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Customer Return Associate Jobs (NOW HIRING)

Arteriors Home

Returns Associate

Lewisville, TX · On-site

Additionally, the Returns Associate will be tasked with proper identification of product and orders to champion communication to internal business channels to provide excellent customer satisfaction.

Arteriors Home

Returns Associate

Lewisville, TX · On-site

Additionally, the Returns Associate will be tasked with proper identification of product and orders to champion communication to internal business channels to provide excellent customer satisfaction.

Arteriors Home

Returns Associate

Lewisville, TX · On-site

Additionally, the Returns Associate will be tasked with proper identification of product and orders to champion communication to internal business channels to provide excellent customer satisfaction.

Born Primitive

Returns Associate

Virginia Beach, VA · On-site

$20/hr

... return apparel to inventory. Responsibilities Returns Department Support: • Scan, sort and ... handle customer returns in accordance with company policies. • Investigate and resolve issues ...

Cregger Company

Returns Associate

Colorado Springs, CO · On-site

$18 - $23/hr

Verify customer's reason for return, inspect, receive product back into inventory, and put away ... Associate or the Returns Supervisor for Return Merchandise (RM) order creation * Operate in ...

Royal Brass And Hose

Customer Service Associate

Knoxville, TN · On-site

$13.75 - $19/hr

... customer return authorizations and credits per company policy in a timely manner • Dispatch ... warehouse associates • Year-end inventory- Include but not limited to counting, measuring ...

365BOOKSPRO

US Tax Specialist

Oxon Hill, MD · Remote

$1.1K - $1.5K/mo

Our firm is searching for a dynamic, proven multi-tasker to fill the role of Tax Return Associate ... Customer service attitude * Ability to prioritize numerous tasks quickly * Two years Pro Series tax ...

ROYAL Brass and Hose

Customer Service Associate

Knoxville, TN · On-site

$13.75 - $19/hr

... customer return authorizations and credits per company policy in a timely manner • Dispatch ... warehouse associates • Year-end inventory- Include but not limited to counting, measuring ...

Shop LC

WHS Returns

Austin, TX · On-site

$20/hr

... Associate will answer questions, input accurate return information on customer accounts and perform general warehouse duties, including material picks and deliveries, and warehouse cleanup. Job ...

365BOOKSPRO

US Tax Specialist

Oxon Hill, MD · Remote

$1.1K - $1.5K/mo

Our firm is searching for a dynamic, proven multi-tasker to fill the role of Tax Return Associate ... Customer service attitude * Ability to prioritize numerous tasks quickly * Two years Pro Series tax ...

Royal Brass And Hose

Customer Services Associate

Marietta, GA · On-site

$13.75 - $19/hr

... customer return authorizations and credits per company policy • Dispatch - dispatch/invoice ... warehouse associates Qualifications • Excellent customer service skills • Ability to work ...

ROYAL Brass and Hose

Customer Services Associate

Marietta, GA · On-site

$13.25 - $18/hr

... customer return authorizations and credits per company policy • Dispatch - dispatch/invoice ... warehouse associates Qualifications • Excellent customer service skills • Ability to work ...

Frontline Resources LLC

Be Seen First

Returns Processing & Quality Control

Lake Forest, CA · On-site

$22/hr

Returns Processing & Quality Control Associate Hours Monday - Friday 8am 4:30pm (some weekends ... Verify returned items against customer return documentation and system records. * Accurately update ...

Frontline Resources LLC

Be Seen First

Returns Processing & Quality Control

Lake Forest, CA · On-site

$22/hr

Returns Processing & Quality Control Associate Hours Monday - Friday 8am 4:30pm (some weekends ... Verify returned items against customer return documentation and system records. * Accurately update ...

Naked Wardrobe

Returns Associate

Calabasas, CA · On-site

$20 - $23/hr

... customer service team to address return-related inquiries and issues. - Assist in organizing the warehouse space to optimize efficiency and workflow. - Ensure proper handling and packaging of items ...

Imperial Dade

Returns Associate

City Of Industry, CA · On-site

$18.90/hr

Built on strong customer relationships and deep industry knowledge, we go beyond distribution ... Use the scanner to update return sheets, identify products, print labels, and * Place cases in the ...

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All JobsCustomer Return Associate Jobs

Customer Return Associate information

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$8

$17

$27

How much do customer return associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer return associate in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What is a customer return associate?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are some common challenges faced by customer return associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What are the key skills and qualifications needed to thrive as a customer return associate?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.
More about Customer Return Associate jobs
What cities are hiring for Customer Return Associate jobs? Cities with the most Customer Return Associate job openings:
What states have the most Customer Return Associate jobs? States with the most job openings for Customer Return Associate jobs include:
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Customer Return Associate jobs near you
Infographic showing various Customer Return Associate job openings in the United States as of August 2026, with employment types broken down into 60% Full Time, 20% Part Time, and 20% Temporary. Highlights an 80% In-person, and 20% Hybrid job distribution, with an average salary of $35,647 per year, or $17.1 per hour.

Returns Associate

Arteriors Home

Lewisville, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Passion, curiosity, and collaboration define our team of talented design enthusiasts. We often describe the Arteriors team members as a collective of creators and problem-solvers. They are entrepreneurial individuals with a restless spirit and a thirst for elevation, driven by an employee-centric culture that relies upon high expectations and a commitment to continual personal growth.

With a belief that diversity and inclusiveness breeds innovation and forward-thinking design, we have assembled a curious team that questions the status quo.

The Returns Associate represents the Arteriors’ brand through superior inspection of incoming goods and returns handling.  Additionally, the Returns Associate will be tasked with proper identification of product and orders to champion communication to internal business channels to provide excellent customer satisfaction. To land this gig, you’ll need a High School diploma or equivalent and be available to work Monday-Friday, 6a-2:30pm with occasional Saturday work.


  • You can lift up to 75 pounds, grasp, bend, stand and walk throughout a non-climate controlled warehouse for extended periods of time.
  • You are a strong problem-solver with a track record for being proactive and solutions driven.
  • You are able to manage multiple projects with a sense of urgency and achieve timely, accurate results
  • You have an ability to work autonomously while still being highly collaborative.
  • You have excellent teamwork, communication, and organization skills.
  • You are curious about how you can help utilize digital analytics to better serve our customers.
  • You thrive in a fast paced, entrepreneurial environment and are a self-motivated, confident, energetic and creative individual. 

  • Monday-Friday, 1st shift, schedule
  • Medical, dental and vision insurance available the first day of the month after hire date
  • 401k with employer matching
  • Up to 3 Weeks of Paid Time Off
  • Paid Volunteer Days, allowing you to give back to your community
  • 9 paid holidays
  • Annual bonus potential and merit increase potential
  • Generous employee discount
  • Employee referral bonus

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