As a Membership Support Specialist, you will serve as a primary point of contact for our clients ... Provide excellent customer service through written communications via chat online * Work with ...
As a Membership Support Specialist, you will serve as a primary point of contact for our clients ... Provide excellent customer service through written communications via chat online * Work with ...
Customer Support Operations Manager - Intercom & Fin AI
Santee, CA · Remote
$30 - $40/hr
... chat support. We are looking for a hands-on CS leader who can both manage people and improve ... This person should not only understand customer service management, but also know how to structure ...
Quick apply
Customer Support Operations Manager - Intercom & Fin AI
Santee, CA · Remote
$30 - $40/hr
... chat support. We are looking for a hands-on CS leader who can both manage people and improve ... This person should not only understand customer service management, but also know how to structure ...
Customer Support Specialist
Lenexa, KS · On-site
$16.75 - $22.50/hr
Grow with a team that leads with service and builds with purpose. At Basys, we believe success is ... live chat feature to provide live chat support Additional Responsibilities * Identifies and ...
Customer Support Specialist
Lenexa, KS · On-site
$16.75 - $22.50/hr
Grow with a team that leads with service and builds with purpose. At Basys, we believe success is ... live chat feature to provide live chat support Additional Responsibilities * Identifies and ...
Customer Support Specialist
Lenexa, KS · Hybrid
$16.75 - $22.50/hr
Grow with a team that leads with service and builds with purpose. At Basys, we believe success is ... live chat feature to provide live chat support Additional Responsibilities * Identifies and ...
Quick apply
Customer Support Specialist
Lenexa, KS · Hybrid
$16.75 - $22.50/hr
Grow with a team that leads with service and builds with purpose. At Basys, we believe success is ... live chat feature to provide live chat support Additional Responsibilities * Identifies and ...
$15.75 - $21.50/hr
About Skimmer At Skimmer , we're on a mission to modernize the pool and spa service industry. More ... Deliver friendly, knowledgeable phone, email, and chat support to our customers * Guide customers ...
$15.75 - $21.50/hr
About Skimmer At Skimmer , we're on a mission to modernize the pool and spa service industry. More ... Deliver friendly, knowledgeable phone, email, and chat support to our customers * Guide customers ...
Customer Support Representative
$16.50 - $22.25/hr
About Skimmer At Skimmer, we're on a mission to modernize the pool and spa service industry. More ... Deliver friendly, knowledgeable phone, email, and chat support to our customers * Guide customers ...
Customer Support Representative
$16.50 - $22.25/hr
About Skimmer At Skimmer, we're on a mission to modernize the pool and spa service industry. More ... Deliver friendly, knowledgeable phone, email, and chat support to our customers * Guide customers ...
Customer Service Representative
Dallas, TX · On-site
$15/hr
Engage with customers across various support channels such as phone, chat, and email * Promptly provide product information, troubleshoot issues, recommend products/services, and resolve complaints
Customer Service Representative
Dallas, TX · On-site
$15/hr
Engage with customers across various support channels such as phone, chat, and email * Promptly provide product information, troubleshoot issues, recommend products/services, and resolve complaints
Full-Time Customer Service Representative
Savannah, GA · On-site
$15 - $20.25/hr
Team-oriented with strong interpersonal skills Preferred (Not Required) * 1+ year of experience in customer service, tech support, inside sales, back-office support, chat, or administrative roles
Full-Time Customer Service Representative
Savannah, GA · On-site
$15 - $20.25/hr
Team-oriented with strong interpersonal skills Preferred (Not Required) * 1+ year of experience in customer service, tech support, inside sales, back-office support, chat, or administrative roles
Prior experience using chat or email as customer response channel a plus * Bilingual is desired Skills Customer service, Customer support, Call center, Customer service oriented, Customer service ...
Quick apply
Prior experience using chat or email as customer response channel a plus * Bilingual is desired Skills Customer service, Customer support, Call center, Customer service oriented, Customer service ...
