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Customer Solutions Manager Jobs (NOW HIRING)

Vantedge

Customer Solutions Manager

Rancho Cordova, CA · On-site

Job Type Full-time Description Customer Solutions Manager Full-time Permanent Onsite Salaried $110k - $160k *We are not currently working with third party agencies on this role. About Us: Vantedge ...

Top Talent LLC

Customer Solutions Manager

Lithonia, GA · On-site

$110K/hr

Customer Solutions Manager Location: Atlanta, GA -- ideally East/South Atlanta Schedule: Monday-Friday, in-office Compensation: $100,000-$110,000 base + incentive plan Benefits: Healthcare and 401(k) ...

Foundation AI

Customer Solutions Manager

New York, NY · Remote

Foundation AI is seeking a Customer Solutions Manager to own and optimize the post-launch customer experience across a portfolio of law firms. This is not a traditional renewal-focused Customer ...

Amazon

Customer Solutions Manager

San Francisco, CA · On-site

AWS is seeking a Customer Solutions Manager (CSM) to work with with the express goal of helping the customer accelerate value creation across the portfolio through business transformation. The ...

Voiceflow

Customer Solutions Manager

Kent, WA · On-site

$120 - $165/hr

Description As a Customer Solutions Manager, you'll lead the charge in helping world's most innovative hardware engineers and manufacturers integrate, adopt, and scale with Boltline. You'll serve as ...

New

Boyd

Customer Solutions Manager

Woburn, MA · On-site

Leads a team of customer solutions members in the management of overall customer satisfaction for various customer accounts. * Manages all tasks related to the daily handling of these accounts with ...

MEDLOG USA

Customer Solutions Manager

Chicago Ridge, IL · On-site

$100K - $115K/yr

The Customer Solutions Manager serves as a strategic consultant and solutions engineer, developing customized warehousing solutions that improve customer performance, efficiency, cost control, and ...

Amazon

Sr. Customer Solutions Manager

Arlington, VA · On-site

AWS is seeking a Customer Solutions Manager (CSM) to help customers realize sustained business value by accelerating their migration to the AWS cloud and build cloud native, modern solutions. You ...

Amazon

Sr. Customer Solutions Manager

Arlington, VA · On-site

AWS is seeking a Customer Solutions Manager (CSM) to help customers realize sustained business value by accelerating their migration to the AWS cloud and build cloud native, modern solutions. You ...

Amazon

Sr. Customer Solutions Manager

Arlington, VA · On-site

AWS is seeking a Customer Solutions Manager (CSM) to help customers realize sustained business value by accelerating their migration to the AWS cloud and build cloud native, modern solutions. You ...

Socket.dev

Customer Solutions Manager, USAF

Austin, TX · On-site

$150 - $210/hr

Amazon Web Services is seeking a Senior Customer Solutions Manager to support our Air Force (DAF) customers. In this role, you will have the exciting opportunity to help drive the growth and shape ...

New

Amazon

Customer Solutions Manager, USAF

Austin, TX · On-site

Amazon Web Services is seeking a Senior Customer Solutions Manager to support our Air Force (DAF) customers. In this role, you will have the exciting opportunity to help drive the growth and shape ...

Amazon

Customer Solutions Manager, US ISV

Herndon, VA · On-site

AWS is seeking a Customer Solutions Manager (CSM) to work with with the express goal of helping the customer accelerate value creation across the portfolio through business transformation. The ...

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Customer Solutions Manager information

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$26K

$80.9K

$201K

How much do customer solutions manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for customer solutions manager in the United States is $80,886.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $96,000.00 per year, depending on experience, location, and employer.

What does a customer solutions manager do?

A Customer Solutions Manager is responsible for ensuring customer satisfaction by understanding client needs and delivering tailored solutions. They act as a liaison between the company and its customers, coordinating with internal teams to resolve issues, implement services, and provide support. Their role often involves managing customer relationships, troubleshooting problems, and driving improvements based on feedback. Overall, they play a key part in fostering long-term client partnerships and ensuring successful outcomes.

How does a customer solutions manager typically collaborate with sales and product teams to address client needs?

As a Customer Solutions Manager, you’ll frequently act as a liaison between clients, sales representatives, and product development teams. Your role involves gathering client feedback, understanding their challenges, and working closely with internal stakeholders to tailor solutions or improve offerings. This often includes participating in cross-functional meetings, developing customized proposals, and ensuring that both the client’s objectives and the company’s capabilities are aligned. Effective communication and a strong grasp of product features are essential for success in this collaborative environment.

