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Customer Solutions Associate Jobs in Milan, TN (NOW HIRING)

CarMax, Inc.

Customer Specialist

Jackson, TN · On-site

$15.50 - $23.30/hr

  • PTO

We're rethinking the way people buy cars - and our associates help us do just that. We believe work ... Ability to build lasting relationships and create win-win solutions for customers. * Demonstrated ...

Carmax

Customer Specialist

Jackson, TN

$15.50 - $23.30/hr

  • PTO

We're rethinking the way people buy cars - and our associates help us do just that. We believe work ... Ability to build lasting relationships and create win-win solutions for customers. * Demonstrated ...

Carmax

Customer Specialist

Jackson, TN · On-site

$15.50 - $23.30/hr

  • PTO

We're rethinking the way people buy cars - and our associates help us do just that. We believe work ... Ability to build lasting relationships and create win-win solutions for customers. * Demonstrated ...

BlueScope Steel

Customer Service Representative

Jackson, TN · On-site

$15.25 - $20.75/hr

  • Medical

  • Life

  • Retirement

  • PTO

Through our global brands, we are one of the largest manufacturers of building solutions in the ... Associate's or 2-year technical degree * 3 years of related work experience in detailing, project ...

Office Depot

Retail Part Time Store Associate

Jackson, TN

$12.75 - $14.75/hr

  • Retirement

As a Store Associate, you will actively connect with customers, addressing their needs by recommending the right products, services, and solutions to enhance their experience. Through enthusiasm and ...

Office Depot

Retail Part Time Store Associate

Jackson, TN · On-site

$9.97/hr

  • Retirement

As a Store Associate, you will actively connect with customers, addressing their needs by recommending the right products, services, and solutions to enhance their experience. Through enthusiasm and ...

Office Depot

Retail Part Time Store Associate

Jackson, TN · On-site

$12.75 - $14.75/hr

  • Retirement

As a Store Associate, you will actively connect with customers, addressing their needs by recommending the right products, services, and solutions to enhance their experience. Through enthusiasm and ...

General Nutrition Centers

Sales Associate - PT

Jackson, TN · On-site

$11.75 - $16/hr

This is a Part-Time Hourly Position As a Sales Associate, you will be dedicated to understanding customers' needs and following through in offering meaningful and unique solutions. You are always the ...

T-Mobile

Mobile Associate, Store-in-Store, Retail Sales

Jackson, TN · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Overview Mobile Associates, Store-in-Store are an integral part of the Retail Team responsible ... You will identify customer needs and use solution-based selling techniques to fully demonstrate the ...

New

Carmax

Sales Consultant - Customer Service

Jackson, TN · On-site

$15.50 - $23.30/hr

  • PTO

We're rethinking the way people buy cars - and our associates help us do just that. We believe work ... Ability to build lasting relationships and create win-win solutions for customers. * Demonstrated ...

Carmax

Customer Service Sales Representative

Jackson, TN · On-site

$15.50 - $23.30/hr

  • PTO

We're rethinking the way people buy cars - and our associates help us do just that. We believe work ... Ability to build lasting relationships and create win-win solutions for customers. * Demonstrated ...

Carmax

Sales Associate

Jackson, TN · On-site

$15.50 - $23.30/hr

  • PTO

Ability to build lasting relationships and create win-win solutions for customers. * Demonstrated ... As an associate, you are part of an innovative movement to empower the modern customer and drive ...

Ross Stores

Retail Associate

Jackson, TN · On-site

$12.75 - $14.75/hr

Our focus has always been bringing our customers a constant stream of high-quality brands and on ... We work together to solve the hard problems and find the right solution Our commitment to Diversity ...

Ross Stores

Retail Associate

Jackson, TN · On-site

$14.50 - $16.50/hr

Our focus has always been bringing our customers a constant stream of high-quality brands and on ... We work together to solve the hard problems and find the right solution * Our commitment to ...

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All JobsCustomer Solutions Associate JobsCustomer Solutions Associate Jobs in Milan, TN

Customer Solutions Associate information

See Milan, TN salary details

$7

$13

$22

How much do customer solutions associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer solutions associate in Milan, TN is $13.93, according to ZipRecruiter salary data. Most workers in this role earn between $11.35 and $15.62 per hour, depending on experience, location, and employer.

What is the difference between Customer Solutions Associate vs Customer Service Representative?

