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Customer Return Associate Jobs in Minnesota (NOW HIRING)

2nd Swing Golf

Returns Associate

Eden Prairie, MN

$16 - $18/hr

Come work with us, not for us! 2nd Swing is a one of a kind, forward thinking, customer-centric ... As a Returns Associate you will be primarily responsible for expeditiously processing customer ...

2nd Swing Golf

Returns Associate

Eden Prairie, MN · On-site

$16 - $18/hr

Come work with us, not for us! 2nd Swing is a one of a kind, forward thinking, customer-centric ... As a Returns Associate you will be primarily responsible for expeditiously processing customer ...

Goodin Company

Warehouse Returns - Union

Minneapolis, MN · On-site

$25 - $26/hr

Warehouse Associates are the backbone of Goodin Company as they handle the actual products ... Must be willing to provide solutions for the sales personnel when dealing with a customer return ...

GOODIN CO

Warehouse Returns - Union

Minneapolis, MN · On-site

$25 - $26/hr

Warehouse Associates are the backbone of Goodin Company as they handle the actual products ... Must be willing to provide solutions for the sales personnel when dealing with a customer return ...

Hertz

Customer Service Associate

Saint Paul, MN

$19/hr

The Customer Experience Associate provides customer service that is above and beyond for customer ... Immediately handles and resolves customer issues at the counter and returns with the highest level ...

Bosch Home Comfort USA

Counter Sales Associate

Minneapolis, MN · On-site

$16.75 - $21/hr

Process customers return documents, warranty claims, and/or order entry for customer and Territory ... Counter Associates. Other duties may be assigned. High School diploma or equivalent combined ...

New

Factory Motor Parts

Operations Associate

Mankato, MN · On-site

We are looking for an energetic and highly-motivated Operations Associate who is interested in ... Ability to write customer returns accurately * Must be able to handle hazardous materials

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Customer Return Associate information

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What is a customer return associate?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are some common challenges faced by customer return associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What are the key skills and qualifications needed to thrive as a customer return associate?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.
What are popular job titles related to Customer Return Associate jobs in Minnesota? For Customer Return Associate jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Customer Return Associate jobs in Minnesota look for? The top searched job categories for Customer Return Associate jobs in Minnesota are:
What cities in Minnesota are hiring for Customer Return Associate jobs? Cities in Minnesota with the most Customer Return Associate job openings:
Customer Return Associate jobs near you
Infographic showing various Customer Return Associate job openings in Minnesota as of August 2026, with employment types broken down into 68% Full Time, 16% Part Time, and 16% Temporary. Highlights an 84% In-person, and 16% Hybrid job distribution.

Returns Associate

2nd Swing Golf

Eden Prairie, MN

$16 - $18/hr

Part-time

Posted 14 days ago

Job description

Come work with us, not for us!

2nd Swing is a one of a kind, forward thinking, customer-centric golf retail company. Our employees are highly-valued, while working hard in a positive and supportive culture.  At 2nd Swing you will find:    

  • Vast Exposure to the Golf Industry
  • A Commitment to Total Well-Being
  • Opportunities to Discover Your Fit and Make an Impact
  • A Collaborative and Flexible Environment

Job Summary: 

As a Returns Associate you will be primarily responsible for expeditiously processing customer returns and refunds for our golfers. We are looking for a highly-skilled professional who strives to give every customer a great experience. 

Schedule: Monday through Thursday, (Part-Time)

Responsibilities:

  • Receiving, unboxing, and reviewing the condition of online customer returns. 
  • Processing customer returns and refunds within the stipulated timeframe.
  • Manage inventory intake and re-onboarding of items.
  • Identify condition changes and applicable restocking fees.

Required Qualifications:

  • 1+ year experience in NetSuite or related ERP.
  • Proficient in Microsoft Office, including Outlook, Excel, and Teams.
  • Ability to multitask, handle varying daily priorities and meet deadlines consistently.
  • Highly organized with the ability to prioritize in a fast-paced environment.
  • Knowledge of the game of golf, golf equipment, and the desire for continued learning.

Compensation: $16 - $18 per hour, based on previous experience

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