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Customer Solutions Associate Jobs in Alberta (NOW HIRING)

Td

Customer Experience Associate

Lacombe, AB · On-site

... Associate. We are expecting an all-around champion who can understand customer needs and advise ... Understand and determine customer needs to recommend solutions specific to those needs while ...

Td

Customer Experience Associate

Calgary, AB

CA$22.50 - CA$28.33/hr

... Associate. We are expecting an all-around champion who can understand customer needs and advise ... Understand and determine customer needs to recommend solutions specific to those needs while ...

Td

Customer Experience Associate

Calgary, AB · On-site

CA$22.50 - CA$28.33/hr

... Associate. We are expecting an all-around champion who can understand customer needs and advise ... Understand and determine customer needs to recommend solutions specific to those needs while ...

Rokt

Customer Support Associate, SMB

Calgary, AB · On-site

CA$67K - CA$74K/yr

  • PTO

We are looking for an Customer Support Associate Target total compensation ranges from $67,000 ... You will work to find solutions to these problems and bring it to the technical team if you're ...

Rokt

Customer Support Associate, SMB

Calgary, AB · On-site

CA$67K - CA$74K/yr

  • PTO

We are looking for an Customer Support Associate Target total compensation ranges from $67,000 ... You will work to find solutions to these problems and bring it to the technical team if you're ...

Bits In Glass

Databricks Solution Architect

Calgary, AB · Remote

... customers to understand their data challenges and design solutions on the Databricks Lakehouse ... Databricks GenAI Engineer Associate certification. * Exposure to enterprise engagement cycles and ...

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Showing results 21-40

All JobsCustomer Solutions Associate JobsCustomer Solutions Associate Jobs in Alberta

Customer Solutions Associate information

See Alberta salary details

$12

$16

$22

How much do customer solutions associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer solutions associate in Alberta is $16.56, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Customer Solutions Associate vs Customer Service Representative?

AspectCustomer Solutions AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent
Work EnvironmentOffice settings, call centers, or remote; focus on problem-solving and technical supportCall centers, retail, or office; focus on answering inquiries and basic support
Employer & Industry UsageTech, telecom, finance, and service industriesRetail, telecom, hospitality, and service sectors
Comparison Search IntentUnderstanding roles with technical or solution-oriented focusGeneral customer support and inquiry handling

The Customer Solutions Associate typically handles more complex issues, providing technical support and tailored solutions, often requiring specific product knowledge. In contrast, the Customer Service Representative primarily manages routine inquiries and basic support. Both roles are essential in customer-facing environments but differ in complexity and focus.

What are the key skills and qualifications needed to thrive as a Customer Solutions Associate?

To thrive as a Customer Solutions Associate, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is often required. Exceptional patience, active listening, and a customer-centric attitude are soft skills that help you excel in this role. These skills and qualities are crucial for effectively resolving customer issues, ensuring satisfaction, and building long-term loyalty.

What does a Customer Solutions Associate do?

A Customer Solutions Associate is responsible for assisting customers by resolving their inquiries and issues, often through phone, email, or chat support. They work to understand customer needs, provide information about products or services, and ensure a positive customer experience. In addition, they may help troubleshoot problems, process orders or returns, and escalate complex issues to higher-level support when necessary. This role requires strong communication skills, patience, and a customer-focused attitude.

What are some common challenges faced by Customer Solutions Associates, and how can they be addressed effectively?

Customer Solutions Associates often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on evolving products or services. To address these challenges, it's important to develop strong communication and problem-solving skills, utilize available knowledge bases, and seek guidance from team leads or more experienced colleagues when needed. Many companies provide ongoing training and support to help associates stay prepared and maintain a positive customer experience, even in high-pressure situations.
What cities in Alberta are hiring for Customer Solutions Associate jobs? Cities in Alberta with the most Customer Solutions Associate job openings:
Customer Solutions Associate jobs near you
Infographic showing various Customer Solutions Associate job openings in Alberta as of August 2026, with employment types broken down into 76% Full Time, 21% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $34,441 per year, or $16.6 per hour.

Customer Experience Associate

Td

Lacombe, AB • On-site

Part-time

Posted 16 days ago

Job description

Work Location:

Lacombe, Alberta, Canada

Hours:

22.5

Line of Business:

Personal & Commercial Banking

Pay Details:

22.00 - 27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and servicestorefer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute withSpeed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position ofaCustomerExperience Associate.We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role,you will:

  • Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

  • Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

  • Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

  • Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

  • Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

  • Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

  • Assist the team by respecting coworkers, staying dedicated, and keeping everyoneup-to-dateon the status of routine activities

  • Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.


Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.


Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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