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Customer Solutions Associate Jobs in Oklahoma (NOW HIRING)

BradyPLUS

Customer Solutions Representative

Oklahoma City, OK · On-site

$15.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

General information Name Customer Solutions Representative Ref # 3486 City Oklahoma City State ... associates and their families. Benefit offerings include medical, dental, vision, life and ...

New

Brady Plus

Customer Solutions Representative

Oklahoma City, OK · On-site

$15.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Solutions Representative As a Customer Solutions Representative you will manage and ... associates and their families. Benefit offerings include medical, dental, vision, life and ...

New

Ace Mart Restaurant Supply Co

Customer Service Associate

Tulsa, OK · On-site

$12.50 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Associate - Help Power the Foodservice Industry Reports to: Assistant Store ... It's a people-first, solution-oriented role at the front lines of the foodservice industry. What We ...

Ace Mart Restaurant Supply

Customer Service Associate

Tulsa, OK · On-site

$12.50 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Associate - Help Power the Foodservice Industry Reports to: Assistant Store ... It's a people-first, solution-oriented role at the front lines of the foodservice industry. What We ...

School of Rock

Customer Care Associate

Tulsa, OK · On-site

$12.50 - $17.25/hr

  • Medical

  • PTO

Customer Care Associate Are you passionate about creating memorable experiences for families while ... Address and de-escalate customer issues promptly, finding solutions that strengthen relationships.

School of Rock

Customer Care Associate

Jenks, OK · On-site

$12.50 - $17/hr

  • Medical

  • PTO

Customer Care Associate Are you passionate about creating memorable experiences for families while ... Address and de-escalate customer issues promptly, finding solutions that strengthen relationships.

SafeSplash

Customer Care Associate

Tulsa, OK · On-site

  • Medical

  • PTO

The Customer Care Associate is the welcoming face of our swim school, providing exceptional service ... Address and de-escalate customer issues promptly, finding solutions that strengthen relationships.

Youth Enrichment Brands

Customer Care Associate

Tulsa, OK · On-site

$12.50 - $17.25/hr

  • Medical

  • PTO

The Customer Care Associate is the welcoming face of our swim school, providing exceptional service ... Address and de-escalate customer issues promptly, finding solutions that strengthen relationships.

SafeSplash

Customer Care Associate

Tulsa, OK · On-site

  • Medical

  • PTO

The Customer Care Associate is the welcoming face of our swim school, providing exceptional service ... Address and de-escalate customer issues promptly, finding solutions that strengthen relationships.

Sonepar

Digital Business Development Manager

Oklahoma City, OK · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... customer adoption of digital solutions. Training, Support & Performance * Train and support sales associates on digital tools, customer value, and opportunity identification. * Track digital revenue ...

Sonepar

Digital Business Development Manager

Oklahoma City, OK

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... customer adoption of digital solutions. Training, Support & Performance * Train and support sales associates on digital tools, customer value, and opportunity identification. * Track digital revenue ...

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All JobsCustomer Solutions Associate JobsCustomer Solutions Associate Jobs in Oklahoma

Customer Solutions Associate information

See Oklahoma salary details

$8

$15

$25

How much do customer solutions associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer solutions associate in Oklahoma is $15.82, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $17.74 per hour, depending on experience, location, and employer.

What is the difference between Customer Solutions Associate vs Customer Service Representative?

AspectCustomer Solutions AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent
Work EnvironmentOffice settings, call centers, or remote; focus on problem-solving and technical supportCall centers, retail, or office; focus on answering inquiries and basic support
Employer & Industry UsageTech, telecom, finance, and service industriesRetail, telecom, hospitality, and service sectors
Comparison Search IntentUnderstanding roles with technical or solution-oriented focusGeneral customer support and inquiry handling

The Customer Solutions Associate typically handles more complex issues, providing technical support and tailored solutions, often requiring specific product knowledge. In contrast, the Customer Service Representative primarily manages routine inquiries and basic support. Both roles are essential in customer-facing environments but differ in complexity and focus.

What are the key skills and qualifications needed to thrive as a Customer Solutions Associate?

To thrive as a Customer Solutions Associate, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is often required. Exceptional patience, active listening, and a customer-centric attitude are soft skills that help you excel in this role. These skills and qualities are crucial for effectively resolving customer issues, ensuring satisfaction, and building long-term loyalty.

What does a Customer Solutions Associate do?

A Customer Solutions Associate is responsible for assisting customers by resolving their inquiries and issues, often through phone, email, or chat support. They work to understand customer needs, provide information about products or services, and ensure a positive customer experience. In addition, they may help troubleshoot problems, process orders or returns, and escalate complex issues to higher-level support when necessary. This role requires strong communication skills, patience, and a customer-focused attitude.

What are some common challenges faced by Customer Solutions Associates, and how can they be addressed effectively?

