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Customer Solutions Associate Jobs in Wisconsin (NOW HIRING)

Lands' End

Sales Associate- Nights and Weekends

Middleton, WI · On-site

$14.50 - $19.50/hr

Position Summary As a Sales Associate, you are a member of a talented team that represents Lands ... to identify customer needs and provide appropriate solutions; this can include suggesting ...

Wolters Kluwer

Customer Success Associate

Madison, WI · On-site

$52K - $61K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... solutions. Businesses and law firms around the world trust CT Corporation to manage their most ...

Wolters Kluwer

Customer Success Associate

Madison, WI · On-site

$52K - $61K/yr

We are currently seeking dynamic Customer Success Associate to join our growing teams across the ... solutions. Businesses and law firms around the world trust CT Corporation to manage their most ...

Wolters Kluwer

Customer Success Associate

Madison, WI · On-site

$52K - $61K/yr

We are currently seeking dynamic Customer Success Associate to join our growing teams across the ... solutions. Businesses and law firms around the world trust CT Corporation to manage their most ...

Nelnet, Inc.

CRM Solutions Architect

Madison, WI · On-site

$130 - $150/hr

The CRM Solutions Architect will drive the technology vision and architecture for the organization ... For over 40 years, we've been serving our customers, associates, and communities to make dreams ...

Wolters Kluwer

Customer Success Associate

Madison, WI · On-site

$34K - $57K/yr

We are currently seeking a dynamic Customer Success Associate to join our growing teams across the ... solutions. Businesses and law firms around the world trust CT Corporation to manage their most ...

Wolters Kluwer

Customer Success Associate

Madison, WI · On-site

$34K - $57K/yr

We are currently seeking a dynamic Customer Success Associate to join our growing teams across the ... solutions. Businesses and law firms around the world trust CT Corporation to manage their most ...

Wolters Kluwer N.V.

$34K - $57K/yr

We are currently seeking a dynamic Customer Success Associate to join our growing teams across the ... solutions. Businesses and law firms around the world trust CT Corporation to manage their most ...

Wolters Kluwer

Customer Success Associate

Madison, WI

$34K - $57K/yr

We are currently seeking a dynamic Customer Success Associate to join our growing teams across the ... solutions. Businesses and law firms around the world trust CT Corporation to manage their most ...

Wolters Kluwer N.V.

$34K - $57K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... solutions. Businesses and law firms around the world trust CT Corporation to manage their most ...

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Showing results 21-40

All JobsCustomer Solutions Associate JobsCustomer Solutions Associate Jobs in Wisconsin

Customer Solutions Associate information

See Wisconsin salary details

$8

$17

$27

How much do customer solutions associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer solutions associate in Wisconsin is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $19.42 per hour, depending on experience, location, and employer.

What does a Customer Solutions Associate do?

A Customer Solutions Associate is responsible for assisting customers by resolving their inquiries and issues, often through phone, email, or chat support. They work to understand customer needs, provide information about products or services, and ensure a positive customer experience. In addition, they may help troubleshoot problems, process orders or returns, and escalate complex issues to higher-level support when necessary. This role requires strong communication skills, patience, and a customer-focused attitude.

What are the key skills and qualifications needed to thrive as a Customer Solutions Associate?

To thrive as a Customer Solutions Associate, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is often required. Exceptional patience, active listening, and a customer-centric attitude are soft skills that help you excel in this role. These skills and qualities are crucial for effectively resolving customer issues, ensuring satisfaction, and building long-term loyalty.

What are some common challenges faced by Customer Solutions Associates, and how can they be addressed effectively?

Customer Solutions Associates often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on evolving products or services. To address these challenges, it's important to develop strong communication and problem-solving skills, utilize available knowledge bases, and seek guidance from team leads or more experienced colleagues when needed. Many companies provide ongoing training and support to help associates stay prepared and maintain a positive customer experience, even in high-pressure situations.

What is the difference between Customer Solutions Associate vs Customer Service Representative?

AspectCustomer Solutions AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent
Work EnvironmentOffice settings, call centers, or remote; focus on problem-solving and technical supportCall centers, retail, or office; focus on answering inquiries and basic support
Employer & Industry UsageTech, telecom, finance, and service industriesRetail, telecom, hospitality, and service sectors
Comparison Search IntentUnderstanding roles with technical or solution-oriented focusGeneral customer support and inquiry handling

The Customer Solutions Associate typically handles more complex issues, providing technical support and tailored solutions, often requiring specific product knowledge. In contrast, the Customer Service Representative primarily manages routine inquiries and basic support. Both roles are essential in customer-facing environments but differ in complexity and focus.

What are the most commonly searched types of Customer Solutions jobs in Wisconsin?

The most popular types of Customer Solutions jobs in Wisconsin are:

What cities in Wisconsin are hiring for Customer Solutions Associate jobs?

Cities in Wisconsin with the most Customer Solutions Associate job openings:

Customer Solutions Associate jobs near you
Infographic showing various Customer Solutions Associate job openings in Wisconsin as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,980 per year, or $17.3 per hour.

Customer Service Associate

Workforce Solutions, LLC

Madison, WI • On-site

$14.50 - $20.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Workforce Solutions partners directly with teams looking to hire top talent. We are currently working with a family-owned manufacturing company seeking an Customer Service Associate to join their Madison, WI location. Our client is a family-owned manufacturer, who is known for their strong culture and long-tenured workforce, that has been serving customers for nearly 50 years.
What's the role?
The Customer Service Associate serves as the primary point of contact for customers and plays a vital role in delivering an exceptional customer experience. This position is responsible for assisting customers with product information, order management, shipping inquiries, and service-related requests while maintaining professional and timely communication.
In this role, you'll work closely with internal teams and external customers to ensure orders are processed accurately and efficiently. The ideal candidate enjoys a fast-paced environment, takes pride in attention to detail, and thrives on developing strong customer relationships that foster long-term business partnerships. Responsibilities also include supporting the order entry process, managing administrative tasks, and learning the company's products and systems to become a trusted resource for customers
What experience and skills do I need to be successful?
  • High school diploma or equivalent required
  • Minimum of 2 years of customer service experience or a related role
  • Excellent verbal and written communication skills
  • Strong attention to detail and organizational abilities
  • Ability to manage multiple priorities in a dynamic, fast-paced environment
  • Comfortable handling challenging situations and tight deadlines with professionalism
  • Strong computer proficiency, including Microsoft Office applications such as Excel and Word
  • Experience working within ERP systems is preferred
  • Ability to quickly learn new systems, processes, and products
  • Self-motivated with the ability to work independently and collaboratively with others
Great Perks and Benefits:
This position offers a competitive salary and full benefits package, including:
  • Medical, dental, and vision insurance
  • Paid time off and holidays
  • 401(k) with employer match
  • Life and disability insurance
  • Opportunities for growth and professional development
What will my schedule look like?
This is a full-time, onsite role working Monday through Friday, 8:00 a.m. - 5:00 p.m.
So how can I be considered for these opportunities?
The first step is applying with your resume. Qualified candidates will then complete a phone screen, followed by an interview with the client.
What else are you hiring for?
See all our openings on our website or reach out to our Lead Recruiting Partner, Brock Kazda, on LinkedIn.

Apply