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Customer Solutions Manager Jobs (NOW HIRING)

Innago

Customer Solutions Manager

Cincinnati, OH · Remote

Additionally, you will be tasked with top-of-funnel sales management, including tasks related to customer relationship management and email marketing. In this role, building relationships with ...

Innago

Customer Solutions Manager

Cincinnati, OH · On-site

$40K - $50K/yr

Additionally, you will be tasked with top-of-funnel sales management, including tasks related to customer relationship management and email marketing. In this role, building relationships with ...

Amazon

Sr. Customer Solutions Manager

Arlington, VA

AWS is seeking a Customer Solutions Manager (CSM) to help customers realize sustained business value by accelerating their migration to the AWS cloud and build cloud native, modern solutions. You ...

New

Amazon

Sr. Customer Solutions Manager

Seattle, WA

AWS is seeking a Customer Solutions Manager (CSM) to help customers realize sustained business value by accelerating their customer transformation journey. The successful candidate will help the ...

Amazon

Sr. Customer Solutions Manager

Seattle, WA

AWS is seeking a Customer Solutions Manager (CSM) to help customers realize sustained business value by accelerating their customer transformation journey. The successful candidate will help the ...

Amazon

Sr. Customer Solutions Manager

Seattle, WA · On-site

AWS is seeking a Customer Solutions Manager (CSM) to help customers realize sustained business value by accelerating their customer transformation journey. The successful candidate will help the ...

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All JobsCustomer Solutions JobsCustomer Solutions Manager Jobs

Customer Solutions Manager information

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$26K

$80.9K

$201K

How much do customer solutions manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for customer solutions manager in the United States is $80,886.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $96,000.00 per year, depending on experience, location, and employer.

How much do Amazon customer solutions managers make?

Amazon Customer Solutions Managers typically earn between $70,000 and $130,000 annually, depending on experience, location, and level within the company. Compensation may also include bonuses and stock options, with additional benefits for managerial roles in customer service and solutions management.

How does a Customer Solutions Manager typically collaborate with sales and product teams to address client needs?

As a Customer Solutions Manager, you’ll frequently act as a liaison between clients, sales representatives, and product development teams. Your role involves gathering client feedback, understanding their challenges, and working closely with internal stakeholders to tailor solutions or improve offerings. This often includes participating in cross-functional meetings, developing customized proposals, and ensuring that both the client’s objectives and the company’s capabilities are aligned. Effective communication and a strong grasp of product features are essential for success in this collaborative environment.

What does a Customer Solutions Manager do?

A Customer Solutions Manager is responsible for ensuring customer satisfaction by understanding client needs and delivering tailored solutions. They act as a liaison between the company and its customers, coordinating with internal teams to resolve issues, implement services, and provide support. Their role often involves managing customer relationships, troubleshooting problems, and driving improvements based on feedback. Overall, they play a key part in fostering long-term client partnerships and ensuring successful outcomes.

What are the key skills and qualifications needed to thrive as a Customer Solutions Manager, and why are they important?

To thrive as a Customer Solutions Manager, you need strong problem-solving abilities, customer service experience, and typically a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, support ticketing systems, and data analysis tools is commonly required. Exceptional communication, leadership, and conflict resolution skills help you build client trust and effectively manage teams. These skills and qualifications are essential for delivering tailored solutions that drive customer satisfaction and business retention.

What is the difference between Customer Solutions Manager vs Customer Support Specialist?

AspectCustomer Solutions ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer management or industry-specific toolsBasic technical knowledge, customer service training
Work EnvironmentClient-facing, strategic planning, cross-department collaborationSupport center, helpdesk, direct customer interaction
Employer & Industry UsageTech, SaaS, telecommunications, enterprise servicesRetail, tech, service industries, call centers

The Customer Solutions Manager focuses on strategic account management and tailored solutions for clients, often working closely with sales and product teams. In contrast, the Customer Support Specialist handles technical support and resolves customer issues directly. Both roles require strong communication skills, but the Solutions Manager emphasizes proactive client engagement, while the Support Specialist is more reactive in addressing customer concerns.

What cities are hiring for Customer Solutions Manager jobs? Cities with the most Customer Solutions Manager job openings:
What are the most commonly searched types of Customer Solutions jobs? The most popular types of Customer Solutions jobs are:
What states have the most Customer Solutions Manager jobs? States with the most job openings for Customer Solutions Manager jobs include:
Customer Solutions Manager jobs near you
Infographic showing various Customer Solutions Manager job openings in the United States as of June 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $80,886 per year, or $38.9 per hour.
Regional Customer Solutions Manager

