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Customer Returns Associate Jobs in Minnesota (NOW HIRING)

2nd Swing Golf

Returns Associate

Eden Prairie, MN · On-site

$16 - $18/hr

Come work with us, not for us! 2nd Swing is a one of a kind, forward thinking, customer-centric ... As a Returns Associate you will be primarily responsible for expeditiously processing customer ...

2nd Swing

Returns Associate

Eden Prairie, MN · On-site

$16 - $18/hr

2nd Swing is a one of a kind, forward thinking, customer-centric golf retail company. Our employees ... As a Returns Associate you will be primarily responsible for expeditiously processing customer ...

2nd Swing

Returns Associate

Eden Prairie, MN · On-site

$16 - $18/hr

2nd Swing is a one of a kind, forward thinking, customer-centric golf retail company. Our employees ... As a Returns Associate you will be primarily responsible for expeditiously processing customer ...

2nd Swing Golf

Returns Associate

Eden Prairie, MN · On-site

$16 - $18/hr

Come work with us, not for us! 2nd Swing is a one of a kind, forward thinking, customer-centric ... As a Returns Associate you will be primarily responsible for expeditiously processing customer ...

Factory Motor Parts

Operations Associate

Mankato, MN · On-site

We are looking for an energetic and highly-motivated Operations Associate who is interested in ... Ability to write customer returns accurately * Must be able to handle hazardous materials

Factory Motor Parts

DC ECOM Warehouse Associate

Eagan, MN · On-site

$16.25 - $19.50/hr

Warehouse Order Picking And Packaging Associate Join our family as a Warehouse Order picking and ... Ability to write customer returns accurately * Must be able to handle hazardous materials * Must be ...

Goodin Company

Warehouse Returns - Union

Minneapolis, MN

$25 - $26/hr

... outstanding customer service. Warehouse Associates are the backbone of Goodin Company as they ... Pull and prepare return to vendor/manufacturer orders for shipping, using barcodes, serial numbers ...

GOODIN CO

Warehouse Returns - Union

Minneapolis, MN · On-site

$25 - $26/hr

... outstanding customer service. Warehouse Associates are the backbone of Goodin Company as they ... Pull and prepare return to vendor/manufacturer orders for shipping, using barcodes, serial numbers ...

rockler

Distribution Center Associate Level 1

Hamel, MN · On-site

$20/hr

In addition, the Warehouse Associate is a team player who will provide world class service to our ... Process Customer Returns * Receiving and processing of inbound orders from vendors * Maintain ...

rockler

Distribution Center Associate Level 1

Hamel, MN · On-site

$20/hr

In addition, the Warehouse Associate is a team player who will provide world class service to our ... Process Customer Returns * Receiving and processing of inbound orders from vendors * Maintain ...

Factory Motor Parts Co

DC ECOM Warehouse Associate

Eagan, MN · On-site

$16.25 - $19.50/hr

Description Join our family as a Warehouse Order picking and packaging Associate! We are looking ... Ability to write customer returns accurately * Must be able to handle hazardous materials * Must be ...

Factory Motor Parts

DC ECOM Warehouse Associate

Eagan, MN · On-site

$19/hr

Join our family as a Warehouse Order picking and packaging Associate! We are looking for a skilled ... Ability to write customer returns accurately * Must be able to handle hazardous materials * Must be ...

Factory Motor Parts

DC ECOM Warehouse Associate

Eagan, MN · On-site

$20/hr

Join our family as a Warehouse Order picking and packaging Associate! We are looking for a skilled ... Ability to write customer returns accurately * Must be able to handle hazardous materials * Must be ...

Factory Motor Parts

DC ECOM Warehouse Associate

Eagan, MN · On-site

$20/hr

Join our family as a Warehouse Order picking and packaging Associate! We are looking for a skilled ... Ability to write customer returns accurately * Must be able to handle hazardous materials * Must be ...

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All JobsCustomer Returns Associate JobsCustomer Returns Associate Jobs in Minnesota

Customer Returns Associate information

What are the key skills and qualifications needed to thrive as a customer returns associate?