What are the key skills and qualifications needed to thrive as a customer solutions manager, and why are they important?

To thrive as a Customer Solutions Manager, you need strong problem-solving abilities, customer service experience, and typically a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, support ticketing systems, and data analysis tools is commonly required. Exceptional communication, leadership, and conflict resolution skills help you build client trust and effectively manage teams. These skills and qualifications are essential for delivering tailored solutions that drive customer satisfaction and business retention.

What is the difference between Customer Solutions Manager vs Customer Support Specialist?

AspectCustomer Solutions ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer management or industry-specific toolsBasic technical knowledge, customer service training
Work EnvironmentClient-facing, strategic planning, cross-department collaborationSupport center, helpdesk, direct customer interaction
Employer & Industry UsageTech, SaaS, telecommunications, enterprise servicesRetail, tech, service industries, call centers

The Customer Solutions Manager focuses on strategic account management and tailored solutions for clients, often working closely with sales and product teams. In contrast, the Customer Support Specialist handles technical support and resolves customer issues directly. Both roles require strong communication skills, but the Solutions Manager emphasizes proactive client engagement, while the Support Specialist is more reactive in addressing customer concerns.

What cities are hiring for Customer Solutions Manager jobs?

Cities with the most Customer Solutions Manager job openings:

What are the most commonly searched types of Customer Solutions jobs?

The most popular types of Customer Solutions jobs are:

What states have the most Customer Solutions Manager jobs?

States with the most job openings for Customer Solutions Manager jobs include:

Customer Solutions Manager jobs near you
Infographic showing various Customer Solutions Manager job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $80,886 per year, or $38.9 per hour.

Customer Solutions Manager

TAS Environmental Services

Orange, TX • On-site

Full-time

Re-posted 13 days ago

Job description

Description:


Customer Solutions Manager:

The Customer Solutions Manager will be responsible for driving revenue growth through proactive sales efforts while also ensuring the successful delivery and implementation of our solutions for new and existing clients. This is an exciting opportunity for a highly organized and communicative professional with a passion for building strong client relationships and seeing projects through to completion.  

Customer Solutions Manager Job Duties:

  • Identify and qualify potential leads through various channels, including networking, research, and referrals
  • Develop and deliver compelling sales proposals that effectively communicate the breadth and value of TAS offerings
  • Build and maintain strong relationships with prospective and existing clients, understanding their needs and business objectives
  • Negotiate contracts and close sales deals, achieving and exceeding sales targets
  • Collaborate with internal teams to align sales strategies and messaging
  • Serve as the primary point of contact for new clients, ensuring a smooth and efficient onboarding process
  • Define project scope, objectives, and deliverables in collaboration with the client and internal teams
  • Manage project execution, ensuring adherence to timelines, budgets, and quality standards
  • Proactively communicate project status, risks, and issues to clients and internal stakeholders
  • Foster long-term client relationships by providing ongoing support and identifying opportunities for upselling or cross-selling


Requirements:

Competencies:

  • Compliance & Risk Management: Ability to ensure work is done within industry regulations while upholding TAS’ safety requirements, ensuring all employees adhere to rules and regulations
  • Problem Solving: Ability to identify, analyze, and resolve challenges effectively
  • Relationship Management & Communication: Ability to effectively build, maintain, and navigate interactions with others with clear and concise communications
  • Time & Task Management: Ability to organize and prioritize work effectively to achieve goals within a given deadline
  • Customer Focus: Ability to prioritize and meet the needs of customers, both internal and external
  • Product Knowledge: Deep understanding of company offerings and products as well as industry regulations

Education and Experience:

  • Bachelor’s degree in business or a related field. Experience can be substituted for education
  • 3+ years of experience in a sales role within the environmental industry or similar industries
  • 3+ years of experience in an operational management role within the environmental industry or similar industries
  • Proven track record of achieving and exceeding sales targets
  • Strong negotiation and problem-solving skills
  • Travel requirements of 50% or more

EEO/AA Employer/ Veteran/ Disabled Statement:

TAS Environmental Services, LP provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

TAS Environmental Services, LP is recognized as a leading regional provider of Environmental Services. Our service offer includes Emergency Response, Industrial Cleaning, Waste Management and Midstream Services and Solutions. Our mission is to build unrivaled partnerships by being an invaluable safe resource to our customers through knowledge, collaboration, and the dedication of our people. We aim to deliver best-in-class performance across the business system while adhering to our core values and maintaining the highest standard of ethical business practices.