Customer Service Lead
Farmingdale, NY · On-site
As a Customer Service Lead, you will play an important role in the lifecycle of every customer ... Chat support Email support CRM (Customer Relationship Management)
Customer Service Lead
Farmingdale, NY · On-site
As a Customer Service Lead, you will play an important role in the lifecycle of every customer ... Chat support Email support CRM (Customer Relationship Management)
Customer Service Advisor
Las Cruces, NM · On-site
Respond to customer inquiries via phone, email, or chat. * Provide accurate information about products, services, and account-related questions. * Resolve customer concerns professionally and ...
Customer Service Advisor
Las Cruces, NM · On-site
Respond to customer inquiries via phone, email, or chat. * Provide accurate information about products, services, and account-related questions. * Resolve customer concerns professionally and ...
Customer Service Lead
West Hartford, CT · On-site
$19/hr
As a Customer Service Lead, you will play an important role in the lifecycle of every customer ... Chat support Email support CRM (Customer Relationship Management)
Customer Service Lead
West Hartford, CT · On-site
$19/hr
As a Customer Service Lead, you will play an important role in the lifecycle of every customer ... Chat support Email support CRM (Customer Relationship Management)
Customer Service Lead
Watertown, NY · On-site
As a Customer Service Lead, you will play an important role in the lifecycle of every customer ... Chat support Email support CRM (Customer Relationship Management)
Customer Service Lead
Watertown, NY · On-site
As a Customer Service Lead, you will play an important role in the lifecycle of every customer ... Chat support Email support CRM (Customer Relationship Management)
Customer Experience Specialist - Insurance Call Center (Austin, TX or Remote, FL)
Austin, TX · On-site +1
$20 - $23.50/hr
Serve as the first point of contact for inbound calls and chat support * Handle billing questions ... customer service experience, including call center experience * Clear communication skills and ...
Customer Experience Specialist - Insurance Call Center (Austin, TX or Remote, FL)
Austin, TX · On-site +1
$20 - $23.50/hr
Serve as the first point of contact for inbound calls and chat support * Handle billing questions ... customer service experience, including call center experience * Clear communication skills and ...
Customer Service Lead
Victor, NY · On-site
$20/hr
As a Customer Service Lead, you will play an important role in the lifecycle of every customer ... Chat support Email support CRM (Customer Relationship Management)
Customer Service Lead
Victor, NY · On-site
$20/hr
As a Customer Service Lead, you will play an important role in the lifecycle of every customer ... Chat support Email support CRM (Customer Relationship Management)
Customer Service Lead
Buffalo, NY · On-site
As a Customer Service Lead, you will play an important role in the lifecycle of every customer ... Chat support Email support CRM (Customer Relationship Management)
Customer Service Lead
Buffalo, NY · On-site
As a Customer Service Lead, you will play an important role in the lifecycle of every customer ... Chat support Email support CRM (Customer Relationship Management)
Customer Service Lead
Victor, NY · On-site
$20/hr
As a Customer Service Lead, you will play an important role in the lifecycle of every customer ... Chat support Email support CRM (Customer Relationship Management)
New
Customer Service Lead
Victor, NY · On-site
$20/hr
As a Customer Service Lead, you will play an important role in the lifecycle of every customer ... Chat support Email support CRM (Customer Relationship Management)
New
Customer Service Lead
Victor, NY · On-site
$20/hr
As a Customer Service Lead, you will play an important role in the lifecycle of every customer ... Chat support Email support CRM (Customer Relationship Management)
Customer Service Lead
Victor, NY · On-site
$20/hr
As a Customer Service Lead, you will play an important role in the lifecycle of every customer ... Chat support Email support CRM (Customer Relationship Management)
Customer Service Representative
El Paso, TX · Remote
$14.50 - $19.75/hr
Superior Employee Engagement Program Customer Service Representatives are responsible for ... and chat support, business process outsourcing, and global call center services. TRI offers ...
Customer Service Representative
El Paso, TX · Remote
$14.50 - $19.75/hr
Superior Employee Engagement Program Customer Service Representatives are responsible for ... and chat support, business process outsourcing, and global call center services. TRI offers ...
