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Customer Solutions Associate Jobs (NOW HIRING)

WAV, LLC

Customer Solutions Associate

College Station, TX

$11.25 - $15.25/hr

Position Overview The Customer Solutions Associate supports the WAV sales team and customers by ensuring that quotes, sales orders, and requests are completed in a timely, accurate manner. The ...

FuseGlobal

Customer Solutions Associate

Solon, OH · On-site

$24.50/hr

Customer Solutions Associate Title: Customer Solutions Associate Location: Solon, OH Company: Fortune 100 Food & Beverage Manufacturing (FuseGlobal has worked with this company for 20 years) Initial ...

FuseGlobal

Customer Solutions Associate

Solon, OH

$24.50/hr

Title: Customer Solutions Associate Location: Solon, OH Company: Fortune 100 Food & Beverage Manufacturing (FuseGlobal has worked with this company for 20 years) Initial term: 8 months (position ...

FuseGlobal

Customer Solutions Associate

Solon, OH

$24.50/hr

Title: Customer Solutions Associate Location: Solon, OH Company: Fortune 100 Food & Beverage Manufacturing (FuseGlobal has worked with this company for 20 years) Initial term: 8 months (position ...

Perchwell

Customer Solutions Associate

New York, NY · On-site

$90K - $115K/yr

What We're Looking For We're looking for a Customer Solutions Associate who thrives at the intersection of customer experience, technical problem-solving, and operational improvement. In this role ...

New

Perchwell

Customer Solutions Associate

Manhattan, NY · On-site

$16 - $22/hr

What We're Looking For We're looking for a Customer Solutions Associate who thrives at the intersection of customer experience, technical problem-solving, and operational improvement. In this role ...

New

AMMEGA

Customer Solutions Associate

Greenville, WI · On-site

$13.75 - $19/hr

Contacting customers to collect invoices that are past due. We are looking for you to have: * Associate's or Bachelor's degree strongly preferred and/or at least four (4) years of previous experience.

AMMEGA

Customer Solutions Associate

Greenville, WI · On-site

$41K/yr

Contacting customers to collect invoices that are past due. We are looking for you to have: * Associate's or Bachelor's degree strongly preferred and/or at least four (4) years of previous experience.

Credence Global Solutions

Be Seen First

Customer Solutions Associate - Collections

Richardson, TX · On-site

$16 - $17/hr

We are currently seeking motivated, goal-driven Customer Solutions Associates to join our team, primarily supporting our first- and third-party collections programs. This is an excellent opportunity ...

Evergreen

Solutions Associate

Atlanta, GA

Associates will develop business, technical, and communication skills through mentorship and hands ... Learn to translate customer business problems into clear solution requirements through structured ...

Evergreen

Solutions Associate

Atlanta, GA · On-site

Associates will develop business, technical, and communication skills through mentorship and hands ... Learn to translate customer business problems into clear solution requirements through structured ...

Omnea

Solutions Associate

New York, NY · On-site

$75K - $90K/yr

Overview We're looking for an exceptional Solutions Associate to join Omnea's customer team in our New York office. You'll be excited to join an intense, fast-scaling enterprise SaaS startup with an ...

Teal Communications, Inc.

Solutions Associate

Kirkland, WA · On-site

$55K - $75K/yr

The Solutions Associate will support our sales team as a core technical resource - helping drive ... You'll also partner cross-functionally with Customer Support, Product, and Engineering by bringing ...

Teal Communications, Inc.

Solutions Associate

Kirkland, WA · On-site

$55K - $75K/yr

The Solutions Associate will support our sales team as a core technical resource - helping drive ... You'll also partner cross-functionally with Customer Support, Product, and Engineering by bringing ...

WSFS Bank

Customer Solutions Specialist

Philadelphia, PA · On-site

$48K - $79K/yr

Customer Solution Specialist NewLane Finance is a commercial equipment finance company, serving ... For more information about Associate benefits, please visit WSFS Bank is inclusive and supportive ...

