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Customer Solutions Associate Jobs in Wisconsin (NOW HIRING)

AMMEGA

Customer Solutions Associate

Greenville, WI

$41K/yr

Contacting customers to collect invoices that are past due. We are looking for you to have: * Associate's or Bachelor's degree strongly preferred and/or at least four (4) years of previous experience.

Lands' End

Sales Associate

Fox Point, WI

$13.75 - $18.75/hr

* As a Sales Associate, you are a member of a talented team that represents Lands' End to the ... identify * customer needs and provide appropriate solutions; this can include suggesting ...

Lands' End

Sales Assoc - Sample Sale

Middleton, WI · On-site

$14.50 - $19.50/hr

As a Sales Associate, you are a member of a talented team that represents Lands' End to the ... identify * customer needs and provide appropriate solutions; this can include suggesting ...

Lands' End

Sales Associate

Fox Point, WI · On-site

$13.75 - $18.75/hr

* As a Sales Associate, you are a member of a talented team that represents Lands' End to the ... identify * customer needs and provide appropriate solutions; this can include suggesting ...

Lands' End

Sales Assoc - Sample Sale

Middleton, WI · On-site

$14.50 - $19.50/hr

As a Sales Associate, you are a member of a talented team that represents Lands' End to the ... identify * customer needs and provide appropriate solutions; this can include suggesting ...

Lands' End

Sales Associate

Middleton, WI · On-site

$14.50 - $19.50/hr

Position Summary As a Sales Associate, you are a member of a talented team that represents Lands ... to identify customer needs and provide appropriate solutions; this can include suggesting ...

Lands' End

Sales Associate

Brookfield, WI · On-site

$13 - $17.75/hr

Position Summary As a Sales Associate, you are a member of a talented team that represents Lands ... to identify customer needs and provide appropriate solutions; this can include suggesting ...

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All JobsCustomer Solutions Associate JobsCustomer Solutions Associate Jobs in Wisconsin

Customer Solutions Associate information

See Wisconsin salary details

$8

$17

$27

How much do customer solutions associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer solutions associate in Wisconsin is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $19.42 per hour, depending on experience, location, and employer.

What does a Customer Solutions Associate do?

A Customer Solutions Associate is responsible for assisting customers by resolving their inquiries and issues, often through phone, email, or chat support. They work to understand customer needs, provide information about products or services, and ensure a positive customer experience. In addition, they may help troubleshoot problems, process orders or returns, and escalate complex issues to higher-level support when necessary. This role requires strong communication skills, patience, and a customer-focused attitude.

What are the key skills and qualifications needed to thrive as a Customer Solutions Associate?

To thrive as a Customer Solutions Associate, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is often required. Exceptional patience, active listening, and a customer-centric attitude are soft skills that help you excel in this role. These skills and qualities are crucial for effectively resolving customer issues, ensuring satisfaction, and building long-term loyalty.

What are some common challenges faced by Customer Solutions Associates, and how can they be addressed effectively?

Customer Solutions Associates often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on evolving products or services. To address these challenges, it's important to develop strong communication and problem-solving skills, utilize available knowledge bases, and seek guidance from team leads or more experienced colleagues when needed. Many companies provide ongoing training and support to help associates stay prepared and maintain a positive customer experience, even in high-pressure situations.

What is the difference between Customer Solutions Associate vs Customer Service Representative?

AspectCustomer Solutions AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent
Work EnvironmentOffice settings, call centers, or remote; focus on problem-solving and technical supportCall centers, retail, or office; focus on answering inquiries and basic support
Employer & Industry UsageTech, telecom, finance, and service industriesRetail, telecom, hospitality, and service sectors
Comparison Search IntentUnderstanding roles with technical or solution-oriented focusGeneral customer support and inquiry handling

The Customer Solutions Associate typically handles more complex issues, providing technical support and tailored solutions, often requiring specific product knowledge. In contrast, the Customer Service Representative primarily manages routine inquiries and basic support. Both roles are essential in customer-facing environments but differ in complexity and focus.

What are the most commonly searched types of Customer Solutions jobs in Wisconsin?

The most popular types of Customer Solutions jobs in Wisconsin are:

What cities in Wisconsin are hiring for Customer Solutions Associate jobs?

Cities in Wisconsin with the most Customer Solutions Associate job openings:

Customer Solutions Associate jobs near you
Infographic showing various Customer Solutions Associate job openings in Wisconsin as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,980 per year, or $17.3 per hour.

Customer Solutions Associate

AMMEGA

Greenville, WI

$41K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Job description

For our MIR and AMMEGA Customer Service team, we are currently looking for a

CUSTOMER SUPPORT SPECIALIST. As a customer support specialist, you will be responsible for facilitating customer requests for information, quotations, and orders by interacting with customers, supervisors, the sales team, and vendors. A day in the life of a customer support specialist can look like:

  • Communicating with customers to receive orders for products and installations via fax, e-mail, phone, or from sales staff.
  • Processing customer orders accurately and timely.
  • Researching customer order history and reviewing inventory for availability.
  • Maintaining and updating customer files.
  • Following up on orders in progress and communicating order statuses with outside sales staff.
  • Interacting extensively with vendors and customers.
  • Performing product research through contact with our vendors.
  • Obtaining pricing on purchases, generating and following up on quotes.
  • Answering the phones timely and professionally throughout office hours; filing, faxing, e-mailing, and various other office and clerical duties to be completed as needed.
  • Verifying accuracy of order when receiving vendor products.
  • Allocating cost of inventory to orders.
  • Transferring stock to other branches upon request.
  • Contacting customers to collect invoices that are past due.

We are looking for you to have:

  • Associate’s or Bachelor’s degree strongly preferred and/or at least four (4) years of previous experience.
  • Experience with Word, Excel, and Outlook.
  • Excellent verbal and written communication skills.
  • Strong analytical and problem-solving skills.
  • Leadership acumen.
  • Positive team spirit.
  • Entrepreneurial and customer focus.
  • Learning agility.
  • Ability to deliver what is promised.
  • Drive for change and innovation.
  • Ability to build relationships through collaboration.

What we offer you: 

The benefits of working at AMMEGA go beyond the daily work. You will join a world class team and have the opportunity to grow through internal advancement, on-the job training, educational support, and access to a global network.

Other benefits include:

  • Paid training.
  • Medical, Dental, and Vision insurance.
  • Life insurance.
  • Employer-paid Short- and Long-Term Disability insurance.
  • 401k with company match.
  • Tuition reimbursement.

Paid time off.
AMMEGA is an Equal Opportunity Employer. Employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status or other characteristics protected by law.

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