AspectCustomer Solutions AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent
Work EnvironmentOffice settings, call centers, or remote; focus on problem-solving and technical supportCall centers, retail, or office; focus on answering inquiries and basic support
Employer & Industry UsageTech, telecom, finance, and service industriesRetail, telecom, hospitality, and service sectors
Comparison Search IntentUnderstanding roles with technical or solution-oriented focusGeneral customer support and inquiry handling

The Customer Solutions Associate typically handles more complex issues, providing technical support and tailored solutions, often requiring specific product knowledge. In contrast, the Customer Service Representative primarily manages routine inquiries and basic support. Both roles are essential in customer-facing environments but differ in complexity and focus.

What are the key skills and qualifications needed to thrive as a Customer Solutions Associate?

To thrive as a Customer Solutions Associate, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is often required. Exceptional patience, active listening, and a customer-centric attitude are soft skills that help you excel in this role. These skills and qualities are crucial for effectively resolving customer issues, ensuring satisfaction, and building long-term loyalty.

What does a Customer Solutions Associate do?

A Customer Solutions Associate is responsible for assisting customers by resolving their inquiries and issues, often through phone, email, or chat support. They work to understand customer needs, provide information about products or services, and ensure a positive customer experience. In addition, they may help troubleshoot problems, process orders or returns, and escalate complex issues to higher-level support when necessary. This role requires strong communication skills, patience, and a customer-focused attitude.

What are some common challenges faced by Customer Solutions Associates, and how can they be addressed effectively?

Customer Solutions Associates often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on evolving products or services. To address these challenges, it's important to develop strong communication and problem-solving skills, utilize available knowledge bases, and seek guidance from team leads or more experienced colleagues when needed. Many companies provide ongoing training and support to help associates stay prepared and maintain a positive customer experience, even in high-pressure situations.
What cities near Milan, TN are hiring for Customer Solutions Associate jobs? Cities near Milan, TN with the most Customer Solutions Associate job openings:
Customer Solutions Associate jobs near you

Sales and Operations Management Trainee

Penske

Jackson, TN • On-site

Full-time

Posted 20 days ago

Job description

Position Summary:
Take charge. Think fast. Move forward. As a Sales and Operations Management Trainee in our fast-paced environment, you will use your hard-earned degree to run a business and quickly solve problems for our customers - who will depend on you to achieve success.

 
Penske will introduce you to our sales processes, leading-edge technology and winning company culture through ongoing training and mentoring to help cultivate the skills and expertise you need to succeed in all aspects of our business: sales, operations, finance, customer service, technology and more. You'll collaborate with a high-energy, driven team as you build a solid foundation in sales and operations. You'll enjoy flexible schedules, excellent benefits, associate incentives and discount programs. You'll be on the fast track to furthering your management career, with advancement opportunities at hundreds of our locations nationwide.
 
Must be flexible; to include weekends. 

 
Major Responsibilities:
Develop consumer and commercial customer solutions to local and national accounts - including many of the Fortune 500.
Manage our large inventory of world class and nationally recognized vehicles, balancing fleet productivity, profitability and customer satisfaction in a fast-paced and dynamic workspace
Generate new business leads as well as foster existing customer relationships
Ensure complete customer satisfaction in a fast-paced environment.

 
About Penske Truck Leasing/Transportation Solutions
Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.
Qualifications:
Bachelor's degree required, preferred concentration in Business or Marketing
Effective communication skills, both written and verbal
Internship or related work experience in a customer facing role preferred
Results oriented, attention to detail and good time management skills
A valid driver's license is required, as is the ability and willingness to drive our Penske vehicles, including a 26' box truck.
Regular, predictable, full attendance is an essential function of the job. 
As this position requires driving Penske and customer vehicles, it is regulated by the DOT and requires a current driver qualification file to be maintained as required by the role. The driver qualification file includes: an annual motor vehicle records (MVR) check, a successfully completed DOT Physical, and Safety Performance History records request from prior employers in the last 3 years. Additionally, CDL holders will have a DOT Drug Screening within 30 days of start and subject to a FMCSA Clearinghouse review.
Willingness to travel as necessary within the district (customers yards, close geographical area and training sites), work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required.  Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.

Physical Requirements:
-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit.  The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms.  The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
 
Penske is an Equal Opportunity Employer.

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