ZipRecruiter

Log In

1

Customer Solutions Jobs (NOW HIRING)

MEDLOG USA

Customer Solutions Manager

Charleston, SC

$100K - $115K/yr

The Customer Solutions Manager will be responsible for supply chain management solutions engineering and serve as a consultant to deliver projects, manage proposals, and provide critical input to the ...

BradyPLUS

Customer Solutions Representative

Elkridge, MD · On-site

$21 - $23/hr

General information Name Customer Solutions Representative Ref # 3109 City Elkridge State Maryland Country United States Function Customer Service Description & Requirements As a Customer Solutions ...

BradyPLUS

Customer Solutions Representative

Sheboygan, WI

$16.50 - $21.25/hr

Description & Requirements As a Customer Solution Representative you will manage and process customer orders, identify and resolve order issues and engage in strategic cross-selling or upselling ...

ITRS

Customer Solutions Engineer

New York, NY · On-site

$150K - $180K/yr

As a Customer Solutions Engineer, you will: Own the Technical Sale * Lead technical presentations and product demonstrations to CXO-level and VP-level audiences within major enterprise accounts and ...

Univar

Customer Solutions Coordinator

Dublin, OH · Hybrid

The Customer Solutions Coordinator Chemcare will be responsible for the delivery of an exceptional 'customer experience', develop and maintain strong professional relationships with customers, sales ...

Softchoice

Customer Solutions Architect

Mclean, VA · On-site

The Customer Solutions Architect will guide customers through infrastructure modernization, focusing on hybrid IT solutions that include data center, networking, and public cloud services.

Vantedge Medical

Customer Solutions Manager

Stockton, CA · On-site

$161K/yr

Customer Solutions Manager Location: On-site Salary Range: Salary $ 119.5k - $161.5k Employment Type: Full-Time About Us: Vander-Bend is a U.S.-based manufacturer dedicated to building the precision ...

Starbridge

Customer Solutions Architect

New York, NY · On-site

$125K - $175K/yr

We're hiring a Customer Solutions Architect to partner with our customers on all things functional and technical to drive adoption & value realization from their investment in Starbridge. This is a ...

next page

Showing results 1-20

People also search for

All JobsCustomer Solutions Jobs

Customer Solutions information

See salary details

$12

$18

$23

How much do customer solutions jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for customer solutions in the United States is $18.38, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.43 per hour, depending on experience, location, and employer.

What are Customer Solutions roles?

Customer Solutions roles focus on helping customers resolve issues, answer questions, and optimize their experience with a company's products or services. People in these positions work to understand customer needs, provide technical or product support, and ensure satisfaction through effective communication. They often collaborate with other departments to solve complex problems and may suggest improvements based on customer feedback. Customer Solutions professionals play a key role in building long-term customer relationships and loyalty.

How does a Customer Solutions professional typically collaborate with other departments to resolve complex client issues?

Customer Solutions professionals often serve as a bridge between customers and internal teams such as product development, technical support, and sales. When addressing complex client issues, they gather detailed information from the customer and coordinate with the appropriate departments to find effective solutions. This role requires strong communication and problem-solving skills, as well as the ability to manage expectations and ensure timely follow-up. Collaborating cross-functionally not only helps resolve issues efficiently but also contributes to continuous improvements in products and services.

What are the key skills and qualifications needed to thrive as a Customer Solutions Specialist, and why are they important?

To thrive as a Customer Solutions Specialist, you need strong problem-solving skills, product knowledge, and typically a background in customer service or a related field. Familiarity with CRM systems, help desk software, and communication platforms like Zendesk or Salesforce is often required. Outstanding interpersonal skills, patience, and active listening help build rapport and resolve customer concerns effectively. These skills are crucial for ensuring customer satisfaction, fostering loyalty, and maintaining a positive brand reputation.

What is the difference between Customer Solutions vs Customer Support?