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Customer Solutions Associate information

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How much do customer solutions associate jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for customer solutions associate in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Customer Solutions Associate vs Customer Service Representative?

AspectCustomer Solutions AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent
Work EnvironmentOffice settings, call centers, or remote; focus on problem-solving and technical supportCall centers, retail, or office; focus on answering inquiries and basic support
Employer & Industry UsageTech, telecom, finance, and service industriesRetail, telecom, hospitality, and service sectors
Comparison Search IntentUnderstanding roles with technical or solution-oriented focusGeneral customer support and inquiry handling

The Customer Solutions Associate typically handles more complex issues, providing technical support and tailored solutions, often requiring specific product knowledge. In contrast, the Customer Service Representative primarily manages routine inquiries and basic support. Both roles are essential in customer-facing environments but differ in complexity and focus.

What are the key skills and qualifications needed to thrive as a Customer Solutions Associate, and why are they important?

To thrive as a Customer Solutions Associate, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is often required. Exceptional patience, active listening, and a customer-centric attitude are soft skills that help you excel in this role. These skills and qualities are crucial for effectively resolving customer issues, ensuring satisfaction, and building long-term loyalty.

What does a Customer Solutions Associate do?

A Customer Solutions Associate is responsible for assisting customers by resolving their inquiries and issues, often through phone, email, or chat support. They work to understand customer needs, provide information about products or services, and ensure a positive customer experience. In addition, they may help troubleshoot problems, process orders or returns, and escalate complex issues to higher-level support when necessary. This role requires strong communication skills, patience, and a customer-focused attitude.

What are some common challenges faced by Customer Solutions Associates, and how can they be addressed effectively?

Customer Solutions Associates often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on evolving products or services. To address these challenges, it's important to develop strong communication and problem-solving skills, utilize available knowledge bases, and seek guidance from team leads or more experienced colleagues when needed. Many companies provide ongoing training and support to help associates stay prepared and maintain a positive customer experience, even in high-pressure situations.
What cities are hiring for Customer Solutions Associate jobs? Cities with the most Customer Solutions Associate job openings:
What are the most commonly searched types of Customer Solutions jobs? The most popular types of Customer Solutions jobs are:
What states have the most Customer Solutions Associate jobs? States with the most job openings for Customer Solutions Associate jobs include:
What job categories do people searching Customer Solutions Associate jobs look for? The top searched job categories for Customer Solutions Associate jobs are:
Customer Solutions Associate jobs near you
Infographic showing various Customer Solutions Associate job openings in the United States as of June 2026, with employment types broken down into 89% Full Time, 9% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.
Customer Solutions Associate

Customer Solutions Associate

WAV, LLC

College Station, TX

$11.25 - $15.25/hr

Full-time

Posted 2 days ago

Job description

Position Overview

The Customer Solutions Associate supports the WAV sales team and customers by ensuring that quotes, sales orders, and requests are completed in a timely, accurate manner. The Customer Solutions Associate will use the WAV CRM system to create quotes, process orders, and manage activity. Your efforts directly support WAV's growth.

Essential Job Functions

  • Promptly respond to customers with courtesy and respect
  • Create quotes and process sales orders
  • Obtain and maintain a proficient understanding of internal systems and processes to increase level of customer service to clients
  • Become and maintain a proficient understanding of technical knowledge of all product lines offered by WAV, attend in-house and supplier trainings
  • Become proficient in the pricing models of all product lines offered by WAV
  • Attend in-house and supplier training
  • Act as support to our internal customers
  • Adhere to and promote WAV fundamentals
  • Support WAV house accounts

Non-essential Job Functions

  • Detail focused and strong organizational, analytical, and problem-solving skills
  • Self-starter who is independent and proactive
  • Able to work in a fast-paced environment
  • Able to work in a team environment with a positive attitude.
  • All other duties as assigned

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