Regional Customer Solutions Manager

TAS Environmental Services LP

Channelview, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Job Type
Full-time
Description
ABOUT US:
TAS Environmental Services, LP - Emergency Response Services & Environmental Solutions ready to respond wherever, whenever, every time. TAS Environmental Services Is headquartered in the Dallas, Texas area and serves companies of all sizes across the South and into the Midwest. For over 100 years, our industrial economy has been built on Oil & Gas, technology, and infrastructure. Today, it is essential for every business and municipality to have a "go-to" vendor for environmental solutions, from industrial cleaning services to emergency response services, to hazardous waste transportation and box rentals. We are prepared 24/7 and every day of the year.
BENEFITS:
TAS Environmental Services offers a competitive benefits program, including comprehensive group health and related benefits plan. The following list of benefits is offered only to employees in regular (full-time) positions:
Health & Wellness:
Comprehensive Medical, Dental, and Vision Coverage
Mental Health Support Programs
Supplemental Benefits - Accident, Critical Illness, etc.
Access to a company provided Employee Assistance Program
Retirement & Financial:
401(k) with Company Match
Life Insurance and Disability Coverage
Work-Life Balance:
Paid Time Off (PTO)
Paid Time Off increases based on years of service
Holidays - seven (7)
Floating Holidays - two (2)
Professional Development:
Access to Online Learning Platforms
Annual Conference and Workshop Allowances
Additional Perks:
Work Boot Program
Team Building Events
Regional Customer Solutions Manager:
The Regional Customer Solutions Sales Manager is responsible for accelerating regional revenue growth by strengthening sales performance, advancing strategic opportunities, and aligning business development efforts with operational capabilities. Regional Business Development teams report directly to the Regional Customer Solutions Manager, who drives growth through strategic coaching, sales leadership, and pipeline accountability. The Regional Customer Solutions Manager will also be responsible for maintaining an active personal pipeline, engaging directly with customers in complex or strategic opportunities that require senior-level sales expertise.
Regional Customer Solutions Manager Job Duties:
  • Partner directly with the Director of Operations to execute regional commercial strategy.
  • Drive regional sales growth by supporting business development efforts and identifying opportunities for new accounts and service expansion.
  • Align sales initiatives with operational capabilities to ensure successful project execution.
  • Partner with branch leadership to expand services within existing customer relationships.
  • Provide ongoing coaching and mentorship to Sales Representatives.
  • Support representatives in prospecting strategy, opportunity qualification, and closing techniques.
  • Conduct ride-along site visits, joint customer meetings, and proposal support when needed.
  • Reinforce consistent pipeline management and accurate CRM usage.
  • The RCSM engages directly in complex or high-value opportunities including: Multi-service (Turnkey) solutions, Multi-location customers, Strategic or high revenue accounts, Opportunities requiring coordination across operations and technical teams.
  • The RCSM acts as a regional solutions resource, helping translate customer challenges into compliant and operationally executable environmental service solutions.
  • Monitor pipeline health and opportunity progression across the region.
  • Lead regular sales reviews to ensure focus on high-value opportunities.
  • Provide insight to leadership regarding market trends, competitive dynamics, and identifying growth opportunities.
  • Maintain an active personal pipeline and close strategic opportunities.
  • Develop relationships with key regional customers and decision-makers.
  • Pursue large or complex opportunities that benefit from senior-level engagement.
  • Performs other job-related duties as assigned.

Requirements
Competencies:
  • Compliance and Risk Management: Ability to ensure work is done within industry regulations while upholding TAS' safety requirements, ensuring all employees adhere to rules and regulations.
  • Relationship Management and Communication: Ability to effectively build, maintain, and navigate interactions with others with clear and concise communications.
  • Customer Focus: Ability to prioritize and meet the needs of customers, both internal and external.
  • Problem Solving: Ability to identify, analyze, and resolve challenges effectively.
  • Time and Task Management: Ability to organize and prioritize work effectively to achieve goals within a given deadline.
  • Product Knowledge: Deep understanding of company offerings and products as well as industry regulations.

Education and Experience:
  • 5+ years of experience in business to business(B2B) sales, industrial services, or environmental services.
  • Proven ability to develop business and close complex opportunities.
  • Strong communication, negotiation, and relationship-building skills.
  • Experience mentoring or coaching sales professionals.
  • Experience in environmental services, waste management, or industrial services preferred.
  • Experience working within matrixed organizations preferred.
  • Familiarity with CRM-based pipeline management and sales forecasting preferred.

EEO/AA Employer/ Veteran/ Disabled Statement:
TAS Environmental Services, LP provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
TAS Environmental Services, LP is recognized as a leading regional provider of Environmental Services. Our service offer includes Emergency Response, Industrial Cleaning, Waste Management and Midstream Services and Solutions. Our mission is to build unrivaled partnerships by being an invaluable safe resource to our customers through knowledge, collaboration, and the dedication of our people. We aim to deliver best-in-class performance across the business system while adhering to our core values and maintaining the highest standard of ethical business practices.

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