Customer Solutions Associates often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on evolving products or services. To address these challenges, it's important to develop strong communication and problem-solving skills, utilize available knowledge bases, and seek guidance from team leads or more experienced colleagues when needed. Many companies provide ongoing training and support to help associates stay prepared and maintain a positive customer experience, even in high-pressure situations.

What are the most commonly searched types of Customer Solutions jobs in Oklahoma?

The most popular types of Customer Solutions jobs in Oklahoma are:

What cities in Oklahoma are hiring for Customer Solutions Associate jobs?

Cities in Oklahoma with the most Customer Solutions Associate job openings:

Customer Solutions Associate jobs near you
Infographic showing various Customer Solutions Associate job openings in Oklahoma as of August 2026, with employment types broken down into 76% Full Time, 20% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $32,914 per year, or $15.8 per hour.

Customer Solutions Representative

BradyPLUS

Oklahoma City, OK • On-site

$15.25 - $19.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New

BradyPLUS rating

7.0

Company rating: 7.0 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

243rd of 418 rated retail wholesalers

Job description

General information
Name
Customer Solutions Representative
Ref #
3486
City
Oklahoma City
State
Oklahoma
Country
United States
Function
Customer Service
BradyPLUS is now Imperial Brady!
To learn more visit imperialbrady.com
Description & Requirements
Job Description
As a Customer Solutions Representative you will manage and process customer orders, identify and resolve order issues and engage in strategic cross-selling or upselling initiatives. You will play a key role in working closely with customers to meet their needs, understand challenges and ensure they have a successful and positive experience with BradyPLUS.
Responsibilities Include:
  • Customer Orders & Interaction: Engage with customers through various communication channels (phone, fax, email and will call) to manage orders, understand their needs and ensure seamless order fulfillment. Key orders daily and resolve issues quickly and precisely.
    • Calls answered within 2 Rings
    • Process Returns
    • Assist Walk-in Customers (where applicable)
    • eCommerce Set-Up
    • 2 hour or Less Email Response Times
    • Management of Shared Team Mailbox
    • Open & Close Cash Drawer (P21)

  • Customer Relationship Management: Support with building and maintaining positive relationships with customers to increase loyalty and repeat business.
    • Immediate Response to Customer Issues
    • Follow-Up on Delivery Issues
    • Store Customer Credit Card Information
    • Customer & Ship-To Maintenance
    • Customer/Delivery Note Maintenance

  • Customer Growth Initiatives:
    • Cross-Selling - Identify opportunities to offer additional products or services that complement the customer's original purchase, increasing overall sales and customer satisfaction.
    • Upselling - Identify opportunities to persuade customers to upgrade to higher-value products or services that better meet their needs, emphasizing the benefits and added value.

  • Product Knowledge: Cultivate and maintain a deep understanding of the company's products, services, and promotions to effectively recommend the best solutions to customers.

  • Cross-Functional Collaboration: Partner closely with all Customer Success and Sales team members to ensure a seamless customer experience and support BradyPLUS in reaching its goals.

  • Other Duties as Assigned

The Ideal Candidate Will Have:
  • At least 1 year of Customer Service experience
  • Excellent verbal and written communication skills that portray professionalism and strong interpersonal skills
  • Proficiency with CRM software and other customer support tools
  • Keen attention to detail and accuracy in handling data and documentation
  • A proactive nature with strong problem-solving skills
  • Strong organizational and time management skills
  • Ability to work independently and collaboratively
  • Customer-centric with a focus on delivering exceptional service
  • Ability to physically sit at a desk for long periods, operate a computer, and listen/speak clearly on the phone

Compensation & Benefits:
BradyPLUS offers competitive compensation and a comprehensive benefits package to support the health and well-being of our associates and their families. Benefit offerings include medical, dental, vision, life and disability insurance, flexible spending accounts, Employee Assistance Programs (EAP), 401(k) Retirement and more.
About Imperial Brady:
Imperial Brady is a leading North American distributor and solutions provider for cleaning and facility care, foodservice, and packaging. With more than 13,000 employees and a broad supply chain network, we deliver national scale with local expertise. Built on strong customer relationships and deep industry knowledge, we go beyond distribution-delivering Supplies + Support through expertise, service, and a commitment to making every customer touchpoint a plus.
We offer a dynamic environment for our more than 13,000 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits (medical, dental, vision), a 401(k) program with company match, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance. We are excited to invite talented individuals with a passion for excellence to join our team.
Imperial Brady is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non-merit-based factors.
Our company is a Fair Chance employer, committed to providing opportunities for qualified individuals with past justice system involvement. We believe in assessing candidates based on their skills and experience. A conditional offer of employment will be contingent upon the successful completion of a background check, consistent with applicable federal, state, and local laws.
MASSACHUSETTS APPLICANTS:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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