As a Customer Service Lead, you will play an important role in the lifecycle of every customer ... Chat support Email support CRM (Customer Relationship Management)
As a Customer Service Lead, you will play an important role in the lifecycle of every customer ... Chat support Email support CRM (Customer Relationship Management)
Customer Service Chat Support information
See salary details
$12.02 - $13.48
5% of jobs
$13.48 - $14.95
11% of jobs
$16.11 is the 25th percentile. Wages below this are outliers.
$14.95 - $16.41
12% of jobs
$16.41 - $17.88
18% of jobs
The median wage is $18.29 / hr.
$17.88 - $19.34
17% of jobs
$20.46 is the 75th percentile. Wages above this are outliers.
$19.34 - $20.80
17% of jobs
$20.80 - $22.27
8% of jobs
$22.27 - $23.73
4% of jobs
$23.73 - $25.20
4% of jobs
$25.20 - $26.66
3% of jobs
$26.66 - $28.13
1% of jobs
$12
$19
$28
How much do customer service chat support jobs pay per hour?
What are the most common challenges faced by customer service chat support representatives and how can they overcome them?
What is the difference between Customer Service Chat Support vs Customer Service Representative?
| Aspect | Customer Service Chat Support | Customer Service Representative |
|---|---|---|
| Work Environment | Online chat platforms, remote work | In-person, call centers, or remote |
| Required Skills | Written communication, typing speed, problem-solving | Verbal communication, interpersonal skills |
| Common Certifications | Customer service or communication courses | None typically required, but customer service training |
| Industry Usage | Retail, tech, e-commerce, telecom | Retail, banking, telecom, hospitality |
Customer Service Chat Support focuses on online written communication via chat platforms, often requiring quick typing and problem-solving skills. Customer Service Representatives may work in person or over the phone, emphasizing verbal communication and interpersonal skills. Both roles serve customer needs but differ mainly in communication method and work environment.
What are the key skills and qualifications needed to thrive as a customer service chat support representative?
How much does a customer service chat support agent make?
How do you become a customer service chat support agent?
What is customer service chat support?

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 21 days ago
Teleperformance rating
5.5
Based on 188 frontline employees who took The Breakroom Quiz
43rd of 71 rated call and contact centers
Job description
This position will be located on-site in North Lauderdale, Florida.
As a Membership Support Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications via chat with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment.
Application Deadline: Applications will be accepted on an ongoing basis until all positions are filled.
To apply, click "Apply Now" in the job posting or visit the TP Careers site, https://www.tp.com/en-us/careers.
About TP
TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include
TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental.
We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible.
We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts.
Your Career Starts Here
Join us in transforming the digital business landscape. At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You will be a vital part of a team that empowers global companies to quickly adapt and deliver exceptional experiences.
Your potential for growth here is limitless. We are committed to fostering career advancement, as proven by the journey of our Chief Executive Officer Americas, who started as an agent and rose to the highest levels of the company. At TP, we provide the platform; your ambition sets the limit.
We also welcome applications from active-duty service members, veterans, and military families. Please mention your service to the recruiter!
Equal Opportunity Employer
TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you require reasonable accommodation during the application process, please contact us at 877-877-3944 or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests.
ResponsibilitiesYour Responsibilities
As a Membership Support Export, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.
- Handle and carefully respond to all customer inquires
- Provide excellent customer service through written communications via chat online
- Work with confidential customer informartion and treat it sensitively
- Aim to resolve issues on the first call by being proactive
- Appropriately communicate with customers
We're looking for fearless people - people who are inspired to deliver only the best in all that we do.
Qualifications:
- High School Diploma or equivalent.
- Minimum of 6 months of customer service experience.
- Must be 18 years of age or older.
- Ability to type at least 25 words per minute.
- Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
- Customer service and/or sales experience preferred.
- College degree preferred but not required.
Key Competencies:
- Process Excellence: Demonstrate commitment to following established procedures and be customer service driven.
- Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
- Communication: Outstanding communication, written, and analytical skills.
- Organizational Skills: Strong organizational and problem-solving skills.
- Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused.
- Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
- Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
- Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.
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