ZipRecruiter

Log In

1

Customer Solutions Associate Jobs in Athens, TN (NOW HIRING)

General Nutrition Centers

Sales Associate - PT

Athens, TN · On-site

$11.75 - $16/hr

This is a Part-Time Hourly Position As a Sales Associate, you will be dedicated to understanding customers' needs and following through in offering meaningful and unique solutions. You are always the ...

VERITAS HHS

Customer Service Representative

Cleveland, TN · On-site

$13.25 - $17.75/hr

Identifies and assists in finding solutions to any problems the child support customer may have ... Preferred - An associate's degree in a behavioral science or human service discipline and one year ...

Veritas HHS Inc

Customer Service Representative

Cleveland, TN · On-site

$13.25 - $17.75/hr

Identifies and assists in finding solutions to any problems the child support customer may have ... Preferred - An Associate's Degree in a behavioral science or human service discipline and one year ...

Veritas HHS LLC

Customer Service Representative

Cleveland, TN · On-site

$13.25 - $17.75/hr

Identifies and assists in finding solutions to any problems the child support customer may have ... Preferred - An Associate's Degree in a behavioral science or human service discipline and one year ...

Ross Stores

Retail Associate

Athens, TN

$12.75 - $14.75/hr

Our focus has always been bringing our customers a constant stream of high-quality brands and on ... We work together to solve the hard problems and find the right solution * Our commitment to ...

Ross Stores

Retail Associate

Cleveland, TN · On-site

$12.50 - $14.50/hr

Our focus has always been bringing our customers a constant stream of high-quality brands and on ... We work together to solve the hard problems and find the right solution Our commitment to Diversity ...

Staples

Retail Sales Associate (Cleveland, TN)

Cleveland, TN · On-site

$12.25 - $14.25/hr

Youll help customers find products, provide solutions, and handle returns or online pickups. Youll ... Associate discounts on in-store and online merchandise, services and warranty plans * Discounts at ...

Ross Stores

Retail Associate

Athens, TN · On-site

$12.75 - $14.75/hr

Our focus has always been bringing our customers a constant stream of high-quality brands and on ... We work together to solve the hard problems and find the right solution Our commitment to Diversity ...

Ross Stores

Retail Associate

Athens, TN · On-site

$12.75 - $14.75/hr

Our focus has always been bringing our customers a constant stream of high-quality brands and on ... We work together to solve the hard problems and find the right solution Our commitment to Diversity ...

Ross Stores

Retail Associate

Cleveland, TN

$12.75 - $14.75/hr

Our focus has always been bringing our customers a constant stream of high-quality brands and on ... We work together to solve the hard problems and find the right solution * Our commitment to ...

H&R Block

Tax Associate

Cleveland, TN · On-site

$48K - $64K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Experience asking questions and recommending solutions based on customer needs * Ability to work 15 ...

H&R Block

Tax Associate

Cleveland, TN · On-site

$48K - $64K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Experience asking questions and recommending solutions based on customer needs * Ability to work 15 ...

H&R Block

Tax Associate

Cleveland, TN · On-site

$48K - $65K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Experience asking questions and recommending solutions based on customer needs * Ability to work 15 ...

H&R Block

Tax Associate

Pikeville, TN · On-site

$49K - $66K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Experience asking questions and recommending solutions based on customer needs * Ability to work 15 ...

Ross Stores

Early Morning Stock Associate

Cleveland, TN · On-site

$12.25 - $15.50/hr

Our focus has always been bringing our customers a constant stream of high-quality brands and on ... We work together to solve the hard problems and find the right solution Our commitment to Diversity ...

Ross Stores

Early Morning Stock Associate

Cleveland, TN

$12.50 - $16/hr

Our focus has always been bringing our customers a constant stream of high-quality brands and on ... We work together to solve the hard problems and find the right solution * Our commitment to ...

Five Below

Sales Associate

Athens, TN · On-site

$11.75 - $16/hr

Address customer issues and use product knowledge to offer alternative solutions, aiming to turn ... associate schedules, and standard operating procedures Must be able to remain in a stationary ...

next page

Showing results 1-20

All JobsCustomer Solutions Associate JobsCustomer Solutions Associate Jobs in Athens, TN

Customer Solutions Associate information

See Athens, TN salary details

$7

$14

$22

How much do customer solutions associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for customer solutions associate in Athens, TN is $14.36, according to ZipRecruiter salary data. Most workers in this role earn between $11.68 and $16.11 per hour, depending on experience, location, and employer.

What does a Customer Solutions Associate do?

A Customer Solutions Associate is responsible for assisting customers by resolving their inquiries and issues, often through phone, email, or chat support. They work to understand customer needs, provide information about products or services, and ensure a positive customer experience. In addition, they may help troubleshoot problems, process orders or returns, and escalate complex issues to higher-level support when necessary. This role requires strong communication skills, patience, and a customer-focused attitude.

What are the key skills and qualifications needed to thrive as a Customer Solutions Associate?

To thrive as a Customer Solutions Associate, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is often required. Exceptional patience, active listening, and a customer-centric attitude are soft skills that help you excel in this role. These skills and qualities are crucial for effectively resolving customer issues, ensuring satisfaction, and building long-term loyalty.

