fax, e-mail, phone, or from sales staff.
  • Processing customer orders accurately and timely.
  • Researching customer order history and reviewing inventory for availability.
  • Maintaining and updating customer files.
  • Following up on orders in progress and communicating order statuses with outside sales staff.
  • Interacting extensively with vendors and customers.
  • Performing product research through contact with our vendors.
  • Obtaining pricing on purchases, generating and following up on quotes.
  • Answering the phones timely and professionally throughout office hours; filing, faxing, e-mailing, and various other office and clerical duties to be completed as needed.
  • Verifying accuracy of order when receiving vendor products.
  • Allocating cost of inventory to orders.
  • Transferring stock to other branches upon request.
  • Contacting customers to collect invoices that are past due.

We are looking for you to have:

  • Associate’s or Bachelor’s degree strongly preferred and/or at least four (4) years of previous experience.
  • Experience with Word, Excel, and Outlook.
  • Excellent verbal and written communication skills.
  • Strong analytical and problem-solving skills.
  • Leadership acumen.
  • Positive team spirit.
  • Entrepreneurial and customer focus.
  • Learning agility.
  • Ability to deliver what is promised.
  • Drive for change and innovation.
  • Ability to build relationships through collaboration.

What we offer you: 

The benefits of working at AMMEGA go beyond the daily work. You will join a world class team and have the opportunity to grow through internal advancement, on-the job training, educational support, and access to a global network.

Other benefits include:

  • Paid training.
  • Medical, Dental, and Vision insurance.
  • Life insurance.
  • Employer-paid Short- and Long-Term Disability insurance.
  • 401k with company match.
  • Tuition reimbursement.

Paid time off.
AMMEGA is an Equal Opportunity Employer. Employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status or other characteristics protected by law.

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