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Customer Solutions Jobs (NOW HIRING)

McMaster-Carr

Customer Solutions

Chicago, IL · On-site

$103K - $118K/yr

We're interested in your ability to think and find solutions for our customers. You will learn about many parts of McMaster-Carr's operations and adapt quickly to new tasks and environments. We look ...

McMaster-Carr

Customer Solutions

Los Angeles, CA · On-site

$103K - $118K/yr

We're interested in your ability to think and find solutions for our customers. You will learn about many parts of McMaster-Carr's operations and adapt quickly to new tasks and environments. We look ...

Edmund Optics

$63 - $70/hr

Overview The Customer Solutions Supervisor is responsible for the day-to-day leadership and personnel management of a team of Customer Solutions Representatives, ensuring the delivery of an ...

New

Vantedge

Customer Solutions Manager

Rancho Cordova, CA · On-site

Job Type Full-time Description Customer Solutions Manager Full-time Permanent Onsite Salaried $110k - $160k *We are not currently working with third party agencies on this role. About Us: Vantedge ...

QuantumClean

Mgr, Customer Solutions

Fremont, CA · On-site

$109K - $142K/yr

The Manager, Customer Solutions leads a team dedicated to delivering an exceptional customer experience throughout the order lifecycle. This role oversees customer support operations, escalates and ...

Peak Point

Customer Solutions Representative

Hanahan, SC · On-site

$650 - $900/wk

Customer Solutions Representative $650 Weekly Base Pay + Commission | Full-Time | In-Person Position North Charleston, SC 29420 We are seeking motivated individuals to join our growing team as ...

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Customer Solutions information

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How much do customer solutions jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer solutions in the United States is $18.38, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.43 per hour, depending on experience, location, and employer.

What is a customer solutions role?

Customer Solutions roles focus on helping customers resolve issues, answer questions, and optimize their experience with a company's products or services. People in these positions work to understand customer needs, provide technical or product support, and ensure satisfaction through effective communication. They often collaborate with other departments to solve complex problems and may suggest improvements based on customer feedback. Customer Solutions professionals play a key role in building long-term customer relationships and loyalty.

What are the key skills and qualifications needed to thrive as a customer solutions specialist?

To thrive as a Customer Solutions Specialist, you need strong problem-solving skills, product knowledge, and typically a background in customer service or a related field. Familiarity with CRM systems, help desk software, and communication platforms like Zendesk or Salesforce is often required. Outstanding interpersonal skills, patience, and active listening help build rapport and resolve customer concerns effectively. These skills are crucial for ensuring customer satisfaction, fostering loyalty, and maintaining a positive brand reputation.

How does a customer solutions professional typically collaborate with other departments to resolve complex client issues?

Customer Solutions professionals often serve as a bridge between customers and internal teams such as product development, technical support, and sales. When addressing complex client issues, they gather detailed information from the customer and coordinate with the appropriate departments to find effective solutions. This role requires strong communication and problem-solving skills, as well as the ability to manage expectations and ensure timely follow-up. Collaborating cross-functionally not only helps resolve issues efficiently but also contributes to continuous improvements in products and services.

What is the difference between Customer Solutions vs Customer Support?

AspectCustomer SolutionsCustomer Support
Primary FocusProviding tailored solutions and strategic assistance to meet customer needsHandling technical issues and troubleshooting customer inquiries
Work EnvironmentProactive engagement, often involving consulting and account managementReactive, responding to customer-initiated issues
Required SkillsCommunication, problem-solving, product knowledge, and consultative skillsTechnical knowledge, troubleshooting, communication skills
Common UsageIn industries like tech, SaaS, and enterprise services for customer retentionAcross many industries for resolving product or service issues

Customer Solutions roles focus on proactively providing strategic, tailored assistance to help customers achieve their goals, often involving consulting and account management. Customer Support roles primarily handle reactive technical issues and troubleshooting. While both roles require strong communication skills, Customer Solutions emphasizes strategic problem-solving, whereas Customer Support centers on technical resolution.

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Customer Solutions jobs near you
Infographic showing various Customer Solutions job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $38,227 per year, or $18.4 per hour.

Customer Solutions Specialist

LeadSphere Solutions

Springfield, MO • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

We help businesses grow by bringing in quality leads, making the sales process smoother, and boosting long-term revenue with personalized customer service interactions. We work closely with our clients to create smart, engaging strategies that support their growth across Springfield. What truly sets us apart is our team of driven, collaborative, and committed individuals doing great work together while always striving to improve and achieve big results. 


That’s why we’re looking for a friendly individual to join our team as a Customer Solutions Specialist. In this role, the Customer Solutions Specialist will help build strong customer relationships, provide top-notch support, and share the benefits of our clients’ connectivity products and services. The ideal Customer Solutions Specialist candidate is approachable, professional, and genuinely passionate about delivering an amazing customer experience every time.


Daily duties of the Customer Solutions Specialist include:

  • Serve as a brand representative for our clients and directly engage in conversations to identify customer needs in the telecommunications sector. 
  • Create informative sales presentations of our client’s products and services that will help business owners make informed decisions.
  • Suggest additional products and services to customers, increasing brand value and achieving higher levels of revenue. 
  • Stay up-to-date on all products and services, as well as compliance guidelines and regulations that will make all interactions productive, professional and seamless. 
  • Execute sales and promotional sales strategies that will increase brand awareness in the community and generate new customer leads. 
  • Attend company wide sales training sessions, events and networking opportunities to expand skillset and knowledge. 


Qualifications of the Customer Solutions Specialist are:

  • 0-2 years of previous experience in sales, customer service or account management.
  • A high school diploma is required for the role. 
  • Ability to engage with customers of diverse backgrounds with professionalism and empathy. 
  • Successfully convey information to customers and identify their needs. 
  • Confident and professional in both verbal and written exchanges.
  • Desire to grow in a sales position and in a company that values people, progress, and long-lasting success.


Apply