AspectCustomer SolutionsCustomer Support
Primary FocusProviding tailored solutions and strategic assistance to meet customer needsHandling technical issues and troubleshooting customer inquiries
Work EnvironmentProactive engagement, often involving consulting and account managementReactive, responding to customer-initiated issues
Required SkillsCommunication, problem-solving, product knowledge, and consultative skillsTechnical knowledge, troubleshooting, communication skills
Common UsageIn industries like tech, SaaS, and enterprise services for customer retentionAcross many industries for resolving product or service issues

Customer Solutions roles focus on proactively providing strategic, tailored assistance to help customers achieve their goals, often involving consulting and account management. Customer Support roles primarily handle reactive technical issues and troubleshooting. While both roles require strong communication skills, Customer Solutions emphasizes strategic problem-solving, whereas Customer Support centers on technical resolution.

More about Customer Solutions jobs
What cities are hiring for Customer Solutions jobs? Cities with the most Customer Solutions job openings:
What are the most commonly searched types of Customer Solutions jobs? The most popular types of Customer Solutions jobs are:
What states have the most Customer Solutions jobs? States with the most job openings for Customer Solutions jobs include:
Customer Solutions jobs near you

Customer Solutions Manager

MEDLOG USA

Charleston, SC

$100K - $115K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Job description

Join a Global Leader in Transport amp; Logistics — MEDLOG USA

At MEDLOG USA, we don’t just move goods — we move industries forward. As one of the fastest-growing logistics providers globally, we offer innovative, sustainable, and customer-focused solutions across the supply chain. Our strength lies in our people: a diverse, dedicated team committed to excellence, safety, and continuous improvement.

We believe in empowering our employees with opportunities for growth, collaboration, and impact. Whether you're on the road, in the yard, or behind the scenes, your work drives global trade and connects communities.

Be part of a company that values integrity, innovation, and inclusion. Be part of MEDLOG.
The Customer Solutions Manager will be responsible for supply chain management solutions engineering and serve as a consultant to deliver projects, manage proposals, and provide critical input to the implementation process. Using practical knowledge of international products, domestic dray services, warehousing and inland transportation, will craft a solution that helps to improve the customers’ supply chain.

Key Responsibilities:
  • Provide value propositions by identifying opportunities through rigorous data collection and analysis; craft marketable solutions for clients
  • Identify, propose, and deliver key initiatives that improve the client’s supply chain operations and/or drive efficiency into the team’s internal processes
  • Develop and deliver productivity and solutions for the account
  • Ability to travel to the extent required by the client; up to 30% - 40%
  • Work with MEDLOG’s Sales team to identify MEDLOG opportunities and present value propositions (efficiency gain, cost savings, quality of service for the Strategic Customers)
  • Contribute to the creation of standard operating procedures
Position Specifications:
  • BA/BS; preferred in Supply Chain and Logistics, Analytics, or Industrial Engineering
  • 2+ years of related / practical experience in domestic and international logistics
  • Warehouse Operations knowledge with practical experience or strong understanding
  • Strong knowledge of YMS/TMS/WMS
  • Experience collecting and analyzing data for modeling, network optimization, and/or supply chain redesign purposes
  • Experience preparing and delivering presentations
Technical Skills and Competencies:
  • Strong analytical skills, including using various analyses, data mining and simulations in Microsoft BI, MS Access and Excel.
  • Experience in identifying opportunities within the customer’s supply chain
  • Experience with developing expected P amp;L’s for new opportunities
  • Practical experience in developing new and innovative operational solutions.
  • Project Management Skills and continuous improvement experience
  • Hold true to company core values: Contractor and Customer Focused, Accountable, Innovative, Relationship Builder, Exceed Expectations, and Purposeful Communicator
Work Authorization:
  • Authorization to work in the U.S.
Benefits:
  • Health, Dental, and Vision Insurance
  • Life and Short-Term amp; Long-Term Disability Insurance
  • 401(k) with company match
  • Paid holidays, vacation, and sick time
  • FSA
  • Employee Assistance Program

Apply