To thrive as a Customer Returns Associate, you need strong problem-solving skills, attention to detail, and experience in retail or customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing tools is typically required. Excellent communication, patience, and conflict resolution skills help you handle customer concerns efficiently and maintain a positive shopping experience. These abilities are vital to ensure accurate returns processing, customer satisfaction, and smooth store operations.

What does a customer returns associate do?

A Customer Returns Associate is responsible for processing product returns and exchanges, ensuring that customers have a smooth and positive experience. They inspect returned items for damage or defects, verify receipts or proof of purchase, and follow company policies to issue refunds or replacements. Additionally, they may update inventory records, restock returned merchandise, and answer customer inquiries related to returns. Strong communication and problem-solving skills are important in this role, as associates often help resolve customer issues and maintain satisfaction.

What is the difference between Customer Returns Associate vs Customer Service Representative?

AspectCustomer Returns AssociateCustomer Service Representative
Primary RoleHandling product returns, processing refunds, inspecting returned itemsAssisting customers with inquiries, providing product information, resolving issues
Required SkillsAttention to detail, knowledge of return policies, basic inventory skillsCommunication skills, problem-solving, product knowledge
Work EnvironmentRetail stores, warehouses, distribution centersCall centers, retail stores, online support channels
Common CertificationsNone typically required, some retail or inventory trainingCustomer service or communication certifications optional

While both roles involve interacting with customers, the Customer Returns Associate focuses on processing returns and inspecting products, whereas the Customer Service Representative handles a broader range of customer inquiries and support. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are some common challenges faced by customer returns associates, and how can they be managed effectively?

Customer Returns Associates often encounter challenges such as handling dissatisfied customers, managing high volumes of returns during peak seasons, and ensuring compliance with company return policies. Successfully navigating these situations requires strong communication skills, attention to detail, and the ability to stay calm under pressure. Team collaboration and thorough training on product knowledge and return procedures can also help associates provide a positive experience for customers while maintaining operational efficiency.
What are popular job titles related to Customer Returns Associate jobs in Minnesota? For Customer Returns Associate jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Customer Returns Associate jobs in Minnesota look for? The top searched job categories for Customer Returns Associate jobs in Minnesota are:
What cities in Minnesota are hiring for Customer Returns Associate jobs? Cities in Minnesota with the most Customer Returns Associate job openings:
Customer Returns Associate jobs near you
Infographic showing various Customer Returns Associate job openings in Minnesota as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Returns Associate

2nd Swing Golf

Eden Prairie, MN • On-site

$16 - $18/hr

Part-time

Posted 14 days ago

Job description

Come work with us, not for us!

2nd Swing is a one of a kind, forward thinking, customer-centric golf retail company. Our employees are highly-valued, while working hard in a positive and supportive culture.  At 2nd Swing you will find:    

  • Vast Exposure to the Golf Industry
  • A Commitment to Total Well-Being
  • Opportunities to Discover Your Fit and Make an Impact
  • A Collaborative and Flexible Environment

Job Summary: 

As a Returns Associate you will be primarily responsible for expeditiously processing customer returns and refunds for our golfers. We are looking for a highly-skilled professional who strives to give every customer a great experience. 

Schedule: Monday through Thursday, (Part-Time)

Responsibilities:

  • Receiving, unboxing, and reviewing the condition of online customer returns. 
  • Processing customer returns and refunds within the stipulated timeframe.
  • Manage inventory intake and re-onboarding of items.
  • Identify condition changes and applicable restocking fees.

Required Qualifications:

  • 1+ year experience in NetSuite or related ERP.
  • Proficient in Microsoft Office, including Outlook, Excel, and Teams.
  • Ability to multitask, handle varying daily priorities and meet deadlines consistently.
  • Highly organized with the ability to prioritize in a fast-paced environment.
  • Knowledge of the game of golf, golf equipment, and the desire for continued learning.

Compensation: $16 - $18 per hour, based on previous experience

    Apply