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Customer Solutions Associate Jobs (NOW HIRING)

Hive

Client Solutions Associate

San Francisco, CA

$80K - $110K/yr

... customer API requests every month. Hive also offers turnkey software applications powered by ... This Client Solutions Associate will work closely with our Executive Team to develop new ...

Digital United

AI Solutions Associate

Farmington, CT · On-site +1

$60K - $75K/yr

CT, FL, GA, IA, MA, MD, NC, OH, RI, SC, TN Primacy is seeking an AI Solutions Associate to support ... customer experience contexts. The ideal candidate is eager to experiment, ask questions, and ...

Digital United

AI Solutions Associate

Farmington, CT · Remote

$60K - $75K/yr

CT, FL, GA, IA, MA, MD, NC, OH, RI, SC, TN Primacy is seeking an AI Solutions Associate to support ... customer experience contexts. The ideal candidate is eager to experiment, ask questions, and ...

Manifest Health

Bidding Solutions Manager

Princeton, NJ · On-site

$35K - $45K/yr

About the Bidding Solutions Associate position We are seeking a Bidding Solutions Associate to foster long-term, trusting relationships with our internal teams and global customers. In this role, you ...

Atlas Primary

Bidding Solutions Manager

Princeton, NJ · On-site

$35K - $45K/yr

About the Bidding Solutions Associate position We are seeking a Bidding Solutions Associate to foster long-term, trusting relationships with our internal teams and global customers. In this role, you ...

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Customer Solutions Associate information

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How much do customer solutions associate jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for customer solutions associate in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Customer Solutions Associate vs Customer Service Representative?

AspectCustomer Solutions AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent
Work EnvironmentOffice settings, call centers, or remote; focus on problem-solving and technical supportCall centers, retail, or office; focus on answering inquiries and basic support
Employer & Industry UsageTech, telecom, finance, and service industriesRetail, telecom, hospitality, and service sectors
Comparison Search IntentUnderstanding roles with technical or solution-oriented focusGeneral customer support and inquiry handling

The Customer Solutions Associate typically handles more complex issues, providing technical support and tailored solutions, often requiring specific product knowledge. In contrast, the Customer Service Representative primarily manages routine inquiries and basic support. Both roles are essential in customer-facing environments but differ in complexity and focus.

What are the key skills and qualifications needed to thrive as a Customer Solutions Associate, and why are they important?

To thrive as a Customer Solutions Associate, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is often required. Exceptional patience, active listening, and a customer-centric attitude are soft skills that help you excel in this role. These skills and qualities are crucial for effectively resolving customer issues, ensuring satisfaction, and building long-term loyalty.

What does a Customer Solutions Associate do?

A Customer Solutions Associate is responsible for assisting customers by resolving their inquiries and issues, often through phone, email, or chat support. They work to understand customer needs, provide information about products or services, and ensure a positive customer experience. In addition, they may help troubleshoot problems, process orders or returns, and escalate complex issues to higher-level support when necessary. This role requires strong communication skills, patience, and a customer-focused attitude.

What are some common challenges faced by Customer Solutions Associates, and how can they be addressed effectively?

Customer Solutions Associates often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on evolving products or services. To address these challenges, it's important to develop strong communication and problem-solving skills, utilize available knowledge bases, and seek guidance from team leads or more experienced colleagues when needed. Many companies provide ongoing training and support to help associates stay prepared and maintain a positive customer experience, even in high-pressure situations.
What cities are hiring for Customer Solutions Associate jobs? Cities with the most Customer Solutions Associate job openings:
What are the most commonly searched types of Customer Solutions jobs? The most popular types of Customer Solutions jobs are:
What states have the most Customer Solutions Associate jobs? States with the most job openings for Customer Solutions Associate jobs include:
What job categories do people searching Customer Solutions Associate jobs look for? The top searched job categories for Customer Solutions Associate jobs are:
Customer Solutions Associate jobs near you
Infographic showing various Customer Solutions Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.
Client Solutions Associate

Client Solutions Associate

Hive

San Francisco, CA

$80K - $110K/yr

Full-time

Posted 20 days ago

Job description

About Hive

Hive is the leading provider of cloud-based AI solutions to understand, search, and generate content, and is trusted by hundreds of the world's largest and most innovative organizations. The company empowers developers with a portfolio of best-in-class, pre-trained AI models, serving billions of customer API requests every month. Hive also offers turnkey software applications powered by proprietary AI models and datasets, enabling breakthrough use cases across industries. Together, Hive's solutions are transforming content moderation, brand protection, sponsorship measurement, context-based ad targeting, and more.

Hive has raised over $120M in capital from leading investors, including General Catalyst, 8VC, Glynn Capital, Bain & Company, Visa Ventures, and others. We have over 250 employees globally in our San Francisco, Seattle, and Delhi offices. Please reach out if you are interested in joining the future of AI!

Client Solutions Associate Role

We are looking for talented cross-functional rock stars to join our Client Solutions team. At Hive, our Client Solutions team is responsible for commercial deployment of all the groundbreaking technology we have built at Hive. This Client Solutions Associate will work closely with our Executive Team to develop new relationships with clients as well as cultivate existing ones. Day to day, you will connect with existing clients in all industries and deliver on Hive's offerings to a broad range of Fortune 500 companies.  You are constantly executing on projects and fostering growth. You will be expected to keep up with multiple clients and products at a time and apply your strong quantitative skills to analyze priorities, project results, and client solutions. You are both the foundation and the catalyst for Hive, and you are relentless in delivering on our innovative capabilities. For this role, we are looking for candidates with a strong consulting or business development background and technical degree.
Responsibilities
  • Interface directly with clients to address their key business questions and needs
  • Own and manage all aspects of client projects and delivery for Hive Data and Hive Predict; serve as the critical bridge between our clients and our product teams
  • Execute and advise on innovative solutions for clients in all verticals, including media, retail, security, and industrials
  • Problem solve when technical challenges arise to ensure smooth delivery of projects to clients
  • Collaborate with machine learning and engineering teams in developing solutions that work for the client
  • Collaborate with other members of the sales team to define projects and client offerings
  • Maintain awareness of industry best practices for data maintenance handling as it relates to your role.
  • Adhere to policies, guidelines and procedures pertaining to the protection of information assets.
  • Report actual or suspected security and/or policy violations/breaches to an appropriate authority.
Requirements
  • You have a Bachelor's degree
  • You have 1-4 years of work experience in consulting or business development
  • You have a technical background in computer science and / or hands-on experience in software engineering
  • You have excellent written and verbal communication skills
  • You have demonstrated success in a competitive environment
  • You are highly self-motivated and ambitious in achieving goals
  • Strong team player, but can work and execute independently
  • You're driven; no one needs to push you to excel; that's just who you are
  • You are hungry to learn and you actively look for opportunities to contribute
  • You are highly organized and detail-oriented; you can handle multiple projects and dynamic priorities without missing a beat
Who We Are

We are a group of ambitious individuals who are passionate about creating a revolutionary AI company. At Hive, you will have a steep learning curve and an opportunity to contribute to one of the fastest growing AI start-ups in San Francisco. The work you do here will have a noticeable and direct impact on the development of the company.

Thank you for your interest in Hive and we hope to meet you soon!

The current expected base salary for this position ranges from $80,000 - $110,000. Actual compensation may vary depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the total compensation package that is provided to compensate and recognize employees for their work; stock options may be offered in addition to the range provided here.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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