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Customer Solutions Associate Jobs in Powder Springs, GA

Evergreen

Solutions Associate

Atlanta, GA

Associates will develop business, technical, and communication skills through mentorship and hands ... Learn to translate customer business problems into clear solution requirements through structured ...

Evergreen

Solutions Associate

Atlanta, GA · On-site

Associates will develop business, technical, and communication skills through mentorship and hands ... Learn to translate customer business problems into clear solution requirements through structured ...

Zelis

Principal Solutions Architect

Atlanta, GA · On-site

Every associate is expected - and empowered - to partner with AI to challenge the status quo ... Partner with Product and business leaders to translate customer and market needs into scalable ...

American Freight

Retail Sales Associate

Marietta, GA

$14.25 - $16.25/hr

Identify customer needs and provide appropriate solutions using approved selling practices and guidelines * Meet or exceed associate performance standards consistently * Understand website navigation ...

American Freight

Retail Sales Associate

Morrow, GA · On-site

$14.25 - $16.50/hr

Identify customer needs and provide appropriate solutions using approved selling practices and guidelines * Meet or exceed associate performance standards consistently * Understand website navigation ...

American Freight

Retail Sales Associate

Marietta, GA · On-site

$14.25 - $16.25/hr

Identify customer needs and provide appropriate solutions using approved selling practices and guidelines * Meet or exceed associate performance standards consistently * Understand website navigation ...

American Freight

Retail Sales Associate

Morrow, GA · On-site

$14.25 - $16.50/hr

Identify customer needs and provide appropriate solutions using approved selling practices and guidelines * Meet or exceed associate performance standards consistently * Understand website navigation ...

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All JobsCustomer Solutions Associate JobsCustomer Solutions Associate Jobs in Powder Springs, GA

Customer Solutions Associate information

See Powder Springs, GA salary details

$8

$16

$25

How much do customer solutions associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer solutions associate in Powder Springs, GA is $16.23, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $18.22 per hour, depending on experience, location, and employer.

What does a Customer Solutions Associate do?

A Customer Solutions Associate is responsible for assisting customers by resolving their inquiries and issues, often through phone, email, or chat support. They work to understand customer needs, provide information about products or services, and ensure a positive customer experience. In addition, they may help troubleshoot problems, process orders or returns, and escalate complex issues to higher-level support when necessary. This role requires strong communication skills, patience, and a customer-focused attitude.

What are the key skills and qualifications needed to thrive as a Customer Solutions Associate?

To thrive as a Customer Solutions Associate, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is often required. Exceptional patience, active listening, and a customer-centric attitude are soft skills that help you excel in this role. These skills and qualities are crucial for effectively resolving customer issues, ensuring satisfaction, and building long-term loyalty.

What are some common challenges faced by Customer Solutions Associates, and how can they be addressed effectively?

Customer Solutions Associates often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on evolving products or services. To address these challenges, it's important to develop strong communication and problem-solving skills, utilize available knowledge bases, and seek guidance from team leads or more experienced colleagues when needed. Many companies provide ongoing training and support to help associates stay prepared and maintain a positive customer experience, even in high-pressure situations.

What is the difference between Customer Solutions Associate vs Customer Service Representative?

AspectCustomer Solutions AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent
Work EnvironmentOffice settings, call centers, or remote; focus on problem-solving and technical supportCall centers, retail, or office; focus on answering inquiries and basic support
Employer & Industry UsageTech, telecom, finance, and service industriesRetail, telecom, hospitality, and service sectors
Comparison Search IntentUnderstanding roles with technical or solution-oriented focusGeneral customer support and inquiry handling

The Customer Solutions Associate typically handles more complex issues, providing technical support and tailored solutions, often requiring specific product knowledge. In contrast, the Customer Service Representative primarily manages routine inquiries and basic support. Both roles are essential in customer-facing environments but differ in complexity and focus.

What are the most commonly searched types of Customer Solutions jobs in Powder Springs, GA?