What are some common challenges faced by Customer Solutions Associates, and how can they be addressed effectively?

Customer Solutions Associates often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on evolving products or services. To address these challenges, it's important to develop strong communication and problem-solving skills, utilize available knowledge bases, and seek guidance from team leads or more experienced colleagues when needed. Many companies provide ongoing training and support to help associates stay prepared and maintain a positive customer experience, even in high-pressure situations.

What is the difference between Customer Solutions Associate vs Customer Service Representative?

AspectCustomer Solutions AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent
Work EnvironmentOffice settings, call centers, or remote; focus on problem-solving and technical supportCall centers, retail, or office; focus on answering inquiries and basic support
Employer & Industry UsageTech, telecom, finance, and service industriesRetail, telecom, hospitality, and service sectors
Comparison Search IntentUnderstanding roles with technical or solution-oriented focusGeneral customer support and inquiry handling

The Customer Solutions Associate typically handles more complex issues, providing technical support and tailored solutions, often requiring specific product knowledge. In contrast, the Customer Service Representative primarily manages routine inquiries and basic support. Both roles are essential in customer-facing environments but differ in complexity and focus.

What cities near Athens, TN are hiring for Customer Solutions Associate jobs?

Cities near Athens, TN with the most Customer Solutions Associate job openings:

Customer Solutions Associate jobs near you
Infographic showing various Customer Solutions Associate job openings in Athens, TN as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $29,862 per year, or $14.4 per hour.

Sales Associate - PT

General Nutrition Centers

Athens, TN • On-site

$11.75 - $16/hr

Part-time

Re-posted 7 days ago

GNC rating

5.0

Company rating: 5.0 out of 10

Based on 155 frontline employees who took The Breakroom Quiz

21st of 24 rated health and beauty retailers

Job description

About GNC
Since 1935, GNC has been a global leader in health and wellness innovation, inspiring people to achieve their goals with a trusted and dynamic range of products. As #TeamGNC, we prioritize our consumers, constantly collaborating and developing new ideas to deliver cutting-edge solutions. Our team is passionate about driving change and turning aspirations into actions. We believe that good health is the greatest gift, and there's nothing more rewarding than helping others achieve it. Join us in empowering others to Live Well!
What We're Looking For:
At GNC, we celebrate the fact that everyone's journey to living well is unique. As a Sales Associate, you have a passion for discovering customers' needs and goals and creates a unique shopping experience tailored for each customer. Our Sales Associates embody GNC's "Live Well" philosophy--living strong, living long, and living fit. In our stores, everyone plays a critical role in fostering a culture of winning, executing goals at the highest standards, and supporting an inclusive and diverse workforce.
What You'll Do:
This is a Part-Time Hourly Position
As a Sales Associate, you will be dedicated to understanding customers' needs and following through in offering meaningful and unique solutions. You are always the first person to welcome a customer when they enter a store, and you are responsible for advising, selling, and recommending products. When you are not servicing customers, you are actively restocking products, maintaining visual merchandising, fulfilling online orders, and performing cleaning duties. In this key role, you'll represent the GNC brand by offering by promoting our "Live Well" message to customers.
  • Proactively greet and welcome every customer that visits GNC and create a welcoming environment to attract new and existing customers.
  • Ability to genuinely interact with customers to help them choose the right products, as well as making recommendations based on your overall product knowledge and understanding of their needs.
  • Drive for results to achieve and exceed store and personal sales and productivity goals.
  • Fulfill online orders timely and accurately in compliance with company guidelines.
  • Boost product knowledge by learning the features, advantages and benefits. Staying on top of nutritional, wellness, and fitness news.
  • Support store management in the opening, closing and operating of a retail store. This includes cash handling, inventory count and deposits, and maintaining store appearance.

Environmental Factors & Working Schedule:
  • Must be able to stand or walk for up to eight hours a day.
  • Frequent reaching and bending and twisting - below waist and above shoulders.
  • Frequently required to use repetitive hand-to-finger motions and reach with hands and arms.
  • Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs.
  • Ability to climb ladders, reach and bend.
  • Work in temperatures ranging from 50 - 85 degrees - especially in our stock room areas.
  • Use of a computer up to 60% of the time throughout the day.

Sales Associates are expected to model reliability a flexibility by being able to work varied hours and days to meet the needs of the store. Generally, Sales Associates are expected to:
  • Work nights or mornings to open or close the store.
  • Be able to work key peak business days/hours including weekends (Saturday and Sunday).
  • Work all major U.S. holidays that the store is open.

Sales Associated must be at least 18 years of age.

What GNC employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

GNC logo

About GNC

Sourced by ZipRecruiter

As the global leader in health and wellness innovation since 1935, GNC motivates people to reach their goals with the most trusted and exciting selection of products in the industry. As #TeamGNC, we work hard to ensure that our consumers come first. We are always cultivating and collaborating on new ideas to bring innovative solutions to the forefront and testing new solutions to translate goals into action. Our team members are advocates for change and innovation. There is no greater gift than good health and no greater satisfaction than helping others to achieve it. Be a part of helping others to Live Well!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Pittsburgh, PA, US

Social media

FacebookTwitter

View All GNC Jobs

Apply