The most popular types of Customer Solutions jobs in Powder Springs, GA are:

What cities near Powder Springs, GA are hiring for Customer Solutions Associate jobs?

Cities near Powder Springs, GA with the most Customer Solutions Associate job openings:

Customer Solutions Associate jobs near you
Infographic showing various Customer Solutions Associate job openings in Powder Springs, GA as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $33,755 per year, or $16.2 per hour.

Solutions Associate

Evergreen

Atlanta, GA

Full-time

Re-posted 2 hours ago

Job description

Overview

Evergreen’s Solutions Associate Program is an accelerated training initiative designed for early-career professionals who want to design and deliver technology solutions that solve real business problems. Associates will develop business, technical, and communication skills through mentorship and hands-on experience to understand business needs, design solutions, and implement technical visions in a fast-paced, collaborative environment.


Responsibilities
  • Participate in training to build technical and leadership skills to succeed in a professional services career. Training will include cross-functional exposure of Sales & Delivery to drive a well-rounded experience.
  • Collaborate with senior architects though mentorship and hands-on project work.
  • Learn to translate customer business problems into clear solution requirements through structured discovery and analysis in a collaborative team environment.
  • Design practical and scalable solution approaches in practice domains including Data, AI, Custom & Enterprise Apps, Customer Experience, Cloud, Enterprise Ops, Engineering.
  • Create polished visuals and decks to communicate solution options effectively.
  • Present and sell solutions to stakeholders using storytelling, influence, and value-based framing.

Qualifications
  • Degree in IT, Computer Science, Engineering, or related field.
  • Consultative communication skills and a builder mindset
  • Experience with data analysis, reporting, and process automation.
  • Strong attention to detail, communication, and analytical skills.
  • Confidence to engage with customers, understand their needs, and communicate value in sales-forward environment.
  • Ability to work in a fast-paced, collaborative environment with high bias for learning, collaboration, and accountability.

Path to Promotion:

The Solutions Associate will track to Sr. Solutions Associate promotion after one year (months 1-12). A Sr. Solutions Associate will continue to have mentorship support and training while they reach their target sales targets in year two (months 12-24).

Each candidate will be matched to specific practice:

  • Evergreen Talent Services helps companies build and manage high-performing teams. We handle recruiting, onboarding, and team engagement so clients can focus on their business goals while we ensure productivity and retention.
  • Evergreen Tech Services delivers technology solutions that drive business outcomes. We combine expert technical talent with strategic partnerships to help clients plan, implement, and optimize areas like cloud, data, applications, and customer experience.
  • Evergreen Engineering Services focuses on solving complex technical challenges through applied engineering. This includes designing and building solutions that improve systems, processes, and performance for clients across industries.
Qualifications:
  • Degree in IT, Computer Science, Engineering, or related field.
  • Consultative communication skills and a builder mindset
  • Experience with data analysis, reporting, and process automation.
  • Strong attention to detail, communication, and analytical skills.
  • Confidence to engage with customers, understand their needs, and communicate value in sales-forward environment.
  • Ability to work in a fast-paced, collaborative environment with high bias for learning, collaboration, and accountability.

Path to Promotion:

The Solutions Associate will track to Sr. Solutions Associate promotion after one year (months 1-12). A Sr. Solutions Associate will continue to have mentorship support and training while they reach their target sales targets in year two (months 12-24).

Each candidate will be matched to specific practice:

  • Evergreen Talent Services helps companies build and manage high-performing teams. We handle recruiting, onboarding, and team engagement so clients can focus on their business goals while we ensure productivity and retention.
  • Evergreen Tech Services delivers technology solutions that drive business outcomes. We combine expert technical talent with strategic partnerships to help clients plan, implement, and optimize areas like cloud, data, applications, and customer experience.
  • Evergreen Engineering Services focuses on solving complex technical challenges through applied engineering. This includes designing and building solutions that improve systems, processes, and performance for clients across industries.
Education:UNAVAILABLEEmployment Type: FULL_TIME

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